Vi är ledsna att höra om dina problem med rummet och frukosten. Vi kommer att ta hänsyn till dina kommentarer. Vi hoppas att du i framtiden kommer att ge oss en ny chans att imponera på dig.

Dear MF,We apologize sincerely for the unacceptable condition of your room during your stay. Providing a clean and comfortable environment is our priority, and we regret that we fell short of meeting your expectations. Your feedback will be addressed immediately to ensure improvements are made. We appreciate your patience and understanding and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Trish,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Katie,Thank you for your feedback and positive rating. We're glad to hear that you found our updated rooms, restaurant, and indoor pool to be beneficial for families and team events. While our property may be older, we're committed to providing comfortable and enjoyable stays for all our guests. We appreciate your recommendation and hope to welcome you back for another pleasant experience in the future.Sincerely, Hotel Manager

Dear Rachelle,Thank you for your feedback! We're glad to hear that you found your stay worth the price. If there's anything specific we can do to improve your experience and earn that extra star next time, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

Dear Randy,Thank you for your feedback! We're thrilled to hear that you found our staff professional and friendly, and that you enjoyed the cleanliness of our rooms and the comfort of our beds. We're also glad you had a great experience with our swimming pool and hot tub, as well as our indoor patio area. We appreciate your comments and hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

Dear Vanessa,We apologize for the disappointment you experienced during your stay, especially on such a special occasion. Your feedback regarding the comfort of the beds and the condition of the shower will be addressed promptly to ensure improvements are made. We appreciate your input and hope to have the opportunity to provide you with a more enjoyable experience in the future. Sincerely, Hotel Manager

Dear Amanda,Thank you for sharing your experience with us! We're pleased to hear that you enjoyed your weekend getaway at our hotel. We apologize for the inconvenience with the fridge, but we're glad that our team was able to respond promptly and resolve the issue to your satisfaction. Your feedback is important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

Dear Victoria,Thank you for your feedback and for your continued loyalty to our hotel! We're glad to hear that you appreciate our employees and comfortable beds. We apologize for any inconvenience caused by the outdated rooms and maintenance issues you encountered. Your feedback is valuable to us, and we'll make sure to address these concerns to improve the overall guest experience. We appreciate your understanding and hope to continue providing you with excellent service during your future stays!Sincerely, Hotel Manager

Dear Mariah,We're absolutely thrilled to hear that we exceeded your expectations! Providing a super clean room, a relaxing pool experience, and excellent service are all top priorities for us. Your kind words mean the world to us, and we can't wait to welcome you back on your next trip through Pocatello! Sincerely, Hotel Manager

Dear Michelle,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

Dear Amy,We apologize for any inconvenience caused by the condition of the room. We understand the importance of providing a comfortable and pleasant environment for our guests, and we regret that we fell short of your expectations in this regard. Your feedback regarding the need for updates has been noted, and we will take it into consideration as we continue to improve our facilities. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Sandra,Thank you for your excellent rating and positive feedback! We're delighted to hear that you found our hotel excellent for travel and enjoyed our breakfast offerings. Providing a comfortable and convenient experience for our guests is our priority, and we're pleased to know that we met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future! Sincerely, Hotel Manager

Dear Rene,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us and you can contact us at any time to express your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again. Sincerely, Hotel Manager

Dear Carla,We have taken note of your comments and will review and investigate them further. Please give us some time so that we can verify your claims. We apologize for any inconvenience.Sincerely, Hotel Manager

Dear Ruby,Thank you for bringing these concerns to our attention. We sincerely apologize for the cleanliness issues you experienced during your stay. This is not acceptable, and we will address it immediately with our housekeeping team to ensure that thorough cleaning procedures are followed in all rooms. We're glad to hear that our front desk staff were understanding and that you found the food enjoyable. We apologize for any inconvenience with the pool temperature and will review our settings to ensure it's comfortable for all guests. Your feedback is valuable, and we appreciate your understanding. If there's anything else we can do to make your stay more comfortable, please don't hesitate to let us know.Sincerely, Hotel Manager

Dear Kreg,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel & staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating will motivate us to improve our hospitality. I hope to see you again soon!!! Regards, Hotel Manager

