Rick, I’m sorry about the bed. I have reviews with guest that says it’s great but I’ll go over and address this issue today. The neighbors above will be notified by local authorities. I have tried to resolve this in a neighborly manner but apparently this isn’t working. Thank you for the feedback.

Dear Guest, The property has been a VRBO for seven years and has 125 reviews with a 4.9 out of 5.0 stars. I understand these days people are more stressed than normal. I hope you have a blessed Thanksgiving and the rest of the year finds you in good spirits. PS… The guest who stayed after you left. 5 Stars and here’s what they wrote: clean condo; well equipped kitchen; very good bed; good shower;good linens; back from roads so fairly quiet; overall a very nice place to stay. The guest who stayed right before you 5 Stars and here’s what they wrote: Just as advertised. Well appointed little Condo Everything you need to stay out of the heat Pool areas are really nice and deserted when I was there Thanks I own several condos and you are the first person to put a three down in over 20 years. I don’t get upset when I read 125 wonderful reviews. I do think the person who wrote this might be going through something and I feel sorry for them.