Bekvämlighet

Recensioner av The Scott Resort & Spa

4.5 out of 5
The Scott Resort & Spa
4925 N Scottsdale Road, Scottsdale, AZ

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 586 av 1003 recensioner" "
8 - Bra i betyg. 221 av 1003 recensioner" "
6 - Okej i betyg. 113 av 1003 recensioner" "
4 - Dåligt i betyg. 42 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 41 av 1003 recensioner" "

9,0/10

Renlighet

8,6/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

4/10 Dåligt

Stefan

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Very poor AC. Checked out immediately.
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Olivia

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location
Bodde här 1 natt i maj 2024

6/10 Okej

Asia

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Tyler Staten 21 maj 2024
Hello Asia,Thank you for taking the time to leave a review. If you would like to speak further about your stay, please contact us directly! Thank you again!

2/10 Väldigt dåligt

Courtney

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Do not stay here. We booked our hotel months in advance, for 2 nights, and they informed us 10 minutes before our check in (when we had been there for hours already) that they did not have a room for us for 2 nights because of “unforeseen circumstances” (they had a conference booked for the hotel). This easily could have been caught and remedied far in advance. Rooms were dirty . Stay at Hotel Valley Ho instead. Service was amazing and amenities were cleaner. Food was delicious. The Scott is just a pig with lipstick on it.
Bodde här 2 nätter i maj 2024
Svar från Tyler Staten 22 maj 2024
Dear Courtney,Thank you for taking the time to leave a review. We sincerely regret to hear that you stay, or lack thereof, did not live up to your expectations, and we apologize for any lapse in service received. Your comments are appreciated, and we hope to welcome you back for a more exceptional stay in the future. We would love the opportunity to connect with you in regards to your experience to further try and make it up to you. Please feel free to contact us at your earliest convenience.

10/10 Fantastiskt

PAOLO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was amazing from the property to the staff!
Bodde här 3 nätter i maj 2024
Svar från Tyler Staten 21 maj 2024
Hello Paolo,Thank you for staying at The Scott Resort & Spa! We are so thrilled to read that you enjoy our amazing property and staff! Please visit again soon!

10/10 Fantastiskt

Carrie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Such a special place to spend Mother’s Day! The lobby and grounds are spectacular and the staff was so accommodating. Would highly recommend staying here.
Bodde här 2 nätter i maj 2024
Svar från Tyler Staten 14 maj 2024
Hello Carrie,Thank you for choosing to celebrate Mother's Day at The Scott Resort & Spa. We are thrilled that your stay was a hit, and our staff was accommodating. We hope to host you again very soon!

10/10 Fantastiskt

Roni

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property, excellent food options (I wish there were more vegan options), and great drinks and music. Wonderful vibes. Highly recommend
Bodde här 3 nätter i maj 2024
Svar från Tyler Staten 14 maj 2024
Hello Roni,Thank you for your wonderful review. We are thrilled to hear that you had a wonderful stay, and enjoyed the food, music, and atmosphere. We look forward to having you back soon for another trip.

8/10 Bra

Katie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property. Onsite restaurant not the best for the price.
Bodde här 2 nätter i maj 2024
Svar från Tyler Staten 14 maj 2024
Hello Katie,Thank you for taking a moment to leave feedback regarding your stay. We appreciate your comments, and hope you'll visit again soon!

10/10 Fantastiskt

Joe

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place was very laid back. Quiet and had a relaxed feel about it. Close to the mall and restaurants. Will definitely come again.
Bodde här 1 natt i maj 2024
Svar från Tyler Staten 9 maj 2024
Hello Joe,We are ecstatic to hear we will have the pleasure of hosting you again in the future! Thank you for choosing to relax at The Scott Resort & Spa and enjoy the attractions in Old Town Scottsdale.

10/10 Fantastiskt

Steffanie

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic property!! Will be back
Bodde här 1 natt i maj 2024
Svar från Tyler Staten 9 maj 2024
Hello Stephanie,Wonderful news! We look forward to hosting you again!

8/10 Bra

katauna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is an older property that is well kept. Pool area is clean and relaxing. Work out facility is well stocked with free weights, 2 treadmills, 2 pelotons, universal machine. Rooms are spacious and updated
Bodde här 1 natt i maj 2024
Svar från Tyler Staten 9 maj 2024
Hello Katauna,Thank you for choosing The Scott Resort & Spa as your vacation destination. We are thrilled you enjoyed the amenities we offer such as the work out facility and pools. Please consider visiting us again, the next time you're in Scottsdale!

