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Recensioner av Robert's Grove Península Resort

3.5 out of 5
Robert's Grove Península Resort
Placencia Road, Placencia

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 132 av 243 recensioner" "
8 - Bra i betyg. 88 av 243 recensioner" "
6 - Okej i betyg. 15 av 243 recensioner" "
4 - Dåligt i betyg. 3 av 243 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 243 recensioner" "

9,2/10

Renlighet

9,4/10

Personal och service

7,8/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Lasse, Huddinge, Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra för barnfamiljer, men passar alla
Trevligt hotell. Perfekt med pool precis utanför vår altan. Barnen spenderade mycket tid där. 3 st helt OK restauranger, men missa inte Omars inne i Placencia.

8/10 Bra

Alina

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Authentic hotel to stay at. Beautiful. Note, there is a lot of seaweed so you can’t go in the water. Well you can a little on the left hand side. There are a lot of waves. I saw a couple go to the pier and jumped in for their daily swim. Also, the price for diner or anything you purchase at hotel from spa to food or anything else, it’s US Dollars. The other nearby hotels had Belize prices. I ordered ice cream from Roberts Grove and it was $8 US dollars. Hotel nearby charged. Belize dollars which came out to be $4 in US Dollars. I did not come to Belize to be charged US prices.
Bodde här 5 nätter i februari 2023

10/10 Fantastiskt

lenir

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff! Special Ms Ivett, Nikki, Elder..
Bodde här 11 nätter i januari 2023

10/10 Fantastiskt

Randy W

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2023

10/10 Fantastiskt

Gena Marie

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great ocean location, water was warm and service was great!
Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Tim

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
impeccably well maintained and staffed. Clean and comfortable
Bodde här 1 natt i juni 2022

2/10 Väldigt dåligt

Rosa Elena

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2022

8/10 Bra

garth

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice comfortable stay
Nice place. Clean and neat. Rooms and bath are big. Nice patio or deck. Beds comfy and good pillows. Staff is awesome. Food and drinks very good and reasonable priced. Just a little older place. Ac was ok. Great place to stay for a nite or two.
Bodde här 1 natt i maj 2022

8/10 Bra

Rolando Mario

Bodde här 1 natt i april 2022

2/10 Väldigt dåligt

Cristina

Reste med familjen, Reste med husdjur
Gillade inte: Bekvämligheter
The property in a whole was okay but it was a little ways away from everything and I didn’t like the fact that when I did make my appt on Expedia they didn’t really explain on the website it was us or bz so I feel that should be something explain more. When I did talk to resort I feel like they should be more helpful by not lying to us about giving us a percentage off and not do anything about it when you get to the resort. When on the phone with the supervisor Kimberly I think that’s her name but I can’t remember. I just figured I was spending a lot of money including another room she could have at least been nice enough to give me some more percentage off like she said she would. She told Me on the phone that she would have on my room That I had purchase and when I went to the room She literally had different explanation to me. When it comes to customer service there should always be great customer service with a great attitude not with things like mam I am helping you and you are not understanding what I am trying to say, you never talk to a customer like that. The other resort staff was very nice especially the young lady that checked me in. She was very sweet and tried helping me in anyway she could. The staff from the bar that night was very respectful.
Bodde här 1 natt i februari 2022

10/10 Fantastiskt

Nancy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff went out of their way to take care of us! They were friendly and personable.
Bodde här 2 nätter i januari 2022
Svar från RG Resort 6 feb. 2022
Thank you! :) We hope to serve you again in the future.

8/10 Bra

Matteo

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good property
Bodde här 2 nätter i januari 2022
Svar från RG Resort 6 feb. 2022
Thank you for staying with us!

10/10 Fantastiskt

Angela

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved how fresh flowers decorated the room!
Bodde här 1 natt i januari 2022
Svar från RG Resort 6 feb. 2022
Thank you for staying with us!

10/10 Fantastiskt

Adam

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful retreat for relaxation and unwinding.
Excellent location, great sea-view rooms. Good COVID precautions. A comfortable and well-maintained and managed place. Not particularly modern or fancy - but a really wonderful to unwind and relax. Our second vist and will return again. Highly recommend.
Bodde här 7 nätter i december 2021
Svar från RG Resort 7 jan. 2022
Thank you, Adam. Glad to hear you enjoyed your stay once more with us! We surely look forward to welcoming you on your next visit! All the best for 2022!

