Bäddmadrasser, skrivbord, ljudisolering och strykjärn/strykbräda

Recensioner av Quality Inn Pooler - Savannah I-95

2.5 out of 5
Quality Inn Pooler - Savannah I-95
125 Bourne Ave, Pooler, GA

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 107 av 421 recensioner" "
8 - Bra i betyg. 128 av 421 recensioner" "
6 - Okej i betyg. 85 av 421 recensioner" "
4 - Dåligt i betyg. 46 av 421 recensioner" "
2 - Väldigt dåligt i betyg. 55 av 421 recensioner" "

7,0/10

Renlighet

8,0/10

Personal och service

6,8/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

6/10 Okej

Jared

Gillade: Personal och service
Bodde här 2 nätter i mars 2024
Svar från M 22 mars 2024
Dear Jared,We are pleased to hear that you found the overall stay comfortable, but we understand that this alone does not compensate for the other issues you encountered. Please feel free to share the areas where we fell short in your case so that we can address the issues promptly. We are committed to providing our guests with exceptional service and accommodations, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Sincerely,Management Team

8/10 Bra

Brittney

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff nice
Bodde här 2 nätter i februari 2024
Svar från M 8 mars 2024
Dear Brittney,Thank you for allowing us to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

2/10 Väldigt dåligt

Heather

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
This place needs a lot of updating. The room we were put into the green chair which had stains all over it was disgusting. When you walked into the bathroom it smelt disgusting, went and asked for an air freshener to try and help but she didn’t have one available at that moment. I figured let me try to turn on the ac to see if that would help and it enhanced the smell and smelt like straight urine. Asked the staff at the front desk if they had another room available and she accommodated us and gave us another room. That room was better but still very outdated. The bathroom had a big cutout in the wall of the shower and very outdated. This place needs a major renovation, def won’t stay there again. The staff was very nice and accommodating.
Bodde här 1 natt i mars 2024
Svar från M 8 mars 2024
Dear Heather,We are greatly disappointed to know that our rooms, furniture, or facilities did not work well for you. We shall look into the concerns you've mentioned to make sure that our rooms are adequately upgraded in terms of furnishings and maintenance. Thank you for giving us a detailed account of your stay and sharing your feedback with us accordingly. Your comments will be taken seriously for further evaluation and improvement.Sincerely,Management Team

4/10 Dåligt

William

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Everything in the room had stains couch, chair, and bed. The bath tub has rust and mildew everywhere.
Bodde här 1 natt i mars 2024
Svar från M 8 mars 2024
Dear William,We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would be grateful if you allow us to make amends and improve your experience during your next stay.Sincerely,Management Team

10/10 Fantastiskt

Andre

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s was good
Svar från M 29 feb. 2024
Dear Andre,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was quiet and had a great bed.
Bodde här 1 natt i februari 2024
Svar från M 29 feb. 2024
Dear Robert,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

2/10 Väldigt dåligt

Cecelia

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
This property was filthy ...only warm water in shower...bathroom smelled horrible .. walls had handprints on them ...will never stay again
Bodde här 1 natt i februari 2024
Svar från M 21 feb. 2024
Dear Cecelia,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We assure you that we are indeed taking gradual steps to upgrade our property and enhance our hotel rooms to improve our quality of services. It is a great pleasure to host a valuable guest like you. Having said that, we would ask for another chance in the future to host you, and we will see to it that we deliver a flawless experience.Sincerely, The Management Team

10/10 Fantastiskt

Peter

Bodde här 1 natt i februari 2024
Svar från M 22 mars 2024
Dear Peter,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Bra

alayna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very quiet even though it’s right off a major highway. Loved how it was in walking distance of fast food restaurants and a couple other places, makes it very convenient.
Bodde här 2 nätter i februari 2024
Svar från M 14 feb. 2024
Dear Alayna,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

6/10 Okej

catherine, Nantucket

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Needs updating and fleshing
Bodde här 1 natt i februari 2024
Svar från M 14 feb. 2024
Dear Catherine,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

