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Recensioner av Scotlands Spa Hotel

3 out of 5
Scotlands Spa Hotel
40 Bonnethill Road, Pitlochry, Scotland

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 155 av 571 recensioner" "
8 - Bra i betyg. 206 av 571 recensioner" "
6 - Okej i betyg. 113 av 571 recensioner" "
4 - Dåligt i betyg. 65 av 571 recensioner" "
2 - Väldigt dåligt i betyg. 32 av 571 recensioner" "

7,8/10

Renlighet

8,0/10

Personal och service

7,0/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Vänlig och hjälpsam personal
Tyvärr pågick renoveringsarbete i stora delar av hotellet och det gav ju ett rörigt och inte så renligt intryck men när det är klart blir det nog trevligt. Men det som redan var klart var trevligt! Mycket vänlig och hjälpsam personal!
Bodde här 2 nätter i augusti 2019

6/10 Okej

Åsa

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Central hotell som är under renovering
Centralt hotell och vacker byggnad... men det luktade mögel, SPA fanns det inget (under renovering) gamla heltäckningsmattor överallt... t.om på väggarna i den gamla hissen. Badrum som behöver både storstädas och renoveras. Hårda sängar. Hade hellre bott på B&B för halva priset.
Bodde här 1 natt i augusti 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel and friendly staff
Nice hotel and fantastic area. We decided not to use the hotel restaurants, mostly because former reviews, but we sat by the bar a lot and the staff was nice and friendly! The room was one of the newly renovated once, also good! To bad the spa was not open, just compensating with free access to Atholl was a bit boring, free breakfast is something like that would have been better, just to prove other reviews wrong ;)
Bodde här 2 nätter i juli 2019

8/10 Bra

Anna-Karin

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Nice and central hotel
Nice hotel with friendly staff and a lovely view över Pitlochry.
Bodde här 5 nätter i juni 2019

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Hotellet är lite slitet men har sin charm. Vänlig och hjälpsam personal. Bra läge.
Bodde här 1 natt i november 2018

8/10 Bra

Anette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2018
Svar från Mhairi Duncan 14 aug. 2018
Thank you very much for taking the time to leave us a review. Best wishes, Mhairi

6/10 Okej

Susanne

Gillade: Renlighet och rummets bekvämlighet
Pitlochry
Pitlochry är en mysig ort med trevlig vandring i närheten och flera destilleri. Boendet helt ok med bra frukost.
Bodde här 1 natt i augusti 2018
Svar från Mhairi Duncan 7 aug. 2018
Hello Susanne, Thank you very much for taking the time to review us. I am pleased that you had an enjoyable stay with us and hope that we can welcome you back soon. Best wishes, Mhairi

10/10 Fantastiskt

Pål

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel with good location. The food in the pub was pretty bad however. Might perhaps be OK if you are very hungry and tired, otherwise eat someplace else. Anywhere is probably better.
Bodde här 1 natt i juni 2018
Svar från Mhairi Duncan 7 aug. 2018
Good afternoon, Thank you for taking the time to review our hotel. I must apologise that our food did not live up to expectations and I can only hope that the rest of your stay was of a better quality. Kind regards, Mhairi Duncan

8/10 Bra

Mary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great waking area with a path along the backwater from the dam.
Bodde här 1 natt i april 2024

4/10 Dåligt

Janice

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
We stayed here recently with our 10 month old baby. I booked it online prior to attending the hotel and it had said that cots were available on request so when we arrived to check in i told the receptionist we would require one. There must have been a break down in communications as we went for a walk and an hour and half later when we returned there was no cot in our room. I went back to the receptionist to ask where the cot was only to be told i had not requested it and she argued with me for a full minute in front of other customers in the reception area. Then she said they could provide me a cot but no mattress for it due to hygiene reasons. I was rather shocked at this as any other hotel we had stayed in on our trip had no problem providing a mattress with the cot. I asked her what she expected my baby to sleep on and i was met with a shrug of the shoulders....i said it was like providing a bed to an adult minus the mattress. She then said well most people who request a mattress do so at booking so i said ok if i had would i have got a mattress and she said no so her argument was completely irrelevant and quite frankly very unprofessional. The receptionist the following day was very pleasant and apologetic and knew how to speak to customers without being rude. However the overall decor of the hotel was very rundown and dated and our room was very cold. I would avoid this place at all costs.
Bodde här 1 natt i april 2024

6/10 Okej

William

Reste i grupp
Could do with better parking more disabled spaces.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jane

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff, nice room, good shower, superb breakfast. What’s not to love? 😃
Bodde här 1 natt i april 2024

