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Recensioner av Wingate by Wyndham Chandler/Phoenix

2.5 out of 5
Wingate by Wyndham Chandler/Phoenix
7425 W Chandler Blvd, Chandler, AZ

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 349 av 1000 recensioner" "
8 - Bra i betyg. 278 av 1000 recensioner" "
6 - Okej i betyg. 152 av 1000 recensioner" "
4 - Dåligt i betyg. 105 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 116 av 1000 recensioner" "

7,6/10

Renlighet

8,2/10

Personal och service

7,0/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 10 nätter i november 2021
Svar från Samuel Johnson 22 nov. 2021
Good Morning, We appreciate your feedback. Thank you,

6/10 Okej

Ashley

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
Good to sleep but needs improvement, good location.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jacob

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet. Close to airport.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jacob

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Bathroom lock was broken. Elevator is scary. Otherwise, excellent. Excellent service. Will stay again next time I’m in Phoenix.
Bodde här 1 natt i april 2024

4/10 Dåligt

Eddie

Gillade inte: Renlighet och boendets skick och faciliteter
They did not let me in because I was black!
Bodde här 1 natt i april 2024

6/10 Okej

Mark

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super aged building. Lots of issues with toilet, sink & shower. AC blew cold consistency. Breakfast was missing lots of traditional options. This was definitely NOT a 3 Star location. With the renovations going on, this is closer to a 1 star. There was no cleaning service during our 2 day stay, and only 3 towels, though we paid for 4 persons. Definitely will think twice before booking with Wingate again.
Bodde här 2 nätter i april 2024

6/10 Okej

Thomas

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Just Ok
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Verlinda

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They are in the middle of renovating the property and it wasn’t the cleanest. But the desk clerk was very nice and explained and even gave directions for places I needed to visit.
Bodde här 1 natt i april 2024

8/10 Bra

Peter

Thx- good
Bodde här 1 natt i april 2024

4/10 Dåligt

Keith, Lutz

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room dirty and old. Fabric on chair in room cracked and worn. Noisy in hallway late at night. Major construction has part of 1st floor closed off. We arrived an hour early before checkin time needing to use the bathroom. Was told that the lobby bathrooms were out of service, but we could pay $50 to check in early to use our room bathroom. We went to a gas station nearby. Breakfast was spartan. Had to ask for knife and a bowl for cereal. Decaf coffee was in another place and cold/not enough for a full cup. No splenda only sugar and saccharin. No fat free milk or fat free yogurt.
Bodde här 5 nätter i april 2024

8/10 Bra

Manuel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

4/10 Dåligt

Eugene

Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
I did not like the property. It was not as safe as I expected. There was a shooting outside the hotel. The water tank burst and I was without water for several days. I was supposed to get compensation but I have not seen it nor have I heard from the property about it. Very poor service, I will never stay at this hotel chain again.
Bodde här 13 nätter i mars 2024

8/10 Bra

Yvonne

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Employees were friendly, location worked for my purposes. Location is very noisy, right by the interstate. Breakfast options were somewhat limited, frequently running out of coffee.
Bodde här 4 nätter i april 2024

4/10 Dåligt

Raymond

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room wasn't cleaned very well ,gum stuck in carpet,loud music next room ,and party going on till 3:30 am.only got about 3hr sleep! Checked in at 5am left at 6:30. No number near phone to call front desk!
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Jeni

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Under construction. Banging lasted until after 10p. Motorcycles revving their engines all hours of the night. People screaming and fighting in the parking lot at 2am. Elevator takes forever. Super ghetto for $300/night.
Bodde här 1 natt i april 2024

4/10 Dåligt

Edwin

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

John

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
om check-in to check out it was nothing but a hassle. Very Unsatisfied with the customer service which brings down the entire review.
Bodde här 1 natt i april 2024

