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Recensioner av Residence Inn by Marriott Phoenix North/Happy Valley

3 out of 5
Residence Inn by Marriott Phoenix North/Happy Valley
2035 W Whispering Wind Dr, Phoenix, AZ

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 316 av 459 recensioner" "
8 - Bra i betyg. 107 av 459 recensioner" "
6 - Okej i betyg. 20 av 459 recensioner" "
4 - Dåligt i betyg. 10 av 459 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 459 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

8,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toppen!
Vistades en natt, på väg till Sedona, på hotellet. 2 rum med köksdel i det ena. Rent och snyggt.
Bodde här 1 natt i juni 2017
Svar från Cindy 2 juli 2017
Thank you for sharing your feedback we are delighted to hear that you enjoyed your stay, and hope the next time you are in the PHoenix area we get to serve you again

10/10 Fantastiskt

Lewis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Give Jared at the front desk a raise!! Overall wonderful experience. Not only was I able to get an early check in but the room itself was clean and comfortable. My husband and I were visiting for a wedding and Jared remembered us and asked us how the wedding went. He was also able to offer options for dining which is above and beyond. Jared is super approachable, friendly and overall a kind person. We had a blast and will stay again! Thank you Jared! Your awesome!
Bodde här 1 natt i april 2024
Svar från Vickie 23 apr. 2024
Dear Traveler,Thank you so much for taking the time to post a review on behalf of your stay with us. We appreciate you mentioning Jared and will definitely share this review with him. We are so happy to hear that you enjoyed your stay with us, and we hope you will come back and see us once again during your travelling needs. Sincerely, Vickie W.

8/10 Bra

KEITH, PRESCOTT VALLEY

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice, good breakfast. Expensive.
Bodde här 1 natt i mars 2024
Svar från Vickie 23 mars 2024
Dear Traveler, Thank you for taking the time to post a review on behalf of your stay with us. We appreciate having you as our guest and are happy to hear that you enjoyed the breakfast. We hope to see you again during your traveling times. Sincerely, Vickie

10/10 Fantastiskt

Veronica

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från GM 4 mars 2024
Thank you for the wonderful feedback.

10/10 Fantastiskt

VINCE

Reste med familjen
Bodde här 1 natt i december 2023

10/10 Fantastiskt

arthur

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was ok
Bodde här 6 nätter i december 2023

10/10 Fantastiskt

Dirk

Bodde här 1 natt i december 2023
Svar från Vickie 21 dec. 2023
Dear Traveler,Thank you for taking the time to post a review about your recent stay. We appreciate having you as our guest and hope to see you again during your travel times. Sincerely, Vickie

6/10 Okej

kirk

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Candice

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wedding
Very clean and comfortable.Bed was perfect.
Bodde här 3 nätter i september 2023
Svar från Vickie 24 okt. 2023
Dear Traveler, Thank you for taking the time to post a review on behalf of your stay with us. We appreciate having you as our guest and hope to see you again during your traveling needs. Sincerely, Vickie W.

8/10 Bra

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Free breakfast has a lot to be desired and even the coffee was undrinkable.
Bodde här 1 natt i september 2023

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Elijah Moralez

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property was clean and are was safe.
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Beth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2023

10/10 Fantastiskt

Pawel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked that hotel was close to shopping.
Bodde här 1 natt i april 2023
Svar från Vickie W. 7 maj 2023
Dear Traveler, Thank you for taking the time to post a review on behalf of your stay with us. We appreciate having you as our guest and hope to see you again.

8/10 Bra

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Vickie 5 apr. 2023
Dear Traveler, Thank you for taking a moment to give us a rating. We appreciate having you as our guest and hope to see you again. Sincerely, Vickie

10/10 Fantastiskt

Kathy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff. Breakfast was awesome!
Bodde här 7 nätter i februari 2023
Svar från Vickie 5 apr. 2023
Dear Traveler, Thank you for choosing our property for your travel plans. We are very pleased to hear that our staff was friendly and that your breakfast was awesome. What a great way to start a day. We hope to see you again. Sincerely, Vickie

10/10 Fantastiskt

randall

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was always helpful and very friendly.
Bodde här 8 nätter i februari 2023
Svar från Vickie 5 apr. 2023
Dear Traveler, We are so happy to hear that our staff was accommodating and friendly. We strive to give our guests the best service and guest experience during their stay. We hope to see you again. Sincerely, Vickie

8/10 Bra

Polly

Bodde här 1 natt i februari 2023
Svar från Vickie 5 apr. 2023
Dear Traveler, Thank you for staying with us and giving us a review. We hope to see you again. Sincerely, Vickie

