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Recensioner av Hotel Louren

3 out of 5
Hotel Louren
Slezská 55, Praha 3, Prague

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 123 av 187 recensioner" "
8 - Bra i betyg. 52 av 187 recensioner" "
6 - Okej i betyg. 9 av 187 recensioner" "
4 - Dåligt i betyg. 1 av 187 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 187 recensioner" "

9,4/10

Renlighet

9,6/10

Personal och service

7,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Sven

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra frukost, service och läge. Mycket trappor.
Bodde här 2 nätter i juni 2019
Svar från Mykhaylo KOLESNYK 13 juni 2019
Dear Sven, Thank you for taking the time to share your recent experience with Louren Hotel. I am happy to learn that you enjoyed your stay. I hope we will have a chance to welcome you back whenever your travels bring you back. Sincerely, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

6/10 Okej

Jörgen

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Hotel Louren/ Prag
Mycket varmt i hela hotellet inkl rummet. Sängarna stenhårda. Garaget visade sig vara en öppen bakgård för 20€. Trevlig personal. Frukosten var ok.
Bodde här 1 natt i augusti 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 2 nätter i februari 2018

8/10 Bra

Kristian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Mycket trevlig och hjälpsam personal
Jättetrevligt hotell med trevlig personal. Bra frukost. Ligger på gångavstånd till det mesta med närhet till tunnelbanan om man vill längre bort eller helt enkelt inte vill gå så mycket. Det enda smolket var sängarna som var stenhårda. När jag skriver detta en dag efter hemkomst har jag fortfarande ont i nacken. Tipset är att använda täcket under underlakanet. Det hjälpte. Men gillar man riktigt fasta sängar så funkar det nog. Personalen alltid hjälpsam och trevlig, och fixade frukostmatsäck till oss när vi skulle iväg tidigt med flyget. Jag rekommenderar hotellet trots sängarna, det låg bra till för promenaderna i Prag.
Bodde här 4 nätter i september 2017

8/10 Bra

Lisa

Gillade: Personal och service
Mysiga rum, trevlig personal
Mycket trevlig personal och mysigt rum i etage. Dock var sängarna lite korta (inget för långa personer). Luftkonditioneringen fungerade bra. Lyhörda rum men lugnt om natten. Frukost: stort plus för den färska frukten.
Bodde här 4 nätter i juli 2017
Svar från Lucia 27 juli 2017
Dear Lisa, Thank you very much for your kind review! I was very happy to read, that you truly enjoyed your stay. However I was dissapointed to learn notes about bed. We have made remarks about it in your profile, so, might you will be next time in Prague - we'll be ready! I hope we'll be able to be your home away from home, whenever you will next in Prague. Wish you a lovely day. With kind regards, Michael

10/10 Fantastiskt

Christian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell som låg i ett område med bra pubutbud och på gångavstånd till Bohemians och Viktoria Zizkovs arena.
Svar från General Manager 30 nov. 2016
Dear Guest, Thank you for your kind review. We don't know your name, but we would like to thank you for stay with us! It was an honor to host you. I'm glad to know, that you've found our location attracted, if I can say like that. I believe that we'll get a chance to welcome you on many more occasion in future! With kind regards, Michael

10/10 Fantastiskt

Johan, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra hotell i gammaldags stil. Möblerna är inte nya och absolut inte superdesignade, men allt är rent och snyggt. Mer personligt än de flesta stora hotellkedjor. Supertrevlig personal.

8/10 Bra

Patrick, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We were recommended the hotel by good friends who had been there before. The hotel lived up to all our expectations. Central but not in the middle of the city. Nearby tram and underground. Good restaurants in the neighbourhood. Good sized room with working AC. Good breakfast. Next time when we get back to Prague it will be with a stay at Hotel Louren.

10/10 Fantastiskt

lena, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mysigt hotell med trevlig personal
Mycket nöjd med vistelsen frukosten kunde vara lite mera spännande personalen fantastiskt trevliga och tillmötesgående tyst o lugnt hotell inte lyhört inga billjud eller andra störande ljud
Svar från Lucia 2 apr. 2016
Dear Lena, Thank you very much for your stay at our hotel and for your positive comments! I am really happy you have had a nice and relaxing stay with us. Our hotel is indeed located in a very quiet street and our guests appreciate peaceful nights as much as you. We are constantly working on improving our breakfast, changing the offer or adding some specials to make it more interesting. If you have some specific ideas, what should be added, I would appreciate if you could write them down to my email. I believe we will have chance to welcome you at our hotel in the future! Kind regards, Lucia V (GM)

10/10 Fantastiskt

Elias, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel, great value, friendly staff
I stayed at Louren Hotel for 3 nights together with 9 friends (5 double rooms). We had a great stay in Prague and everyone was happy with the hotel! Great service and nice staff. Clean and beautiful. Great breakfast and another nice detail is the free pastries during the day! The only thing that could be improved is the somewhat shaky wifi (I often lost connection)and the single beds weren't quite as soft as we'd expected. Nice and quiet area with some good restaurants and pubs nearby, roughly 30 min walk to downtown Prague. Taxi is fairly cheap. Subway station is located only 5 min walk from the hotel, the subway is cheap and goes every 10 minutes. Unfortunately the subway is closed during the night. Overall great stay! Would recommend and will most likely book the same hotel if we ever visit Prague again!
Svar från Lucia 2 apr. 2016
Dear Elias, I was really happy, you and your friends have chosen our hotel for your stay in Prague and I am glad to hear, you were satisfied with your choice! Thank you for taking your time and writing us such a positive review. I really appreciate all your positive comments on our hotel and its location, cleanliness, tasty breakfast and free afternoon pastries. Special thanks for mentioning our team and the great service provided. We have changed our internet provider and checked all the wi-fi routers so hopefully this will help. I believe we will have chance to welcome you or any of your companions at our hotel again in the future! Kind regards, Lucia V (GM)