8/10 Bra

Michael

Reste i grupp, Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Problem with the housekeeping, poor cleaning, reported when we checked out.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

paul, Dunstable

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great room and food
Bodde här 1 natt i april 2024

4/10 Dåligt

Melanie

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Stayed here twice now and to be honest wouldn’t stay again. The window in our room right next to the bed wouldn’t close so it was very draughty and some noise through the night. We could see it had been attempted to be fixed on numerous occasions but still wasn’t fixed. Unfortunately we came back to our room late at night so didn’t want to call reception and be moved so had to put towels in the gap. The breakfast was for me a coeliac/ vegetarian pretty poor.
Bodde här 1 natt i mars 2024

6/10 Okej

Donna

Hotel dated requires modernisation not what was pictured. Spa area looked lovely staff very pleasant, very expensive for food and drink to eat in we choose to eat out cheaper. Room really dated double bed very small for a 6ft 2 adult and not a lot of space to move around. Very central for walks etc and free parking was a bonus
Bodde här 1 natt i mars 2024

8/10 Bra

Walter

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good staff
Bodde här 1 natt i mars 2024

8/10 Bra

Jacqueline

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pool area lovely good breakfast rooms three star tho clean. Staff lovely nice stay
Bodde här 1 natt i mars 2024

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
After reading negative feedback on the hotel i was concerned that what we had booked would be below expectations however the opposite was true. From start to finish everything was exceptional and we enjoyed our stay very much indeed. Only one incident disturbed us was, on check out we had an evening meal plus two drinks from the bar to pay which i calculated as coming to around £95. When asked for £147 i queried why that amount. After checking again the receptionist agreed my figure. Just be very wary and make sure you know what you are due before paying what they ask!
Bodde här 2 nätter i februari 2024

8/10 Bra

Catherine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointed
We arrived at the Hotel and check in was quick. We got our supposed double room. The room was tiny, the bed looked like a large single, we wondered if in fact it was supposed to be a single room, there was only towels for one, two pillows, one cup etc.We were given more pillows and slept the first night in our very small room. We didn't sleep all night, the bed was so small and my husband's face was nearly touching the wall. I went to reception first thing. I explained the room, the lady was very nice and accommodating, she did say it was supposed to be a double room. We were given some keys and asked to view another room. This was a deluxe room! It was night and day.So our second night was a great sleep. The breakfast both mornings was lovely. Csnt fault the staff, the cleanliness, the food.All good. We used to stay in this hotel often some years ago and it was a beautiful place. Its really sad to see how rundown the place has got now. The decor is quite shabby, the carpets quite stained, the entrance used to be at the front of the hotel which has a lovely door, this has changed to the side door, so the presentation isn't so nice. Just not the beautiful hotel it used to be.So sad to see. So please whoever oens the place now, spend some money on new decor and some restoration. Not the atmosphere it had.Dinner dances were superb, the pkace was lively and welcoming. Not sure I would return when visiting Pitlochry again.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Richard

Bodde här 1 natt i november 2023

6/10 Okej

Douglas

Gillade: Renlighet och personal och service
Scotland,s Spa Hotel !!!!
The hotel and rooms were both clean, and staff friendly enough. Room and bathroom were both a good size, although the bed was very hard, a personal preferance I know. The breakfast on both mornings of our stay was,nt great and we found it a bit strange that the restuarant does,nt open at all on a Sunday and Monday nights, forcing us to eat out. This was never mentioned on booking. The pool was very good but the jacuzzi looked dirty. There was a small gym and steam room but I,ve never been in a Spa hotel that did,nt have a sauna.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Nicole

Bodde här 1 natt i november 2023

8/10 Bra

Mrs. Irene

Bodde här 2 nätter i november 2023

8/10 Bra

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel for a relaxing time in the Highlands, which is easily accessible from Edinburgh or Glasgow. Friendly staff, great breakfast included and located within Pitlochry. Used the gym, pool and spa too. Only criticism, is the gym/fitness room could do with a few weights. Would happily stay here again.
Bodde här 3 nätter i oktober 2023

6/10 Okej

Graham

Gillade: Renlighet
Hotel in transition
This was our 6th stay at the Scotlands hotel and probably the least enjoyed. The hotel has been going through renovations the past few years and still appears to be going through the process. Check-in was great and quick with staff very welcoming and friendly. We had booked a king room and found this very spacious with comfortable couch and chairs. The bathroom was great and appears to have been renovated to a great standard although we found that water was able to escape from under the seal on the folding shower screen onto the floor whilst using the shower. The renovation doesn’t appear to have made it into the living space, with some of the walls looking marked and the two main windows which give a great view to Pitlochry Main Street and the hills behind, being very rattly during the night, disturbing sleep. The bed itself was also toward a more hard feel which did not make for a great nights rest. I’ve always had great sleep at the Scotlands and I was surprised by the poor sleep I had on this occasion. The inclusion of an espresso machine along with the kettle was a nice touch. Ample storage for clothing was also a positive. We made use of the leisure facilities as usual but was disappointed with the temperature of the pool. Shame the steam room has also been removed. Breakfast on our first morning wasn’t enjoyed. Food was great but service wasn’t good. Left waiting and had to find staff to order. Second morning there was no cups for tea/coffee. Service improved though.
Bodde här 2 nätter i oktober 2023

