Bar (på boendet)

Recensioner av Holiday Inn Philadelphia Arpt-Stadium Area

3 out of 5
Holiday Inn Philadelphia Arpt-Stadium Area
2033 Penrose Avenue, Philadelphia, PA

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 410 av 1110 recensioner" "
8 - Bra i betyg. 267 av 1110 recensioner" "
6 - Okej i betyg. 178 av 1110 recensioner" "
4 - Dåligt i betyg. 122 av 1110 recensioner" "
2 - Väldigt dåligt i betyg. 133 av 1110 recensioner" "

8,0/10

Renlighet

7,6/10

Personal och service

7,0/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Kevin, Mt. Pleasant Mills

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very easy parking and good shuttle service to the airport
Bodde här 1 natt i maj 2024
Svar från Elena R. 15 maj 2024
Dear Kevin, Thank you for your feedback! We're thrilled to hear that you found our parking easy and enjoyed our shuttle service. We strive to make your experience as smooth and convenient as possible. Safe travels, and we hope to see you again soon!

2/10 Väldigt dåligt

Sara, Platte City

Gillade inte: Renlighet
Bodde här 1 natt i maj 2024

8/10 Bra

Christine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
There wasn't much in the way of eating
Bodde här 2 nätter i maj 2024
Svar från Elena R. 10 maj 2024
Dear Christine,Thank you for your feedback, Christine.We appreciate you taking the time to share your experience with us. We're sorry to hear that you found limited options for dining during your stay. We understand the importance of having convenient dining options available for our guests and will certainly consider your comments as we strive to improve our services. If there's anything specific you feel we could do to enhance our dining offerings, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for a more satisfying experience in the future.

8/10 Bra

Brian

Gillade: Renlighet och personal och service
It was a solid place to stay a night with a good location near the stadium and casino.
Bodde här 1 natt i maj 2024
Svar från Elena R. 16 maj 2024
Dear Brian,Thank you for your feedback! We're glad to hear that you found our location convenient for your needs, being close to the stadium and casino.It's great to know that our hotel provided a solid place for you to stay for the night. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back in the future!

2/10 Väldigt dåligt

Antonio

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very disappointing. The building itself had a strange odor and the room too. The walls were all patched and stained, the rooms are dark, the bathrooms are dark, the beds and pillows are uncomfortable. The valet person I confused for a homeless man who was rude, dress inappropriately and was not professional in any way. My wife and I stayed but if we would have had our children with us I would have left real quick. Won’t be coming here again and if you have children you should think twice.
Bodde här 3 nätter i maj 2024
Svar från Elena R. 10 maj 2024
Dear Antonio,We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is deeply concerning, and we apologize for the issues you encountered during your stay.The conditions you described regarding the strange odor, stained walls, uncomfortable beds and pillows, and overall lack of cleanliness are not reflective of our standards. We take cleanliness and guest comfort very seriously, and we regret that we fell short in this instance. Rest assured, we will investigate these concerns thoroughly and take immediate action to address them.Additionally, we apologize for the behavior of the valet person you encountered. Providing professional and courteous service is essential to us, and we're sorry to hear that this was not your experience. We'll address this matter with our team to ensure that all staff members uphold our standards of professionalism and hospitality.Your comments are invaluable to us, and we appreciate you bringing these issues to our attention.We hope you'll consider giving us another chance to provide you with the exceptional experience you deserve.

