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Recensioner av La Quinta Inn & Suites by Wyndham Mesa Superstition Springs

2.5 out of 5
La Quinta Inn & Suites by Wyndham Mesa Superstition Springs
6530 E Superstition Springs Blvd, Mesa, AZ

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 642 av 1276 recensioner" "
8 - Bra i betyg. 333 av 1276 recensioner" "
6 - Okej i betyg. 149 av 1276 recensioner" "
4 - Dåligt i betyg. 90 av 1276 recensioner" "
2 - Väldigt dåligt i betyg. 62 av 1276 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Tamara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place, but there was a bit of freeway noise. Not bad, but noticeable. The pool and hot tub were nice. I wish they had more luggage carts.
Bodde här 1 natt i april 2024
Svar från GM 1 maj 2024
Thank you for your feedback

6/10 Okej

Yvette

Reste med familjen
Pros: Clean, friendly reception staff, prompt room service, convenient location close to shops, restaurants, HWY, breakfast was OK, limited but had hot sausage & boiled eggs for protein plus the usual continental stuff. Cons: Room was clean, except crusty stuff on the black bed skirt. I took a damp wash cloth & soap & scrubbed it off, sprayed w/hand sanitizer, gross! Come prepared w/ conditioner & lotion, they only have conditioning shampoo but for some hair types/mine you'll want conditioner! I always pack lotion! Breakfast could be better w/ scrambled eggs & muffins or some kind of pastry like other similar hotels offer. This was my fault 4 not checking but the beds are small! I usually get "Queen beds" otherwise the "Doubles" are full size and OK for 2 kids not 2 adults! Here’s the worst part: I was in the workout room when a staff showed up & she didn't say a word just started spraying cleaner. I was taking deep breaths since I was on the elliptical & then she started spraying & cleaning the other 2 machines (there were only 3 machines and I was in the middle). Out of courtesy she could’ve asked me how much time I had left & returned, OR she could’ve COMMUNICATED she needed to get done b4 her shift & apologized OR could’ve said she was about to clean so I can leave & return, instead she continued & turned on loudest vacuum & went over the cord it made elliptica turn off; seems 1st world problems but communication & common courtesy would’ve been fine instead came off rude
Bodde här 3 nätter i april 2024
Svar från GM 30 apr. 2024
Thank you for your feedback, this is not the norm and the team member will be addressed.

8/10 Bra

maria

Gillade: Boendets skick och faciliteter
Affordable & very convenient
Bodde här 1 natt i april 2024
Svar från GM 30 apr. 2024
Thank you

10/10 Fantastiskt

John

Reste med familjen
Gillade: Bekvämligheter
Very clean. Very respectable best La Quinta inn I've stayed in ever
Bodde här 1 natt i april 2024
Svar från GM 30 apr. 2024
Thank you

4/10 Dåligt

Kent

Bodde här 1 natt i april 2024
Svar från GM 27 apr. 2024
Thank you for your feedback

10/10 Fantastiskt

Garnett

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 2 nätter i april 2024
Svar från GM 25 apr. 2024
Thank you

10/10 Fantastiskt

Lilas

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is very nice and pet friendly! We truly appreciate your hospitality
Bodde här 2 nätter i april 2024
Svar från GM 22 apr. 2024
Thank you

6/10 Okej

Timothy

Reste med familjen
Gillade: Renlighet och personal och service
Wanted to swim in the pool one evening, but it was cloudy and unappealing... Overall a "good" stay.
Bodde här 2 nätter i april 2024
Svar från GM 22 apr. 2024
Thank you for your feedback

6/10 Okej

Barry

Affärsresenär
I liked the location. Service not so good..
Bodde här 3 nätter i april 2024
Svar från GM 22 apr. 2024
Thank you for your feedback

2/10 Väldigt dåligt

ronni, sea tac

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My room smelled of sewer when the water turned or toilet flushed, bathroom had black hair all over the shower and toilet when I arrived, limited continental breakfast, nothing like other La Quintas, room is destroyed in regards to being maintained (walls, tissue holder that is attached to the wall is hanging off) no housekeeping unless requested, front office staff doesnt acknowledge you when you come and go - hotel is over all dirty in the hallways with same debris in elevator for 2 days.
Bodde här 4 nätter i april 2024
Svar från GM 18 apr. 2024
Thank you for your feedback.