8/10 Bra

Adriana

Gillade: Renlighet och boendets skick och faciliteter
It’s beautiful
Bodde här 1 natt i maj 2024
Svar från Tyler Staten 7 maj 2024
Hello Adriana,Thank you for your kind words, and choosing to stay at the The Scott Resort & Spa. We look forward to your next visit!

8/10 Bra

Nicole

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice and would return
Bodde här 2 nätter i april 2024
Svar från Tyler Staten 6 maj 2024
Hello Nicole,We are thrilled your recent stay met your expectations. We look forward to your next visit!

8/10 Bra

Cynthia

Bodde här 3 nätter i april 2024

10/10 Fantastiskt

kev, Maple Plain

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was amazing!
Bodde här 3 nätter i mars 2024
Svar från Tyler Staten 2 maj 2024
Hello Kev, Thank you for leaving a review regarding your resent stay. We are ecstatic to hear you enjoyed yourself, and hope to have you stay again in the near future.

8/10 Bra

Sky

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
The room bathroom condition was very outdated. The shower grout was worn, the shower smelled of sulfur every time we used it (from drain). The room bathroom in particular could use some maintenance and tune up.
Bodde här 3 nätter i april 2024
Svar från Tyler Staten 24 apr. 2024
Hello Sky,Thank you for being our guest, and taking the time to share your valuable feedback. We are always looking to improve, and will be addressing your comments. If you would like to speak to member of management about your experience, please reach out to us directly.

6/10 Okej

Janna

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The property is cute, room was spacious and the bed was comfy. I usually don’t complain but the service here was very lacking - we left the restaurant one morning after being seated (with a reservation) and waiting for 25 minutes with no one acknowledging us. I know several staff saw us too. Same thing next day in the lobby bar - waited 30 min for someone to check on us and another 25 minutes before getting our two drinks when it was barely busy. Pool servers stood at the bar talking to each other and didn’t check on guests. The overall stay was nice and we enjoyed the pool and location but unfortunately I don’t think we’d stay here again based on consistently bad service.
Bodde här 3 nätter i april 2024
Svar från Tyler Staten 22 apr. 2024
Hello Janna,Thank you for choosing to stay with us! It is unfortunate that your stay was not what you were hoping. We have reached out via email, and hope to speak with you soon!

10/10 Fantastiskt

debbie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Tyler Staten 22 apr. 2024
Hello Debbie,We are please to see you enjoyed your stay! Please come back, and stay with us again very soon!

8/10 Bra

Stephanie

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyable stay. Food was just ok. Pool isn’t heated. Property & location was excellent.
Bodde här 2 nätter i april 2024
Svar från Tyler Staten 16 apr. 2024
Hello Stephanie,We appreciate that you took a moment to leave feedback about your recent stay. We hope you'll get the chance to enjoy the amenities more during your next visit!

10/10 Fantastiskt

Gary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The resort has a nice vibe. Staff work well with each other and are very polite and friendly. Gary M. Johnson
Bodde här 3 nätter i april 2024
Svar från Tyler Staten 16 apr. 2024
Hello Gary,Thank you for staying at The Scott Resort & Spa! We are delighted that you enjoyed the vibe, and noticed the polite and friendly team we have build. We hope to have you as our guest again very soon!

2/10 Väldigt dåligt

Diana

Bodde här 2 nätter i april 2024
Svar från Tyler Staten 6 maj 2024
Hello Diana,Thank you for choosing to stay with us during your recent trip. It's unfortunate that is fell short of your expectations. We encourage you to reach out to us directly to discuss your experience.

10/10 Fantastiskt

Katie

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was beautiful inside and out. Staff were all friendly and helpful.
Bodde här 3 nätter i april 2024
Svar från Tyler Staten 15 apr. 2024
Katie,We are honored to have earned a five star review from you! Thank you for your comments on our wonderful staff and beautiful resort. We hope you have you as our guest again very soon!