8/10 Bra

Troy, Sainte Catherine

Gillade: Renlighet och personal och service
.
Bodde här 3 nätter i april 2024

8/10 Bra

Michael

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i april 2024

4/10 Dåligt

william

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The parking situation was unclear. I was told to valet the car but then when I called for it, they said they couldn’t find my car. So I showed my stub and they said that it was self-park. They have ample parking. It’s just a way to make more money. Also, I believe they have free breakfast but they don’t tell you that.
Bodde här 3 nätter i april 2024
Svar från Elena R. 23 apr. 2024
Dear William,Thank you for sharing your experience with us, and we sincerely apologize for the confusion and inconvenience you faced regarding the parking situation during your stay.We understand that clear communication is essential, and we regret any frustration caused by the misunderstanding between valet and self-parking options. Rest assured, we will review our procedures and ensure that our staff provides accurate information to our guests regarding parking arrangements.Regarding breakfast, we apologize if there was any oversight in communicating the availability of complimentary breakfast during your stay. We strive to provide transparent information about our amenities to all guests, and we regret any confusion in this regard.Your feedback is valuable to us, and we appreciate you bringing these matters to our attention. We will take steps to address the issues you've raised and improve our services for future guests.

8/10 Bra

Philip E.

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast that was included left a lot to be desired. The staff brought out white and rye bread, that was ice cold, no rolls or bagels or muffins, no toaster. The breakfast area was being set up at 8:30 AM so when I got there, no milk for coffee,, ice cold bread, had to wait for butter, etc. Not the breakfast I'm used to seeing at other hotels. Other than that, everything else was very good.
Bodde här 1 natt i april 2024
Svar från Elena R. 23 apr. 2024
Dear Philip,Thank you for sharing your feedback with us. We're glad to hear that you found everything else to be very good during your stay, but we're truly sorry that the breakfast experience did not meet your expectations.We apologize for the shortcomings in the breakfast service, including the lack of variety, cold bread, and delays in setting up essentials like milk and butter.Your comments are invaluable to us, and we will address them with our breakfast staff to ensure improvements are made to enhance the quality and efficiency of our breakfast service.We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved breakfast experience in the future.

10/10 Fantastiskt

Asabia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff there were amazing. Always ready to answer my questions. Room was nice and clean. I will be staying here again
Bodde här 3 nätter i april 2024
Svar från Elena R. 23 apr. 2024
Dear Asabia,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you found our staff to be amazing and accommodating during your stay. Providing excellent service and assistance to our guests is a top priority for us, and we're delighted that our team exceeded your expectations.We're also glad to hear that you enjoyed the cleanliness and comfort of your room. Maintaining a clean and inviting environment for our guests is essential, and we're pleased that we met your standards.We can't wait to welcome you back for another stay with us!

6/10 Okej

Craig

Gillade: Personal och service
Great location for Phillies game
Bodde här 2 nätter i april 2024
Svar från Elena R. 23 apr. 2024
Dear Craig,We're glad to hear that our hotel's location worked well for your visit to the Phillies game! Being conveniently located near popular attractions like sports stadiums is one of the highlights of staying with us.We'd love to welcome you back for another great stay!

10/10 Fantastiskt

JEFFERY

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would stay again!
Bodde här 1 natt i april 2024
Svar från Elena R. 23 apr. 2024
Dear Jeffery,We're thrilled to hear that you enjoyed your stay with us and that you would choose to stay again! Providing a positive experience for our guests is our top priority, and we're delighted that we could meet your expectations.We can't wait to welcome you back for another wonderful stay in the future.

10/10 Fantastiskt

Cassie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amzing and helpful. Juan, lee, and chris who helped with the valet parking amswered any questions we had. The entire staff was friendly and helpful
Bodde här 4 nätter i april 2024
Svar från Elena R. 23 apr. 2024
Dear Cassie,It's fantastic to hear that Juan, Lee, Chris, and our entire team made such a positive impression on you during your stay! Providing exceptional service and assistance to our guests is a top priority for us, and we're thrilled that our staff went above and beyond to ensure you had a pleasant experience.Your kind words will be shared with Juan, Lee, Chris, and the rest of our team in recognition of their outstanding hospitality. We're grateful for your feedback and for choosing to stay with us.We look forward to welcoming you back for another memorable stay in the future.