10/10 Fantastiskt

joseph

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay!! Hot tub and pool area beautiful, great staff.
Bodde här 5 nätter i februari 2023

10/10 Fantastiskt

Patty

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Our experience was very good. The staff was helpful and pleasant.
Bodde här 7 nätter i februari 2023

4/10 Dåligt

Phillip

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service
Noise level was absolutely terrible. There is a middle courtyard with a basketball court, and the windows are paper thin. Kids screamed and played basketball past 10pm. The front desk was unable to do anything about it and said that 10pm is quiet time. I even called Marriott corporate and they said the noise level is allowed until quiet time at 10pm. If you want to hear a basketball bounced continuously, with an echo, along with screaming past 10pm...this is your hotel.
Bodde här 4 nätter i februari 2023

10/10 Fantastiskt

Terrie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place - would stay again
Great place. Clean. Comfortable. Staff was very nice and friendly. Breakfast one of the best Ive had at a free breakfast.
Bodde här 7 nätter i februari 2023

10/10 Fantastiskt

Sandra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Ernest

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The couch in the room was broken and sagging in the middle, the bedding on the bed was just cry thinsheet like blankets, the bathroon was extrey small, could barely close the door without having to step practically into the shower.
Bodde här 1 natt i december 2022

2/10 Väldigt dåligt

jason

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
second stay in a row with an issue. last time, there was a distinct pet urine smell in the room. all that was done was to spray some deodorizer. this last time, we had a toilet valve get stuck and flood the bathroom. four calls later, we had the flooded water taken care of and the toilet fixed. I received a somewhat insincere apology email from the hotel, basically saying they will try better next time. I would expect more from a Marriot property.

10/10 Fantastiskt

filiberto

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good
Good stay breakfast ok
Bodde här 1 natt i december 2022

10/10 Fantastiskt

serghei

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022

8/10 Bra

Mijito

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good experience.
Bodde här 1 natt i oktober 2022

6/10 Okej

jason

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
We have stayed here several times in the past. The 2 bedroom suite fits our needs very nicely. This last time though, the central living area had the distinct smell of urine. My guess is someone's pet had an accident. The hotel is pretty new to be having such a thing. I would just recommend housekeeping take a sniff test, before another guest comes in.
Bodde här 2 nätter i oktober 2022

6/10 Okej

Jeff

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lever on the front door would work intermittently and the AC was extremely loud and making strange noises. Stairwells smelled like a machine shop.
Bodde här 1 natt i augusti 2022
Svar från KC 25 aug. 2022
Dear Jeff,Thank you for staying with us, and taking the time to review your stay. We sincerely apologize for the inconveniences you experienced during your stay. Your feedback has been shared with our team to ensure we improve our guest experience.Thank you again for being our guest, and have a wonderful day.

10/10 Fantastiskt

Ryan

Bodde här 1 natt i augusti 2022
Svar från KC 25 aug. 2022
Dear Ryan,Thank you for taking the time to review your stay with us. We are thrilled to hear you enjoyed your time at our property, and hope to have the opportunity to serve you again.

4/10 Dåligt

Missy

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
NOT Pet Friendly
We had issues all through our stay. It was actually about a week long. They convinced me to moved from paying Hotels.com to direct paying them. Once I did, they kicked me out of the hotel. They said my cats (2) were too smelly. They are supposed to be pet friendly. There were a million barking dogs on my floor, but my litter box smelled. I guess I probably shouldn’t have had it next to the tile floor near the door. I thought it would be easier clean up for the staff, instead I got kicked out of this Pet friendly hotel.
Bodde här 1 natt i augusti 2022
Svar från KC 10 aug. 2022
Hello Missy, While we are a pet friendly location, due to the numerous complaints from guests, and the severity of the issue, we did have to ask you to find different accommodations. We understand that relocating is an inconvenience, and we do sincerely apologize. Thank you for taking the time to share your valued feedback with us. Please feel free to contact us with any further questions or concerns, we are happy to help.

10/10 Fantastiskt

Russel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a really good experience. The staff was superb and the facilities excellent. The only glitch was that the hot tub jets were down and not working
Bodde här 1 natt i augusti 2022
Svar från KC 10 aug. 2022
Hello Russel, We are thrilled to hear you enjoyed your stay with us! Please accept our sincere apology for the spa jet issue that occurred during your visit. We have made the necessary repairs, and are now fully operational! We hope to serve you again soon and provide you with the perfect guest experience you deserve.

