Hotell nära Playa San Juan

“Clean room, good amenities, senior staff great but junior staff not so great. Spa and gym can be improved as making reservations at both the hotel’s restaurants and at the Ritz.”

“Very good accommodation. Nice and helpful staff. Great patio for breakfast. Room was spacious and comfortable. ”

“The people and the service and the quality of the environment were outstanding. Alex and Fran on the front reception were wonderful (and we were difficult as I needed a great room to work in and my wife had interviews for CNN and a podcast to do) and Alex and Fran made everything sparkle. The buffet was brilliant (I’m vegetarian and my wife is highly carnivorous) and we both ate extremely well. The hotel was conveniently located (we just took a short taxi to do whale watching) and it was...

“Swim-up suite was beautiful. The whole hotel was amazing. Fantastic staff. Fantastic pool area. Will be back. ”

“We had a great stay. The hotel itself looks a bit dull on the outside, but the inside and the surrounding areas are really nice. The rooms are nice, modern and quite large. The breakfast buffet was nice, especially the juice station, although a bit understaffed. Don't miss the opportunity to have breakfast outside, with a nice view towards the stables, if the weather allows. Other people mention the wifi and while it wasn't brilliant, it was ok for those that need it. ”

“beautiful hotel ”

“Detta är nog det bästa hotell på Kanarieörna vi bott på.Passar dom som vill ha lugnt och ro.3 st utmärkta restauranger i verklig vacker miljö.Hit åker vi igen...”

“Amazing place with exquisite service and excellent staff.”

“Nice place, beautiful sourroundings. Long time to check-in, lots of forms etc - that could be smoother”

“Fint hotell pool på markplan och även tak. Bra utbud för barn o vuxna , pingis tennis gym, pool jympa . Bra modernt shoppingcenter bredvid med restauranger. Väldigt trevlig personal och god service. ”

“Väldigt bra, fint hotell, underbar frukost, trevlig personal och smidigt att ta sig ned till strandpromenaden med hiss”

“Inte alls enligt förväntan. Allt kändes billigt, möbler, inredning, frukost. Känslan var att ingen egentligen brytt sig om att göra det bra för gästerna. Luktade avlopp i badrummet, saknades handdukar till poolen, glas och annat i skåpen, obekväma hårda sängar och kuddar. Rummen kändes inredda med billiga Ikea-möbler utan tavlor, kuddar, mattor. Personal som inte var service minded utan mest förvirrade och gav oss olika information. Gick inte att beställa någon mat och parkeringen var full när...