10/10 Fantastiskt

Daniel

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay.
Bodde här 4 nätter i april 2024
Svar från Elena R. 12 apr. 2024
Dear Daniel,Thank you for your feedback! We're thrilled to hear that you had a great stay with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon

10/10 Fantastiskt

Robert

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was in Philly for wrestlemania. Hotel made for a short drive to the places we needed to go to
Bodde här 4 nätter i april 2024
Svar från Elena R. 10 apr. 2024
Dear Robert,Thank you for your feedback! We're glad to hear that our hotel's location made it convenient for you to get to the places you needed to go during WrestleMania weekend in Philly. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another pleasant experience in the future!

8/10 Bra

Michael

Reste i grupp
Gillade: Renlighet och personal och service
Staff was good. Check in and checkout was smooth and the hotel was sold out. I was impressed how they handled everything as it was Wrestlemania weekend. Definitely recommend.
Bodde här 4 nätter i april 2024
Svar från Elena R. 10 apr. 2024
Dear Michael,Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you had a smooth check-in and checkout process and that our staff impressed you with their handling of the busy WrestleMania weekend.We truly appreciate your recommendation and are grateful for your support.We look forward to welcoming you back in the future!

6/10 Okej

Kyle

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
You had to throw your body into the door to just open it and had to slam it to fully shut it. Also threw out the stay you can hear other rooms have the same problem so we kept waking up every time someone open or closed their door. Need more luggage carts and hang more things on walls so it’s less echoing in the rooms.
Svar från Elena R. 10 apr. 2024
Dear Kyle,Thank you for sharing your experience with us. We apologize for the inconvenience you experienced with the doors in your room.We take your feedback seriously and will address the issues you've raised with our maintenance team to ensure that proper measures are taken to improve the functionality of the doors and reduce noise disturbances in the rooms. Additionally, we appreciate your suggestion regarding the availability of luggage carts and adding more items to the walls to reduce echoing.Your feedback is invaluable to us, and we will use it to make necessary improvements to enhance the overall guest experience.We value your patronage and hope to have the opportunity to better serve you in the future.

2/10 Väldigt dåligt

Honghao

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

William

Reste med familj och småbarn, Reste med familjen
Its was ok. The people in the room next to us was veey loud
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Phaite

Reste med familjen
Helpful staff. Very clean
Bodde här 1 natt i april 2024
Svar från Elena R. 5 apr. 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our staff helpful and that you appreciated the cleanliness of our property. Providing excellent service and a clean environment for our guests is our top priority.We look forward to welcoming you back for another pleasant experience in the future!

6/10 Okej

Jamie

Reste med familjen
Gillade: Renlighet och personal och service
Parking and area felt unsafe and there was literally only 5 tv stations which not one of them had sports (ncaa tournament to be exact).
Bodde här 1 natt i mars 2024
Svar från Elena R. 5 apr. 2024
Dear Guest,We appreciate you taking the time to share your feedback with us. We're sorry to hear about your concerns regarding the parking situation and the area's safety.Your comfort and security are of utmost importance to us, and we apologize if we fell short of providing a sense of safety during your stay.Additionally, we apologize for any inconvenience caused by the limited TV stations available during your stay, especially regarding missing sports events like the NCAA tournament. We understand the importance of providing various entertainment options for our guests, and we will consider your feedback as we strive to improve our services.We value your feedback and hope to have the opportunity to better serve you in the future.

6/10 Okej

April

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Douglas

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This should not be an IHG it’s so dirty only one elevator works then they take you up an service elevator and it has bugs everywhere in there I’m just so disappointed I will never stay there again and to charge you for parking is also ridiculous I’m not sure how long it’s been an IHG but it’s crazy because it’s definitely not worth what you pay it’s basically a Motel 6 don’t waste your time or money book something else
Bodde här 1 natt i mars 2024
Svar från Elena R. 5 apr. 2024
Dear Douglas,We're deeply sorry to hear about your disappointing experience during your stay with us. Maintaining a clean and comfortable environment for our guests is a top priority, and it's disheartening to learn that we fell short of your expectations in this regard. Please accept our sincerest apologies for any inconvenience caused by the cleanliness issues and the malfunctioning elevator. Rest assured, we take your feedback seriously, and we will address these concerns with our team to ensure improvements are made.Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. We hope to have the opportunity to regain your trust in the future and provide you with a more pleasant experience.

