Terrass/Patio
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Recensioner av Home2 Suites by Hilton Phoenix Tempe, University Research Park

3 out of 5
Home2 Suites by Hilton Phoenix Tempe, University Research Park
7200 S. Price Rd., Tempe, AZ

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 219 av 364 recensioner" "
8 - Bra i betyg. 91 av 364 recensioner" "
6 - Okej i betyg. 25 av 364 recensioner" "
4 - Dåligt i betyg. 17 av 364 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 364 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Shelly

Reste med husdjur
Would definitely stay here again
Bodde här 2 nätter i maj 2024

8/10 Bra

Andy

Good
Bodde här 1 natt i maj 2024
Svar från Owner 20 maj 2024
Andy, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Bra

GWENDOLYNE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was very helpful and attentive.
Bodde här 3 nätter i maj 2024
Svar från Owner 8 maj 2024
Gwendolyne, we appreciate you taking the time to review us. We are very glad to see our staff resulted in you having a great stay. Safe travels, and please come see us again in the future!

6/10 Okej

Elsa

Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The room was ok. It did have a not so good smell when i walked in. The bed was super uncomfortable, you could feel the springs. The sofa bed had alot of stains, I put a towels over it to sit on. The breakfast was good and the outdoor pool was clean.
Bodde här 2 nätter i april 2024
Svar från Owner 6 maj 2024
Elsa, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

8/10 Bra

Sierra, Pearl City

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay. The only reason we did not give a 5 star is because of the setup with two hotels combined. We received different breakfasts, and couldn’t use the same doors. That inconvenience kept it from being a perfect stay.
Bodde här 1 natt i april 2024
Svar från Owner 30 apr. 2024
Sierra, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

8/10 Bra

Aleksanr

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very low quality breakfast in the morning
Bodde här 4 nätter i april 2024
Svar från Owner 22 apr. 2024
Aleksanr, thank you very much for your feedback! We hope to serve you again in the future.

6/10 Okej

Cesar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 3 nätter i april 2024
Svar från Owner 22 apr. 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Fantastiskt

Julie Louise

Bodde här 3 nätter i mars 2024
Svar från Owner 19 apr. 2024
Julie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Ulises

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 3 nätter i april 2024
Svar från Owner 18 apr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Bra

Carmen

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024
Svar från Owner 17 apr. 2024
Carmen, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Fantastiskt

Joyce

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Will stay here again if I'm in the area.
Bodde här 1 natt i april 2024
Svar från Owner 15 apr. 2024
Joyce, thank you very much for your feedback! We hope to serve you again in the future.

10/10 Fantastiskt

Charles

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was a very nice hotel room with a reasonable price
Bodde här 2 nätter i april 2024
Svar från Owner 8 apr. 2024
Charles, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Alyssa & Reena

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
I liked how i had a great view and floor number.
Bodde här 1 natt i april 2024
Svar från Owner 4 apr. 2024
Alyssa & Reena, thank you very much for your feedback! We hope to serve you again in the future.

2/10 Väldigt dåligt

Kay

Reste med familjen
Gillade: Bekvämligheter
We had a room overlooking the main room. Got very little sleep due to noise pollution....even the loud air conditioning did not drown out the noise. We arrived down for breakfast at 8.45 on our 2nd morning and there was no hot food left as there was a large group of children ( sports event on) staying. Not enough food made/available to cover amount of people. staying. Disappointping as the 1st morning breakfast was good.
Bodde här 2 nätter i mars 2024
Svar från Owner 29 mars 2024
Thank you for taking the time to review us, Kay. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

6/10 Okej

Shawn

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Had everything we needed for a week long family stay. If you are sensitive to cigarette smoke and odor do not stay on the top floor. We had to move down to a new room because there was a long term resident staying at the hotel who smokes in their room. The staff accommodated are request quickly. BTW the complimentary breakfast was good.
Bodde här 1 natt i december 2023
Svar från Owner 21 mars 2024
Shawn, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It wasnoerfect
Bodde här 2 nätter i mars 2024
Svar från Owner 19 mars 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

