Strandhotell i Port of Spain

“Visiting the area for the first time and decided to stay with a brand that I know. Hyatt Regency didn't disappoint. Aesthetically pleasing from the moment we pulled up to the resort. Excellent customer service provided throughout. Indoor/outdoor dining is wonderful with delicious culinary faire. Lobby was welcoming. Infinity pool, crystal clear water, relaxing vibes throughout surrounding area. My room was clean and spacious with updated amenities. Prompt response/resolve to an expressed concern...

“Nice hotel with amazing pool area to cool down after the Carnival.”

“Trevligt hotell och trevlig personal.”

“Good location and good service...”

“- Room had to be changed 3 times. - Bed linens were stained. - Front desk clerk seemed annoyed when asked to change rooms - said there were no housekeeping on duty. - Bathroom towels were all mismatched in color as well as heavily stained. - Vanity drawers contained a spider and cobwebs. - Room did not even have a complimentary coffeemaker or anything to make a cup of tea in the morning. - Fridge in the room was filthy. - Curtains in room was not opaque and allowed light through. - Bed moved...

“Had a fantastic stay! Location was perfect, easy to get downtown or to the beach, and the place is a great size and super clean. Melissa was super helpful and communicative and even helped return a forgotten item! ”