10/10 Fantastiskt

Briana

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

emilio

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean everything look and feel like new great smell and the service spelly front desk tall guy help us a lot and lady at the bar very nice and kind will stay again for sure
Bodde här 1 natt i mars 2024
Svar från Elena R. 5 apr. 2024
Dear Emilio,Thank you for your wonderful feedback! We're delighted to hear that you had a fantastic experience during your stay with us. Ensuring cleanliness and providing a fresh, welcoming atmosphere is a top priority, and we're thrilled that we met your expectations in these areas. We'll be sure to pass along your compliments to our team, especially to the front desk staff and the lady at the bar. Your kind words mean a lot to us!We look forward to welcoming you back for another great stay in the future.

8/10 Bra

Matteo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the airport, surprisingly comfortable and convenient
Bodde här 2 nätter i mars 2024
Svar från Elena R. 28 mars 2024
Dear Matteo,Thank you for your wonderful feedback! We're delighted to hear that you found our hotel to be conveniently located near the airport and that you were pleasantly surprised by the comfort and convenience of your stay.Ensuring a comfortable and convenient experience for our guests is our top priority.We look forward to welcoming you back for another fantastic experience in the future!

8/10 Bra

Doris

Gillade: Renlighet och personal och service
Property is clearly an older hotel but nice
Bodde här 1 natt i mars 2024
Svar från Elena R. 28 mars 2024
Dear Doris,Thank you for your feedback. We're glad to hear that you found our hotel nice despite its age. While we may be an older property, we strive to ensure that our accommodations remain comfortable and inviting for our guests.We appreciate your feedback and hope to have the opportunity to welcome you back for another pleasant stay in the future.Thank you for choosing Holiday Inn Philadelphia.

10/10 Fantastiskt

Paula

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was very friendly .. it was clean ..
Bodde här 1 natt i mars 2024
Svar från Elena R. 25 mars 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our staff friendly and our facilities clean during your stay. Providing excellent service and maintaining a clean environment are top priorities for us, and we're glad that we succeeded in meeting your expectations.We look forward to welcoming you back for another wonderful experience in the future!

10/10 Fantastiskt

Dion

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super Preis/Leistung
Bodde här 2 nätter i mars 2024
Svar från Elena R. 25 mars 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you found our hotel to offer great value for the price. Providing excellent service and amenities at an affordable rate is important to us, and we're glad that we met your expectations in this regard.We look forward to welcoming you back for another great experience in the future!

10/10 Fantastiskt

Mark

Bodde här 1 natt i mars 2024

6/10 Okej

Lane

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Got less than 3 hours sleep. Nice place but very Noisy.
Bodde här 4 nätter i mars 2024
Svar från Elena R. 19 mars 2024
Dear Guest,Thank you for sharing your experience with us. We're glad to hear that you found our place nice, but we're deeply sorry to learn that you experienced noise disturbances during your stay, resulting in less than adequate sleep.We take noise complaints seriously and will investigate the matter to identify and address any sources of disturbance to ensure a more peaceful experience for our guests in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay in the future.Thank you for choosing Holiday Inn Philadelphia.