2/10 Väldigt dåligt

Lizbeth, Toa Baja

Bodde här 1 natt i mars 2024
Svar från Owner 5 apr. 2024
Thank you for taking the time to review us, Lizbeth. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Fantastiskt

Laura

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was nice, however it was only for one night. we did have trouble finding a parking spot but I believe there was a wedding being held at the facility, which is understandable.
Bodde här 1 natt i februari 2024
Svar från Owner 11 mars 2024
Laura, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

6/10 Okej

Melissa

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Owner 5 feb. 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Fantastiskt

Abigail

Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family Friendly
Great family friendly place to stay. Extremely clean, and the customer service is top-notch.
Bodde här 3 nätter i januari 2024
Svar från Owner 1 feb. 2024
Abigail, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Fantastiskt

Alexander

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice apartment style for the week. Unfortunately the pool wasn’t heated the week we stayed nor was the restaurant at our end. No big deal but would have liked to know that at time of booking. Otherwise it is a great place to stay.
Bodde här 6 nätter i januari 2024
Svar från Owner 29 jan. 2024
Alexander, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

8/10 Bra

NORMAN

Gillade: Renlighet och boendets skick och faciliteter
Nice stay.
Bodde här 2 nätter i januari 2024
Svar från Owner 23 jan. 2024
Norman, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Bra

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Owner 17 jan. 2024
David, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Fantastiskt

Danielle DeAnn

Bodde här 3 nätter i januari 2024
Svar från Owner 10 jan. 2024
Danielle, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Amalea

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Greatness achieved!
Very awesome, extremely friendly customer service (Even if they did turn down my offer for a piece of a twizzler... Lol), the maid service was awesome! The free breakfast was ok, the breakfast sandwiches were ok, the cheese tasted gross and old.
Bodde här 4 nätter i januari 2024
Svar från Owner 8 jan. 2024
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 Fantastiskt

Debbie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Owner 8 jan. 2024
Debbie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Krista

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Owner 8 jan. 2024
Krista, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Owner 8 jan. 2024
Thomas, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Edward

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very well kept
Bodde här 1 natt i december 2023
Svar från Owner 1 jan. 2024
Edward, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Fantastiskt

Jose

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Owner 31 dec. 2023
Jose, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från Owner 16 dec. 2023
Richard, thank you for the perfect rating!

8/10 Bra

Jamie

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My deposits seem to go missing and never returned stayed 31-10th owed 300 in deposits that still havnt gone back with ample time when other days went back back just get run around call bank or it’s released it wasn’t released the steal it on the back end.
Svar från Owner 19 jan. 2024
Thank you for taking the time post about your experience, Jamie. We take every review seriously and believe this experience deserves additional attention. Please reach out to us directly to further discuss this offline. You can ask to speak to our General Manager. Thank you.

10/10 Fantastiskt

Criselda

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was all around very clean
Bodde här 8 nätter i oktober 2023
Svar från Owner 25 okt. 2023
Criselda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bra

Grace

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The hotel and room were clean and spacious.The pool was warm and area was nice. The evening fire pits were very beautiful. The exercise room was large and impressive. The pub was also nice to grab a bite and a drink later at night. The hotel staff was great too. The bed was not very comfortable. The road noise and ac were quite noisy. The breakfast was too crowded. Dishes and cutlery was not replenished. Coffee was either weak or empty. Trash was full. Food was dried out. The fruit looked 6 months old. We ate there 3 mornings. The parking lot had garbage, cigarette butts, and a tonne of dog feces everywhere. Because there are not many other hotels in this vicinity, I would stay again if I were visiting my friend again because I don’t like city driving.
Bodde här 3 nätter i oktober 2023
Svar från Owner 23 okt. 2023
Grace, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Fantastiskt

