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Recensioner av Regent Star Hotel

3 out of 5
Regent Star Hotel
118-119 BWIA Boulevard, Piarco, Trinidad

Recensioner

6,8
10 - Fantastiskt i betyg. 48 av 260 recensioner" "
8 - Bra i betyg. 77 av 260 recensioner" "
6 - Okej i betyg. 74 av 260 recensioner" "
4 - Dåligt i betyg. 38 av 260 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 260 recensioner" "

7,2/10

Renlighet

7,4/10

Personal och service

5,8/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

6,4/10

Hållbarhet

Recensioner

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bra hotel alldeles i närheten av Piarco flygplats. Perfekt om man bara behöver övernatta 1-2 nätter inför nästa resa. Be om shuttle till och från flygplatsen då det inte finns trottoar hela vägen fr flygplatsen till hotellet och att promenera på vägen inte är så säkert pga traffiken. Mycket hjälpsam och trevlig personal. Lite dyrt men som sagt detta hotel är mest för övernattning 1-2 dagar högst.

8/10 Bra

christine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location location, i had an overnight connection , this hotel is comfortable and almost next door to the airport
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

REESA, Ste, Madeleine

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean good option for business customers
Bodde här 1 natt i mars 2024

8/10 Bra

Heather

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

6/10 Okej

Dawn

Bodde här 7 nätter i februari 2024

8/10 Bra

TAZMOOL

Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Benjamin

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
THE PLACE IS TO DARK BED TO Hard Pillows are half size. NO FACE CLOTH IN BATHROOMS NO REMOTE CONTROL IN ONE ROOM. TERRIBLE WORST ONE WE EVER STAYED in. THANK GOD IT WAS ONE NIGHT
Bodde här 1 natt i februari 2024

6/10 Okej

Benjamin

Nothing was unique, the bed was hard andshifting ,the toilet was moving not happy with it did not worth the price I paid.
Bodde här 1 natt i februari 2024

4/10 Dåligt

David

Affärsresenär
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
The close location to the airport was the main reason we selected it. But overall, it was an underwhelming experience. It was poorly maintained, the staff poorly trained. The room was clean, the food was good, but the service was minimal. We will not be back.
Bodde här 1 natt i januari 2024

4/10 Dåligt

Jacqueline

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff were pleasant but room was not properly cleaned and toilet didn’t flush consistently. The maintenance did nothing to fix it when notified and said it was just filling slowly and didn’t care to do anything about it and would not give us another room. Center of the hotel had a feature pond which was full of greenish water that definitely had not been cleaned in a while. Would not stay here again
Bodde här 1 natt i december 2023

6/10 Okej

marco, houston

Affärsresenär
Gillade: Renlighet och personal och service
perfect for a qucik transfer night - that's it
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Wayne

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This hotel is a total dump. The hotel misrepresents themselves on the internet. We got there and were shocked at the terrible room they tried to give us. We stayed in the room for about five minutes trying to decide what to do. In those five minutes we took one tag off a suitcase and put in the trash. The hotel supervisor then told us that we had to pay for the five minute stay in the room because we put one luggage tag in the trash. We tried to get a refund for the two night stay but they said NO because we put a luggage tag in the trash and because we turned down a second room they showed us. The second room was larger but just as dumpy as the first. We found a good place to stay with our phone and got a taxi to it. The Regent Star was a total waist of over $300. Do not believe anything they tell you or the impression they give on the internet. Do not stay here.
Bodde här 2 nätter i november 2023

8/10 Bra

Johilvienne

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Gregory

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was excellent especially the lady from room service. She ensured we had everything we asked for.
Bodde här 1 natt i oktober 2023

6/10 Okej

Medeina

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
Upon arrival after 1am in the morning. The security guard, did not budge at the gate to see if I was a guest and needed to enter the premises. I had to come out of my car to ask if this was the entrance. The staff did an adequate job, switching my rooms from what they originally assigned, to a two bedroom which I requested. They offered me a ground floor unit which was convenient for my elderly mom. However, they checked the room and said it was ok, however, after setteling in and getting ready for a bath there was no towels, rags, or hand cloth. I went to the front desk and she proceeded to hand me 1 hand towel. I asked for a full set, for both guest. She said she can only give me one at the moment, but someone will bring another one. Non ever came and I shared this via checkout the next day. Also, the bathroom appeared incomplete. The shower either needed a door, or a separation to not allow water from the standing shower to spill over into the toilet and vanity area. It was a mess and was worried that I would have slipped... and no towels to step on the floor to wipe up the water. Breakfast was good.
Bodde här 1 natt i oktober 2023

