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Recensioner av Shilo Inn Rose Garden - Oregon

2 out of 5
Shilo Inn Rose Garden - Oregon
1506 NE 2nd Avenue, Portland, OR

Recensioner

6,8
10 - Fantastiskt i betyg. 188 av 1002 recensioner" "
8 - Bra i betyg. 355 av 1002 recensioner" "
6 - Okej i betyg. 196 av 1002 recensioner" "
4 - Dåligt i betyg. 131 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 132 av 1002 recensioner" "

7,0/10

Renlighet

7,6/10

Personal och service

6,0/10

Bekvämligheter

6,2/10

Boendets skick och faciliteter

5,6/10

Hållbarhet

Recensioner

8/10 Bra

Patrick

Gillade: Renlighet
It's an ok reasonable priced motel
Bodde här 1 natt i mars 2024
Svar från Ronnie Patel GM 17 maj 2024
Dear Patrick, I would like to thank you for taking the time in sending the hotel valuable feedback. I am so glad that you found our rates money for value and that you had a pleasant stay at the Shilo Inn Rose Garden, Portland Oregon. We hope to see you again in the near future. Many thanks

2/10 Väldigt dåligt

Debi

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I can’t really say if I like the property or not I didn’t stay. We had a family emergency.
Bodde här 5 nätter i maj 2024
Svar från Ronnie Patel GM 13 maj 2024
Dear Debi, Thank you for taking the time in sending the hotel valuable feedback. I am sorry that we was not able to show our hospitality this occasion. We hope to see you again in the near future at the Shilo Inn Rose Garden, Portland Oregon. Many thanks

10/10 Fantastiskt

Bruce

Bodde här 1 natt i april 2024
Svar från Ronnie Patel GM 9 maj 2024
Dear Bruce, Thank you for taking the time in sending the hotel valuable feedback. I am so glad that you had an excellent stay at the Shilo Inn Rose Garden, Portland Oregon. We hope to see you again in the near future. Many thanks

4/10 Dåligt

Kim

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Our first room didn’t have a smoke detector or working phone. Got changed to different room. This motel is very our dated and air conditioner was dirty and missing vent cover.
Bodde här 1 natt i maj 2024
Svar från Ronnie Patel GM 8 maj 2024
Dear Kim, Thank you for taking the time in sending the hotel valuable feedback. I am so sorry that your experience was not satisfactory, I will definitely speak to the team in addressing those issues. I hope you will give us the chance again in the near future. Many thanks,

10/10 Fantastiskt

Mark

Close to where I needed to go
Bodde här 1 natt i april 2024
Svar från Ronnie Patel GM 17 apr. 2024
Dear Mark, Thank you for taking the time in sending the hotel valuable feedback. I am glad that your stay was close to where you needed to be and we hope to see you again at the Shilo Inn Convention Center. Many thanks

4/10 Dåligt

Corey

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Poorly kept rooms, no dining/breakfast, understaffed, lots of homeless in the area
Bodde här 2 nätter i april 2024
Svar från Ronnie Patel GM 10 apr. 2024
Dear Corey, Thank you for taking the time in sending the hotel valuable feedback. I am sorry that your experience at the Shilo Inn Rose Garden was not a pleasant experience but rest assured we will take your feedback and the next time you are in Portland, we will hope you see improvement.

2/10 Väldigt dåligt

Heidi

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had stayed here previously, but I didn't remember it being quite this bad. There is no one in the lobby during the day and check-in is strictly at 4pm. My room had hair in the sink and a broken bulb that fell out of the fixture. Some maintenance guy knocked on my door in the middle of the day when I was trying to nap before a concert that night, and he thought my room was empty. So clearly management isn't great. The corridor smelled strongly of food odors and cigarette smoke. I didn't have the energy to deal with it all, but needless to say, I'd avoid like the plague. It was an incredibly weird stay.
Bodde här 2 nätter i mars 2024
Svar från Ronnie Patel GM 10 apr. 2024
Dear Heidi, Thank you for taking the time in sending the hotel valuable feedback. I am sorry if you was not able to see anybody at the desk during the day, however the front desk does help out with the housekeeping at time. Many thanks

10/10 Fantastiskt

Tyanna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Ronnie Patel GM 10 apr. 2024
Dear Tyanna, Thank you for taking the time in sending the hotel valuable feedback. I am so glad you had a pleasant experience at the Shilo Inn Rose Garden. Many thanks

2/10 Väldigt dåligt

Matthew

Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Smelled, fridge was loud, only one towel, shower was horrid and didn’t work well. People smoking right out the only door which is a side door because the lobby is closed but two hours.
Svar från Ronnie Patel GM 28 mars 2024
Dear Matthew, I am very sorry that your experience was not met to your expectations. I hope you will give us the opportunity in the future to give you a better experience.Many thanks.