10/10 Fantastiskt

Michael Allister

Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Everything was really good except for the air conditioner. It rattled all night long, waking us up constantly. And it was so loud that we had to really turn up the T.V. in order to hear it. But everything else was really nice, the room size and cleanliness was perfect and the service was great. I did tell the staff at check out about the problem, so I hope they get that fixed.
Bodde här 1 natt i juli 2022
Svar från CJ 7 juli 2022
I want to thank you for bringing these problems to my attention and I want to confirm that I have followed up with our staff regarding the issues you experienced in your stay. We welcome all kinds of feedback from our guests and want to ensure your satisfaction. Sincerely, Chris Johnson

10/10 Fantastiskt

Hector

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nices places to stay, friendly staff good services
Bodde här 1 natt i juni 2022
Svar från KC 18 juni 2022
Hi Hector, Thank you so much for staying with us! We are thrilled to hear you enjoyed your stay with us. It was a pleasure to serve you and we hope to welcome you back soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2022
Svar från CJ 16 juni 2022
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good
Bodde här 1 natt i juni 2022
Svar från CJ 16 juni 2022
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fantastiskt

charles

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
nice quiet and clean facility.
Bodde här 1 natt i maj 2022
Svar från CJ 16 juni 2022
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Bra

Rafael

Bodde här 1 natt i maj 2022
Svar från CJ 16 juni 2022
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Bra

Emily S.

Gillade: Personal och service och rummets bekvämlighet
Back again, & happy.
We have actually stayed here 13 years ago when we were first shopping for houses in Anthem. Now we have sold our home in Anthem and decided to come here and stay again. It's very nice it's great to see all the trees have flourished pool area is absolutely beautiful we love the lights at night we love the ability to sit outside and have our breakfast or hang out in the afternoon or evening. The front desk was extremely helpful. I requested a roll in shower for ease because I am having difficulty getting around and it was 100% excellent and ready to go. We both appreciate the 12:00 checkout time and absolutely like the fact that you can check in at 3:00 p.m. it's nice that the rooms have separate bathroom and bedroom and then a completely full kitchen and TV room area. We have had a great stay we wish you could stay longer we will be back thank you
Bodde här 1 natt i maj 2022
Svar från CJ 16 juni 2022
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fantastiskt

Melissa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022
Svar från CJ 16 juni 2022
Thank you for choosing our hotel for your visit to the Valley of the Sun. It's great to hear such kind comments about our hard working staff. It is through our valued guests that our staff stays enthusiastic about what they do. The thing we enjoy most is taking care of our guests, and making sure their stay is excellent. Thank you once again for the great review, and we hope to see you again.

2/10 Väldigt dåligt

Jean

Affärsresenär, Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Already provided one
Bodde här 3 nätter i april 2022
Svar från CJ 16 juni 2022
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fantastiskt

Emily

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
would stay here again!
Bodde här 3 nätter i april 2022
Svar från CJ 16 juni 2022
Thank you for choosing our hotel for your visit to the Valley of the Sun. It's great to hear such kind comments about our hard working staff. It is through our valued guests that our staff stays enthusiastic about what they do. The thing we enjoy most is taking care of our guests, and making sure their stay is excellent. Thank you once again for the great review, and we hope to see you again.

8/10 Bra

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2022
Svar från Front Desk Team 11 apr. 2022
Hi Mark, We thank you for choosing to stay with us here at Residence Inn Phoenix North/Happy Valley. We sincerely appreciate you taking the time to complete the review. We hope to welcome you back soon.

10/10 Fantastiskt

Kathleen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
my room was outside basketball court, maybe you could have hours like 8am someone was using court like at 6:30am
Bodde här 1 natt i mars 2022
Svar från GM 4 apr. 2022
Kathleen, Thank you so much for your feedback we do have posted hours for the court which starts at 9am. We are sorry to hear that you were disturbed so early in the morning.

6/10 Okej

Lori

Bodde här 1 natt i februari 2022

10/10 Fantastiskt

Jacklyn

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Front desk staff was extremely helpful, friendly, and very accommodating.
Bodde här 2 nätter i januari 2022
Svar från Hayden 1 feb. 2022
Dear Jacklyn, thank you for being our guest and taking the time to provide your valued feedback! We hope to see you again soon.

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2021
Svar från Hayden 1 feb. 2022
Thank you for being our guest and taking the time to provide your valued feedback! We hope to see you again soon.

10/10 Fantastiskt

Kelvin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2021
Svar från Hayden 1 feb. 2022
Dear Kelvin, thank you for being our guest and taking the time to provide your valued feedback! We hope to see you again soon.