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Recensioner av DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

4 out of 5
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
One Bigelow Square, Pittsburgh, PA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 457 av 1005 recensioner" "
8 - Bra i betyg. 266 av 1005 recensioner" "
6 - Okej i betyg. 151 av 1005 recensioner" "
4 - Dåligt i betyg. 76 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 55 av 1005 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Patrik

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fair hotel for the price. Located close to PPG Arena which was perfect for us.
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Lars-Ingvar

Bodde här 2 nätter i januari 2022

10/10 Fantastiskt

Jeffrey, Ann Arbor

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We liked it!
Bodde här 3 nätter i april 2024

8/10 Bra

Danet

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location is accessible to major roads. The staff were friendly and helpful. The room was clean and specious but the bed was very uncomfortable.
Bodde här 1 natt i april 2024

8/10 Bra

larry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

Peter

Gillade: Renlighet
Surprised and angry to get charged twice for overnight parking. Surely not 36$ a day as opposed to 36$ overnight. 72$ to park overnight is gouging.
Bodde här 1 natt i april 2024

6/10 Okej

Andrew

Reste med familjen
We didn’t have a fridge nor microwave in our suite. Hotel didn’t communicate clearly that the breakfast buffet was only in the weekends.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Deborah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Donte

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location.
Bodde här 1 natt i april 2024

8/10 Bra

barbara a

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

8/10 Bra

Elodie

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Close to pretty much everything
Bodde här 4 nätter i april 2024

2/10 Väldigt dåligt

Angie

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parking is very expensive and inconvenient. Very cramped quarters. No microwave and dinky coffee pot didn’t work. Pulled out the couch bed and found dirty towels underneath. It took the front desk 10 minutes after keeping me on hold to send up linens. Stains in carpets throughout the hotel. Very stuffy with not so nice smell and terrible views.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Rob

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location for events at PPG arena.
Bodde här 1 natt i februari 2024

6/10 Okej

Caitlin

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
If it wasn't close to PPG I'd probably stay else where. But it's walkable to many places downtown
Bodde här 4 nätter i april 2024

6/10 Okej

Samantha

Reste i grupp
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The property is in a wonderful location especially if you are going to an event or game at PPG paints. I wish we had known the parking was valet only so we could've parked somewhere cheaper nearby. The lobby was beautiful and clean, and the front desk staff were generally super nice. The rooms are pretty worn down and definitely could use some updates and cleaning. My main complaint was the elevator situation. They have 4 elevators and only 1 was operational for the duration of our stay. With so many sports teams staying here there was a constant wait for the elevator. We didn't go to the restaurant but it seemed very nice. We enjoyed the pool but it was quite old and the ceiling kept dripping on our heads. It wasn't horrible but there's better options in the area for sure.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

MELISSA

Bodde här 1 natt i april 2024

6/10 Okej

Barbara, Clyde

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the look, the atmosphere was nice. but there were issues with the elevators the whole time we were there. the couch in our original room was a known issue, and still we were placed in that room, and then had to be switched, to a room with a huge stain on the wall outside the room. views from the 4th floor were terrible, but we weren't there for that and going up anymore floors would have been even more of an issue with the elevators I'm sure
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Thomas

Bodde här 1 natt i april 2024

6/10 Okej

Rebecca

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
This was a perfectly fine place to stay, but a bit expensive for what it is. The property is a bit run down, but the rooms are clean. There isn’t much to do within walking distance of the building, so plan on driving if you want to get anywhere interesting. The valet service is nice, but plan on shelling out almost $40 a night if you want to park on-site.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Libby

Bodde här 1 natt i april 2024

6/10 Okej

Caryn

Reste med familjen
Gillade inte: Boendets skick och faciliteter
King suite is very dated. We needed linens and were never brought, had to wait at front desk for nearly an hour for them.
Bodde här 1 natt i april 2024

8/10 Bra

Torry

Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Molly

Bodde här 2 nätter i mars 2024

8/10 Bra

JOHN

Reste med sin partner
Gillade: Renlighet och bekvämligheter
The room is average. I have stayed in nicer accommodations for less. The bathroom is on the smaller side. However it does come with a walk in closet for extended stays. Its only an 8 minute walk to the PPG Arena.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Nicole

