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Recensioner av Fonab Castle Hotel & Spa

5 out of 5
Fonab Castle Hotel & Spa
Foss Road, Pitlochry, Scotland

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 435 av 538 recensioner" "
8 - Bra i betyg. 69 av 538 recensioner" "
6 - Okej i betyg. 26 av 538 recensioner" "
4 - Dåligt i betyg. 4 av 538 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 538 recensioner" "

9,8/10

Renlighet

9,6/10

Personal och service

9,4/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Erik

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic place!
Fantastic place! Great location, great food, great rooms and really friendly service!
Bodde här 1 natt i februari 2020
Svar från Helen Guy 6 apr. 2020
Many thanks for your comments. We hope to welcome you back again in the future.

8/10 Bra

Eva

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge
Bra läge för en natts övernattning på väg till eller från de norra delarna av Skottland. Bra SPA område
Bodde här 1 natt i juli 2019

10/10 Fantastiskt

Victor

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
BÄSTA
Bäst hotellet jag bott på och då har jag varit resande i 10 år. Dvs hotell (Mån-tor) 42 v om året. Enda som var lite negativt var wifi, ca 2-3 mb/sec.
Bodde här 1 natt i juni 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Ian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A fantastic stay from arrival to departure. Great location, beautiful views, stylish facilities and outstanding food.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Nikhil

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel, very friendly staff, good food and value for money
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Rachel

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Stayed for 3 nights in February. The castle and the Woodland Suites (where we stayed) were stunning. The staff were incredible and nothing was a hassle. Mark welcomed us immediately and gave us a very helpful tour of the property. EV charging was free to use - which is becoming increasingly rare even amongst 5* hotels. Breakfast was hearty, tasty and the service perfect. Dinner was equally great. Despite Pitlochry having options to choose from, you’re really in the best spot at Fonab and do not need to leave at all. I am loathed to criticise any part of our stay, but if I were being super critical, the spa facilities were a little tired. Though that said, there was some external refurbishment being conducted, so perhaps that is shortly extending to the interior? We were not staying to take advantage of the spa, so it didn’t bother us too much. Overall a fantastic stay.

10/10 Fantastiskt

Heather

Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Charles

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
As usual could not be faulted
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing hotel, beautiful scenery
Beautiful hotel set in amazing surroundings. Hotel facilities are excellent and the staff are kind, friendly and extremely helpful. The taste and quality of food served is exquisite. Views are breathtaking especially from the loch view rooms. The rooms are beautifully decorated with high end finishes.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Jillian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

8/10 Bra

Andrew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Any issues were addressed promptly with good communication. Concierge could not have been more helpful.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jamie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Susan

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Peter

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A fantastic stay, wonderful staff, great food, and amazing facilities
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

David

Bodde här 1 natt i november 2023
Svar från Cookie 15 nov. 2023
Dear David,Thank you for emailing me and sharing your recent experiences. I am delighted that we will have the opportunity to welcome you back in the near future. The team and I will ensure your next stay is positively memorable and I look forward to meeting you in person.Kind regardsAndrew

10/10 Fantastiskt

John paul

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very helpful staff
Great stay at fonab and the hotel staff were all excellent
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Yvonne

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Lissa

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Service
Very enjoyable stay , the concierge Davie made it extra special.He was very knowledgeable and accommodating. All the staff were nice but he was exceptional. Haven’t seen that level of service in a long time.
Bodde här 3 nätter i oktober 2023

8/10 Bra

Euan

Gillade: Renlighet och rummets bekvämlighet
5th visit
Food delicious as always. Bar service slower than you would expect. Parts of the Spa starting to look a bit tired. Reception & concierge very friendly & helpful. Rooms very comfortable
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Kristen, Gilbert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Stephanie

Bodde här 1 natt i oktober 2023

8/10 Bra

Ryan, Lowell

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Wonderful room and property. Spa staff and the transportation shuttle were excellent. I would have liked our restaurant experience to have been better as it was difficult to find someone to pay our tab at one point and I wasn’t able to get dish info on another occasion. Overall I’d stay at the spa again as it’s a beautiful property and is well kept.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Christine

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Gemma

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We love visiting Fonab. The service is impeccable. Food is wonderful too. If you like walking and want to indulge in the spa too, this is the hotel for you. They were also amazing with our doggy!
Bodde här 3 nätter i oktober 2023

