6 restaurants, international cuisine

Recensioner av Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4 out of 5
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Constituyentes Number 1, Playa del Carmen, QROO

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 1363 av 2385 recensioner" "
8 - Bra i betyg. 589 av 2385 recensioner" "
6 - Okej i betyg. 239 av 2385 recensioner" "
4 - Dåligt i betyg. 93 av 2385 recensioner" "
2 - Väldigt dåligt i betyg. 101 av 2385 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jan

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Trevlig och glad personal.
Bodde här 2 nätter i november 2023
Svar från Lucía Delfín - Manager's Assistant 23 nov. 2023
Dear Guest Jan. On behalf of Wyndham Alltra Playa del Carmen Adults Only All Inclusive, we thank you for sharing your experience. We are really happy to know that you enjoy your stay and that our personnel made the difference to make a dreamy moment for you. We hope to receive you again.

4/10 Dåligt

Alexander

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Overpriced
There was nothing wrong with our stay, the hotel just didn’t live up to our expectations. The service was sometimes good sometime non-existing. Sometime the food came quick sometimes it took forever. The food was okay but not great. There was a big gap between the door to the guest room and the floor so you heard everything that went on outside. It also was not possible to get snacks or house wine to the room only proper food and bottles you had to pay for which I thought was very weird. The room was really nice tough and the pool area as well. They don’t really have beach as it looks in the pictures so don’t think you will have both pool and beach.
Bodde här 6 nätter i december 2021
Svar från Jonathan Sanchez 16 jan. 2022
Dear Alexander, Thank you very much for having chosen our hotel for your vacations. We also appreciate the feedback which will be taken into consideration and pass along to the entire team. We are truly sorry that the hotel did not meet your expectations. Best regards, Jonathan Sanchez Front Desk Manager

6/10 Okej

Malin

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i december 2021
Svar från Jocelyn Ramirez 6 jan. 2022
Dear Malin, Thank you so much for giving us the opportunity to host and share such a amazing review. We are glad to read that overall you enjoyed our services and facilities. We hope to have the opportunity to welcome you back in the future. Best Regards, Jocelyn R, Social Media Coordiantor

8/10 Bra

Thomas

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff and property for the most part were very good. The pool was very crowded and all chairs were covered and mostly unoccupied for much of the day. We were told at check in that if a chair was unoccupied for more than 30 minutes or so, the towels and possessions would be cleared. Didn't happen. Service was ver slow at the pool; we ended up getting our own drinks most of the time. You need to revise your towel policy with the cards. The towel kiosk was unattended for much of the day and was very inconvenient to wait to change towels for cards. Also, relax about the glassware. After waiting 20 minutes to get a glass of wine, I stood with the glass to return from the restaurant to my room and 2 waiters and a manager charged me immediately to retrieve the glass from my hand. I didn't fly 1000 miles and pay thousands of dollars to take a towel or a wine glass off the property. Not great hospitality. And yes, there is a difference in taste from glass to plastic. i get the plastic at the pool, but in the room, let the glass go with your guest. Big point of dissatisfaction and not very hospitable.
Bodde här 5 nätter i april 2024
Svar från Lucía Delfín - Manager's Assistant 29 apr. 2024
Dear Guest ThomasThank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies if you had a hard time having a sunbed, towels or a glass of wine.Your feedback is very important to us and please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. On the other side, it is a pleasure to know that you enjoyed our service. We will share your comments with the team to continue working in an outstanding way. Here at Wyndham Alltra, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Best Regards,

10/10 Fantastiskt

Caleb, Caldwell

Gillade: Renlighet och personal och service
Bodde här 7 nätter i april 2024
Svar från Miguel Ángel Morales Rios MOD 30 apr. 2024
On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway We look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

10/10 Fantastiskt

Jason Lee, Caldwell

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was great. Close.to the ocean and shopping areas.
Bodde här 7 nätter i april 2024
Svar från Jaqueline Sosa Gerente en Turno 29 apr. 2024
Thank you for sharing your experience! We're thrilled to hear that you enjoyed our convenient location, close to both the ocean and shopping areas. We strive to provide our guests with a memorable stay, and we're glad we could contribute to your enjoyment. We hope to see you again soon!

