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Recensioner av Pittsburgh Plaza Hotel

2.5 out of 5
Pittsburgh Plaza Hotel
401 Holiday Dr, Pittsburgh, PA

Recensioner

5,0
10 - Fantastiskt i betyg. 105 av 1000 recensioner" "
8 - Bra i betyg. 134 av 1000 recensioner" "
6 - Okej i betyg. 224 av 1000 recensioner" "
4 - Dåligt i betyg. 223 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 314 av 1000 recensioner" "

5,4/10

Renlighet

5,8/10

Personal och service

4,2/10

Bekvämligheter

4,8/10

Boendets skick och faciliteter

5,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Reid

Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Becca

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Kenneth

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They take your money and you can't even stay there
Bodde här 4 nätter i oktober 2023

2/10 Väldigt dåligt

Frank

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was abandoned and I flew to Pittsburgh with my son for a Steelers game to find that we had no where to stay , I blame Expedia since they are who I went through for this tragedy, they have also done nothing to help or rectify us being stranded in a city that I did not know for two days !!
Bodde här 2 nätter i oktober 2023

2/10 Väldigt dåligt

Marc

Bodde här 1 natt i oktober 2023

6/10 Okej

sherry

Gillade: Personal och service
Bodde här 2 nätter i oktober 2023

2/10 Väldigt dåligt

Nathalie

Reste i grupp
Gillade inte: Bekvämligheter
The hotel was closed... we had to pay 4 times the price we were suppose to pay in order to find a room in a hotel... they were all full... Instead of approx. US$300, I had to pay approx. US$1200. And I was not the only one with this problem... at least 15 cars arrived in the parking while I was there. REALLY NOT HAPPY ! You should reimburse the difference we paid vs the amount we were suppose to pay.
Bodde här 2 nätter i oktober 2023

2/10 Väldigt dåligt

Amber

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023

6/10 Okej

Dora

Affärsresenär
Gillade inte: Renlighet
Microwave was dirty and had dirty glass bowls placed inside. After brining it to the front desk staffs attention twice; at the time of checkout they stated (day shift) they cleaned it themselves and took videos. It wasn't worth the argument but I will say that if I'm in the area I most likely will not be staying at this property again.
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Judy

Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Clay

Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Muhammad

Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Sahaii

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
No comment

10/10 Fantastiskt

AMY

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy check in! Cookies are always a nice touch!
Bodde här 1 natt i april 2023

2/10 Väldigt dåligt

Michael

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2022

2/10 Väldigt dåligt

Keishawn

Bodde här 1 natt i december 2022

2/10 Väldigt dåligt

Daniel

2/10 Väldigt dåligt

lucia

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
THIEVES, they will ask for a security deposit cash and tell you they will return it when you check out. They refuse to give you the hotel key until you give them cash even if you pre-paid. I had been driving all day and was tired so I went ahead and gave them cash. The next day came and I went to the front desk to check out and get my money back, however, they are never present at the front desk so you better not have a schedule you need to stick to because you may need to wait all day for them to return. I had a tight schedule I needed to follow so just left the key in the check out basket and assumed that I could call later to have it situated, but they never answer the phone. I called for 3 days straight and their number just takes you back to the main menu continuously, so I'm out 50$. The staff are impossible to get a hold of and extremely unprofessional.

2/10 Väldigt dåligt

Kourtney

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This hotel is closed for business!!!!
This hotel is closed down!!!!!!! You wasted my time , energy, and ruined my plan for a place to stay while working. Everywhere else was either full or way too expensive at last minute and I had to sleep in my car!
Bodde här 2 nätter i december 2022

2/10 Väldigt dåligt

Sue

Reste med familjen
The property was closed for business when we arrived, then we had to go through Expedia to try to get a refund. Not the best start to the new year.

2/10 Väldigt dåligt

Woodrow

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Abandon property
The only thong worse than the hotel itself is Hotels.com
Bodde här 1 natt i december 2022

2/10 Väldigt dåligt

John

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2022

10/10 Fantastiskt

Xochilth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2022

4/10 Dåligt

Mario

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Condition of the hotel is poor - looks and feel like they stop investing and doing any maintenance a long time ago. Toilet kept flushing all night and my 2nd day there was no hot water so I was not able to take a shower. In the lobby and room a lot of things are broken and doesn't feel clean. Staff are not very friendly or motivated but I cannot blame them. Only plus point is the location and easy drive to down-town Pittsburgh. I will not recommend this hotel to anyone.

4/10 Dåligt

Gregory

Reste med familjen
Gillade inte: Renlighet och personal och service
DISSAPPOINTED
There was only one person working and they were working very slowly. Once we got through the line and checked in the room they sent us to hadn’t been cleaned. Beds were unmade and toilet hadn’t been flushed trash emptied etc. we got into another room and there was no soap in the bathroom.
Bodde här 1 natt i december 2022

2/10 Väldigt dåligt

Christina

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The photos on web are false advertising it’s not like the real one . It was so cold in the lobby that there wear space heaters all over and still had to have a big coat on. The blankets where stiff and rough and thinner then a sheet at best . No exhaust fan in bathroom and no microwave no fridge and coffee pot but no cups . Waste of money very disappointing

2/10 Väldigt dåligt

Daniel

Bodde här 1 natt i december 2022

2/10 Väldigt dåligt

Clarissa

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Night manager was always on the phone. She never bothered to hang up to service you and would make you wait almost 45 minutes to come out of the back because her personal phone call was more important.
Svar från NADINE 19 dec. 2022
I AM SORRY UR STAY WAS NOT PLEASANT BUT THE NIGHT MANAGER WAS NOT PRESENT WHEN THE GUEST STAYED AT THE HOTEL.

