Hotell nära Phulwari Sharif

“Friendly front desk staff. Restaurant food quality at hotel was fair. Restaurant staff were adequate, but not great. ”

“When i showed up the hotel with my family after 9 hour drive, i was told there are no reservation on my name. This was a fully paid reservation. The property asked me to produce the voucher from expedia. But i never received any. After 2 hours spent at the property, we had to go looking for another hotel in a city we were in for the first timr. It was late night and i had 2 women with me. Absolute nightmare. Expedia didnt have any rep to respond to us. Will never use expedia again”

“Pathetic service from Expedia. Trouble during checkin. No support from customer service.”

“I stayed at the Red Velvet hotel, in a premium room, for 10 nights. The last days together with my family. Mr Deepak and Miss Satakshi saved me due to their translation skills and understanding of customer needs. Their Indian cuisine is strongly recommended and the staff was most helpful. We would most surely stay at the Red Velvet hotel again.”

“We had a wonderful experience at this hotel. The rooms were exceptionally clean and well-maintained, creating a very comfortable and relaxing stay. The staff were extremely polite, attentive, and always ready to help with a smile, which made us feel truly welcomed. The food was absolutely delicious, with great taste and quality in every meal. Overall, we genuinely loved this hotel and would highly recommend it to anyone looking for a pleasant and memorable stay. Satpal Gill ”

“Yes”

“No pool, bathroom rooms smelled of urine a bit and they dint take western cards despite saying they do... staff us awesome but the GM has a smart attitude and mouth”

“1. Room was absolutely sparkling clean - towels, bed linen, floors, table chairs - all very clean 2. Dinner was very good, breakfast was ok. 3. Service was excellent - gentleman at reception was very efficient and kind. As a solo woman traveller, i felt safe and comfortable”

“De kamer zag er verwaarloosd uit, dus niet goed onderhouden en het ontbijt was heel slecht. De recencies geven niet goed de feitelijke staat van het hotel aan.”