8/10 Bra

Heidi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I did like the property there was a lot of confusion at check in but happy that the front desk came with a solution .
Bodde här 2 nätter i mars 2024
Svar från Tyler Staten 15 apr. 2024
Heidi,Thank you for choosing to be our guest. We are pleased to hear our front desk staff was able to assist you with your needs at check in, and we hope to see you again in the near future.

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Tyler Staten 15 apr. 2024
Thank you for the five star review!

10/10 Fantastiskt

carl

Gillade: Boendets skick och faciliteter
The pools are really great.
Bodde här 1 natt i april 2024
Svar från Tyler Staten 15 apr. 2024
Carl,Thank you for choosing to spend your vacation here at The Scott Resort & Spa. We are thrilled you enjoyed our pools during your stay, and look forward to your next visit!

10/10 Fantastiskt

Kimberly

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All staff was super! Very friendly!
Bodde här 2 nätter i april 2024
Svar från Tyler Staten 15 apr. 2024
Kimberly,Your glowing review of the staff here at The Scott Resort & Spa brightened our day! Thank you for taking the time to let us know about your service during your stay! Come back to visit soon!

10/10 Fantastiskt

Leona

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Tyler Staten 15 apr. 2024
Thank you so much for the 5-star rating! We truly appreciate your positive feedback and are thrilled to know that you had a great experience during your stay.

10/10 Fantastiskt

Veronica A

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Impeccable!
Bodde här 1 natt i april 2024
Svar från Tyler S. 11 apr. 2024
Thank you for sharing a 5 out of 5 for your visit. We hope to welcome you back soon!

10/10 Fantastiskt

Jill

Bodde här 1 natt i april 2024
Svar från Tyler Staten 25 apr. 2024
Hello Jill,Thank you for your 5-star review!

10/10 Fantastiskt

kristina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Tyler Staten 16 apr. 2024
Kristina,We appreciate that you took the time to leave your outstanding review! Thank you!

2/10 Väldigt dåligt

Jennifer

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Personal och service
Feels like pricing was too high. Staff seemed to be untrained. Cool looking property but room wasn’t ready when we arrived for 4pm, once in the room there was a pair of someone’s socks on the floor. Breakfast service was weird. Coffee was like water, food was bad and service not great. Maybe this is a newly renovated motel and they are ironing out the kinks….
Bodde här 1 natt i april 2024
Svar från Tyler Staten 16 apr. 2024
Hello Jennifer,Thank you for taking the time to share your thoughts with us. We are disappointed to hear about the issues you encountered during your stay. Your feedback is essential for our improvement, and would love the chance to speak further about your experience. Please contact us directly to discuss your stay at your convenience. Thank you in advance!

10/10 Fantastiskt

Hillary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Tyler Staten 16 apr. 2024
Hillary,We are delighted to have earned your five star review, and be honored to host you again in the future.

10/10 Fantastiskt

Darla

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a wonderful holiday!!
Bodde här 7 nätter i mars 2024
Svar från Tyler Staten 16 apr. 2024
Hello Darla,It is wonderful to hear that you has an excellent holiday with us. We appreciate your review, and hope you return soon.

8/10 Bra

Leonel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Entrance Lobby and Cansl Bar are very appealing. The sound track for these spaces is very modern, appropriate and at the right volume. The Outdoor Pools are a Special Treat, they are why I stay at the Scott. The pools should be skimmed more often.
Bodde här 2 nätter i mars 2024
Svar från Tyler Staten 16 apr. 2024
Hello Leonel,Thank you for being our guest at The Scott Resort & Spa. We are pleased that you noticed the music which is hand picked by our owners for this property. It would be an honor to welcome you back for another visit.

10/10 Fantastiskt

Taylor, goodyear

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Once of my favorite hotels I have ever stayed at. The location and atmosphere was amazing! There was a bit of a wait anytime I needed to speak to the front desk but I think they were pretty busy
Bodde här 1 natt i mars 2024
Svar från Tyler Staten 16 apr. 2024
Hello Taylor,Your outstanding review of The Scott Resort & Spa has made our day! Thank you for taking a moment to leave your review about our amazing atmosphere. We hope to have you back as a regular guest!