4/10 Dåligt

Sherri

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The property had a flood and has drying fans running constantly .. but even still, many of the key pads do not work, the staircases are disgustingly dirty and smelly, the hot tub did not work, and the breakfast was extremely limited. Hot water, but no tea or hot chocolate or oatmeal... what is the point of the hot water?? Bagels but nothing to put on them. Cereal bins were empty and never refilled while the staff cleaned around them... only apples, no other fruit. Only cow milk, no dairy free choices or gluten free choices other than scrambled eggs. The staff were very friendly and they did try to keep things clean, overall the property needs repair and updating.
Bodde här 1 natt i mars 2024

8/10 Bra

Abned

Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Bruce

Gillade inte: Renlighet och boendets skick och faciliteter
Do not stay here, it had scuffs on all the elevator walls . It smelled from a water leak that was a week before and was not notified of this . The cleaning staff did not take our dirty towels and leave clean one!
Bodde här 2 nätter i mars 2024

6/10 Okej

Danielle

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i mars 2024

2/10 Väldigt dåligt

Salvador

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pésimo servicio, se fue la luz en la habitación en la televisión, para luego irse de manera intermitente

2/10 Väldigt dåligt

Raymond, Parkland

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Property had main water leak. Property didn’t give Refund for remaining unused days for 2 rooms. Terrible customer experience!!! WARNING: Do not book rooms here!!!
Bodde här 2 nätter i mars 2024

6/10 Okej

Daniel

Gillade: Renlighet och personal och service
Bodde här 4 nätter i mars 2024

6/10 Okej

Eve

Reste med sin partner
Gillade: Renlighet och personal och service
It was alright could use some upgrades.
Bodde här 4 nätter i mars 2024

4/10 Dåligt

Jordan M

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
There was a dirty sock in the room and someone’s leftovers in the fridge. Could hear the next door neighbors and dogs barking down the hall. Bathroom ceiling had stains, possibly mold throughout the bathroom/room, the curtains in the room had stains as well. The hotel had a weird smell throughout. They should also add more of a variety to the breakfast items. The attendants were fine though. It definitely needs upgrades.
Bodde här 4 nätter i mars 2024
Svar från LeAnna Crider 21 mars 2024
Jordan Thank you for this amazing feedback we will be looking into this with our staff as this is not what we want any of our guest to experience. We are glad to hear that the staff was great. We hope to see you again so you can see what we truly have to offer. LeAnna.CriderGeneral Manager

6/10 Okej

Moises

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The hotel is in some serious need of upgrades. Seems like they charge enough for rooms to be able to make an investment. The staff at check-in was great; very friendly.
Bodde här 1 natt i mars 2024
Svar från LeAnna 21 mars 2024
MoisesThank you for these kind words about the staff we value the feedback and are working everyday to upgrade the hotel and hope you can stay with us in future to see the changes.LeAnna CriderGeneral Manager

8/10 Bra

Ty

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från LeAnna 21 mars 2024
TyThanks for staying with us and for the great review! LeAnna.CriderGeneral Manager

6/10 Okej

Robert

Gillade: Personal och service
Bodde här 2 nätter i mars 2024
Svar från LeAnna 21 mars 2024
Robert We love your feedback and would like to hear how we can make your stay better for the next time around.LeAnna.CriderGeneral Manager

10/10 Fantastiskt

Hartley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från LeAnna 15 mars 2024
Hartley Thanks for the 5/5 review we hope to see you again!LeAnna.CriderGeneral Manager

4/10 Dåligt

Omar

Bodde här 1 natt i mars 2024

8/10 Bra

Kathy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I thought the room furniture was tired. Beds were wonderful. Staff was friendly. Building looks great. Not being from area, it was a good experience.
Bodde här 2 nätter i mars 2024
Svar från LeAnna 15 mars 2024
Kathy Thank you for taking the time to leave us this review we will be sure to share this with the staff we are happy to hear you enjoyed your time with us.LeAnna.CriderGeneral Manager

