Hej Linda, tak fordi du deler din fantastiske oplevelse med os! Vi er begejstrede for at høre, at du nød din ferie og ikke har andet end god feedback til os. Vores team stræber efter at yde exceptionel service og sørge for, at alle gæster får en uforglemmelig oplevelse. Vi er glade for, at du bemærkede den gode service og det veludstyrede udstyr på vores hotel. Vi ser frem til muligheden for at byde dig velkommen igen i fremtiden. Tak for din tillid og for at være en del af Hotel HM Playa del Carmen-familien!

Dear Maria Cristina Thank you very much for taking the time to share your experience with us, we are delighted to know that you had such a great time at our hotel! Thank you for highlighting our restaurant customer service is always our priority and main objective. We hope to welcome you again in the future for another memorable vacation.

Good day gentleman, we are very sorry for the inconvenience and dissatisfaction you had during your stay with us, we are working to improve every day, including the attitude of our staff as we know we are here to support you and give you the best of us to make your stay as pleasant as possible.

Dear guest, Thank you for the good rating, we are glad to know that you enjoyed your stay with us and that you were satisfied with our staff service. We will be looking forward to welcome you again. Best regards.

Dear customer, Many thanks for your excellent rating. We are more than happy to know that you were pleased with your services. We will be looking forward to welcome you in the future. Best regards. Diana.

Dear Guest,Your kind words are greatly appreciated. It is indeed a pleasure to learn that you found our location excellent and our accommodations clean and spacious. While we continuously strive to offer top-notch services, we also believe in providing value for our guests. Your feedback strengthens our commitment to delivering an enjoyable and comfortable stay. We look forward to welcoming you again in the future, offering the same quality and value you have come to associate with HM Hotels.Best Regards,Diana

Estimado huésped, lamentamos mucho el inconveniente y el descontento que se llevó en su estancia con nosotros, estamos trabajando en mejorar cada día.Muchas gracias por sus comentarios, su opinión es lo más importante para nosotros, los tomaremos en cuenta para mejorar la experiencia de nuestros huéspedes, ¡seguiremos trabajando para satisfacer sus expectativas! Saludos desde Playa del Carmen - Hotel HM.

Dear valued guest,Your positive words about our location and the breakfast buffet at HM Playa are greatly appreciated. It's heartening to know that you had a great stay with us and that our efforts to create a balance of convenience and tranquility worked well for you.We are thrilled to hear you plan to return and look forward to welcoming you back. Your continued trust in us is a great testament to our dedication to our guests.Best regards,DianaHM Hotels Quality Manager

Estimado cliente,Lamentamos mucho saber que tuvo problemas con la cama durante su estancia. En Hoteles HM, nos esforzamos por proporcionar a nuestros huéspedes una experiencia de alojamiento cómoda y tranquila. Su comentario nos ayuda a entender mejor las áreas en las que podemos mejorar.Agradecemos su retroalimentación y esperamos que, aparte de este inconveniente, haya disfrutado de su estancia en nuestro hotel.Cordialmente,DianaResponsable de Calidad Hoteles HM

Dear Guest,Your positive remarks regarding our friendly staff and cleanliness are very much appreciated. At HM Hotels, we pride ourselves on providing an environment that is both warm and immaculate for all of our guests. It's wonderful to hear that your experience reflected this.We hope to welcome you back to our hotel in the near future. Best Regards,DianaHM Hotels Quality Manager

Dear Sergio,Thank you for your great review. We are glad to hear that you enjoyed our services and we look forward to welcoming you again in our hotel. Best regards. Diana. HM Hotels Quality Manager

Thank you for sharing your amazing experience with us! It gives us great pleasure to know that you enjoyed your stay at our hotel. Our goal is to make our visitors feel at home, and it's wonderful to know that we achieved that with you. We are glad you appreciated your attention and enthusiasm. We look forward to seeing you again.

Estimado cliente,Muchas gracias por compartir sus pensamientos sobre su estancia con nosotros. Nos alegra que haya encontrado conveniente nuestra ubicación cerca de la 5ta Avenida. En Hoteles HM, nos esforzamos por ofrecer una experiencia agradable y cómoda a nuestros huéspedes, incluso en un espacio compacto. Esperamos tener la oportunidad de darle la bienvenida de nuevo en un futuro cercano.Saludos cordiales,DianaResponsable de Calidad Hoteles HM

Dear Janos, We are very happy to know that you enjoyed your stay with us and that our services and facilities have lived up to your expectations. We thank you very much for your great rating, and we hope to welcome you again soon in our hotel. Best regards. Diana. HM Hotels Quality Manager

Dear Guest,Your kind words made our day! It warms our hearts to know that you enjoyed your stay at our hotel, particularly the convenient beach proximity, our family-friendly environment, and our dedicated staff. It's wonderful to hear that our late check-in service, as well as the included breakfast, were to your liking.We look forward to welcoming you back on your next visit, assuring you of our best service at all times. Best Regards,DianaHM Hotels Quality Manager

Dear Customer,We're thrilled to see your maximum star rating! Although you've left no comment, your rating speaks volumes about your satisfaction. We continually strive to ensure our customers have excellent experiences with our services. Again, thank you for your support. We look forward to serving you again in the future.Best regards,Diana, Online Reputation Manager

Gracias por compartir su increíble experiencia con nosotros. Nos alegra mucho saber que disfrutó de nuestro hotel. Nuestro objetivo es proporcionar momentos especiales a nuestros visitantes, y es maravilloso saber que lo hemos conseguido con usted. Esperamos verle de nuevo en nuestro hotel en un futuro próximo.

Cher client, Nous sommes ravis que vous ayez apprécié la situation de notre hôtel. Votre satisfaction est au cœur de nos préoccupations. Sachez que nous nous efforçons toujours d'offrir à nos clients la meilleure expérience possible, et que vos commentaires nous aident à améliorer nos services. Nous nous réjouissons de vous accueillir à nouveau pour une expérience encore plus satisfaisante.

Thank you for sharing your amazing experience with us! We are so happy to hear that you enjoyed our hotel. Our goal is to provide special moments to our visitors, and it is wonderful to know that we achieved it with you. We hope to see you again in our hotel in the near future. Greetings!

Apreciada Miriam, Gracias por su excelente valoración. Nos alegra saber que ha disfrutado de su estancia con nosotros y esperamos poder recibirla pronto en nuestro hotel. Un saludo. Diana.

Apreciado Enrique, Gracias por su mensaje, nos alegra saber que ha quedado satisfecho con nuestros servicios e instalaciones y esperamos poder volver a recibirle pronto Un saludo. Diana.