8/10 Bra

Ernesto

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The person in charge (tall heavy build man) of the parking lot was very rude and confrontational. Apparently I entered the parking lot above speed limit and he approached me very unprofessional and with challenging attitude. “Hey dude are you in a hurry? I said excuse me ? You drove too fast slow down. Really? That’s the way to talk to a customer that just arrived to check in? I was the only car in that moment and nobody was walking around. How about “ Sr excused me can you slow down a little bit ? Or something in that line. I didn’t say anything to no escalate the situation because I was with my 11 years old son but it was very embarrassing. If I was alone I’m sure that my response and tone will be very different.
Bodde här 1 natt i februari 2024
Svar från Elena R. 15 mars 2024
Dear Guest,Thank you for bringing this incident to our attention. We sincerely apologize for the unprofessional behavior you experienced from our parking lot attendant. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we fell short of providing you with the respectful and courteous service you deserve.We take your feedback very seriously, and we will address this matter immediately with our team to ensure that such behavior is not repeated in the future. It is never acceptable for our staff to speak to guests in a confrontational or disrespectful manner, and we apologize for the embarrassment and inconvenience this caused you and your son.Once again, we apologize for the negative experience you had, and we hope to have the opportunity to welcome you back in the future and provide you with the outstanding service you deserve.

10/10 Fantastiskt

Michael

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoyed my stay
Bodde här 1 natt i mars 2024
Svar från Elena R. 14 mars 2024
Dear Michael,Thank you for your feedback!We're delighted to hear that you enjoyed your stay with us. Providing a comfortable and pleasant experience for our guests is our top priority, and we're thrilled that we succeeded in meeting your expectations.We look forward to welcoming you back for another enjoyable stay in the future!

6/10 Okej

Petra

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

sorgourny

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 1 natt i mars 2024
Svar från Elena R. 21 mars 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. We look forward to welcoming you back for another wonderful stay in the future!Thank you for choosing Holiday Inn Philadelphia.

8/10 Bra

Jean Claude

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not enough dining options later at night
Bodde här 1 natt i februari 2024

4/10 Dåligt

Aida

Affärsresenär, Reste med sin partner
Gillade inte: Bekvämligheter
Shuttle bus driver never showed up after 1hr of waiting, called several times and last phone calls they dont even picking up my call. It was late night and cold windy waiting outside airport. I called an uber to get to the hotel. Dont provide any single bottle of water Breakfast, no comment. Bad experience for all the Holiday Inn hotels I had been staying, this one I will never go back and I dont recommend it at ALL.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Julius

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stay for just a night at this property! It was a great day! Got a city view room and I loved it! The front desk clerk was very pleasant, kind and thoughtful! Will definitely book for here again! Room was very clean! Would have love to get drinking water in the room though. 🙂
Svar från Elena R. 4 mars 2024
Dear Guest,Thank you so much for choosing to stay with us and for taking the time to share your wonderful experience! We're thrilled to hear that you enjoyed your stay and that our city-view room met your expectations.We greatly appreciate your kind words about our front desk clerk. Providing exceptional service is at the heart of what we do, and we're delighted to hear that they made a positive impression on you.Your feedback regarding the drinking water is duly noted, and we'll consider how we can improve this aspect of our guest experience.We can't wait to welcome you back for another fantastic stay.

10/10 Fantastiskt

Erika

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was close by and the staff were wonderful!
Bodde här 1 natt i mars 2024
Svar från Elena R. 4 mars 2024
Dear Guest,Thank you for taking the time to leave us such a kind review! We're thrilled to hear that you found our location convenient and that you had a wonderful experience with our staff.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we're delighted to know that our team went above and beyond to make your time with us memorable.We can't wait to welcome you back for another exceptional stay!

8/10 Bra

Gabriele, Princeton

Gillade: Renlighet, personal och service och bekvämligheter
Nice place.
Bodde här 1 natt i februari 2024
Svar från Elena R. 4 mars 2024
Dear Guest,Thank you for your review! We're glad to hear that you found our place nice. If there's anything specific you enjoyed or anything we can do to further improve your experience, please feel free to let us know. We look forward to welcoming you back in the future!