10/10 Fantastiskt

Mark, WINDSOR

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great place, staff and location!! Be sure to book the OCEAN FRONT ROOMS...THE BEST!!
Svar från Jaqueline Sosa Manager on Duty 29 apr. 2024
Thank you for your feedback! We're delighted to hear that you enjoyed your stay and appreciated our staff and location. Booking an oceanfront room is indeed a fantastic choice for maximizing your experience. We look forward to welcoming you back soon!

6/10 Okej

Pamela

Reste i grupp
Gillade: Renlighet och personal och service
The property is has many rooms but a very small pool area. It is geared more towards a younger crowd. The staff are so incredibly friendly. There really is no beach to speak of. I will not go back.
Bodde här 7 nätter i april 2024
Svar från Jaqueline Sosa Manager on Duty 29 apr. 2024
Your feedback is valuable in helping us enhance our guests' experience, and we're grateful for your insights. We'll strive to make improvements based on your suggestions to ensure a more seamless and enjoyable stay for all our guests.

2/10 Väldigt dåligt

Dan

Gillade inte: Personal och service och bekvämligheter
Manager was an ass. Refuse to let a friend in to property Evan after I agreed to pay for a day pass manager was way out of line talking to me. I would not recommend this place to anyone
Bodde här 7 nätter i april 2024

8/10 Bra

Roger

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
No substitute on TV, Different Outlet walls didn’t work,
Bodde här 9 nätter i april 2024
Svar från Miguel Ángel Morales Rios MOD 27 apr. 2024
On behalf of the staff and Management of our resort, we would like to thank you for your detailed suggestions. Our guests’ feedback is truly important to us and we will carefully review all your remarks.your comments which allows us to better understand our highs and lows in order to improve our service levelsWe will work with the outlets, and we will adjust and re check the channels with the subtitles We look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home

8/10 Bra

Jennifer

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The resort was small and intimate and very clean. I was a little disappointed in the gym equipment and that no drinks were served until 11 am
Bodde här 6 nätter i april 2024
Svar från Miguel Ángel Morales Rios MOD 27 apr. 2024
On behalf of the staff and Management of our resort, we would like to thank you for your detailed suggestions. Our guests’ feedback is truly important to us and we will carefully review all your remarks.your comments which allows us to better understand our highs and lows in order to improve our service levelsWe look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home

10/10 Fantastiskt

Jose

Reste med sin partner
Gillade: Bekvämligheter
Perfect hotel with nice service
Bodde här 4 nätter i april 2024
Svar från Miguel Ángel Morales Rios MOD 27 apr. 2024
On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guestsWe look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

8/10 Bra

richard, santa teresa

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Miguel Ángel Morales Rios MOD 27 apr. 2024
Thank you for taking the time to share your feedback with us. We value all guest input as it helps us to improve our services. we would love to learn more about your experience to better understand how we can enhance it in the future.Once again, thank you for choosing to stay with us at Wyndham Alltra Playa del Carmen, Adults Only-All Inclusive. We hope to have the opportunity to welcome you back soon and provide you with an exceptional experience.

10/10 Fantastiskt

OLGA M

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelente hotel!
Bodde här 2 nätter i april 2024
Svar från Jaqueline Sosa Manager on Duty 26 apr. 2024
Thank you for rating your recent stay with us. We're delighted to hear you had a fantastic experience and that we met your expectations. Your perfect score motivates us to continue providing exceptional service. We look forward to welcoming you back in the future.

