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Recensioner av Best Western Plus Placerville Inn

2.5 out of 5
Best Western Plus Placerville Inn
6850 Green Leaf Dr, Placerville, CA

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 356 av 1004 recensioner" "
8 - Bra i betyg. 320 av 1004 recensioner" "
6 - Okej i betyg. 173 av 1004 recensioner" "
4 - Dåligt i betyg. 88 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 67 av 1004 recensioner" "

8,0/10

Renlighet

8,2/10

Personal och service

7,6/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family of four. Good experience. Clean room. Breakfast could be better but good value for money.
Bodde här 1 natt i juli 2017
Svar från Dean I 12 juli 2017
Thank you Family of Four, Thanks for your review. Glad to hear you enjoyed your stay. Looking forward to seeing you in the future.

8/10 Bra

Cathy

Reste i grupp
Gillade: Renlighet och personal och service
Good
Bodde här 1 natt i maj 2024

8/10 Bra

Cathy

Reste i grupp
Gillade: Renlighet och personal och service
Window did not lock
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Scott

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy in, easy out. Nice room and great service
Bodde här 1 natt i maj 2024

8/10 Bra

Oscar

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
:)
Bodde här 2 nätter i april 2024
Svar från BW Plus Placerville Team 2 maj 2024
Dear Oscar, Thank you very much for your review !!

10/10 Fantastiskt

JERRY B

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was very clean and convenient; the rooms were spacious. The staff was friendly and helpful.
Bodde här 4 nätter i april 2024
Svar från BW Plus Placerville Team 30 apr. 2024
Dear JERRY B, Thank you very much for your review !!

8/10 Bra

Michael, Ladera Ranch

Reste med familjen
Gillade: Personal och service
Solid 3 star hotel. Nothing fancy. Good rooms. Good beds. Clean, quiet.
Bodde här 2 nätter i april 2024
Svar från BW Plus Placerville Team 21 apr. 2024
Dear Michael, Thank you very much for your review !!

8/10 Bra

David

Affärsresenär, Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location to freeway, restaurants & multiple type of businesses.
Bodde här 2 nätter i februari 2024
Svar från BW Plus Placerville Team 10 apr. 2024
Dear David, Thank you very much for your review !!

8/10 Bra

Bob

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We have stayed here one other time in the past but this time we noticed a lot of changes for the better. The grounds seem better kept up. It seemed safer as far as a clientele staying there. The employ ees appeared and seemed more professional. All in all, it was a much better stay. Next time we'd like to try the Mexican restaurant that's close to the property.
Bodde här 5 nätter i mars 2024
Svar från BW Plus Placerville Team 8 apr. 2024
Dear Bob, Thank you very much for your review !!

10/10 Fantastiskt

Nicholas

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 1 natt i april 2024
Svar från BW Plus Placerville Team 8 apr. 2024
Dear Nicholas, Thank you very much for your review !!

8/10 Bra

Leslie

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Freeway noise
Bodde här 1 natt i mars 2024
Svar från BW Plus Placerville Team 12 mars 2024
Dear Leslie, Thank you very much for your review !!

8/10 Bra

Maria

Bodde här 1 natt i mars 2024
Svar från BW Plus Placerville Team 26 mars 2024
Dear Maria, Thank you very much for your review !!

10/10 Fantastiskt

Fausto

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Es de facil acceso y muy buen servicio
Bodde här 1 natt i mars 2024
Svar från BW Plus Placerville Team 5 mars 2024
Dear Fausto, Thank you very much for your review !!

10/10 Fantastiskt

Maria Teresa

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pet friendly hotel, clean and comfortable.
Bodde här 2 nätter i februari 2024
Svar från BW Plus Placerville Team 14 mars 2024
Dear Maria, Thank you very much for your review !!

8/10 Bra

Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
staff was very nice
Bodde här 1 natt i februari 2024
Svar från BW Plus Placerville Team 27 feb. 2024
Thank you for the feedback about the staff!

8/10 Bra

Edward

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
I was a nice place. Cars were to close in the parking lot. They sat there early in the morning with loud exhaust pipes for a long time and I was unable to sleep. The breakfast was really nice.
Bodde här 1 natt i februari 2024
Svar från BW Plus Placerville Team 16 feb. 2024
Thank you for the kind words. We will address the loud cars in the parking lot and correct the issue right away!

10/10 Fantastiskt

Ethan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I thoroughly enjoyed the stay, however, what stood out to me was the customer service, cleanliness, and standing out as a safe environment. We will be coming back whenever we plan to stay in Placerville once more!
Bodde här 1 natt i februari 2024
Svar från BW Plus Placerville Team 14 feb. 2024
Appreciate the wonderful words! We will be sure to communicate this to our team. Looking forward to seeing you again in near future.