4/10 Dåligt

Antonia

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lo sercas del centro de convenciones
Bodde här 2 nätter i februari 2024
Svar från Ronnie Patel GM 28 mars 2024
Dear Antonia, Thank you for your valuable feedback.Many thanks

6/10 Okej

Lacy

Bodde här 1 natt i februari 2024
Svar från Ronnie Patel GM 28 mars 2024
Dear Lacy, Thank you for your valuable feedback.Many thanks

8/10 Bra

brian

Affärsresenär
Gillade: Personal och service och boendets skick och faciliteter
Decent hotel at a good price
Good hotel in a good area, downtown is a quick Uber. Good value for the price. They do charge $8 per car for parking in the lot.
Bodde här 1 natt i januari 2024
Svar från Ronnie Patel GM 28 mars 2024
Dear Brian, Thank you for taking the time for sending the hotel valuable feedback. We are so glad that you had a good experience and we look forward to seeing you in the future. Many thanks

2/10 Väldigt dåligt

Romel

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I wouldn't stay here again if they paid me!!
Bodde här 1 natt i januari 2024
Svar från Ronnie Patel GM 28 mars 2024
Dear Romel, I am very sorry that your experience was not met to your expectations. I hope you will give us the opportunity in the future to give you a better experience.Many thanks.

4/10 Dåligt

Shannon

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Our room door didn't lock and the overall state of the hotel was quite gross. Not in a way that the staff could make cleaner themselves; the hotel is very run down and needs renovations to make cleaner/safe. We were also there in what was described as a freak ice storm, but there was no salt/sand anywhere to make the parking lot or entrances safe to walk on and they were pure sheets of ice. To be honest, it made me understand why people in the US sue people/businesses so often. Would absolutely not recommend or stay again.
Bodde här 1 natt i januari 2024

6/10 Okej

Shannon

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

2/10 Väldigt dåligt

MICHELLE

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was during the ice snow storm and they did not take any measures to ensure their patrons could get to the lobby and out to th parking lot safely. There was inches of ice that had not been salted graveled shoveled NOTHING! The front desk just stared at me as i struggled to slide into the lobby. On my way out i literally had to sit on my but and scoot to my car to ensure i wouldnt fall and break an ankle. It was the most ridiculous unsafe thing i have ever experienced.
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Jeffery

Bodde här 1 natt i januari 2024

8/10 Bra

Ronald

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I expected the property to have a cleaner appearance and somewhat updated features. The check in staff was friendly and helpful.
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Samuel

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

2/10 Väldigt dåligt

Nicole

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cheap, but falling in disrepair
Used to love this hotel, but it's gone down hill. The lobby isn't open, and they won't let you in, which means we had to wait for an Uber outside, not only cold but didn't feel safe in Portland waiting outside at night. The original room we were given had a toilet that wouldn't flush, so they transferred us to the room across the hall. That room had a door that wouldn't close, stains on the carpet, and sticky floors. The sink leaked as well, and one of the beds was broken. We were able to get the door closed, but had to really push on it, and it took several tries to open and close each time. I decided to just deal with it as at that point I was late to the event and didn't have time to move rooms again. Floors in hallway were messy and dirty. Furniture in the rooms is scratched, scuffed, and dented. Outside is littered with cigarette butts, and guests and staff were smoking directly in front of the exits and paths, so there was not a way to avoid getting cigarette smoke blown in our face while walking in. We ordered food and since the lobby isn't open, it was left outside but despite staff being in the lobby, we were not notified of a delivery, which although not necessary, would have been nice. Lastly, the hospitality room that was supposed to have a light breakfast was just filled with old furniture and so no breakfast was available. Ice machines did not work, so no ice either. There was a refrigerator and microwave, and both were clean so that was nice.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Destiny

Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Destiny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
BEST hotel EVER!!
I promised I am not being paid or hotel credit (god i wish, lol) to say this, but this literrally is the best hotel I have ever stayed in!!! Where do I begin, Drew, Mike, Stephen, all are rockstars in my book. The cleanliness speaks wonders and the NOISE!! Oh the noise!!! lol It was not just one night or four that were quiet, but the ENTIRE time I have been here. You could not hear anything!!Just so tranquil and peaceful and the caring staff, I will miss. I wish I could stay forever. The one thing that really gets me, but I don't say anything, is the lighting...This had such perfect warm colors and lighting to match, which has always played a major role in my anxiety. I also have extremely sensitive eyes since birth, and oh my gosh i cant say enough!! These front desk guys BUST THERE ASS to deliver good service! I cant wait to come back. I am dead serious when I say, I wish I could live here. I am in such aww over the price and the area. The price is SO affordable and the area, well I would've never expected to have this much relaxation in downtown Portland. I am a fine dining chef of 24 years, and have stayed and worked for some of the nicest hotels in the world. THIS TAKES THE CAKE!!!
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Destiny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet
Close to Moda Center
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Trevor

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bedbugs and Urine
This stay was one of the biggest regrets I’ve had while booking through hotels.com . Let’s start with the dark, urine smelling hallway. Then follow that up with a random guy following you asking if you had any money to spare. Once you get into the room you find that it was not cleaned throughly. Hairs on the pillows and blood spots led me to lift up the mattress. Bedbugs. Immediately decided to leave the property and check in across the street. I lost out on money at this property as I paid for two nights.
Bodde här 2 nätter i oktober 2023

8/10 Bra

Zachary, Colorado Springs

Reste med husdjur
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Robin

Great location to stay while grandbaby was in the hospital
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Courtney

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very old and dirty. Needles outside, smells horribly. But friendly staff.
Bodde här 2 nätter i november 2023

2/10 Väldigt dåligt

Crystal

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The hotel was dirty and disgusting. Stains all over the carpets. The toilet didnt flush, the whole hotel smelled heavily like cigarette and Marijuana smoke! The room was very outdated and unkept. The employee at the front desk was very unbothered about our complaints. Dont waste your time or money!
Bodde här 1 natt i november 2023

4/10 Dåligt

Devin

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Kaitlin

Affärsresenär
Gillade: Personal och service
Have rbf
Bodde här 1 natt i november 2023
Svar från Ronnie Patel 20 nov. 2023
Dear Guest, Thank you for taking the time in sending the hotel valuable feedback. Many thanks

6/10 Okej

Richard

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Needs an update
Staff was great and you can tell they try to clean as much as possible, but the condition is bad. The first thing you notice is the smell of cigarettes through the hallways. When you get to the room, again we'll take care of but you can tell they are masking the smell of smoke. Floors have spots and stains all over them.
Bodde här 2 nätter i oktober 2023
Svar från Ronnie Patel GM 20 nov. 2023
Dear Guest, Thank you for taking the time in sending the hotel valuable feedback. We will address the concerns mentioned. Many thanks

6/10 Okej

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Not great
Broken light switch in bathroom. Missing smoke detector in room. Mystery stains on chairs. Patches in drywall not painted over. Bathroom door did not have a complete door knob assembly, unable to close /lock bathroom door. Bathroom shower control temps were reversed.
Bodde här 2 nätter i oktober 2023
Svar från Ronnie Patel GM 20 nov. 2023
Dear Guest, Thank you for taking the time in sending the hotel valuable feedback. We will address the concerns mentioned. Many thanks

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Ronnie Patel GM 20 nov. 2023
Dear Guest, Thank you for taking the time in sending the hotel valuable feedback. Many thanks

4/10 Dåligt

Erika

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Stayed here for a concert at the moda center. Being within walking of the moda center is the only good part. Whole hotel was dirty. Smells as soon as you walk into the lobby, room smelled, carpet stained, 1 small towel for a double room, all the furniture was scatched up, view was bad, no elevator, ice machine didnt work, no water in the vending machine. Also, theres no restaurants or bars within walking distance. Would only stay here if i absolutely had no money to stay anywhere else.
Bodde här 1 natt i oktober 2023
Svar från Ronnie Patel GM 20 nov. 2023
Dear Guest, Thank you for taking the time in sending the hotel valuable feedback. We will address the concerns mentioned. Many thanks