6/10 Okej

REESA, Ste, Madeleine

Gillade: Personal och service
Hotel.should have a airport shuttle. 10usd to get to the aipprt in an airport taxi which is less than 5 mi.ns away is crazy
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Anne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, friendly personnel and close to the airport
Bodde här 1 natt i september 2023

8/10 Bra

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Its a decent hotel
Bodde här 1 natt i augusti 2023

8/10 Bra

Conor

Gillade: Boendets skick och faciliteter
Was concerned because there were very mixed reviews. I was just overnighting in Trinidad and had an early flight. Wanted a hotel close to the airport, walking distance if possible. Couldn’t book on the hotel website and tried calling. The person at the other end of the phone said “I can’t hear you, if you are there call me on my cellular “ and have a number. I tried that but didn’t get through. It was not on some of the hotel booking websites but was on Expedia so booked it there. Walked from the terminal, about 10 mins alone the side of a dual carriagway and around a busy roundabout. Easy walk but a little dangerous without footpaths in some places. Hotel looked grood , initially staff at reception were not particularly welcoming but efficient. Room was great , clean and modern. Had dinner in the restaurant food good, staff not friendly initially but warmed up a bit.. Overall a good place for an overnight stay with an early flight.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Sasha

Bodde här 1 natt i augusti 2023

6/10 Okej

Alexsei

Reste i grupp
Gillade inte: Bekvämligheter
The place is beautiful but it should get a revamp. To allow more customers.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

christine

Reste med sin partner
Good
Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

Marlene

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från Sales & Marketing 21 aug. 2023
Hello Marlene, Thank you for your review. We do apologize for any inconvenience caused during your stay that prompted your rating of us. We do hope that you will visit us again in the future and please let us know if you need anything during your next stay.

8/10 Bra

Antoinette Catheleigh, Arima

Bodde här 4 nätter i juli 2023
Svar från Sales & Marketing 21 aug. 2023
Hello Antoinette, Thank you for reviewing your stay at the Regent Star Hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon.

2/10 Väldigt dåligt

Renee

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Donald

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Susan, Mesa

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

christine

Reste med sin partner
ery near the airport . Great caribbean breakfast is available at the resturant at low cost
Bodde här 1 natt i maj 2023
Svar från Sales & Marketing 9 juni 2023
Hello Christine, Thank you for taking the time to review The Regent Star Hotel and for giving us a perfect rating! We are very pleased that you enjoyed our breakfast and our convenient location. We hope to see you very soon and feel free to let us know if you need anything during your next visit.

10/10 Fantastiskt

Reinhold

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent airport hotel
Bodde här 1 natt i maj 2023
Svar från Sales & Marketing 25 maj 2023
Hello Reinhold, Thank you for taking the time to review your stay at The Regent Star Hotel. We are pleased you enjoyed our convenient location. Feel free to let us know if we can help you with anything on your next visit. We look forward to welcoming you back soon.

10/10 Fantastiskt

Pardeep

Bodde här 2 nätter i april 2023
Svar från Sales & Marketing 9 juni 2023
Hello Pardeep, Thank you giving the Regent Star Hotel a perfect rating. We are pleased that you enjoyed your stay us and we hope to see you again .

6/10 Okej

Charmaine

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i april 2023
Svar från Sales & Marketing 25 maj 2023
Hello Charmaine, Thank you taking the time to review your stay at the Hotel. We hope to welcome you back soon

8/10 Bra

Javanie

Bodde här 1 natt i mars 2023

2/10 Väldigt dåligt

Cherry Ann

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Convenient to airport I would like a refund
Bodde här 3 nätter i mars 2023

8/10 Bra

Keydell

Bodde här 1 natt i mars 2023

6/10 Okej

Kingsley

Affärsresenär, Reste med sin partner
Very convenient location being very near to the airport, practically 2 minutes drive.
Bodde här 1 natt i mars 2023
Svar från Sales & Marketing 27 mars 2023
Hello Kingsley, Thank you for your review. We are pleased that you enjoyed the convenient location of our hotel. We hope to see you in the near future and would be happy to assist if you need anything on your next stay.