8/10 Bra

Roxane

Bodde här 1 natt i februari 2024

4/10 Dåligt

Shafiqur

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

4/10 Dåligt

Laura

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No hot water, no bathroom trash can, outlets in bathroom didn’t work, poor lighting….keys to the room didn’t work, rude staff Had to pay $15/night for parking…neighborhood didn’t feel safe. Tv reception was in and out. I would strongly suggest NOT coming to this hotel, and I will definitely never be coming back
Bodde här 1 natt i februari 2024
Svar från Elena R. 27 feb. 2024
Dear Guest,We're truly sorry to hear about the numerous issues you encountered during your recent stay with us. Please accept our sincerest apologies for the inconvenience and disappointment you experienced.Your feedback is incredibly valuable to us, and we want to assure you that we take it very seriously. We're investigating the issues you've raised regarding hot water, amenities in the room, electrical outlets, lighting, key functionality, and TV reception to ensure they are promptly addressed and resolved.Regarding the parking fee, we understand your concern and will review our policies to see if adjustments can be made. Additionally, your comments about the neighborhood's safety are concerning, and we will take steps to address any security concerns to ensure the safety and comfort of our guests.While we understand that your experience fell short of expectations, we hope you'll consider giving us another chance to exceed them in the future. Sincerely,

8/10 Bra

Mark

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Coffee maker broken in our room
Bodde här 2 nätter i februari 2024
Svar från Elena R. 4 mars 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're sorry to hear about the inconvenience you experienced with the coffee maker in your room. Ensuring that all of our amenities are in working order is a top priority for us, and we apologize for falling short in this instance.Please rest assured that we are addressing this issue promptly to prevent any similar occurrences in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for a flawless stay in the future.

10/10 Fantastiskt

Denise

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Jessenia

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were very helpful, breakfast at the restaurant was delicious and fresh, great coffee.
Bodde här 1 natt i februari 2024
Svar från Elena R. 23 feb. 2024
Dear Guest,It's wonderful to hear that you had a positive experience with our staff and enjoyed the delicious and fresh breakfast at our restaurant! Providing excellent service and delicious food is our goal, and we're glad to hear that we succeeded during your stay.If there's anything else we can do to make your next visit even more enjoyable, or if you have any special requests, please don't hesitate to let us know. We're here to ensure you have a fantastic stay whenever you choose the Holiday Inn Arpt-Stadium Area.Thank you for choosing us, and we look forward to welcoming you back for another great stay soon!

2/10 Väldigt dåligt

Ivethe

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
El trato a mi y mi invitado . Tuve que irme del hotel! No en el primer día. Quiero un reembolso por los demás días. Tenía reuniones y necesitaba recibir a una persona para la reunión y no dejaron pasar y la cuestionaron por todo
Svar från Elena R. 23 feb. 2024
Dear Guest,We are sorry to hear about your experience. It sounds like there was a misunderstanding or miscommunication regarding your guest's access to the hotel.We verify with the front desk before allowing anyone into a room, especially non-guests visiting someone at the property. This is done to ensure the safety of all guests.Thank you for your understanding and Thank you for choosing Holiday Inn Philadelphia.

8/10 Bra

Ryan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good property
Bodde här 1 natt i februari 2024
Svar från Elena R. 27 feb. 2024
Dear Guest,Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience you experienced with the broken coffee maker in your room. We have taken immediate action to address the issue and have replaced the coffee maker in your room to ensure that it is in proper working order for future guests. Your feedback is invaluable to us, and we appreciate you allowing us to rectify the situation.Thank you for choosing Holiday Inn Philadelphia

10/10 Fantastiskt

roger

Bodde här 2 nätter i februari 2024

8/10 Bra

Allan

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Buena ubicación para ir a los parques para ver juegos
Bodde här 3 nätter i februari 2024
Svar från Elena R. 4 mars 2024
Dear Guest,Thank you for your review! We're delighted to hear that you found our location convenient for attending games at the parks. Providing easy access to nearby attractions is important to us, and we're glad that our location met your needs.We look forward to hosting you again soon!