10/10 Fantastiskt

Ruth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från M 14 feb. 2024
Dear Ruth,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Fantastiskt

Claudia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect. Clean. Awesome.
This place was wonderful. No frills and it was just perfect for an overnight stay! Everyone was super nice and out was like 15 minutes from downtown.
Bodde här 1 natt i februari 2024
Svar från M 14 feb. 2024
Dear Claudia,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Fantastiskt

Jose

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Es comoda
Bodde här 2 nätter i februari 2024
Svar från M 14 feb. 2024
Dear Jose,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

4/10 Dåligt

Lisa

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Property is aging badly. Bathtub was cracked all over. Tile floor also cracked. Room was adequate. Refrigerator and microwave were welcome touches. Door doesn’t fit well letting in lots of light and giving a slightly unsafe feeling.
Bodde här 1 natt i januari 2024
Svar från M 14 feb. 2024
Dear Lisa,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the condition of the bathtub and tile floor. We'll address these maintenance issues promptly. Glad to hear you found the refrigerator and microwave useful. Our team will also look into the door fitment to ensure guest safety and comfort. We appreciate your input and hope to welcome you back for an improved experience.Sincerely,Management Team

8/10 Bra

Betty

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Linens were stained. Smelt clean but made you wonder.
Bodde här 1 natt i januari 2024
Svar från M 2 feb. 2024
Dear Betty,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 Bra

Anthony

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean rooms
Bodde här 1 natt i januari 2024
Svar från M 2 feb. 2024
Dear Anthony,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

2/10 Väldigt dåligt

Milton

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
No coffee maker in room! Details of construction and repair are poor… example would be grout work and tile thresholds that were cut too short. No cream for coffee in the breakfast room… they ran out!!
Bodde här 1 natt i januari 2024
Svar från M 2 feb. 2024
Dear Milton,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Sincerely,Management Team

10/10 Fantastiskt

God's Money

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very accommodating room was nice cleanliness was a 7 but room was nice and staff was Uber friendly. Thank you
Bodde här 1 natt i januari 2024
Svar från M 2 feb. 2024
Dear God's Money,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

6/10 Okej

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Needs repair & better cleaning
The lobby was clean and seemed to have newer furnishings. The rep at check in was polite and efficient. We stayed in room 226–2 queen beds. The bedding has many wear spots that gave the appearance of being dirty. The sheets on one of the beds had a small hole (similar to a cigarette burn). The pillows were half the size of a normal pillow, 4 on each bed (essentially 2 full size pillows). The bathroom: a short hair sitting on the toilet seat, hair in the shower, walls had many stains/marks, toilet paper holder rusted, shower head had build up and in need of repair, the area for your toiletries in the shower was not clean and also in need of repair and more. The toilet and shower were separate from the sink, but the shower area was very small and would not be easy to maneuver with a child. I would not choose this hotel again in the future and travel this area 4-5 times a year.
Bodde här 1 natt i januari 2024
Svar från M 2 feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. We appreciate your positive comments about our clean lobby and efficient check-in service. We apologize for the shortcomings you experienced in room 226. Rest assured, we have addressed the issues with our housekeeping and maintenance teams to ensure a more pleasant stay for future guests. We regret any inconvenience caused and hope you consider giving us another chance in the future.Sincerely,Management Team

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från M 25 jan. 2024
Dear Stephanie,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Bra

Venice

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från M 25 jan. 2024
Dear Venice,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Okej

jennifer

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Ok place to crash while on the road
Very friendly staff- nice lobby but the room itself was very worn and visibly dirty- shipped paint, dirty chair, dirty looking tub although I’m sure it was cleaned it just has stains that are permanent. I knew for the price it would not be great so you get what you pay for
Bodde här 1 natt i januari 2024
Svar från M 25 jan. 2024
Dear Jennifer,Thank you for your feedback. We appreciate your kind words about our friendly staff and inviting lobby. We apologize for the inconvenience regarding the room condition. Rest assured, we'll address the issues raised to ensure a more comfortable stay in the future. Your insights are valuable as we continually strive to improve.Sincerely,Management Team