10/10 Fantastiskt

Wilmer

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel
Bodde här 3 nätter i januari 2024
Svar från GM 16 apr. 2024
Thank you

10/10 Fantastiskt

George

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från GM 16 apr. 2024
Thank you

10/10 Fantastiskt

Timothy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM 15 apr. 2024
Thank you

8/10 Bra

Johnathon

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Need a different gate at the pool, hard to open. Also toilet lid needs to be tighten in the room we were in. Coffee needs to be ready to go by 6:00 am with donuts or something.
Bodde här 4 nätter i april 2024
Svar från GM 15 apr. 2024
Thank you for your feedback

8/10 Bra

SuAnn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I waited for awhile to get checked in - there was only one person at the desk and several people waiting. Otherwise, grest stay!
Bodde här 1 natt i april 2024
Svar från GM 11 apr. 2024
Thank you for your feedback

2/10 Väldigt dåligt

Harry

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
I need to begin by saying it takes a lot for me to have to write a poor review such as what will follow as it's (sorry) just not in keeping with our Canadian reputation of be tolerant and polite, however my stay at this facility was just not worth the $700.00 Canadian it cost for a 2-night's stay for me and wife. Grossly overpriced!!! Reasons: -Could no use the pool without the risk of Hypothermia - Hot tub full of foam which equals dirty - No clean Towels available in in work-out area as well as the TV did not work. - Wi-Fi in our Room was non-existent - Only 1 upholstered chair and desk chair in front room - No kettle for hot water - Free breakfast was very average and no Micro- Wave - Ask for a simple thing like ketchup; was told none available only what you see.... and so on and so on. In conclusion totally unacceptable and I feel that asking for some sort of a refund is not out of the question. As it stands now, I will never stay at a Wyndham property again!! Respectfully Harry Kitzmann (Vancouver B.C. Canda)
Bodde här 2 nätter i mars 2024
Svar från GM 11 apr. 2024
We appreciate your feedback and will be addressing the items you mentioned. Thank you!

8/10 Bra

Manuel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was accessible to plenty of shopping
Bodde här 3 nätter i april 2024
Svar från GM 9 apr. 2024
Thank you

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Lovely staff
Bodde här 4 nätter i april 2024
Svar från GM 9 apr. 2024
Thank you

8/10 Bra

Jennifer Ann

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The majority of the hotel was very nice. The tubs need to be refreshed as they are stained, otherwise, the room was nicely updated, clean, and safe.
Bodde här 3 nätter i april 2024
Svar från GM 8 apr. 2024
Thank you for your feedback

4/10 Dåligt

Michael

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Dirty, Loud,
Bodde här 3 nätter i april 2024
Svar från GM 8 apr. 2024
Thank you for your feedback

4/10 Dåligt

Linda, Panama City Beach

Reste med sin partner, Reste med husdjur
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The bathroom floor had not been cleaned, there was debris and coffee spots on the floor. It’s just ran down and not cleaned often enough, the hallways are dirty. The food is not great so I ate out instead. The staff was very friendly and accommodating. It’s too bad the management isn’t on top of the cleaning. I have stayed here many times and I won’t stay again. It’s amazing how quickly a place can go down hill when management doesn’t seem to care.
Bodde här 4 nätter i april 2024
Svar från GM 8 apr. 2024
We appreciate your feedback and are working on Capital Improvements.

8/10 Bra

Agustin

Bodde här 1 natt i april 2024
Svar från GM 27 apr. 2024
Thank you

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice room, with table and comfortable recliner.
Bodde här 2 nätter i april 2024
Svar från GM 8 apr. 2024
Thank you

10/10 Fantastiskt

Steven

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great, convenient location
Bodde här 2 nätter i april 2024
Svar från GM 8 apr. 2024
Thank you

4/10 Dåligt

Karen

Gillade inte: Boendets skick och faciliteter
Old and outdated
Bodde här 2 nätter i april 2024
Svar från GM 6 apr. 2024
Thank you for your feedback

10/10 Fantastiskt

Gloria

Reste med familjen
Staying there
Bodde här 5 nätter i mars 2024
Svar från GM 4 apr. 2024
Thank you

10/10 Fantastiskt

Renita

Reste med sin partner
Perfect room for us. Easy check in and staff was very friendly.
Bodde här 1 natt i april 2024
Svar från GM 4 apr. 2024
Thank you

10/10 Fantastiskt

Christopher

Reste med sin partner
Gillade: Renlighet och personal och service
The room was great, but as we were there on an extended stay, we wish that housekeeping would have come to our room once every 3 or 4 days. The elevator had a bit of a funky smell to it as well, but overall, will definitely be back. The location is ideal with its centrality and proximity to dining options.
Bodde här 8 nätter i mars 2024
Svar från GM 2 apr. 2024
Thank you for your feedback

10/10 Fantastiskt

Robert

Easy
Bodde här 1 natt i mars 2024
Svar från GM 2 apr. 2024
Thank you

6/10 Okej

Gina

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Property was nice, check in was easy. Bathroom in our room was filthy. Trash on the floor. Urine under the toilet seat, hair everywhere and shampoo still on the shower walls. Rather than complain I just cleaned it myself.
Bodde här 3 nätter i mars 2024
Svar från GM 2 apr. 2024
Our sincerest apologies and we thank you for providing your feedback!