8/10 Bra

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Slightly disappointed
Fonab castle is an amazing hotel, never had any problems before but we had no hot water for our showers and we had to chase up our breakfast order 30 mins after we placed it. Staff are amazing and hotel is beautiful and these issues were unusual.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Bruno

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We experienced a problem at the hotel (no heating or hot water), but it was dealt very well by the hotel manager.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Rui

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful premise and excellent location. Good service, good food.
Bodde här 1 natt i oktober 2023

6/10 Okej

Home

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Beautiful location. Very average stay.
Lovely location and views but the overall experience was quite average. The service throughout was slow, slightly chaotic and disappointing. The hotel bar struggled to serve a drink at 11pm and it lacked atmosphere. Breakfast time wasn’t great - we had been sitting for 20 mins before even a glass of water was produced. My scrambled eggs were grainy, odd textured and inedible. They did provide a dog bed and treats which was nice - but dogs are not allowed anywhere else in the hotel apart from the room which we weren’t aware of. We had a Woodland lodge room as we had a dog and it was ok, the bed comfy but perhaps a little outdated. We discussed our issues at checkout and they offered to have the manager chat to us but they were unavailable but promised a call. This did not happen. Definitely not a 5* hotel and didn’t live up to the price point.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Marjorie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly, professional staff.
Bodde här 1 natt i oktober 2023

8/10 Bra

Andrew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing
Bodde här 1 natt i september 2023

6/10 Okej

Verifierad resenär

Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Benyamin, Givatayim

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderfull in all aspects
Bodde här 1 natt i september 2023

8/10 Bra

Russell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

10/10 Fantastiskt

BRIAN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Sharon

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Norma

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful stay at Fonab Castle for our Engagement.
Outstanding service, food, accommodation and knowledge of the local area and history of Fonab Castle. A truly wonderful experience and perfect way to spend our recent engagement celebrations. Thank you Fonab staff and concierge. We hope to return one day soon.
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Norman

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very impressive hotel and well worth the visit. Everyone we met from their staff were very pleasant and helpful. Easy walk to the town for shopping, restaurants and pubs and close to several good golf courses. It will be high on our visit list when we come back to Scotland.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Andrew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The way in which the restaurant staff have been trained and the passion and diligence that they clearly show at their is impeccable The spa staff namely Ciara Chelsea and Hannah keep the facility at the highest possible level of hygiene and are as the restaurant staff passionate and make their guests extremely welcome at the facility
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The way in which the new Food and Beverage Manager is training his Brasserie staff who are all young outward going and passionate and perform their duties with the diligence that is scarce to find elsewhere in the hospitality industry in Scotland . The General Manager Mr Andrew Cook clearly oversees the running of the venue in a hands on and efficient manner and his attention to detail is evident .
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Graham

Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Andrew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are trained to a standard not seen at similar venues in Scotland Dislike : The management need to scrap the practice of putting a holding charge on clients credit / debit charge on check in as this is immediately deducted from the card balance and can take up to 7 days to be re-credited : this is totally unacceptable
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Clanmorris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

jefferson

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

peggy

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

David

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekend away
Amazing hotel, service was excellent. Loved the gluten free afternoon and individualised breakfast. Hot stone massage was fantastic, pool and facilities great. Room spacious and comfortable, the only problem was the heat with only a small window at the side for air.
Bodde här 2 nätter i juni 2023

8/10 Bra

Brigitte

Bodde här 1 natt i juni 2023

8/10 Bra

Ricky

Gillade: Renlighet och boendets skick och faciliteter
Unsure if I would stay again
The restaurant staff are not particularly friendly or welcoming this could be improved. We had dirty cutlery and plates each time we sat for a meal and also things missing from the table which we had to ask for such as butter. Service was slow on occasion especially if we wanted to sit outside on the patio. our lodge did not have A/C which made it quite uncomfortable, I understand there is not much need for it in the climate but they can also be used to heat the room as a 5 star hotel I think this is basic and expected. TV WIFI did not work our entire stay and we was also told a fridge would be in our room and it was not. The Concierge was outstanding and very helpful.
Bodde här 2 nätter i juni 2023