Hotell nära Pontoon Beach Village Hall

“After a long day on the road, my wife and I were looking forward to a swim in the pool, but the water was freezing. I stuck my foot in and there was no way I was getting in that cold water.”

“Pool broken and closed down. Room smelt like a whole pack of cigarettes had just been smoked in the room 5 minutes before we checked into the room. Whirlpool in the room was filthy. Bedding is paper thin and the two pillows they have on the bed are flat as can be. ”

“This is the worst VRBO our family has ever stayed at. Host changed the duplex a couple of hours before our arrival. The new unit was uncleaned with some linens still wet in the washing machine. It had a room that had no light, old moldy food, cabinets without fronts, windows without coverings, a screen door ripped off, & beds that were very nasty and stained. Garbage wasn’t taken out from the last guest. They only provided 3 towels (that need to be washed) when we reserved for 6. Host absolutely...

“Good hotel for the price, rooms were clean. They served a pretty good breakfast. Few things could use some updating. But again for the price i have no complaints. Staff was very courteous and helpful. ”

“The staff was very friendly.”

“Litet hotellrum men bekvämt och rent. Ingen frukost. När vi kom var det en väldigt nonchalant receptionist, han hade musik i öronen och var inte gästvänlig alls. Personalen dagen efter var mycket bättre.”

“Absolutly disgusting. I checked in last night and the kid had no idea what was going on. Follow that up with the room was disgusting, I had no towels or toilet paper, and soon after gwtting here there was no body in the office to assist. Long story short I went to the office this morning to get toilet paper and wasnt even asking for a refund just letting the gentleman know my experiance and all he had to say is "just so you know youre not getting a penny back". Worst customer service i ever...

“We had a non-smoking room and on our first night we had white smoke pouring through our bathroom vent into our room. The whole room stunk of cigarette smoke and when we went down to ask for another room the lady at the desk was super argumentative. No pool or hot tub as shown is the hotel info I reviewed. Was told they shut it down during Covid and never restored them after. False advertising, not worth the money at all. ”

“Pool was closed by the health department due to cleaning agent residuals. There was dirty towels left in our room. We were only given 2 towels despite checking in 4 people and had to go to check in to request more. Very disappointed!”

“Breakfast is good everytime we stay, Pool was down while we were there which was a bummer, most of the staff was friendly, room was nice and clean as always”