6/10 Okej

Bruce

Bodde här 1 natt i mars 2024

4/10 Dåligt

Dagmar, Burlington

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Outside condition of the building was good, but inside was in disrepair. Shower fixture was detached from the wall, water was a trickle of barely warm water. After three days backpacking I was hoping for a decent shower. Soap was so cheap that it did not generate any suds. Corner molding in the room was peeling off at various spots. Windows were fogged up. The heating system worked randomly. The breakfast at 8 did not have any sausage or eggs. When I mentioned it, the sausages were brought, but eggs never made it. I know this is a cheap hotel and they used to cost a third of the price just few years ago. They are no longer cheap and some basic services should be included.
Bodde här 1 natt i mars 2024
Svar från LeAnna 15 mars 2024
DagmarWe want to thank you for this great detailed review we will be sure to look into all of these concerns as we do not want our guest to feel this way when staying with us. We have all new Dove products for the rooms and hope you can stay with us again in the future to see what we truly have to offer.LeAnna.CriderGeneral Manager

10/10 Fantastiskt

Robert

Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was very clean
Bodde här 2 nätter i mars 2024
Svar från Leanna 8 mars 2024
Robert Thanks for this great review we appreciate your business and feedback ! LeAnna.CriderGeneral Manager

4/10 Dåligt

Charles

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk attendant was rarely at the front desk. I waited 15 minutes for someone to show up to check me in. The building is rundown and in disrepair. There was a large area where the wall had been spackled right in front of the elevator on the second floor that had never been repainted. Room doors were broken and propped open with clothes hangers. The cleaners did not clean my room, even after I asked them to. I had to get my own towels and was told to put the dirty towels in the hallway. Even the coffee was mediocre.
Bodde här 3 nätter i februari 2024
Svar från Leanna 5 mars 2024
Charles Thanks for this feedback we will be sure to look into this we do have our staff walking the property as well as checking rooms to make sure everything is in place for new arriving guests. We do clean the room during guest stay every 3 days unless request by the guest we are sorry this did not get communicated to you during stay.LeAnna.CrideGeneral Manager

10/10 Fantastiskt

Stacy

Bodde här 2 nätter i februari 2024

4/10 Dåligt

Beth

Reste i grupp
Gillade inte: Bekvämligheter och boendets skick och faciliteter
First of all the hotel is in need of an upgrade. The breakfast was missing things like, Cream for coffee and cream cheese for bagels, the options were very limited. The rooms were dingy and the bathtub area, was okay but could see some build up of soap scum and dirt. Also the Remote did not let us change channels. The back was duck taped to keep the batteries in We asked the front desk what was the trick, they told us we have to click ok.. We explained we had done that but we could not enter a channel number, or move up or down on the channels with the options on the remote. We literally were stuck watching the weather channel. The staff was GREAT! They were kind and tried to be helpful,
Bodde här 2 nätter i mars 2024
Svar från Leanna 5 mars 2024
Beth Thank you for this great review about the staff we will be sure to share this with them. We will be sure to look into the breakfast area as this experience is not what we want our guest to have. We hope you can stay with us again in the near future to see the new changes we make. LeAnna.CriderGeneral Manager

8/10 Bra

Gabriele

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place
Bodde här 2 nätter i februari 2024
Svar från Leanna 2 mars 2024
Gabriele Thanks for the kind words we will be sure to share with our staff. See you again soon!LeAnna.CriderGeneral Manager

4/10 Dåligt

Debbie

Reste i grupp, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Property looked beautiful, but our room had to be deodorized when we left for dinner the first night as it smelled like dog urine. We asked for a different room but all were booked. Smell never really went away. But room was quiet which was nice. Every 12 hours or so our door keys wouldn’t work anymore so we’d have to go back to the front desk and have them reactivated (3x total- so 4 times keys were set by front desk). This also happened with our friends. There was no real pool furniture- only a couple chairs. Staff was kind. I do miss daily housekeeping. Hotel was centrally located- but I don’t think I’ll stay there again
Bodde här 3 nätter i februari 2024
Svar från LeAnna 2 mars 2024
DebbieThank you for this feedback we have just updated our key system so this will not happen if you stay with us again, we are truly sorry for the inconvenience this may have caused you while you stayed with us. We do offer housekeeping on a day 3 minimum unless requested by the guests. We will make sure staff is letting guest know this at check-in thank you again for this feedback. LeAnna.CriderGeneral Manager