Dear Hazel,We apologize for the inconvenience you experienced with the cleanliness of your room and the noise disturbance from other guests. Ensuring a clean and peaceful environment for our guests is a top priority, and we regret that we fell short of your expectations. Your feedback will be addressed with our housekeeping team to ensure that proper cleaning procedures are followed in the future. Additionally, we will take measures to address noise disturbances and ensure that all guests can enjoy a peaceful stay.Sincerely, Hotel Manager

Dear Trina, Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Michael,We regret to hear about your dissatisfaction, and we're sorry to learn that your experience fell short of expectations. If there are specific concerns or feedback you'd like to share, we would appreciate the opportunity to address them and improve our services. Your comfort and satisfaction are important to us, and we hope you reconsider and give us another chance in the future. If you have any further comments or details about your stay, please feel free to share them so we can better understand and address your concerns.Sincerely, Hotel Manager

Dear Jim,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager

Dear Heather,We apologize for the inconvenience and dissatisfaction you experienced during your stay. It's important to us that all guests feel welcome and comfortable, regardless of their circumstances. We regret if we fell short of meeting your expectations in accommodating your requests and handling noise concerns. Your feedback is valuable, and we will address these issues promptly with our team to ensure improvements are made. Please know that we take your comments seriously and will work to ensure a more positive experience for our guests in the future. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to let us know.Sincerely, Hotel Manager

Dear Jennifer,Thank you for your review and positive feedback. We're glad to hear that you enjoyed our breakfast and found our staff lovely. We appreciate your understanding regarding the age of our hotel and are delighted that it met your needs. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

Dear Dennise,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager

Dear Frank A.,I appreciate your 5-star review. We aim to achieve complete guest satisfaction, so I am delighted you felt that way. It is evident that you concur with our belief that we should offer our guests an excellent blend of comfort, convenience, amenities, and value. I hope you will stay with us if your travels bring you back to this area. It is a true pleasure to be in this business, serving customers like you.Sincerely, Hotel Manager

Dear RACHEL,We apologize for the condition of our rooms and hallways not meeting your expectations. Maintaining a high standard of cleanliness and upkeep is important to us, and we're disappointed to hear that we fell short during your stay. Your feedback will be shared with our team to address these issues promptly. Thank you for bringing this to our attention.Sincerely, Hotel Manager

Dear Candi,We're truly sorry to hear about your disappointing experience with us. This falls far below our standards, and we apologize for the inconvenience and frustration caused by the cleanliness and maintenance issues in your room, as well as the difficulties with obtaining a refund. We'll address these matters promptly with our team to ensure immediate improvements and will also investigate the miscommunication regarding the refund process. Your feedback is invaluable, and we appreciate you bringing these concerns to our attention. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Sandra,Thank you for your perfect rating and positive feedback! We're delighted to hear that you enjoyed your stay at our newly renovated property and found the quick access to the freeway convenient. It's great to know that you also enjoyed our breakfast offerings. We appreciate your review and hope to welcome you back for another enjoyable stay in the future! If you need anything during your next visit, please don't hesitate to let us know.Sincerely, Hotel Manager

Dear Kane,Thank you for your feedback! We're glad to hear that you found our rooms clean and our staff nice. We appreciate your review and hope to welcome you back again soon!Sincerely, Hotel Manager

Dear Whitney,Thank you for your feedback and for staying with us. We're glad to hear that you appreciated the upgraded rooms. We apologize for the difficulties you encountered in finding your room and the issues with the bathroom doors and toilet. Your comments will be addressed to ensure a better experience for our guests in the future. We hope to welcome you back for an improved stay.Sincerely, Hotel Manager

Dear Kaylie,We apologize for the cleanliness issues you encountered during your stay and for any disturbance caused by the Christmas party. We strive to provide a comfortable and peaceful environment for all guests and will address these concerns with our team to prevent a recurrence. Thank you for bringing this to our attention.Sincerely, Hotel Manager

Dear CAROL, Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon. Sincerely, Hotel Manager

Dear Brent,Thank you for your feedback. We're glad to hear that you chose our hotel as a travel stop. If there are any specific areas where we can improve and earn that extra star in the future, please feel free to let us know. We appreciate your business and hope to have the opportunity to welcome you back for an even better experience next time!Sincerely, Hotel Manager

Dear Blaine,We apologize for the noise disturbance and the dissatisfaction with the breakfast options. Your feedback is important, and we will address these issues to ensure a more comfortable and enjoyable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to make your next stay more positive. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager

Dear Guest,We appreciate your feedback regarding the shower head and heating unit issues. We apologize for any inconvenience caused and assure you that these concerns will be addressed promptly. Additionally, your suggestion to list the restaurant's hours of operation is valuable, and we will take steps to provide this information for our guests' convenience. Sincerely, Hotel Manager

Dear Clint,We're thrilled to hear that our hotel was a perfect fit for your daughter's volleyball tournament! Your 5 out of 5 rating is greatly appreciated. It's fantastic to know that our location met your needs and contributed to a positive experience. If there's anything specific that stood out during your stay or any additional feedback you'd like to share, we'd love to hear it. Thank you for choosing us, and we hope to welcome you back for any future events or visits!Sincerely, Hotel Manager

Dear Anthony,We sincerely apologize for the multiple inconveniences you faced during your stay. Your feedback is crucial, and we are actively addressing the issues with the heater unit, noise disturbance, and cleanliness concerns. We appreciate your understanding and regret that we fell short of your expectations. Your comments will guide us in making the necessary improvements.Sincerely, Hotel Manager

Dear Guest,We apologize for the inconveniences you encountered during your stay. The issues with noise, the shower, and the vending machine are not reflective of our standards, and we appreciate your feedback. We will address these concerns internally to ensure improvements. Your satisfaction is important to us, and we hope to have the opportunity to provide a more positive experience in the future. Sincerely, Hotel Manager

Dear Chelsea,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely, Hotel Manager

Dear Janiel,Thank you for your loyalty and feedback. We understand that changes to the room's flooring can impact the overall experience. We appreciate your input and will certainly consider it as we strive to enhance our guests' comfort. We value your continued patronage and look forward to providing you with a more satisfying experience in the future.Sincerely, Hotel Manager

Dear Julia,Thanks for your stay, and I'm disappointed to see a 4-star rating out of 10. I apologize that we let you down. You don’t mention any specific failures you experienced, so I can’t comment further. I can tell you that we’re involved in a continuous improvement process and are working to make the hotel better than ever before. Perhaps the experience will be better for you if you give us another try in the future.Sincerely,Hotel Manager

Dear Frederick,Thank you for your feedback. We're glad you found the stay comfortable, but we apologize for the inconvenience with the toilet flapper and TV. Your comments are valuable, and we will address these issues promptly to ensure a more enjoyable experience for our guests. We appreciate your understanding and hope to welcome you back for an improved stay in the future.Sincerely, Hotel Manager

Thank you for the 5-star rating! We're thrilled to hear that you found the place great after the upgrades and that the beds were very comfy. If there's anything else you enjoyed about your stay or any preferences for future visits, please feel free to let us know. We appreciate your positive feedback and look forward to providing you with another excellent experience on your next stay!

Dear Claudette,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager

Dear Braiden,We appreciate you staying at our hotel and leaving a 5-star review to show how happy you were. Your review is incredibly inspiring and motivating for our hotel and employees. We work hard to improve both guest comfort and hospitality. Serving visitors such as yourself is a pleasure, and your review will inspire us to provide better service. I hope to see you shortly!Regards, Hotel Manager

Dear Andrew,Thank you for sharing your feedback. We appreciate your acknowledgment of the physical aspects of the hotel. However, it seems there may have been other aspects of your stay that were less satisfactory. We'd like to learn more about your experience to address any concerns you may have. Please feel free to provide additional details so we can better understand and improve.Sincerely, Hotel Manager

Dear LISA,Thank you very much for your stay at our hotel.We honestly believe that your stay was awesome and exceeded your expectations, looking at the 5-star rating.Guest satisfaction is, of course, a big reward for our hospitality.It was our privilege to serve you, and we hope you will give us more opportunities to do so.Sincerely, Hotel Manager

Dear Shara,Thank you for sharing your experience! We're glad to hear that you had a great stay, and your dog enjoyed it too. However, we apologize for any inconvenience regarding the coffee situation. Your feedback is valuable, and we'll review our procedures to ensure a more consistent coffee service. We're pleased to know that overall, you had a wonderful stay, and the pool added to the enjoyment, especially for the kids. We appreciate your comments and look forward to hosting you again. Safe travels!Sincerely, Hotel Manager

Dear Veirl,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager