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Recensioner av City Heart Inn & Suites

2.5 out of 5
City Heart Inn & Suites
333 Haslam St, Piedmont, AL

Recensioner

5,6
10 - Fantastiskt i betyg. 10 av 48 recensioner" "
8 - Bra i betyg. 8 av 48 recensioner" "
6 - Okej i betyg. 5 av 48 recensioner" "
4 - Dåligt i betyg. 11 av 48 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 48 recensioner" "

5,0/10

Renlighet

7,4/10

Personal och service

4,0/10

Bekvämligheter

4,6/10

Boendets skick och faciliteter

4,4/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Arnold

Gillade inte: Renlighet och boendets skick och faciliteter
We got a refund, place was horrible. Should not even be open.
Bodde här 2 nätter i februari 2024
Svar från Front Desk 10 feb. 2024
Motel is open but few rooms are under repair works.Guest check- in and after three hours stay check- out.The double bed non - smoking room ,fridge microwaveLBT flooring etc complete, But guest did not complain anyinconvenience.

2/10 Väldigt dåligt

Glenda

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i juli 2023
Svar från Front Desk 14 sep. 2023
we will make sure to offer you better stay in future.

2/10 Väldigt dåligt

betty

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The property should be shut down. They have bedbugs,dirty bedding,no tissue,holes in the walls,bugs on the walls,the man at the desk was in his underwear! Just nasty as hell and I should have been paid to be there
Bodde här 2 nätter i juli 2023
Svar från Front Desk 14 sep. 2023
At checking time we request the Guest about any inconvenience, any thing wrong in room, complain to the Front Desk so immediately the management can take care. But during your stay in this motel we did not get any issues from your end though we are extremely very sorry for your experience please.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
SUX
ABSOLUTELY HORRIBLE!
Bodde här 1 natt i juli 2023
Svar från Front Desk 14 sep. 2023
At checking time always we request the guest about any thing wrong in room to complaint immediately to the front desk so we can take care. But during your stay in this motel we did not come to know regarding inconvenience.We are very extremely sorry for your experience.

10/10 Fantastiskt

Magda

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean
Rooms are very clean. Friendly, helpful owner. I will stay there again.
Bodde här 2 nätter i juni 2023
Svar från Front desk 23 juni 2023
Thank you very much.We are always ready to well come you.

2/10 Väldigt dåligt

Tonya

Bodde här 2 nätter i maj 2023
Svar från Front desk 23 juni 2023
The management apologiage for inconvenience experienced during stay in this motel.

8/10 Bra

Ladeidres

Bodde här 4 nätter i maj 2023
Svar från Front desk 23 juni 2023
Thank you very much.We are lucky to render service the loving GUESTS like you. We are always ready heartly to well come you.

4/10 Dåligt

T

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2023
Svar från Front desk 27 apr. 2023
Sorry for inconvenience We will make you feel good in future.

6/10 Okej

James

Gillade: Personal och service
It was ok. Not the best but not the worst either. One thing I can definitely say is the front desk clerk was very nice and very helpful for any of our needs.
Bodde här 3 nätter i april 2023
Svar från Front desk 22 apr. 2023
With profound respect.

8/10 Bra

Jacqueline

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Close to Chief Ladiga Trail, hospitality was great, and enough space to park bikes.
Bodde här 1 natt i april 2023
Svar från Nathan 14 apr. 2023
Thank you very much for appreciation.

2/10 Väldigt dåligt

MICHAEL

Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Richard

Bodde här 1 natt i november 2022

4/10 Dåligt

Bessie

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter

4/10 Dåligt

Verifierad resenär

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
A few positives. MANY negatives.
Overall: I would NEVER recommend this place. Positives. The bed itself was comfortable. The shower had a strong spray and felt nice. Negatives. The room smelled like pets had used it for their poopy time and it hadn’t been cleaned. There were stains on the carpet, sink, and bathtub. The fitted sheet had holes and a “crust” which I am assuming was from “sex build up.” When I asked the desk about cleaning the room I was told that is not done unless requested. I had to be specific on what I wanted done. The housekeeper was nice. Especially after she opened the door to my standing totally nude body after just getting out of the shower. Personally that part didn’t bother me she and I had a big laugh about it later. I will end by saying if I had it to do over knowing what I know now, I would have stayed in Jacksonville or Centre at one of the chain motels or hotels.
Bodde här 3 nätter i oktober 2022

4/10 Dåligt

Candace

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Carpet stains, little to no lighting, stained sheets, thin pillows, cigarette burns on counters, etc
Bodde här 2 nätter i september 2022

10/10 Fantastiskt

angelica

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i augusti 2022

4/10 Dåligt

Paul, Murfreesboro

Bodde här 1 natt i maj 2022

2/10 Väldigt dåligt

Jeannie

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i april 2022

4/10 Dåligt

Chris

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was run down.the sink had tape wrapped the sink and there was small holes in the tub. The staff was super friendly
Bodde här 1 natt i april 2022

4/10 Dåligt

Regina

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Nice community
Bodde här 2 nätter i mars 2022

2/10 Väldigt dåligt

Shirley

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
VERY VERY NASTY
Very, very, very nasty. Beds were dirty, had hair all over them, found a bug on bed. Shower did not work tub was very nasty. Walls were very nasty. Would never stay there again
Bodde här 1 natt i februari 2022

8/10 Bra

Brandy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was good very clean but they don’t give you good pillows or mini towels and washcloths
Bodde här 1 natt i november 2021