10/10 Fantastiskt

Trista

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Excellent place to park a large truck, that's it.
The parking was the best part. Easily fit the work truck in the lot. Other than that, the hotel looked like a horror movie set. Every day I came back from working downtown to my key card not working. Front desk said it was losing its memory because of being in my wallet, but I intentionally left it out of my wallet one day and in the truck... Still didn't work. This place could pass for being a horror movie set.
Bodde här 4 nätter i oktober 2022

4/10 Dåligt

Tom

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Cheap and not cheerful
I stayed in this hotel 4 years ago and there has been a drastic change. The hotel is very run down. Heat did not work in the room, broken mirror in the bathroom and toilet paper holder ripped from the wall. Rounding out the disappointment was the poor reception and lack of customer service.
Bodde här 1 natt i december 2022

2/10 Väldigt dåligt

Mark

Affärsresenär
Gillade inte: Personal och service och bekvämligheter
The staff gave me a fine for not checking out, even though i called and extended before checkout. They said they required me to do it at front desk, and never told me tht on the phone. They should use that fine money to put back into tht outdated place.
Bodde här 4 nätter i december 2022

8/10 Bra

Gregorio

Bodde här 4 nätter i december 2022

6/10 Okej

Jacob

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
My second time staying here, and probably my last. It's a mixed bag. The location is convenient to Downtown Pittsburgh and the Southside. Short Lyft or Uber ride to most attractions. Easy parking. The parking is ample. There is at least one decent restaurant (Vincent's) within walking distance. The hotel is fairly clean and the beds are adequate. Those are the positives. As far as negatives go, good luck getting ahold of anybody here. Phone calls go unanswered. There is almost never anybody at the front desk either. First time I stayed, I had no hot water...zero. Second time, a little better but not great. On the second night of my latest stay, thermostat and heat stopped working. It was late, so I dealt with the cold room and told the front desk (when somebody finally showed up) the next morning. They said they would send somebody. Nope. I came back that night to a freezing cold room with no heat. Again, because of my schedule, I just wrapped myself in a ton of blankets and toughed it out. This hotel is generally afforfable, but not affordable enough to warrant the hassle and headaches that come with it.
Bodde här 3 nätter i december 2022

4/10 Dåligt

gabrielle

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Hot water did not work, and there were bugs crawling all over in the bathroom.
Bodde här 2 nätter i december 2022

6/10 Okej

April

Bodde här 1 natt i december 2022

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 1 natt i december 2022

2/10 Väldigt dåligt

crysthia

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No one answered the phone for 5 hours of calling hotel to check our reservation! We had ONE towel for 4 people, they said they had no more!! Its dirty and a bug crawled across the room floor!!!!! I understand being under staffed but they don't even try here!!!!
Bodde här 1 natt i december 2022

6/10 Okej

Cynthia E., Rosedale

Gillade inte: Bekvämligheter och boendets skick och faciliteter
We only stayed one night for the Steelers game. The room was nice until then we looked down and saw multiple cigarette burns in the rug and no hot water. We booked the room at the last minute. I don't think I book here again, unless they can confirm they will have hot water for showers. The price was great, but you get what you pay for.
Bodde här 1 natt i december 2022

2/10 Väldigt dåligt

Jennifer

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When we arrived it reflected nothing in appearance of the photos online. The check in line was very long but contained 2 other people complaining of very dirty rooms and a flooded room. I continued check in and received keys to room 400. Upon arriving to the room and using my key to open the door. I opened the door to someone else’s room. A grown man in the room drinking beer in his underwear. Needless to say I requested a full refund as that is unacceptable and I did not have a good feeling about staying at this hotel.
Bodde här 1 natt i december 2022

2/10 Väldigt dåligt

Gabrielle

Reste i grupp, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Somehow was locked out of our room for over half an hour with all our belongings inside.
Bodde här 1 natt i december 2022

6/10 Okej

Tianna

Bodde här 1 natt i december 2022

2/10 Väldigt dåligt

Rachael

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Never go here
The front desk staff was rude, my sheets were dirty and when i asked for new, i was met with an excuse. I insisted i get new sheets and was told they’d bring them to our room. Never did so i slept in my clothes on top of the blanket. There was no air or heat so the room was freezing. There was no wifi or cable as stated in the ad. The toilet seat was broken. They also advertised and emphasized a bathtub but the tub was dirty and broken so i could only shower. Worst experience I’ve had at a hotel.
Bodde här 1 natt i december 2022

10/10 Fantastiskt

Nick

Bodde här 1 natt i december 2022

6/10 Okej

Sara

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022

2/10 Väldigt dåligt

Tanya

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was not clean, customer service.. calling names and took my deposit. Of $50 please return it and refund my account. THANK YOU. Did not spend a second in the room. I believe there was other guests in it. They should be warned. Please advise you have received this email and message and contact their cleaning staff and management. Defiantly security Breach. And NOT good for business.
Bodde här 1 natt i december 2022

6/10 Okej

Naga Mohana Venkata Raviteja

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
It was calm and peace around the hotel. The chair given in the room was not in good shape.
Bodde här 1 natt i december 2022

6/10 Okej

Michael

Gillade: Renlighet och personal och service
It was ok
Bodde här 1 natt i december 2022

10/10 Fantastiskt

Michele Quinn

Bodde här 1 natt i december 2022

10/10 Fantastiskt

justin

Bodde här 1 natt i december 2022