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff very nice. Not a lot of people. I am afraid still getting back to normal after Covid. Very clean. Very quiet. Unfortunate that seaweed was bad
Bodde här 3 nätter i juni 2021

8/10 Bra

Verifierad resenär

Bodde här 1 natt i maj 2021

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i november 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i februari 2020

6/10 Okej

Brad, Rosenberg, TX

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Room was what was expected. Onsite beachside restaurant food was overpriced for what you got and was ok at best, servers super nice but service was slow
Bodde här 3 nätter i februari 2020

10/10 Fantastiskt

Verne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent property- fantastic staff! - great free breakfast.
Bodde här 7 nätter i februari 2020

8/10 Bra

Robin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
i'll stay here again when I come to Placencia
Older resort but very well maintained. Ocean view, very comfortable room. Great service. Nice restaurant and bar and plenty of ice! Easy walking distance to other restaurants and a Good market. Very nice location and an extra plus if you’re chartering from Sunsail, Moorings or Dream Yacht Charters they are just across the road.
Bodde här 3 nätter i februari 2020

8/10 Bra

LynneBullock, Davenport, IA

Gillade: Renlighet och personal och service
First off the “welcome drink” was hilarious-pineapple & orange juice & grenadine. We questioned the bartender every way possible & there still wasn’t any alcohol offered. So we had a shot of Patron in each one-$25 US. Lesson learned this is not the place to drink-we realize not everyone drinks but seriously-it was a common joke among other guests. I always try to be positive so I commend the staff and service-it was the best & everyone was always ready to help you. The food in the restaurant was also very good. The rooms and grounds were very clean. One thing you have to understand is this isn’t the Hilton so don’t expect those amenities-Robert’s Grove is characteristic of their land. We were disappointed the “3 bars” stated in their description were not operating & we were so looking forward to the bar out on the pier which wasn’t operating either. The 3 pools are all separated by the buildings. We were looking for a quaint & small resort and it did meet those needs. Despite that fact, it still needs some “vibes”-a little music playing or something to add some ambience. There was no problem of getting chairs in the beach or pool. Buy a “bottle” at the airport when you get in-Robert’s will give you a bucket of ice. We understand there are some financial issues for this resort & we hope they can pull out of it and step up the atmosphere a little.
Bodde här 8 nätter i januari 2020

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet och bekvämligheter
It was quiet while we were there and we had the infinity pool to ourselves which was awesome! The rooms and grounds were neat and clean but could use some sprucing up. The staff was nice but did not know all the hotels policies. We chose to supply our own beverages as the bar was expensive and poured a short cocktail.
Bodde här 2 nätter i januari 2020

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
Location on the beach away from the town. Nice rooms. Service was very poor and the food in the restaurant both at dinner and at breakfast was scant and bad.
Bodde här 1 natt i januari 2020

2/10 Väldigt dåligt

Joyce, St paul

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Shabby and not shek. No hot water in room, no bar to speak of, 1970’s furniture and fixtures. Pool was freezing, no poolside service. Saw 2 raccoons in daytime climb up restaurant to top rooms. Pretty empty and know i see why. Expedia needs to lower its rating!!
Bodde här 7 nätter i januari 2020

10/10 Fantastiskt

Elizabeth

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful location. The rooms were spacious and lovely. Staff was friendly and accommodating!!
Bodde här 1 natt i december 2019

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
False Transportation Advertising & Poor Value
I don’t think I’ve ever left a bad hotel review until now, but I feel I should notify future guests about the issues we encountered on our 7yr anniversary so they can stay elsewhere. To start, they advertise a free airport pickup on Hotels.com, which is a scam. What they offer is free airSTRIP pickup for private small planes. When we booked, we immediately emailed the property with our flight number, but we never heard back despite emailing a few times. We called, and they said they had our flight info, which was United Airlines, so obviously not one of the small planes like Tropic Air that land in Placencia. They said they would be there, but when we called after landing — not only did they ONLY THEN tell us we needed to either take a 3.5hr $300USD+ taxi or a plane, they didn’t help us coordinate it. Beyond the transportation to the hotel, they boast they have daily shuttles to the main town Placencia (then you pay $10USD to taxi back), yet on New Year’s Eve, they didn’t have one available and failed to tell us until 30mins had passed. Beyond that, here is a list of other hotel issues not expected for a hotel that costs $300/night in Central America: - Breakfast low, they said we were only allowed to have two eggs and that you have to get their early for there to be food — warning: They don’t restock! - No towels, you better ask for beach towels early, if you don’t, they run out. A lord of the flies beach resort with no towels Go to It’zana!!!
Bodde här 3 nätter i december 2019