8/10 Bra

Kristel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Walkable form airport, would go again.
Bodde här 2 nätter i februari 2023
Svar från Sales & Marketing 27 mars 2023
Hello Kristel, Thank you for your review. We are pleased that you found the location of the hotel convenient for you. We would be happy to welcome you back and please let us know if you need anything on your next stay with us.

8/10 Bra

christine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the airport
Bodde här 1 natt i februari 2023

4/10 Dåligt

juliet

Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Vanetta

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Clean staff very friendly one of my favorite hotel
Bodde här 1 natt i februari 2023
Svar från Sales & Marketing 9 juni 2023
Hello Vanetta, Thank you for this wonderful rating. We are pleased that your enjoyed stay at the Regent Star Hotel. Customer service is one of our top priorities and we pride ourselves on our friendly staff. We hope to see you soon and please let us know if you need anything during your next stay. Best Regards,

8/10 Bra

Komal

Bodde här 1 natt i januari 2023
Svar från Sales & Marketing 9 juni 2023
Hello Komal, Thank you for taking the time to review the Regent Star Hotel. We are pleased that you enjoyed your stay with us. Feel free to let us know if you need anything during your next stay. Best Regards,

10/10 Fantastiskt

Andrew

Bodde här 1 natt i januari 2023
Svar från Sales & Marketing 9 juni 2023
Hello Andrew, Thank for your review and for giving us a perfect rating!Customer service is top priority for us and we are pleased your enjoyed your stay. We hope to see you very soon .

8/10 Bra

DIANNA

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The property was very clean. Pleased with the service.
Svar från Sales & Marketing 18 jan. 2023
Hello Dianna, Thank you for review , we are pleased you enjoyed your stay at the Regent Star Hotel. Feel free to contact us during your next visit and we hope to see you soon.

6/10 Okej

ROSA

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter
Its a shame that the hotel is run down yet the location is perfect for business travelers. The staff is very pleasant, but they are limited to supply the traveler with simple supplies like wash cloths and coffee & creamers that are not expired.
Svar från Sales & Marketing 18 jan. 2023
Hello Rosa, Thank you for this review. We do apologize for any inconvenience caused and we are happy that you were pleased with our staff. We were not aware of your concerns as they were not brought our attention during your stay. The hotel does offer all basic amenities and follow strict guidelines with respect to food and beverage. We appreciate your review so that further investigations can be done. We do hope to see you again.

10/10 Fantastiskt

Runi

Bodde här 1 natt i december 2022
Svar från Sales & Marketing 18 jan. 2023
Hello Runi, Thank you for a perfect rating of your stay at the Regent Star Hotel. We were pleased to have you. We hope to see you soon.

8/10 Bra

Aubrey B.

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
It's proximity to the Piarco International Airport. There was a burnt smell in the elevator similar to that of cigarettes, and that wasn't pleasant, especially with kids. Other than that, everything else was okay. I would recommend they fix that asap.
Svar från Sales & Marketing 18 jan. 2023
Hello Aubrey, Thank you for taking the time to review your stay at the hotel. We are pleased that our location was satisfactory to you. We also apologize for any inconvenience caused and we do have a non smoking policy inside the hotel. We do hope that you will visit us again soon.

8/10 Bra

Dean

Gillade: Personal och service
Bodde här 1 natt i december 2022

8/10 Bra

Rose

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
The pool was out of service..
Bodde här 1 natt i november 2022
Svar från Sales & Marketing 18 jan. 2023
Hello Rose, Thank you for your review. We do apologize for any inconvenience caused. Our pool is under construction and we hope you visit us again to experience this amenity.

4/10 Dåligt

Jeffrey

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Its close to the airport but very run down.
Bodde här 1 natt i oktober 2022
Svar från Sales & Marketing 28 okt. 2022
Hello Jeffrey, Thank you for your review. We apologize for any inconvenience which may have been caused. We are pleased that the location was satisfactory to you . Your other concerns have been passed to Management. We hope to see you in the future to experience our upgraded facilities.

6/10 Okej

Theodore, ARIMA

Bodde här 1 natt i september 2022
Svar från Sales & Marketing 18 jan. 2023
Hello Theodore, Thank you for taking the time to review your stay with us. We hope to see in the near future.

8/10 Bra

Gloria

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
agood time
Bodde här 1 natt i september 2022
Svar från Sales & Marketing 9 sep. 2022
Good Day Gloria, Thank you reviewing your stay at the Regent Star Hotel. We are pleased you enjoyed it . We hope to see very soon.Kind Regards, Sales & Marketing