2/10 Väldigt dåligt

Kareen

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Most uncomfortable bed-definitely past its prime. Blood on the cloth shower curtain. Climate control not working. Forgot my room key and they gave me another one way too easily-never checked my ID or anything.
Bodde här 2 nätter i februari 2024
Svar från BW Plus Placerville Team 14 feb. 2024
Thank you for the opportunity to share how we can improve. We will address this with our team asap to correct each and every issue you've mentioned. Hope to see you again soon!

10/10 Fantastiskt

Maricela

Bodde här 1 natt i februari 2024
Svar från BW Plus Placerville Team 20 mars 2024
Thank you for this wonderful review!

10/10 Fantastiskt

William Douglas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från BW Plus Placerville Team 12 feb. 2024
Thank you for the wonderful feedback. We hope to see you again soon!

8/10 Bra

Peter, Brookeville

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Free breakfast was good. I rented an EV and there was charging right there which was very helpful. Room was clean and everything worked. The negatives were a strong cleaner smell in the hallways, road noise from Missouri Flats Rd, and we could hear the people walking in their room above us. I would stay there again.
Bodde här 4 nätter i januari 2024
Svar från Raj Kaler - General Manager 2 feb. 2024
Dear Peter, Thank you very much for your review !! We look forward to your next visit !!

2/10 Väldigt dåligt

Mark

Bodde här 1 natt i januari 2024
Svar från BW Plus Placerville Team 20 mars 2024
Please let us know what we can do to improve. Thank you for the feedback.

8/10 Bra

Robert

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Landry is pretty cheap and they have 2 washers and dryers
Bodde här 7 nätter i januari 2024
Svar från Raj Kaler - General Manager 2 feb. 2024
Dear Robert, Thank you very much for your review !!

10/10 Fantastiskt

KEVIN

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Raj Kaler - General Manager 2 feb. 2024
Dear Kevin, Thank you very much for your review !!

10/10 Fantastiskt

DOUGLAS

Bodde här 1 natt i januari 2024
Svar från Raj Kaler - General Manager 2 feb. 2024
Dear DOUGLAS, Thank you very much for your review !!

10/10 Fantastiskt

Noel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was perfect. room, beds, gym, jacuzzi, breakfast, price, and staff.
Bodde här 1 natt i januari 2024
Svar från Raj Kaler - General Manager 2 feb. 2024
Dear Noel, Thank you very much for your review !! We look forward to your next visit !!

4/10 Dåligt

Song, sunnyvale

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Strong strange smell in the hallway. Smell of mold in the room. Almost could not fall sleep doe to the noise from single pane window towards the busy street.
Svar från Raj Kaler - General Manager 19 jan. 2024
Dear Song, I want to apologize for the disappointing stay you had. This is not the type of experience we want our guests to have. Please know I will meet with my staff and correct these issues. We hope you will give us another opportunity to serve you. Thank you and take care !!

8/10 Bra

Robert

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i januari 2024
Svar från Raj Kaler - General Manager 2 feb. 2024
Dear Robert, Thank you very much for your review !!

6/10 Okej

Karan

Reste med familj och småbarn
Gillade: Personal och service
Lots of random people in hallway throughout the day entire bottom floow smelled like weed lots of loud noisy people fighting people allowing dogs to roam the hallway hallways felt old bathroom in room really old needs upgrade
Bodde här 1 natt i januari 2024
Svar från Raj Kaler - General Manager 15 jan. 2024
Dear Karan, I want to apologize for the disappointing stay you had. I will get with the hotel staff and make corrections. We hope you will give us another opportunity to serve you. Thank you and take care !!

10/10 Fantastiskt

Alejandro

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All who helped me were very friendly and kind. Appreciate the hospitality. Room was clean. Food was good too
Bodde här 1 natt i januari 2024
Svar från Raj Kaler - General Manager 15 jan. 2024
Dear Alejandro, Thank you very much for your review !! We look forward to your next visit.

4/10 Dåligt

Frances

Reste med sin partner
Gillade: Renlighet och personal och service
Nice large room with a good hvac system. Unfortunately someone in the room above us was doing something that made our ceiling creak and groan from 10:00 pm to 11:30. Bed was hard and lumpy too. Good breakfast and pleasant staff.
Bodde här 1 natt i januari 2024
Svar från Raj Kaler - General Manager 14 jan. 2024
Dear Frances, Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We are disappointed to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience or frustration this may have caused you.We take all feedback, whether positive or negative, seriously, and we appreciate your honesty in highlighting the areas where we fell short. We would like to assure you that we will be taking the necessary steps to address the issues you raised to ensure that our future guests have a more enjoyable and comfortable stay.We would love the opportunity to make it up to you and demonstrate our commitment to providing exceptional guest experiences. Please feel free to reach out to us directly so that we can discuss your concerns further and come up with a solution that works for you.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

10/10 Fantastiskt

Joni

Reste med familjen
Gillade: Bekvämligheter
It was a very nice stay
Bodde här 1 natt i december 2023
Svar från Raj Kaler - General Manager 2 feb. 2024
Dear Joni, Thank you very much for your review !!

