Hotell med pool i Ponda

“The stay at Heritage Village was great 😊 The staff is incredible, very helpful, polite and literally fulfilled all our needs. They take very good care of you. The property is overall very clean, spacious and great for family holidays. The beach is 200m away and is also very clean and huge. Overall an excellent experience and great value for the money. The sty was extremely comfortable and enjoyable. ”

“I would recommend this hotel overall; however, there are a few areas that could be improved. While the restaurant staff completed their tasks as expected, the service lacked warmth and engagement. There was minimal interaction with guests, limited smiles, and an overall sense that the team was not fully enjoying or confident in their roles. This affected the overall dining experience. I would like to specifically acknowledge Denzil and the other chefs, who did a great job from the very first...

“Restaurant services were very nice, staff at service were very soft spoken and supportive. But staff at reception were pathetic and arrogant, they think like as you owe to them and will give a damn to serve you. Rooms are very compact and suffocative, windows are opening in corridors. Cleanliness is good. Wi-Fi is also not so appreciative, intermittent disconnections you may find. Overall not recommended to stay.”

“シャワーの排水が不良だったため、数分すると溢れてしまう。だから止めなければならない。非常に不便な思いをした。”

“Vi hade en fantastisk vistelse på detta underbara hotell som inte saknade nåt! Rummet var modernt och snyggt, maten på bufferestaurangen (även a la cart) var utsökt, grönområdet inne på anläggningen magnifikt! Servicen hade inte kunnat vara bättre då du blev servad innan du ens visste att du ville nåt. Golvbanan var välskött och gav ett bra motstånd vid spel. Elegant är ett ord som sammanfattar detta hotell! ”

“Arrived to a room smelling strong of urine. Didn’t get a connected room until last day, despite being promised one upfront. The elevator didn’t work for 3 of 4 days when we stayed. The baby crib was a joke (looked homemade) and didn’t have a mattress. The canteen staff said that our nanny had to pick up the baby chair herself while holding the baby. Not enough baby chairs in the restaurant. The Ines they had was disgusting, full of black mold and looked like they had never been cleaned. Luggage...

“Everything here is exceptional. Highly recommend. Staff awesome. ”