6/10 Okej

Mariana

Cobro x desayuno ya pagado
Se está cobrando el desayuno pagado en reserva... Favor regularizar situacion
Bodde här 1 natt i december 2019

10/10 Fantastiskt

Karrie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful stay!
Our family of four LOVED our stay at Roberts Grove. We had a beautiful room, with a separate room with bunk beds for the kids. Huge room, private deck with hammock, chairs and table. Overlooking the gorgeous beach. The sand is powdery soft, swimming is great in the pools and ocean. The staff is great and will really take care of everything for you. All you need to do is show up! They’ll arrange tours, rides all you do is relax! We really enjoyed it. Breakfast was included each day, and the prices at habanero restaurant can’t be beat. Great food, big portions, excellent prices. Resort is beautiful, don’t let a few of the reviews that call it “run-down” scare you. Yes, it’s older, but it is well taken care of. Not a fancy place, feels more like home! I really can’t say enough good things about it. I would definitely recommend it, especially the family room if traveling with kids. I would go back in a heartbeat!
Bodde här 3 nätter i december 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Dated facilities but very nice staff. Very helpful. WiFi not the best but pools are very nice. Could use some updates and have the bars open by the pools.
Bodde här 3 nätter i november 2019

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location and price . Staff was excellent and the food was good. Everything we were looking for in a short trip. Shout out to Benidicto for taking care of our needs and to Raina for giving us World Class massages.
Bodde här 5 nätter i oktober 2019

10/10 Fantastiskt

Verifierad resenär

Bodde här 8 nätter i augusti 2019

8/10 Bra

cutebytes

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room we had was beautiful; very spacious, clean and the Panamanian style was lovely. I also liked having a screendoor on both the front and back. Bathroom was really large and the walk-in shower was huge, and had a laundry line within it, very helpful. The bathroom also had a bar fridge under the sink which was really helpful. Loads of TV stations. WiFi within the room was not great, but it was good within the restaurant/lobby area. My daughter and both enjoyed the pools, but the one nearest the lobby, and the one furthest the lobby, weren't as clean as they should be (were sort of murky). The one in the middle was much cleaner, but highly chlorinated as well - you could smell it as soon as you got into the pool. It turned all my silver rings grey. The restaurant had good food, but no kids menu, why on earth not? The servings were enormous and too big for one adult and one child, so we learned to order accordingly (one item split between us both). The breakfast buffet was small - not too much selection, but were were there in low season, maybe it is larger in high season? but tasty. The shuttle to town is appreciated, as it's a long way.
Bodde här 3 nätter i juli 2019

6/10 Okej

Edward

Gillade: Renlighet
Gillade inte: Personal och service
OK Resort Not up to rating 8.8
We had an medical emergency and had to cut out trip short (we were going on a sailing trip) but we could not get a flight out so we had to stay one extra night. I booked the extra night via Hotels.com and just picked the lowest price. We had a ocean view room and they said we had to move because I booked a garden view room or pay an extra amount. Under the circumstance it would have been nice not to pay more or move but we had to pay. The hotel was not full at all in fact the front desk said only about 1/4 full. I then had to print out some documents for the Dr to fill out who came to see us and they wanted .50 a page. The hotel is ok...3.5 star. Food was good... Not fantastic... Included breakfast also not great. Should have more fruit and more choices very limited.Hot tea included Ice tea extra. View is beautiful but the beach not very swimable due to sea weed...Nice pools but two of the three cloudy. Resort needs building updates... The grounds are kept up nicely
Bodde här 1 natt i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great resort with prime location! The personnel was very nice and helpful too. Clean facilities, well maintained pools and yummy food. Will definitely come back again :).
Bodde här 8 nätter i juli 2019

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone at Robert’s Grove diligently and honorably remembered our first names and addressed us as, “Miss .... or Mr. ...” It revealed honor, integrity, and respect. More specifically, the staff went out of their way to assist us and to ENSURE that they could address us respectfully during times requiring assistance. I fully recognize and understand this resort’s attention to politeness, details, manners, and respect!
Bodde här 5 nätter i juli 2019