4/10 Dåligt

Brandon

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not recommended
Unfortunately the photos can’t properly describe the scent of dog and cigars.
Bodde här 1 natt i oktober 2021

10/10 Fantastiskt

Cindy

Bodde här 1 natt i augusti 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is the most disgusting place I’ve ever seen. We stored our luggage till checkin and upon our return our bags had been gone through and stuff stolen. We told them we wanted to cancel our reservation. We made a police report and was told that this place is a hot bed of drugs and criminals and half way house. Police said rooms are full of drugs and prostitution. They told us not to stay there. So I hope we get a refund back.
Bodde här 1 natt i juni 2021

10/10 Fantastiskt

Stephen

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Get the right room and you are golden!
I had read all the reviews and it worried me. But I was given the suite room 201. GET THIS ROOM. Super spacious, working oven, recliner chair, etc. No problems with bugs or flies. The fridge (full sized!) didnt work but I didnt need it. The people were nice. The living room area was great. It was clean enough but had that heavily lived in smell. I would stay there again for the price, as long as I could lock in room 201
Bodde här 1 natt i maj 2021

8/10 Bra

Bruce

Bodde här 1 natt i mars 2021

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2021

6/10 Okej

Ron, Fl

Affärsresenär, Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Convenient since that town has hardly any lodging, hotel is old but ok, and linens did not match but they were clean. Needs some upgrades.
Bodde här 1 natt i december 2020

6/10 Okej

Damien

Reste med familjen
Gillade: Rummets bekvämlighet
The room was clean and comfortable. Small business with good location for stores and restaurants.
Bodde här 4 nätter i oktober 2020

2/10 Väldigt dåligt

NeverAgain

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is the only motel in town. That's about the only thing keeping them in business. 1 lightbulb worked out of 5 in the bathroom. Half a roll of toilet paper. No tissues. A giant hole in the shower floor. Broken shower head. Fridge not on. Holes in the beadspread. And beyond filthy walls and floors. Then there was the fighting neighbors who were at it until past 3 a.m. its a shame that a business owner would take advantage of paying customers. They should stick with their by the week rentals.
Bodde här 1 natt i oktober 2020

8/10 Bra

traveler16872

Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Very convenient location if you’re needing to be in town. The exterior of the building is in good condition, but the rooms are dated and not as clean as one would hope. The lady at check in was very friendly.
Bodde här 3 nätter i oktober 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 1 natt i juni 2020

8/10 Bra

Kevin

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Meh
It was what I expected
Bodde här 1 natt i maj 2020

10/10 Fantastiskt

Shannon

Bodde här 1 natt i maj 2020

4/10 Dåligt

Verifierad resenär

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Walls, carpeting and floors were disgusting. There were piles of debris in the corner of the tile floor in the bathroom. The walls look like they hadn’t been painted in years and there was writing on the wall. There were bug remains on the box spring, hopefully not a bed bug problem.
Bodde här 1 natt i oktober 2019

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved my stay and was very peaceful front desk was very nice
Bodde här 2 nätter i oktober 2019

2/10 Väldigt dåligt

Jim, Richmond Va

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I booked 4 rooms. None had tissues. The wash clothes and towels had to be 10 years old. Our shower had a 5 inch square cut in the bottom of the shower. Water all over floor after shower. Roaches on the bed when we woke up. No ice. no vending machine (refrig in office to buy snacks). different type light bulbs in bathroom but only 2 out of 4 work. That picture of the room you are showing is very misleading. Multiple holes in sheets. One set of sheets looked as if it was used as a drop cloth. Cigarette burns in non-smoking rooms. someone please call me at 804-337-7893. James Hall. I have pictures to back up everything.
Bodde här 1 natt i oktober 2019

8/10 Bra

Tamara

Bodde här 3 nätter i april 2019

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
They had bugs. I was bitten 6 times. There were flies everywhere in the room. So many I finally gave killing them. There are ppl living there with their pit bulls and cat. It’s a dump.
Bodde här 1 natt i juli 2019

6/10 Okej

Floyd

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Any port in a storm
The burn marks on the tub tell more stories then most country western songs
Bodde här 1 natt i juni 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2019

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Filthy carpet. Big gaping hole in floor of shower. I guess the water fell onto the ground below. Surrounding neighborhood is a slum. Overlooking a decrepit trailer park. Most rooms rented weekly. Thin walls. Neighbors made noise and played tv all night. Don't stay here.
Bodde här 1 natt i mars 2019

6/10 Okej

Verifierad resenär

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was nasty I said a no smoking room bc my daughter has cystic fibrosis. They puy us in a non smoking room or so they say sign outside the door said no smoking. Room smelled like an ashtray burn marks in bathtub blankets loveseat and floor stuff was on walls like someone slung a drink or worse. On a positive note I did not see any bed bugs
Bodde här 1 natt i mars 2019

8/10 Bra

Rocky

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Manager did not have reservation on file. She saw email on my phone and gave me the same rate as quoted.
Bodde här 1 natt i november 2018

4/10 Dåligt

Dave, Ovid, MI

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The room was spacious and it was a fairly comfortable stay. The whole room was full of cigarette burns: carpet, bath tub, bath counter and most abhorrently the sheets had holes in them.
Bodde här 1 natt i oktober 2018

10/10 Fantastiskt

Heather

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Talladega Trip
Staff was so friendly and helpful!!
Bodde här 2 nätter i oktober 2018