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great management and great location!
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Kayla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Ryan

Gillade: Renlighet
Bodde här 6 nätter i mars 2024

4/10 Dåligt

Ralph

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
As previously rated, the washroom door was broken, wouldn't close properly and noisy. Only 2 bottles of water for 3 guests booked. The pool was not opened as stated time. The parking for guest had no discount. The window blinds cannot be closed nor the curtains.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Deborah, Catawissa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Excellent hotel.
Bodde här 1 natt i mars 2024

6/10 Okej

Dan

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We came to watch a hockey game, so the location of the property was very convenient. When we visit Pittsburgh, we also like to visit the northside and the hotel is literally across the street from the steel Plaza station light rail to get to the north side, and it’s only three stops away.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Cynthia

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved how convenient it was to walking downtown & the T. Easy to walk to PPG Arena too!
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Mike

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was great
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

John

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Paulette

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super Clean, Simple Check in
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

JUDY

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was excellent and very helpful
Bodde här 1 natt i mars 2024

6/10 Okej

Gwen

Gillade: Personal och service och boendets skick och faciliteter
I booked through Expedia. The hotel had no record of my reservations. Curtis at the front desk was amazing in rectifying the situation He saved our experience and was very helpful to us
Bodde här 1 natt i mars 2024

6/10 Okej

carla

Rooms were too hot unable to cool them down.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Jill

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean hotel and friendly staff
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Edward

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was very appreciative of the attention, helpfulness and overall friendliness of the the folks at the front desk. The room was large, clean, comfortable and I could even customize the temperature. The waiters/waitress in the cafe were also friendly and helpful. Its a nice hotel in good spot and I expect to return again sometime soon.
Bodde här 2 nätter i mars 2024

6/10 Okej

Christina

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Emily

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean room and friendly staff
Bodde här 1 natt i februari 2024

6/10 Okej

Deseray

Reste med familjen
Gillade: Renlighet och personal och service
Experienced a luke warm shower. Kind front desk personnel, and as always cant go wrong woth a doubletree cookie
Bodde här 1 natt i februari 2024

6/10 Okej

Gary, Glen Cove

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Sink slow to drain and in poor condition. Tub was also in bad condition. Shower dripped all the time.
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Dylan

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I would not recommend staying at this property! We checked in to a 1 bedroom suit with a pull out couch, after getting to the room we were going to set up the pull out for the kids and it was covered in stains and disgusting. We called the front desk and they put us in a new room and gave us breakfast vouchers which was nice. Once we got into our second room it was time to take the kids for dinner so when we got back we went to make the bed up for them and there was no bedding so we called down to the desk and received it 1.5 hours later covered in make-up from the last guests. The next morning we went to breakfast which the food was great but went up to the buffet and the plate on the top of the pile had dried food stuck to it, sat down to eat and the cloth napkin had crusted stains on it. Needless to say we checked out of that hotel and went to another hotel across the street.
Bodde här 2 nätter i februari 2024

2/10 Väldigt dåligt

kyree

Bodde här 1 natt i februari 2024

4/10 Dåligt

Adnan

Reste i grupp, Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
This is a two star hotel tops. Walls are so thin, rooms are outdated and look run down; might as well call it a red roof. Walls are so thin, you can hear everyone in the rooms next to you; I might as well been sitting with them in the room to join the conversation
Bodde här 1 natt i februari 2024

6/10 Okej

Jill

Reste med familjen
Just to park the car took 45 minutes because the valet was only one person and the line to get in was around the block. At check in the man behind the counter was expressing how annoyed he was at everything to his co worker because he had worked late the night before, he was sarcastic and rude at check in to me when I did not do anything to him. During the night stay the elevators were not working and only 1 was available and the wait to get on it (we were in the 18th floor) was over 20 minutes. There was a pull out couch in the suite and there was no sheets or blanket and when we called we were told to come down and get them which took another 40 minutes to get the elevator both ways. In the am the fire alarm was going off and the man trying to fix it in our floor was yelling profanities to people on the phone and to other staff so much that another worker apologized to everyone. Seems that most staff hates their job and does not want to be there and doesn’t care who knows it. I’ve staying at a lot of double tree hotels and this was by far the worst.
Bodde här 1 natt i februari 2024