Hotell nära Pinnacle Playhouse

“Could use b update ”

“Great stay”

“Likes-Proximity to Retail Therapy -walking distance to eating and entertainment -ample parking -pool and hot tub facilities with seating was welcomed -spacious, comfortable room with all the amenities -morning staff, including front desk and breakfast staff -breakfast buffet was fantastic, providing an assortment for all -hallways, decor and general design was pleasant Dislikes-we raised a concern as to the attention to detail on cleanliness in our room ( floor and windows) we were advised...

“I was really impressed with the Front desk staff, going above and beyond when I had an issue,. One concern, and it was specific to us, I hope. There was a cleaning gentleman who spent an odd amount of time staring at my friend's daughter in her bikini and pointing his camera at her. He repeatedly cleaned the same section of railing for almost 25 minutes. I commented to the front desk, and they said it would be investigated.”

“Great checkin. Very courteous. Lovely room. Quiet and comfortable.”

“-”

“Parking was great. No hotel staff to greet us in arrival, waited five ten minutes to check in. Initial thoughts were nice room. Tried to use the pool, it was broken and freezing and the slide was barricaded off because “there aren’t enough people to use it so we don’t”. Staff Roger was a really helpful and nice guy who seemed to have his hands tied and full. I commend him for trying to make us happy. The remote for the TV didn’t work so asked for new batteries, did not help so ended up using the...

“The best option in Belleville for a good hotel”

“The staff were very friendly and helpful, and greeted me cheerily each time I passed the front desk. The room was clean and quiet, and the bed was very comfortable. The location was within a 7-minute drive to the main shopping areas and several restaurants, and close to Highway 401 but far enough from the heavy traffic that it wasn't noisy.”

“The front desk gentrlmen was friendly and very helpful... a d room was clean and had a great quiet night”

“I could not go do to health reason. ”

“Pro’s - The room we stayed in was clean and bug free. There was lots of parking. The property backed on to the water. The staff (we only saw 2 workers) were moderately friendly. Con’s - property and rooms were very dated and not well maintained. A few things were broken (TV remote and juice machine). The first room we were shown had bugs in the window, both inside and in between the glass and the fireplace was not functioning. Breakfast was acceptable but not great. The building and property...

“My main issue with this hotel was the poor sound insulation. The walls and doors let a lot of noise through, especially loud door slamming during the evening and night. I woke up several times because of the noise, which made my stay uncomfortable. I find this level of noise disturbance unacceptable for a hotel stay. Another issue was the flooring in the room. The floor was extremely cold, there were no carpets, and the hotel did not provide slippers or sandals. Most guests do not automatically...

“No hot water in our room.”