6/10 Okej

Robert

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Raj Kaler - General Manager 2 feb. 2024
Dear Robert, Thank you very much for your review !!

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Staff
Bodde här 1 natt i januari 2024
Svar från Raj Kaler - General Manager 2 feb. 2024
Dear David, Thank you very much for your review !!

10/10 Fantastiskt

Kelly

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Raj Kaler - General Manager 2 feb. 2024
Dear Kelly, Thank you very much for your review !! We look forward to your next review !!

8/10 Bra

Gian L

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Raj Kaler - General Manager 2 feb. 2024
Dear Gian L, Thank you very much for your review !!

8/10 Bra

Crysana

Gillade: Personal och service
Old hotel
Hotel does not have elevators which I thought was odd. Customer service was great. The room was old and outdated and not very clean. The refrigerator was sticky, the floor had something sticky near refrigerator that my socks kept sticking to. The door had splatter on it. The door was very hard to close. All of the staff were kind and the continental breakfast was good. The location was close to lots of retail which was great. The hotel needs a lot of updates just ok hotel.
Bodde här 1 natt i december 2023
Svar från Raj Kaler - General Manager 2 feb. 2024
Dear Crysana, Thank you very much for your review. I will share this review with my staff and we will make all corrections. I am thrilled to announce our renovation this year which will include a new elevator. We look forward to your next visit. Thank you and take care !!

8/10 Bra

Riannon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean, the staff were very friendly, the outdoor pool area was clean. The room was clean. Everything worked, the fireplace was tricky to figure out, but the front staff were helpful. The outlet behind the bed wasn’t great. Every time you roll over or move the bed at all, the lights would flicker and our phone chargers kept going on and off. Other than that, it was very pleasant experience. We had the room made up one of the 4 days we stayed there and it was nicely done. We would stay here again.
Bodde här 4 nätter i december 2023
Svar från Raj Kaler - General Manager 28 dec. 2023
Dear Riannon, Thank you very much for your review. We are thrilled to hear that you enjoyed your stay. We look forward to your next visit.

10/10 Fantastiskt

Valentina

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
We stayed one night on our way to Tahoe, very convenient, clean, comfortable beads . Will stay again.
Bodde här 1 natt i december 2023
Svar från Raj Kaler - General Manager 28 dec. 2023
Dear Valentina, Thank you very much for your review. We look forward to your next visit !!

10/10 Fantastiskt

Laura

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They have varied breakfast, very neat and clean.
Bodde här 3 nätter i december 2023
Svar från Raj Kaler - General Manager 27 dec. 2023
Dear Laura, Thank you very much for your review !!

6/10 Okej

Leslie

Reste i grupp, Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från BW Plus Placerville Team 19 feb. 2024
Thank you for taking time to leave a review!

8/10 Bra

Dyan

Bodde här 2 nätter i december 2023
Svar från Raj Kaler - General Manager 27 dec. 2023
Dear Dyan, Thank you very much for your review !!

6/10 Okej

Erika

Bodde här 1 natt i december 2023
Svar från Raj Kaler - General Manager 2 feb. 2024
Dear Erika, Thank you very much for your review !!

6/10 Okej

matt

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från BW Plus Placerville Team 19 feb. 2024
Thanks for taking the time to leave a review!

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från BW Plus Placerville Team 19 feb. 2024
Thanks for the wonderful review!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från BW Plus Placerville Team 19 feb. 2024
Thank you so very much for the positive review!

6/10 Okej

Leslie

Gillade: Renlighet och personal och service
Bodde här 1 natt i december 2023
Svar från Raj Kaler - General Manager 21 dec. 2023
Dear Leslie, We apologize for the disappointing stay you experienced. We will evaluate this review and speak with the staff. We look forward to your next visit to show you our improvements.

8/10 Bra

Beatrice

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Complimentary breakfast
Quick check in process. Clean room. Quiet. Easy freeway access. Surprised at the variety of food at the complimentary breakfast. Would stay here again if needed. Plenty of parking.
Bodde här 1 natt i december 2023
Svar från General Manager - Raj Kaler 10 dec. 2023
Dear Beatrice, Thank you very much for your review !! We look forward to your next visit !!

8/10 Bra

Joanne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very pleasant and helpful. The breakfast buffet was pretty good. I was disappointed that the chargers for EVs were not operational.
Bodde här 2 nätter i december 2023

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
The Hotel was very well maintained, and the staff was pleasant, as well as efficient. That being said, the hotel does not have an elevator if your room is on the upper floor. If you have trouble climbing stairs choose a ground level room. Also, I think it’s worth mentioning for anyone with bad knees, that the toilets are very low to the ground. Overall, our room was clean, comfortable and we enjoyed our stay.
Bodde här 2 nätter i december 2023