10/10 Fantastiskt

Jean-Yves

Bodde här 1 natt i januari 2024
Svar från M 25 jan. 2024
Dear Jean Yves,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Okej

Dawin

Gillade: Renlighet
Bodde här 1 natt i januari 2024
Svar från M 25 jan. 2024
Dear Dawin,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

10/10 Fantastiskt

Timothy L

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was good. Room was quiet.
Bodde här 1 natt i januari 2024
Svar från M 25 jan. 2024
Dear Timothy,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Fantastiskt

Kim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från M 18 jan. 2024
Dear Kim,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Fantastiskt

Lee

Bodde här 1 natt i december 2023
Svar från M 2 feb. 2024
Dear Lee,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Bra

Linda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från M 11 jan. 2024
Dear Linda,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Bra

Gerardo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från M 6 jan. 2024
Dear Gerardo,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 Väldigt dåligt

William

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The outside seems nice but inside is dirty and run down
Bodde här 1 natt i december 2023
Svar från M 11 jan. 2024
Dear William,Thank you for taking the time to share your review with us. When we read of your dissatisfaction with the hygiene of our property, we were sorry. In order to guarantee that the hotel maintains its quality and that no other guests have a similar experience, we have immediately shared your concerns with our cleaning team. Give us a chance to prove to you that what you're experiencing is unusual. Despite the fact that we work hard to uphold the highest standards of cleanliness, we really hope you will forgive us for this incident and allow us another chance to serve you better in the future.Sincerely,Management Team

10/10 Fantastiskt

William Moisés

Bodde här 1 natt i december 2023
Svar från M 11 jan. 2024
Dear William Moises,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Fantastiskt

PATRICK

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
easy access
Bodde här 1 natt i december 2023
Svar från M 27 dec. 2023
Dear Patrick,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Fantastiskt

Guoming

Gillade: Renlighet och personal och service
We like the location and it is very convenient to have delicious food for dinner!
Bodde här 1 natt i december 2023
Svar från M 27 dec. 2023
Dear Guoming,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Fantastiskt

Lee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från M 27 dec. 2023
Dear Lee,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Fantastiskt

William, The Villages

Reste med familjen, Reste med sin partner
Everything about our stay was fine with a major EXCEPTION: the bathroom was a disaster, peeling paint ,ripped off sheetrock covering , baseboard becoming detatched. The bathroom itself was clean. But the general feeling was if the bathroom was such a mess what did we not see. We had had a long day and didn't have the energy to complain and ask for another room. Our experience with Quality Inn's over the years has always been good which is why we made the reservation. Icertainly would not recommend the property in Pooler.
Bodde här 1 natt i december 2023
Svar från M 8 dec. 2023
Dear William,Thank you for your feedback. We sincerely apologize that the room and shower did not meet your expectations. We will review your concerns and take the necessary steps to improve our handicapped-accessible rooms and ensure they provide a comfortable experience for all guests.Best Regards,Management Team

4/10 Dåligt

Brian

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
They put us in a handicap room the bathroom and room rinked the bathroom was like people had peed everywhere and it was not cleaned up that the smell it had
Bodde här 1 natt i december 2023
Svar från M 8 dec. 2023
Dear Brian,We sincerely apologize for the issues you encountered in your room, particularly the bathroom's cleanliness and unpleasant odor. We take guest feedback seriously and will investigate this matter immediately to ensure it's resolved and prevented in the future.Sincerely,Management Team

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från M 1 dec. 2023
Dear Robert ,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Okej

Andrea

Gillade: Personal och service
Gillade inte: Renlighet
I liked that it was convenient and close to the airport.
Bodde här 1 natt i november 2023
Svar från M 1 dec. 2023
Dear Andrea,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

