Hotell nära Planet Ice Coventry

“Very pleasant stay over all. ”

“Stylish Hotel with Super Convenient Location just 1 mins walk from the Rail Station”

“Clean room and close to city center”

“DO NOT STAY HERE. I had booked this property a week in advance and on the day i was told there was no room for me as they did not block out the bookings when they were fully booked. They claimed they had sent a message on the portal “hours in advance” However, prior to my arrival there was no message or attempt to contact myself to let me know that the property was already booked up. Thos is quite dangerous considering i am a young female travelling to a coty i do not know in the dark. I am yet...

“Communication regarding check-in was awful. Room was really cold when I got in. Couldn't lock door at first, had to mess about freeing rhe lock (should not be my job!!) No towels or soap available. No hot water on tap. No tea/coffee making facility, although there was a kettle so at least I could get some hot water, but no cups/mugs. Went down into what I'd believed was a communal lounge & kitchen to be told by a chap who was sleeping in the lounge that it is a private room (No lock on...

“Lovely and warm staff. ”

“The rooms at this hotel, at least the one they choose to give us was in really bad shape. The tap in our room was leaking and had a lot of buildup on it, disgusting. The mirrors were not cleaned and the headboard was in a bad state, adding to the bad experience. In the dining room we were not welcome to dine since the entire restaurant was occupied by guests not staying at the hotel. No warning that you had to make reservations weeks before was given to us. We later on got a table by the bar…...

“Room was clean and nicely presented. There is significant building work taking place so restaurant not open (which they did pre-warn me about,), and skeleton staff. However, the staff were super helpful and friendly. Everything closes at 8pm ( bar, front gates etc) so not a place to stay if you are looking to relax of an evening outside of your room. ”