Hotell nära Potteries Shopping Centre

“Very helpful staff. Room and en suite fine. The kitchen and living area were shared.”

“I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process”

“Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken.”

“I wouldn't stay again. I rarely leave reviews up to this point but was left feeling like this 'apartment' is a room in a multi occupancy house and it felt a bit.....what's the right word......DHSS ish. I didn't use the communal kitchen as someone in there was, well a bit weird, looking disturbed. I just think I was looking for cheap and cheerful. It was cheap. ”

“Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking”

“Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best.”

“Unable to get in touch with the host. Was refused a refund after I went to the property and it was unclean and random person sleeping in the shared areas. Bedroom lock barely attached to the door and furniture in poor state of repair I didn't sleep at the property as I felt unsafe and no refund issued. Does not look like the listing pictures. ”