Hotell nära Pinafore Park

“The view from our 5th floor room was overlooking the roof of the shopping center. Not a good view, especially for a hotel that talks about its lake view!”

“Very comfortable beds very clean room ”

“I had to book at very last minute because of family emergency. I was so relieved to see how lovely my room was! Room 15 Clean, SMOKE FREE, and roomy. The staff were very courteous and friendly too! A good choice for the price!! ”

“Employés très dévoués et agréables. ”

“Do yourself a favour and avoid this property at all costs. This is not a hotel it feels more like a cheap motel. The room was absolutely unacceptable and clearly not properly cleaned. The bed felt dirty, and the sheets didn’t smell fresh. There was someone’s hair on the bathroom counter, the shower had visible mould, and the shower curtain was filthy. There was also garbage left on the dresser, and when we opened the pullout couch, we found a used, dirty paper towel underneath. To make matters...

“Honestly the nicest hotel I've been to in London, staff is very friendly and the room was immaculate. I'll definitely be back in the future”

“Staff were very customer service oriented.”

“The toilet was clogged when we got there and they just brought me a plunger to plunge it myself because it was after 6pm and there was no maintenance person on site at that time. The ventilation system was also very loud and we had trouble sleeping because of it. ”

“Clean room, shops nearby, staff very friendly ”

“Nice, clean hotel with amazing and helpful staff. Definitely would return to this hotel. ”

“The room was clean. When we checked out the pool upon arrival, we were very disappointed to find it smelling ALOT like bleach. Therefore, did not use it. Also, it would have been nice to have a table in the room. ”

“Friendly staff. Clean room. Old amenities which need to be renovated. Especially room AC is not controlled. Room is very stuffy with bad ventilation. Close to many stores and restaurants. But right now the major road close by is under construction which build in inconvenient access ”

“The interior doesn’t look like the picture. Still old model. Fan in the bathroom is very loud. Breakfast is okay but dining room is very dark and not enough chairs.”