8/10 Bra

Margaret Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Miguel Ángel Morales Rios MOD 26 apr. 2024
On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway We look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

6/10 Okej

Kevin M

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was amazing. Felt crowded around the pool and bars. Dining was average, room service good.
Bodde här 4 nätter i april 2024
Svar från Jaqueline Sosa Manager on Duty 26 apr. 2024
Thank you for sharing your feedback. We're delighted to hear that you found our staff amazing. We apologize if you felt the pool and bars were crowded during your stay. We will take your comments into consideration as we strive to improve the guest experience. We appreciate your feedback on the dining experience and are glad to hear that you found room service satisfactory. We hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Fantastiskt

Juan Daniel Morales, Willmar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Jaqueline Sosa Gerente en Turno 26 apr. 2024
Gracias por calificar su reciente estancia con nosotros. Nos alegra saber que tuvo una experiencia fantástica y que cumplimos con sus expectativas. Su puntuación perfecta nos motiva a seguir brindando un servicio excepcional. Esperamos darle la bienvenida nuevamente en el futuro.

6/10 Okej

Lindsay Nicole

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I did not like the food. Most of the time it was cold.
Bodde här 4 nätter i april 2024
Svar från Lucía Delfín - Manager's Assistant 29 apr. 2024
Dear Guest LindsayThank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. Your feedback is very important to us, and I am saddened to hear that you did not enjoy our food. Please rest assured that we are taking the appropriate measures to improve it and to keep it warm. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Best Regards,

10/10 Fantastiskt

Marian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wyndham has been busy in restoring the beach area as when we were there 2 years ago, the beach just outside the boundary of the main pool was non-existent. There are now loungers in the area where water used to be. Same with the ground level suites that face the ocean - you might not be access the beach still but at least water is not lapping at the balcony door. The hotel has implemented a rule regarding placing the hotel towels and personal items to reserve loungers by the main pool and pool by Off the Hook; unfortunately, occasionally staff will remove the items after an hour. It is sad that some patrons do not like to follow the rule as everyone should have opportunity to relax by the pool. Jorge, pool and bar manager informed me that towel/reservations is a work in progress. The Wyndham front line staff including management are welcoming (Alexandro) and are willing to help out with reasonable requests. The food at the resort are superb. The buffet have variety so one never gets bored of having the same food though I can never get enough of taco chips/salsa/habanero. Thanks to Eduardo and Hector for introducing me to the lovely hot sauces. Sebastian, thank you for remembering my pot of decaf coffee with hot leche (milk) in the morning. Suggestions: please reinstate small bills for exchanging for large bills and bring back my popcorn.
Bodde här 6 nätter i april 2024
Svar från Joan Canto - Sales Team 24 apr. 2024
Dear Marian, Thank you for choosing our beautiful resort for your recent stay in Playa del Carmen, we are delighted to learn your stay was most enjoyable.

10/10 Fantastiskt

Miguel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect
Bodde här 2 nätter i april 2024
Svar från Jaqueline Sosa Manager on Duty 23 apr. 2024
Thank you for rating your recent stay with us. We're delighted to hear you had a fantastic experience and that we met your expectations. Your perfect score motivates us to continue providing exceptional service. We look forward to welcoming you back in the future.

10/10 Fantastiskt

thomas

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay
Bodde här 3 nätter i april 2024
Svar från Jaqueline Sosa Manager on Duty 23 apr. 2024
Thank you for rating your recent stay with us. We're delighted to hear you had a fantastic experience and that we met your expectations. Your perfect score motivates us to continue providing exceptional service. We look forward to welcoming you back in the future.

10/10 Fantastiskt

Manuel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In the middle or everything
Bodde här 2 nätter i april 2024
Svar från Jaqueline Sosa Manager on Duty 23 apr. 2024
Thank you for rating your recent stay with us. We're delighted to hear you had a fantastic experience and that we met your expectations. Your perfect score motivates us to continue providing exceptional service. We look forward to welcoming you back in the future."