10/10 Fantastiskt

Lindsay

Bodde här 3 nätter i mars 2024
Svar från GM 22 apr. 2024
Thank you

8/10 Bra

Elsa

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Was good
Bodde här 2 nätter i mars 2024
Svar från Gm 1 apr. 2024
Thank you

8/10 Bra

Tricia

Reste med sin partner
Hotel was nice. Breakfast was often out of items with an hour or so left. Our room (618) was pretty run down. The bathtub was very stained. We had to ask for pool towels daily, never any washed. Otherwise it’s a nice spot.
Bodde här 6 nätter i mars 2024
Svar från Gm 31 mars 2024
Thank you for your feedback

10/10 Fantastiskt

Joseph

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Motel was quiet, work friendly and very comfortable. A great place to come back to from work and get a few things done- have a nice dinner walking distance and get a peaceful night of sleep.
Bodde här 4 nätter i mars 2024
Svar från Gm 30 mars 2024
Thank you

8/10 Bra

Stephanie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our hotel stay was very fine. The hotel is close to the Mesa airport and has plenty of food options nearby which made it very convenient for us. The rooms were quite large, but seemed a little bit more dated than I was expecting. They had a good breakfast with all of the standard fare and plenty of seating.
Bodde här 1 natt i mars 2024
Svar från GM 28 mars 2024
Thank you

8/10 Bra

Deb

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
The hallways smelled terrible. The smell was musty and mildewy. Not sure why because our room did not have the same smell.
Bodde här 3 nätter i mars 2024
Svar från GM 28 mars 2024
Thank you for your feedback

8/10 Bra

Diana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very friendly, courteous and helpful from front desk to the dining room staff. Only 'negative' was the loud traffic noise from our room overlooking the freeway, which of course isn't the hotel's fault.
Bodde här 2 nätter i mars 2024
Svar från GM 27 mars 2024
Thank you

6/10 Okej

Kathryn

Bodde här 5 nätter i mars 2024
Svar från GM 17 apr. 2024
Thank you for your feedback

10/10 Fantastiskt

Timothy, Saint Charles

Bodde här 4 nätter i mars 2024
Svar från GM 13 apr. 2024
Thank you

6/10 Okej

Roy, Leavenworth

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Strange smell in the elevator and on our floor (Cannot speak to other floors.) Seemed really loud being on the fourth floor and hearing people in the pool pretty clearly. Room was good as always at a LaQuinta!
Bodde här 3 nätter i mars 2024
Svar från GM 2 apr. 2024
Thank you for your feedback! Our apologies for the inconvenience.

10/10 Fantastiskt

Karen

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a great hotel with easy access to shopping and lots of restaurants nearby! Clean and beautiful!
Bodde här 1 natt i mars 2024
Svar från Gm 23 mars 2024
Thank you

8/10 Bra

Sunnie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Gm 25 mars 2024
Thank you

10/10 Fantastiskt

Bill

Bodde här 2 nätter i mars 2024
Svar från Gm 23 mars 2024
Thank you

8/10 Bra

Christine

Gillade: Personal och service
Bodde här 5 nätter i mars 2024
Svar från Gm 23 mars 2024
Thank you

4/10 Dåligt

Jeff

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Good location. Bad smell on our floor and in the elevator
Bodde här 2 nätter i mars 2024
Svar från GM 21 mars 2024
Thank you for your feedback

2/10 Väldigt dåligt

Ingeborg

Reste med sin partner
The heating/air unit was filthy, tub was so worn it looked dirty, only one easy chair in the suite and it was worn and dirty Room was next to freeway even though we requested a quiet room Definitely not worth $236
Bodde här 1 natt i mars 2024
Svar från GM 21 mars 2024
We appreciate your feedback on your stay and will take immediate action.

2/10 Väldigt dåligt

Berlinda

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The attendance clerk was really rude...rolling his eyes and throwing his arms in the air and all. My room was not cleaned during my stay. Will never come to this location ever again!
Bodde här 2 nätter i mars 2024
Svar från GM 18 mars 2024
Thank you for your feedback! Our apologies for the inconvenience, however, we do provide service for your room, you just need to request it and we will set your room up for cleaning. We will speak with the clerk as well, as this is not the norm here at all.

8/10 Bra

Andy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från GM 19 mars 2024
Thank you

4/10 Dåligt

John, Lenexa

Reste med familj och småbarn, Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The 3rd floor hallway smelled like raw sewage for the duration of our stay. The 3rd day I was there, a staff member knocked on my door and exclaimed the “smoke sensor” went off in my room. I was then accused of smoking in the room I shared with my 6 year old. When I said we had not been smoking, I was then accused of smoking marijuana. I invited her in so she could see there was no smoking going on. She eventually went on her way into the sewer hallway. Maybe be more concerned about the disgusting smelling hallway than accusing guests of smoking in their rooms? Two thumbs down. Would not recommend. Would not stay at another La Quinta branded property again.
Bodde här 7 nätter i mars 2024
Svar från GM 18 mars 2024
Thank you, we have taken immediate actions and appreciate your feedback.

8/10 Bra

Paul

Bodde här 1 natt i mars 2024
Svar från GM 5 apr. 2024
Thank you