4/10 Dåligt

Kirsten

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Ronnie Patel GM 20 nov. 2023
Dear Guest, Thank you for taking the time in sending the hotel valuable feedback. Many thanks

6/10 Okej

Hitoshi

The building is too old and noise from upstairs woke me up in the middle of night. Front desk was locked often while the manager was away even day time.
Bodde här 1 natt i oktober 2023
Svar från Ronnie Patel GM 20 nov. 2023
Dear Guest, Thank you for taking the time in sending the hotel valuable feedback. We will address the concerns mentioned. Many thanks

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
WOULDN'T STAY HERE-THIS IS NOT HOW IT LOOKS
We arrived at 5:15pm and the office clerk was gone, there was a sign on the door that said the office is only open from 4pm to 8pm. There was a second sign that said be back in 20 min..so 1.25 hrs into 4 hours you're open and during your check in time there is nobody to check in with. The hotel was run down, stains on the carpet, no ice maker (broken) and the 1 hotel staff we saw was RUDE and clearly didnt want to be there. No way to check out in the morning, no instructions and of course the office is closed
Bodde här 1 natt i oktober 2023
Svar från Ronnie Patel GM 20 nov. 2023
Dear Guest, Thank you for taking the time in sending the hotel valuable feedback. We will address the concerns mentioned. Many thanks

8/10 Bra

Connie

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Great inexpensive Moda center hotel
Great spot for a quick show at Moda, park at hotel and walk. Inexpensive, clean, but well used. I asked for a room on second floor because I was alone it felt safer, hotel immediately complied, that was nice not to have to fight them for it.
Bodde här 1 natt i september 2023
Svar från Ronnie Patel GM 20 nov. 2023
Dear Guest, Thank you for taking the time in sending the hotel valuable feedback. Many thanks

2/10 Väldigt dåligt

Andreya

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was horrible
Bodde här 1 natt i september 2023
Svar från Ronnie Patel GM 20 nov. 2023
Dear Guest, Thank you for taking the time in sending the hotel valuable feedback. We will address the concerns mentioned. Many thanks

2/10 Väldigt dåligt

Veronica

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The carpet and room smelled terrible and stained. Black spores on the towels, mold in the bathroom! Will never stay there again!
Bodde här 1 natt i augusti 2023
Svar från Ronnie Patel GM 20 nov. 2023
Dear Guest, Thank you for taking the time in sending the hotel valuable feedback. We will address the concerns mentioned. Many thanks

2/10 Väldigt dåligt

Heidi

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When we arrived at the property, the room I reserved was not available. They tried to give me two rooms, splitting up myself and my teenage daughters. The room was absolutely filthy, stains everywhere. The towels were so worn that there were holes in them. There was no lobby for coffee as stated in the description. The area was unsafe. DO NOT STAY HERE!!!!!!!
Bodde här 2 nätter i september 2023
Svar från Ronnie Patel GM 20 nov. 2023
Dear Guest, Thank you for taking the time in sending the hotel valuable feedback. Many thanks

6/10 Okej

Samantha

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Location was good for convenience to the convention center. However it smelled not in the halls and the rooms. Everything needs updating. There were holes in our bed sheets. Lamp shades all torn. Staff was helpfull.
Bodde här 2 nätter i september 2023
Svar från Ronnie Patel GM 20 nov. 2023
Dear Guest, Thank you for taking the time in sending the hotel valuable feedback. We will address the concerns mentioned. Many thanks

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023

6/10 Okej

Abdul

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2023

6/10 Okej

Gary

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Too bad it’s gone downhill
I have stayed here before and the staff was great. This time the lobby was locked and you dealt with them through a window. The place is looking run down. The room was clean enough but the towels were a joke. Small, stained, frayed at the edges and rough. They have a breakfast room but it’s not open, not even coffee. Coffee in the room but we all know what that’s like. I was disappointed that it has gone downhill since I last stayed there. I like the location because it’s close to public transport to get you downtown.
Bodde här 2 nätter i augusti 2023

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
You get what you pay For
Hotel smelled of cigarettes. The whole hotel was dirty. TV remote looked like it hasn’t been washed in 10 years. Bed were uncomfortable. All the furniture was damaged.
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Christopher

Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Sarah

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023