8/10 Bra

Sharon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If you are looking for an easy place to vacation this is a good area. TONS of shopping a block away. Lots of transportation available.
Bodde här 8 nätter i april 2024
Svar från Miguel Ángel Morales Rios MOD 22 apr. 2024
On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway We look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

10/10 Fantastiskt

Erika

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Es un excelente hotel, nos encanta, todo el personal es super amable, siempre son muy atentos y serviciales, es nuestra segunda vez en el hotel y sin duda regresaremos muchisimas veces mas.
Bodde här 4 nätter i april 2024
Svar från Miguel Morales Gerente en Turno 22 apr. 2024
En nombre del personal y la administración de nuestro resort, nos gustaría agradecerle por tomarse el tiempo para publicar una reseña de su experiencia con nosotros. Fue un placer ser su anfitrión durante su reciente escapada Tenga la seguridad de que hemos compartido sus amables comentarios con nuestro equipo como motivación para mantenernos al día con nuestro compromiso de ofrecer experiencias verdaderamente notables a nuestros huéspedes.Esperamos darle la bienvenida nuevamente en Wyndham Alltra Playa del Carmen, su casa lejos de casa

10/10 Fantastiskt

Catherine

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel and fabulous staff
Svar från Miguel Ángel Morales Rios MOD 22 apr. 2024
On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guestsWe look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

8/10 Bra

Amanda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The food was ok. Not enough flavor. The pool bar and sushi bar close kind of early to me for it to be adults only. We like our view and room Need more activities maybe karaoke night.
Bodde här 3 nätter i april 2024
Svar från Miguel Ángel Morales Rios MOD 22 apr. 2024
On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway to WAPDC. We apologize for not meeting your expectations during your recent gateway. Please be certain that we’ve taken your comments very serious and we will work With the food flavors and as well we Will recheck the activities program as you mentioned Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at Wyndham Alltra, we continuously strive to meet your needs and expectations. With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service

10/10 Fantastiskt

Amy Judith Diaz

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had an amazing time, very clean , attentive, a lot of dining options with good food. They also had a lot of activities throughout the day and walking distance from 15 Ave, mall, clubs, shops!
Bodde här 2 nätter i april 2024
Svar från Miguel Ángel Morales Rios MOD 22 apr. 2024
On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guestsWe look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

10/10 Fantastiskt

Symphony

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was amazing! The staff was polite and the room was so clean! I was very excited that there was shopping near by.
Bodde här 7 nätter i april 2024
Svar från Joan Canto - Sales Team 21 apr. 2024
Dear Symphony, we are delighted to learn your stay was most enjoyable and we appreciate the time invested in sharing your recent stay with us!

10/10 Fantastiskt

Hernalyn

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, most of the staff ate friendly and other odd ones but overall we have a good time.
Bodde här 6 nätter i april 2024
Svar från Miguel Ángel Morales Rios MOD 21 apr. 2024
On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guestsWe look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

10/10 Fantastiskt

Jesus

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was nice and helpful.
Bodde här 5 nätter i april 2024
Svar från Lucía Delfín - Manager's Assistant 20 apr. 2024
Dear Guest Jesus,Thank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. It is always a pleasure to receive positive feedback.I am particularly pleased that you enjoyed our service. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Alltra, we continuously strive to exceed your expectations.Thank you again for sharing your stay, and we look forward to serving you in the future.Sincerely,

6/10 Okej

Jose

Their is only 4 restaurants and three require reservation, so only one you can go all the time if you forget to make the reservation, and the food is ok, but not a lot of choices, and we always see ourselves asking for stuff instead of them checking on us, like not drinks, the hotel was nice but I don’t think I will be back
Bodde här 2 nätter i april 2024
Svar från Lucía Delfín - Manager's Assistant 20 apr. 2024
Dear Guest JoseThank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not receive enough attention to the detail and that you could not enjoy our restaurants. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Best Regards,

10/10 Fantastiskt

Neil

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff at Wyndham are fabulous. We had a great time here the rooms are clean and everything was just great. I would highly recommend.
Bodde här 7 nätter i april 2024
Svar från Miguel Ángel Morales Rios MOD 21 apr. 2024
On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent getaway Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences to our guestsWe look forward to welcoming you back at Wyndham Alltra Playa del Carmen your home away from home...