Dan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very helpful. Husband lost his wallet while we were there and the staff worked with us.
Bodde här 4 nätter i oktober 2023
Svar från Owner 23 okt. 2023
Dan, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

4/10 Dåligt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nothing to do with the staff, they were friendly and very professional. Attempted to check in via Hilton app. 3 different apps pop up to download. Why can’t they combine all into one? Had to leave wedding reception to check. Was a real inconvenience.
Bodde här 1 natt i oktober 2023
Svar från Owner 23 okt. 2023
Thank you for taking the time to review us, Michael. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Fantastiskt

ALMA

Bodde här 1 natt i oktober 2023
Svar från Owner 11 okt. 2023
Alma, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

yeni

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Thankyou for everything
Bodde här 2 nätter i oktober 2023
Svar från Owner 11 okt. 2023
Yeni, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Jeffrey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Visit
Everything was excellent. We will stay here again when we visit the Phoenix are in January. There is a nice restaurant next door to the hotel.
Bodde här 1 natt i oktober 2023
Svar från Owner 27 okt. 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Fantastiskt

Patricia F

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Customer centric staff …awesome worn by cleaning crew
Bodde här 4 nätter i augusti 2023
Svar från Owner 28 sep. 2023
Patricia, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Fantastiskt

Tera

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love a room with space to unpack or at least to place suitcase and this room offered all of that. The fridge was basically full size and everything was nice and clean.
Bodde här 2 nätter i september 2023
Svar från Owner 26 sep. 2023
Tera, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

2/10 Väldigt dåligt

Tomas, Thornhill

Reste med sin partner
Gillade: Renlighet och personal och service
This was supposed to be an accessible room with accessible bathroom that accommodates a wheelchair user. This wheelchair user was very unhappy. Bars were not at the right height by the toilet. Also, one bar was placed too far ahead of the toilet. Neither were toilet height. Neither were bath bench given that a bar and the shampoo and body wash were on the wall behind the attached bench. Also, the sink area had not been properly made accessible. The mirror did not come down to the counter. Only people who were tall enough could see themselves in the bathroom mirror. The room was not well lit. There was a large mirror in the living area of the room that because there was not enough light, I could not do my make up properly at it.
Bodde här 3 nätter i september 2023
Svar från Owner 26 sep. 2023
Thank you for taking the time to share your feedback about your recent stay, Tomas. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 Fantastiskt

Coreen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Owner 25 sep. 2023
Coreen, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bra

Meghan

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It could use a little tlc in the rooms
Bodde här 1 natt i september 2023
Svar från Owner 20 sep. 2023
Meghan, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

8/10 Bra

sherrill

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från Owner 28 aug. 2023
Sherrill, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Bra

Angela

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet and safe. Good for extended stay.
Bodde här 9 nätter i augusti 2023
Svar från Owner 16 aug. 2023
Angela, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Fantastiskt

Jason

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Business Trips
I stayed in the Home2Suites side for a week while on business in Tempe Arizona. I have actually stayed here for several trips. The rooms have always been clean and comfortable. I like the fact I can run by the Fry's grocery store and get some things to eat for the week. Then bring them back and put them in my own refrigerator. This way I don't always have to eat out at restaurants. They have breakfast in the morning and a pool to relax in after the days work is done. I have also used their laundry facilities at times as well as their small gym. I would definitely recommend them.
Bodde här 4 nätter i juli 2023
Svar från Owner 7 aug. 2023
Jason, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 Fantastiskt

Leyla

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean, nice restaurant within the property, friendly staff.
Bodde här 3 nätter i juni 2023
Svar från Owner 10 juli 2023
Leyla, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Fantastiskt

Jacqueline

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good stay
Bodde här 2 nätter i juli 2023
Svar från Owner 10 juli 2023
Jacqueline, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Fantastiskt

Tarhonda

Bodde här 1 natt i juni 2023
Svar från Owner 10 juli 2023
Tarhonda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.