8/10 Bra

Jonathan

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is a great find. It is in the process of being redeveloped and they are steadily improving area by area. We have been going for years and it is great to see the positive changes. The pool is a winner although can be a little on the fresh side. The sauna has been closed but the steam room still works as it should. Exceptionally close to Pitlochry main street and has a good carpark. Looking forward to going back next year.
Bodde här 1 natt i oktober 2023

6/10 Okej

Elizabeth

Gillade: Renlighet, personal och service och rummets bekvämlighet
Enchanted Forest Trip.
2nd stay this year but disappointed with the room. Damp smell & not same standard as the room e stayed in previously. Pool is lovely & staff are friendly. Staff at breakfast did not have uniforms & one was just dressed in joggers. Nice reception & bar but no atmosphere. Bonus is free parking.
Bodde här 2 nätter i oktober 2023

6/10 Okej

Jacqueline

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Poor Value
Old and aged. Been before a year ago an Room was better then. Room 120 dissapointed, no blind on window and could clearly be seen from outside. Went to move chair and arm came loose. Dust / cobwebs on lightshades on the hallway. Not worth the 259.00 for night Charge
Bodde här 1 natt i oktober 2023

8/10 Bra

Lynn

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

4/10 Dåligt

John

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023

8/10 Bra

Sandra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Hotel
We enjoyed our couple of days stay staff were nice spa & pool good, breakfast lovely, we would have liked to stay longer but it was too expensive for us . Will keep an eye out for deals in the future.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

N

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Fab hotel fab staff
Bodde här 2 nätter i oktober 2023

8/10 Bra

Jacqueline

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Meal
Only thing that disappointment was the restaurant only had a short menu no steak or special menu . We had the fish as there was nothing else we liked on menu it was good but not what we wanted.They had only a young chef main chef on holiday
Bodde här 3 nätter i oktober 2023

8/10 Bra

Lauren

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 4 nätter i september 2023

8/10 Bra

Pauline

Gillade: Renlighet och personal och service
Bodde här 2 nätter i september 2023

8/10 Bra

Danny

Bodde här 1 natt i september 2023

8/10 Bra

Moira

Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Corridors & paintwork very tired looking. No housekeeping service on 2nd day of stay. Breakfast staff very nice but too busy to notice lack of cups, glasses & juice.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Rebecca

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved this hotel, the look of it had a real charm about it. Loved that it had a spa and pool. Also liked the distance to shopping and dining.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Travis

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A very nice hotel in and around a very nice town. Indoor pool and Jacuzzi. Spa treatment if you like.
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Relaxed visit
Went for a rest after a 25 silver wedding anniversary in Stirling after a long journey from South of England and visiting friends. It was great to just relaxed after all the activity over the past few days. Short walk around town and to the salmon leap.
Bodde här 1 natt i september 2023

8/10 Bra

Elizabeth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly well run hotel. Breakfast was very good, but couldn't get evening meal over weekend as chef was off.🤔
Bodde här 3 nätter i september 2023

8/10 Bra

Melanie

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel , great staff. Very clean breakfasts were good but not amazing for coeliac and vegan although definitely some options just very basic. Jacuzzi and steam room were nice but the pool was positively artic in temperature
Bodde här 2 nätter i september 2023

6/10 Okej

catherine

Reste med familjen
Room smelled musty and small for triple room. Internal toilet smelly. Not set up for triple persons. Had to ask for toilet roll and coffee pods. Dinner in hotel Friday nice but not open Saturday night due to chef taking night off. No replacement chef. Breakfast ok but plate too small to hold full breakfast. Reception. Staff bit dour even at check out Out no goodbye have a nice journey home.. Wouldn’t boom again.
Bodde här 2 nätter i september 2023

8/10 Bra

ronald

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice friendly staff
Bodde här 3 nätter i september 2023

6/10 Okej

Carol

Bodde här 1 natt i september 2023

8/10 Bra

anne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
average
Bodde här 4 nätter i september 2023

2/10 Väldigt dåligt

Jason

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Sarah

Bodde här 1 natt i september 2023