4/10 Dåligt

Iran

Gillade: Renlighet och personal och service
Bodde här 3 nätter i april 2024
Svar från Joan Canto - Sales Team 21 apr. 2024
Dear Iran, thank you for choosing our beautiful resort for your recent stay in Playa del Carmen, we appreciate the time invested in sharing your experience with us.

10/10 Fantastiskt

Olivier

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great spot close to everything making it walkable and convenient
Bodde här 5 nätter i april 2024
Svar från Joan Canto - Sales Team 19 apr. 2024
Dear Olivier, thank you for choosing our beautiful resort for your recent stay in Playa del Carmen, we are delighted to learn your stay was most enjoyable and we appreciate the time invested in sharing your experience with us.

8/10 Bra

Johnny

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024
Svar från Lucía Delfín - Manager's Assistant 17 apr. 2024
Dear Guest JohnyWe thank you for reviewing your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.We hope that had a nice stay and it will be a pleasure to receive you again.Sincerely,

10/10 Fantastiskt

THOMAS

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We found the resort to be top notch in every area. Staff was attentive and friendly.
Bodde här 3 nätter i april 2024
Svar från Joan Canto - Sales Team 17 apr. 2024
Dear Thomas, Thank you for choosing our beautiful resort for your recent stay in Playa del Carmen! We appreciate the time invested in sharing your comments and the remarks about our wonderful team! Kind regards.

8/10 Bra

francisco

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Lucía Delfín - Manager's Assistant 17 apr. 2024
Dear Guest FranciscoOn behalf of Wyndham Alltra Playa del Carmen Adults Only All Inclusive, we thank you for reviewing your experience.We hope that had a nice stay and it will be a pleasure to receive you again.Best Regards,

4/10 Dåligt

joseph

Gillade inte: Renlighet och boendets skick och faciliteter
More entertainment need a lot more to do everything close at 12pm
Bodde här 4 nätter i april 2024
Svar från Joan Canto - Sales Team 17 apr. 2024
Dear Joseph, Thank you for choosing our beautiful resort for your recent stay in Playa del Carmen, we appreciate your suggestions and we will make sure to pass along our appropriate teams. Kind regards.

10/10 Fantastiskt

Mitko

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms are awesome , property is very clean and very stylish.
Bodde här 6 nätter i april 2024
Svar från Lucía Delfín - Manager's Assistant 15 apr. 2024
Dear Guest MitkoMany thanks for sharing the comments of your recent stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. It is a pleasure to know that you enjoyed our facilities and cleanliness. Your feedback will be extensive to our team who will feel motivated to continue exceeding our guests' expectations.We look forward to receiving you again. Best Regards,

10/10 Fantastiskt

Samantha

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved this property! So beautiful and staff was so amazing. Only thing was the bars close early but it’s so close to the tourist bars. We will be back!
Bodde här 5 nätter i februari 2024
Svar från Joan Canto - Sales Team 14 apr. 2024
Dear Samantha, thank you for choosing our beautiful resort for your recent stay in Playa del Carmen, we are delighted to learn your stay was most enjoyable and we appreciate the time invested in sharing your recent experience with us!

10/10 Fantastiskt

Jon-David

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Great location and Wonderful staff
Bodde här 4 nätter i april 2024
Svar från Lucía Delfín - Manager's Assistant 13 apr. 2024
Dear Guest Jon-David,Thank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our location and service amazing. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Alltra, we continuously strive to exceed your expectations.Thank you again for sharing your stay, and we look forward to serving you in the future.Sincerely,

10/10 Fantastiskt

Chris

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We absolutely had the best time, we will be back!!
Bodde här 5 nätter i april 2024
Svar från Joan Canto - Sales Team 13 apr. 2024
Dear Chris, Thank you for choosing our beautiful resort for your recent stay in Playa del Carmen! We are delighted to learn your stay was most enjoyable and we appreciate the time invested in sharing your recent experience with us.

