Hotell nära Pontefract Town Hall

“The rooms are advertised as luxury but in my single room there wasn’t a wardrobe or any coat hangers just a cluster of about three hooks hinged together. The food in the Henry VIII restaurant left a lot to be desired only ate the evening meal there on one occasion out of a 4 night stay, the fish and chips were very fatty and the chips were nearly black. Regards to the breakfast over the 4 mornings the fried eggs were always cremated as was the bacon, on one morning I had a poached egg which...

“I was not impressed with the customer service I received from the receptionist on duty upon my arrival. She did not greet me upon arrival and did not inform me in advance that the parking machine would not issue a receipt.”

“Disappointing one night stop over. Its more of a business traveller, conference & private events venue than a country house hotel. Suite 15 is directly opposite the kitchen extractor fan which is on from before 5.00am until the kitchen closes at night & can easily be heard in the room. The room only had one bedside table & lamp, the glazed entrance is fitted with opaque glass & is the only window so there is no view. If you could see out you would be looking at the car park. The tv is old & has...

“Poorly kept room with spring pushing through the mattress, bathroom window was stuck open and the room was generally in a poor state.”

“Very nice staff, very clean room, nice clean bathroom nice shower over the bath plenty of hot water good water pressure, 2 small bottles of shampoo and body wash and a small bar of soap towels provided. Nice room with desk and chairs the bed was comfortable. Not enough power points to charge your phone/laptop/watch no USB points especially difficult if two people have items to charge at the same time maybe bring an extension lead/plug. Car parking is charged and expensive especially if staying...

“Dirty overall building, room smelled of cigarettes”

“I LOVED Carol. She was welcoming and kind, made an amazing breakfast for me, answered all my questions. A great hostess. My room (12) was super clean and the bed was comfortable. Lots of pillows and extra blankets. Nice big TV. The water pressure was really low but I think that’s typical in older buildings. The garden was peaceful and I enjoyed sitting there in the evening with a glass of wine. Great stay. Traveled from Canada.”

“Fint hotell nära highway. Bra närhet till butiker. ”