2/10 Väldigt dåligt

Carissa-Choy

Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
Bar staff and front desk wasn’t as friendly as you would normally get at other resorts. The pool was extremely small and packed where people were forced to sit on the floor instead. Would recommended selecting other resorts especially since the fees here are high. The location is good and near great restaurants and the mall. The only plus is the friendly valet and shuttle guys that the resort offers.
Bodde här 4 nätter i mars 2024
Svar från Tyler Staten 16 apr. 2024
Hello Carissa,Thank you for taking the time to leave a review. We are very disappointed to read that your stay fell short of the standards we strive to maintain, and apologize for the blunder of service you received. If you would like to speak further about your stay, please reach out to us directly. Thank you!

10/10 Fantastiskt

Eileen

Bodde här 2 nätter i mars 2024
Svar från Tyler Staten 22 apr. 2024
Hello Eileen,We are thrilled to have received a five star review from you! Thank you so much for taking the time to leave a review!

8/10 Bra

joseph, broomfield

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Tyler Staten 16 apr. 2024
We appreciate your review, and hope you'll consider staying with us again!

10/10 Fantastiskt

Aidin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great atmosphere. Only area that needs improvement is the pool experience. Overcrowded and poor pool bar service
Bodde här 3 nätter i mars 2024
Svar från Tyler Staten 25 apr. 2024
Hello Aidin,It was a delight to have you as our guest. Your comments are appreciated, and we hope you'll be back for another stay soon.

8/10 Bra

Lizbeth

Reste med familjen, Reste med husdjur
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The ladies at the front desk should smile and be more friendly
Bodde här 1 natt i mars 2024

8/10 Bra

Lauren

Gillade: Boendets skick och faciliteter
The grounds are pretty and the location is great. Easy walk to great shopping and restaurants. The staff and service could be a bit better but overall I would recommend this hotel.
Bodde här 3 nätter i mars 2024
Svar från Tyler Staten 25 apr. 2024
Hello Lauren,Thank you for staying at The Scott Resort and Spa in the heart of Old Town Scottsdale. We are thrilled to hear you found the location to be a walkable distance from the shopping and restaurants close by. We appreciate your referral, and hope you return soon.

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the relaxing, modern, stylish vibe. Staff were all very friendly. We enjoyed drinks by the pool, room service for breakfast, and the workout room. The internet was spotty, but otherwise we enjoyed an absolutely perfect stay. Definitely would go back!!!
Bodde här 6 nätter i mars 2024

8/10 Bra

Jennifer

Reste i grupp
Gillade: Personal och service och bekvämligheter
This was a girl’s weekend with friends. The check in was great, they allowed us to check in early and were friendly. The shuttle to shopping and food was excellent. The guys running the shuttle were really on it. The drinks were great and food was good. You will need to be prepared for different types of entrees. The room was pretty dated. They have painted and decorated to make it nicer but the property needs some renovation. I paid for an hour massage and barely got 45 minutes with an added $30 gratuity. I don’t mind paying the gratuity for a good massage but this was very basic and not my full time. Check out was great. They kept our bags for us to do some shopping. I think for the price of the place, the rooms need updated. Beautiful lounge! Be prepared to wait in line for coffee every morning as they don’t have any free drip.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

kev, Maple Plain

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amazing and felt very safe and our rooms were so clean! Pool was plus!
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Jessica

Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Linda

Bodde här 2 nätter i mars 2024
Svar från Tyler Staten 16 apr. 2024
Hello Linda, We are honor to receive your glowing review! Thank you!

6/10 Okej

Deanna

Bodde här 4 nätter i mars 2024

6/10 Okej

Judith

Reste med familjen
The lobby area is beautiful and amazing. The pool area was nice. Super impossible to get a chair in the sun as people would not return towels when leaving and you don’t know what’s available or not. Needs more towel drop areas. Needs water stations! Waitress brought me food ( should be hot but was cold) and told me there were no napkins or silverware. I almost gave her the food back! lol! She found some! Room service food was in hallway for over 24 hours. Disgusting! Parking was easy and great! Close to room. Beds were really comfy. Housekeeping didn’t refill coffee or take dirty spoons away. Computer wasn’t working for electronic check out. Overall is in a great location, super great lobby, older rooms and it was overall pleasant. There was a clock in the room that tic- toc 24 hours a day. Kinda fun touch.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Sean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had a great experience and will definitely return
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Rebecca

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Beautiful pool and grounds! The foliage in the courtyard is so lovely! The lobby is super fun, but the rooms are a bit old.
Bodde här 1 natt i mars 2024