10/10 Fantastiskt

HAILEY MARIE CASSIDY

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had an incredible week here. It started out rocky when the lock to our room would not work but they changed it and moved us rooms the next day. The food and staff are 10/10, the pool has great entertainment but the other side was relaxing if that was what we were feeling. It’s walking distance to the main shopping street. Overall I would come back and recommend this place to anyone
Bodde här 7 nätter i april 2024
Svar från Joan Canto - Sales Team 13 apr. 2024
Dear Hailey! Thank you for choosing our beautiful resort for your recent stay in Playa del Carmen, we are delighted to learn your stay was most enjoyable and we appreciate the time invested in sharing your recent experience with us! So glad your vacation turned to the positive side!

8/10 Bra

Alejandro

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nos encanto!
Bodde här 5 nätter i april 2024
Svar från Joan Canto - Sales Team 12 apr. 2024
Estimado Alejandro, Gracias por escoger Wyndham Alltra para su reciente estancia en Playa del Carmen, nos alegra saber que su estancia fue placentera y agrademos el tiempo invertido en compartir su experiencia.

10/10 Fantastiskt

Dylan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was very nice and all the food was amazing. Would definitely come back
Bodde här 3 nätter i april 2024
Svar från Joan Canto - Sales Team 12 apr. 2024
Dear Dylan, Thank you for choosing our beautiful resort for your recent stay in Playa del Carmen, we are delighted to learn your stay was most enjoyable and we appreciate the time invested in sharing your experience with us.

10/10 Fantastiskt

Vrej

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Lucía Delfín - Manager's Assistant 11 apr. 2024
Dear Guest VrejMany thanks for posting your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.It is a pleasure to know that you enjoyed your stay.We look forward to receiving you again.Best Regards,

8/10 Bra

Darlene

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was great. The hotel clean, staff was very friendly and helpful.
Bodde här 3 nätter i april 2024
Svar från Lucía Delfín - Manager's Assistant 10 apr. 2024
Dear Guest DarleneMany thanks for sharing the comments of your recent stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. It is a pleasure to know that you enjoyed our location, cleanliness and service. Your feedback will be extensive to our team who will feel motivated to continue exceeding our guests' expectations.We look forward to receiving you again. Best Regards,

6/10 Okej

Kevin, Loveland

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Location
Bodde här 4 nätter i april 2024
Svar från Lucía Delfín - Manager's Assistant 10 apr. 2024
Dear Guest KevinOn behalf of Wyndham Alltra Playa del Carmen Adults Only All Inclusive, we thank you for reviewing your experience.It is a pleasure to know that you enjoyed our location and it will be a pleasure to receive you again.Best Regards,

8/10 Bra

Tracey

Reste med familjen
They should have mimosas available at breakfast. Bars don’t open until 11am After all we are on vacation and who doesn’t like a Caesar/Bloody Mary/mimosa with their eggs?….
Bodde här 5 nätter i april 2024
Svar från Lucía Delfín - Manager's Assistant 8 apr. 2024
Dear Guest Tracey, Thank you for taking the time to tell us about your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. Here at Wyndham Alltra, we continuously strive to meet your needs and we appreciate your feedback regarding our bar hours however unfortunately this depends on government law and there is not much we can do about it. Please allow me to apologize. We appreciate the time you took to share your comments, and it is our hope to serve you in the future. Sincerely,

6/10 Okej

Garrett Alexander

Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
Bodde här 7 nätter i mars 2024
Svar från Lucía Delfín - Manager's Assistant 8 apr. 2024
Dear Guest GarrettMany thanks for posting your experience at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.It is a pleasure to know that you enjoyed your stay.We look forward to receiving you again.Best Regards,