4/10 Dåligt

Kenneth

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Hotel needs a facelift
Bodde här 2 nätter i februari 2024
Svar från Leanna 2 mars 2024
KennethThank you for your feedback we are currently working with our maintenance at the hotel to update all rooms we hope you can stay with us again to see all the changes! LeAnna.CriderGeneral Manager

10/10 Fantastiskt

Carrie

Gillade: Renlighet
Hotel room was ok, except mold in the bathroom. Maybe needs a little updating. Otherwise, hotel was quiet and clean.
Bodde här 1 natt i februari 2024
Svar från Leanna 2 mars 2024
Carrie We are happy to hear you enjoyed your stay we will be sure to look into your concerns as this is not what we strive for at our hotel.LeAnna.CriderGeneral Manager

6/10 Okej

Connie

Bodde här 1 natt i februari 2024
Svar från LeAnna 21 mars 2024
Connie Thank you for staying with us we are happy to hear you enjoyed your stay we would like to hear more if you have the time.LeAnna.CriderGeneral Manager

10/10 Fantastiskt

Joachim, Salinas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable stay
Bodde här 1 natt i februari 2024
Svar från Leanna 2 mars 2024
JoachimThank you for this 5/5 rating we appreciate your business! LeAnna.CriderGeneral Manager

2/10 Väldigt dåligt

Caitlin

horribke
Bodde här 1 natt i februari 2024
Svar från Leanna 2 mars 2024
CaitlinWe would love to hear why your stay was not that great and how we can improve if you have the time to talk more about your recent stay.LeAnna.CriderGeneral Manager

2/10 Väldigt dåligt

Briana

Bodde här 3 nätter i februari 2024
Svar från LeAnna 21 mars 2024
Briana We would love to hear more about your recent stay with us if you have the time to reach out .LeAnna.CriderGeneral Manager

2/10 Väldigt dåligt

Ruth

Gillade inte: Personal och service och boendets skick och faciliteter
The property was very run down and very unclean. The hot tub did not work. The room smelled very bad and there were blood stains on the curtain and a poop stain on the sheets. Would not recommend or stay here again
Bodde här 1 natt i februari 2024
Svar från LeAnna 17 feb. 2024
Ruth Thank you for this feedback we will be sure to look into this with our staff as this is not our hotel standards at all. We hope you can stay with us again in the near future to see what we have to offer.LeAnna. CriderGeneral Manager

8/10 Bra

Dennis

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Room smelled a little musty, but everything else was ok.
Bodde här 2 nätter i februari 2024
Svar från LeAnna 17 feb. 2024
DennisWe are glad to hear your stay was good we hope to see you again soon.LeAnna.CriderOperations Manager

10/10 Fantastiskt

Latonia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What i like Abt Wingate Wyndham chandler Az is the hospitality from the front desk clerks and the room service. They are all polite and make sure your needs are met and you enjoy your stay ..thanks Leanne and Ashley 👍
Bodde här 1 natt i februari 2024
Svar från LeAnna 17 feb. 2024
LatoniaThank you so much for your kind words we will be sure to share this with our staff we hope to see you again soon.LeAnna.CriderGeneral Manager

2/10 Väldigt dåligt

Jonathan

Bodde här 1 natt i februari 2024
Svar från Leanna 21 mars 2024
Jonathan Thank you for taking the time to leave us this feedback we would like to hear more about your stay if you have the time to talk. LeAnna. CriderGeneral Manager