10/10 Fantastiskt

Glenn, Fort Collins CO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Victor, Ben, Luis——- really nice people who work there. Good breakfast. Great room with porch
Bodde här 3 nätter i juni 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amenities should be updated, there are no more sail boats at the resort. Kayaks were great!
Bodde här 3 nätter i juni 2019

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Rustic, comfortable and friendly. If you're looking for somewhere with lot's of activities like volleyball, shuffleboard, swim up bars and such you will want to look elsewhere. But if you want a home base that's comfortable with a staff that goes out of their way to make your stay good along with two solid restaurants I would recommend Robert's Grove. There are several room choices, I recommend the rooms with vaulted ceilings. Makes a HUGE difference! Three pools, all different to themselves. The beach is on the smaller side but the location is close enough to everything that makes this a good choice. Lastly I highly recommend getting a golf cart for getting around. Well worth it. Use Captain Jacks. Have the best carts and service. And for excursions, just the Robert's arrange everything for you, just relax.
Bodde här 7 nätter i maj 2019

8/10 Bra

HbgTravelGirl

Gillade: Personal och service och bekvämligheter
Nice property on the beach. Sea grass was there when I was visiting in May 2019. The property is pretty and has a lot of vegetation for birds. I was in a one-bedroom room, which looked like the online photo but was not as bright or new looking. The bathroom could use an update (cabinetry, countertop). Shower was large and water pressure good! Limited number of restaurants within walking distance but there are a couple, plus the one onsite. Continental breakfast was included in my room price and it was good - fresh fruit, cereal, breakfast burritos, toast.
Bodde här 1 natt i maj 2019

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och personal och service
Very quiet location with wonderful hospitality. Rooms a spacious and very clean.
Bodde här 2 nätter i maj 2019
Svar från Roberts Grove Reservations 14 maj 2019
Many thanks for the review, we are happy that you enjoyed your stay at our resort. We hope to see you again in the near future.

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Bodde här 2 nätter i april 2019

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This trip was everything I had hoped it would be. The staff are very well trained in taking care of you and very friendly. The tours they offer are very nice and the food at the two restaurants was excellent. The trip to the village was disappointing and really not worth the taxi fee back. The spa was absolutely wonderful, especially after a hike in the rain forest. Our whole experience at Roberts Grove was very nice.
Bodde här 6 nätter i mars 2019

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very relaxing. Beautiful scenery. Friendly staff. Comfortable rooms and bed. Please note however that when you fly into Belize, you then have to book a flight to Placencia. We were not aware of this. It ended up costing us double the going rate. Book it ahead and it's $120 round trip per person. Very small plane, i believe 10 seat. Nice flight though.
Bodde här 3 nätter i mars 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We absolutely loved the rooms and how outdoorsy it felt. The grounds were very well done with all the trees and it made us feel like we were in the middle of the forest. We just wished the dining menu had a little more of a food selection. We had a great stay and would come visit again. Staff was very accommodating and always had a smile.
Bodde här 1 natt i mars 2019

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff at Robert's Grove is amazing. Especially Louis! He was previously a tour guide in Belize and is now the front desk manager at Robert's Grove. He is very knowledgeable and pleasant to talk to. Loved hearing some of his stories about his tour guide adventures. All you have to do is ask and you shall receive. Three pools to choose from, lots of excursions to go on and you can stop at any resort along the Plecencia peninsula for lunch or dinner. Stop at the Sea Spa and get a massage on the beach with the waves crashing and the birds chirping.
Bodde här 8 nätter i februari 2019
Svar från Rg 13 mars 2019
thank you, We are happy you enjoyed your stay at RG, hope to see you again in the future.

2/10 Väldigt dåligt

Paul

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Avoid this place for now.
This property is in foreclosure, DO NOT go there at this time, until a new owner can repair and remodel this place. Staff was amazing, in light of the circumstances they have to work under.
Bodde här 6 nätter i februari 2019
Svar från Rg 23 feb. 2019
We are operating and taking bookings as normal, the Staff do enjoy working at RG.

8/10 Bra

Verifierad resenär

Bodde här 7 nätter i februari 2019

6/10 Okej

Verifierad resenär

Bodde här 7 nätter i februari 2019

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was very friendly and very helpful. We would have liked to have music playing by the pool. It would have been nice to have an outside/poolside bar. There should be some kind of evening activity.
Bodde här 7 nätter i januari 2019
Svar från Rg 23 feb. 2019
Thank you for your review, we will certainly look into this.