2/10 Väldigt dåligt

Derek

Reste med familjen
Smell like roaches & roach spray inside the room.
Bodde här 1 natt i november 2023
Svar från M 1 dec. 2023
Dear Derek,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. Everyone deeply regrets the inconvenience you faced, and we can only assure you that all necessary course corrections will be made at the earliest. This is not the kind of hospitality standard we have set for ourselves, and in our quest to improve our quality services, we are indeed taking gradual steps in upgrading our property and enhancing our hotel room services. Having said that, we would hate to lose a valued guest like you, and if given another chance, we will go above and beyond to make sure your future stays are completely up to the mark. We really look forward to hosting you better.Sincerely,Management Team

10/10 Fantastiskt

Nikki

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Price was right and location was great
Bodde här 2 nätter i november 2023
Svar från M 17 nov. 2023
Dear Nikki,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

4/10 Dåligt

Deborah

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Never Again
For starters i waited 30 minutes to chech in as nobody was at the counter. The room smells like POT which made me sick. Baseboards shows rootted wood, bathroom needs repairs and overall looked dirty. If i wasn't so tired from a 13hour drive i would have left and went somewhere else.
Bodde här 1 natt i november 2023
Svar från M 9 nov. 2023
Dear Deborah,We sincerely apologize for your unpleasant experience at our hotel. We value your feedback and are taking immediate steps to address the issues you mentioned. We hope you will give us another chance to show you the quality accommodations and service that we strive to provide.Sincerely,Management Team

10/10 Fantastiskt

Desmond, Sylvania

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023
Svar från M 2 nov. 2023
Dear Desmond,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Bra

Paula

Gillade: Renlighet, personal och service och rummets bekvämlighet
Convenient stop while traveling.
Good location, comfy bed, clean. Needs some updates. Only issue was breakfast area was poorly staffed, had to ask for more coffee and bagels/muffins.
Bodde här 1 natt i oktober 2023
Svar från M 21 okt. 2023
Dear Paula,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 Bra

Donald

Reste med familjen
Gillade: Personal och service och bekvämligheter
The hotel was a little rundown. The chair in our room was stained and the shower curtain rod was coming out of the wall. There were huge gaps in the front door that made the room very noisy.
Bodde här 1 natt i oktober 2023
Svar från M 21 okt. 2023
Dear Donald,Thank you for taking the time to share your feedback with us. We are sincerely sorry to hear about the issues you encountered during your stay. We understand your concerns about the condition of the room and the noise level. We are also looking into ways to improve the soundproofing in our guest rooms. We hope that you will give us another chance to show you the improved standards of our hotel.Best Regards,Management Team

8/10 Bra

Robert

Bodde här 4 nätter i september 2023
Svar från M 2 nov. 2023
Dear Robert,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Bra

Jean

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location , right off busy highway , close to several food choices.
Bodde här 1 natt i oktober 2023
Svar från M 13 okt. 2023
Dear Jean,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 Bra

William

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Comfortable beds!
Bodde här 1 natt i oktober 2023
Svar från M 6 okt. 2023
Dear William,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 Bra

John, Hagerstown

Affärsresenär
Gillade: Renlighet och personal och service
Room is really small and dated but otherwise it did what I needed it to do, great location for my business trip and airport
Bodde här 1 natt i oktober 2023
Svar från M 6 okt. 2023
Dear john,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Fantastiskt

Bryan

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place
Bodde här 1 natt i oktober 2023
Svar från M 6 okt. 2023
Dear Bryan,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

6/10 Okej

brett

Ok but could use some updating.
Had a quick one night stay over. Room was a ground floor king. Staff could take some time and either clean the bathroom walls and door or repaint it as there are scuff marks and stains.
Bodde här 1 natt i september 2023
Svar från M 29 sep. 2023
Dear Brett,Thank you for taking the time to share your feedback. We apologize for the condition of the bathroom walls and door in your room. We have taken note of your feedback and will take steps to address it immediately. We appreciate your understanding and look forward to welcoming you back again soon.Best Regards,Management Team