Dear guest,Thank you for staying at Hotel Leonardo and for taking the time to share your experience with us. We are delighted to know that you enjoyed our location. I am sorry to hear that your accommodation did not meet your expectations. Thank you for all your comments regarding to room. -but it's important for us that you know if the occupancy wasn't not 100% for sure our receptionist would move you directly to different room because we do really care about our guests comfort. Let me inform you that we plan the second phase of the renovation in our hotel in 2024. We will definitely keep in mind all of the guest's feedback, which we are really appreciate. We hope to have the chance to welcome you again. Sincerely,Hendrix,Asst.Front Office Manager.

Dear guest,We thank you immensely for your fantastic review ! We are delighted that you enjoyed our fantastic view and location, and we are particularily thrilled about your kind words concerning our staff. We hope to have the honor of welcoming you again soon.Kind regards, Hendrix.Asst.Front Office Manager.

Dear Mr. Andreas,Thank you for the positive review! We're glad you enjoyed your stay in our hotel Leonardo & Bookquet Prague, We appreciate your feedback and look forward to welcoming you back in the future.Kind regards,Abdelrahman,Asst.Front Office Manager.

Dear Mr.,Thank you for your kind words of praise. I was delighted to read that your stay at Hotel leonardo&Bookqout Prague met your expectations.Have a wonderful rest of the winter!Warmest wishes,Abdelrahman,Front office supervisor.

Dear valued guest,Thank you for taking your time to share your comments on Hotels.com.I am delighted to learn that you enjoyed your stay with us. Your encouraging comment is the best motivator for us.Thank you again and I look forward to welcoming you back again in the future.Kind regards,MohamedGuest relations

Dear Anna,Thank you for your review, we will be glad if you visit our hotel again.Best Regards,JakubHotel Leonardo & Bookquet Prague

Dear Guest,Thank you for your review, we will be glad if you visit our hotel again.Best Regards,JakubHotel Leonardo & Bookquet Prague

Dear Guest, Your constructive remarks certainly help us to take necessary steps to improve and meet our guests’ requirements. We value our guest’s feedback as it helps us to identify your needs, expectations and also some problems that we can eliminate. Technical department already know about this problem and we fixed.

Dear Guest, thank you for your comment. We can´t do anything with outside shows or entertainment. Ussualy we are informed but sometimes can happend something what we don´t expected.

Dear Guest, Thank you about information with parking and cost. I forward this to e-commerce department to check it out! I hope you enjoy your stay with us. Kind regards Stepan Laksa Front Office Manager

Good morning, thank you for such good review, we do appreciate it! Best Regards

Good afternoon, we are glad, that you have choose our hotel for your stay in Prague and that you consider your stay with us nice and memorable. Please, let me make you sure, we will do our best to provide you an excellent service anytime you will decide to return to us. Sincerely

Good evening, thank your for your review. We do appreciate it. Sincerely

Good afternoon, Desiree, thank you for the point you have mentioned. We will follow its example for the future. Best regards

Dear Niklas, thank you for such nice words about our staff and service. We do appreciate it. We will be pleased in case you decide to return to the hotel Leonardo in the future again. Best regards

Good morning, thank you for the rating and for the points you have mentioned. We already took remedial action in this case. We hope, in case you decide to return to the hotel Leonardo in the future again, you will be fully satisfied with our service. Best regards

Dear Mrs. Karin, Thank you for your recent stay at Hotel Leonardo Prague and positive feedback. We are very happy to hear that we have met your expectations and will look forward to your next visit at the next visit in Prague. It will be our pleasure to hear from you directly for a special offer with extra benefits before your next visit. Regards, Stephen Laksa Front Office Manager fom@hotelleonardo.cz

Dear Guest, Thank you for your recent stay at Hotel Leonardo Prague and positive feedback. We are very happy to hear that we have met your expectations and will look forward to your next visit at the next visit in Prague. It will be our pleasure to hear from you directly for a special offer with extra benefits before your next visit. Regards, Stephen Laksa Front Office Manager fom@hotelleonardo.cz

Dear Patrik, Thank you very much for your kind words about the hotel. It is truth that we do our best to maintain family-like atmosphere and it is nice to hear our guests like it! Hope to host you here in Prague again. Best regards, David Pavel, Assistant front office manager

Dear MrJet, Thank you for sharing your thoughts about our hotel and Prague and for giving us full rating. I hope you will choose us if you will be returning to Prague. Best regards, David Pavel, Assistant front office manager

Dear Thomas, Thank you for taking time to share your thoughts with fellow travelers! We are happy that we were able to live up to your expectations. We hope we will have a chance to host you here in Prague again. Sincerely, David Pavel, Assistant front office manager

Dear Mr. Bongjin,Thank you for your kind words of praise. I was delighted to read that your stay at Hotel Bookquet Prague met your expectations.Warmest wishes,Hendrix,Asst.Front Office Manager.

Dear valued guest,Thank you for your glowing review! We're thrilled to hear that you appreciated the tasteful blend of modern and antique styles throughout our hotel. Creating a welcoming atmosphere is a top priority for us, and it's wonderful to know that it resonated with you.It's also fantastic to hear that our location proved to be ideal for your sightseeing adventures, with all points of interest conveniently within walking distance. Providing convenience and accessibility is something we strive for, and we're pleased to have met your expectations in this regard.Once again, thank you for your kind words. We eagerly anticipate the opportunity to welcome you back to our hotel in the future.Warm regards,Hendrix,Asst.Front Office Manager.

Dear Ms. Hyunjin,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the distressing experience you encountered with the loss of your necklace.Please be assured that the security and well-being of our guests are of paramount importance to us. Upon receiving your report, we conducted a thorough investigation and searched the room meticulously, but unfortunately, we were unable to locate the missing item.We understand the sentimental value attached to your necklace, especially as it was a gift from your mother, and we deeply regret that this incident has marred your travel experience in Prague. We can assure you that we take reports of lost items very seriously, and we have communicated this matter to our team to ensure all necessary measures are taken to prevent such occurrences in the future.If there is anything further we can do to assist you, please do not hesitate to contact us directly. Your satisfaction and comfort are our top priorities, and we are committed to doing everything within our power to address your concerns.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Warm regards,HendrixAsst.Front Office Manager.