10/10 Fantastiskt

Per, Örebro

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toppennöjda
Superfint hotell med toppservice! Bra kommunikationer och nära till T-bana och restauranger i närheten. Vi blev uppgraderade till en juniorsvit helt utan extra kostnad och mottogs från början till slut av perfekt service. Vänlig personal, jättebekväma rum. Stort och mysig inredning. Bra frukost och städning var toppen. Enda minuset var avsaknaden av bäddmadrass som gjorde sängen ngt hård men inget man inte kunde leva med. Vi var supernöjda och kan definitivt rekommendera detta hotell!
Svar från Lucia 12 mars 2016
Dear Per, Thank you very much for the excellent review! I am really happy to hear you have had such an enjoyable stay with us and I highly appreciate you have taken your time to share your experiences online. I am sure all the information about our hotel and and its convenient location, comfortable and clean rooms, good breakfast and friendly staff. It was a pleasure for us to offer you a free upgrade to one of our Junior Suites and I am happy this made your stay even better. We will be all looking forward to welcome you at our hotel again in the future! Best regards from Prague, Lucia V. (GM)

8/10 Bra

Aurora, Stockholm

Gillade: Renlighet, personal och service och boendets skick och faciliteter
totalt sett ett riktigt bra hotell. Toaletten låg dock precis bredvid sängen. Hjälpsam personal.
Svar från Lucia 12 mars 2016
Dear Aurora, Thank you very much for yoru stay at our hotel and for sharing your experiences online. I am really happy you have had a nice stay with us and I highly appreciate your positive feedback! Each of our rooms is equipped with private bathroom and from what you describe you have stayed in the room where the bathoom has sliding doors. I am sorry you have found this a bit inconvenient and I am glad to her this did not spoil your stay with us too much. Once arain, thank you for your stay and nice review and hope to see you at our hotel again in the future! Kind regards, Lucia V (GM)

10/10 Fantastiskt

Mahdi, helsingborg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
super hotel
Everything is super. I like it so much.i miss it so much.
Svar från Lucia 3 okt. 2015
Dear Mahdi, thank you for your recent stay in our hotel and for your positive comment. I am happy that everything went well during your stay and you enjoyed your stay with us. Once again thank you and I hope we will have a chance to meet you again in our hotel next time in the future, Have a lovely day, Best regards from Prague,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Lucia 12 mars 2016
Thank you!

10/10 Fantastiskt

Gunnar, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt läge till bra pris
Perfekt läge, bra pris. När till bra restauranger och Metro inom fem minuters promenad, gör detta till ett mycket prisvärt alternativ.
Svar från Lucia 2 maj 2015
Dear Gunnar, Thank you very much for choosing our hotel for your recent stay in Prague! I am really glad you have chosen our place and was happy with this choice due to our convenient location and great value for money. I believe we will have chance to welcome you at our hotel again in the future. Best regards from Prague, Lucia Hosalova GM

10/10 Fantastiskt

Fredrik, Väsby

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Härlig service !
Grymt trevlig personal, superbra frukost. Kanonrum och en minibar som inte gick av för hackor ! ;-)
Svar från Lucia 25 okt. 2014
Dear Fredrik, Thank you very much for choosing our hotel for your recent stay in Prague! I am glad you and your friends have enjoyed your stay with us and shared your experiences online. I really appreciate your kind words regarding our breakfast, service, staff and minibar :) Hope to see you at our hotel again in the future! Best regards from Prague, Lucia

10/10 Fantastiskt

Nima, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean and high standard
Beutiful hotel, great staff and LOVELY brekfast.
Svar från Lucia 18 jan. 2014
Dear Nima, Thank you very much for your positive comment, we really appreciate it. We we will be happy to welcome you at our hotel again! Best regards from Prague, Lucia Hosalova Sales Manager

10/10 Fantastiskt

Henrik, Mölnlycke

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt bemötande nära bra kollektivtrafik
Bra hotell från vilket det var lätt att ta sig till centrum med metro eller buss. Hjälpsam personal.
Svar från Lucia 18 jan. 2014
Dear Henrik, Thank you very much for your nice feedback! I am very happy you have enjoyed your stay with us and I will be looking forward to welcome you at our hotel again. Best regards from Prague, Lucia Hosalova Sales Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Lucia 23 juli 2016
Thank you for your stay and feedback!

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Terrible experience.
Bodde här 1 natt i maj 2020

10/10 Fantastiskt

STRATEGIC ACCOUNTING

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This hotel is awesome! I’ll stay here again for sure.
Bodde här 7 nätter i december 2019
Svar från Mykhaylo KOLESNYK 7 jan. 2020
Dear STRATEGIC ACCOUNTING, I want to take this opportunity to thank you for providing your feedback regarding your recent stay with us. Once I saw your nickname, I recognize you immediately. We at the Louren Hotel strive to provide our guests with a superior experience through our services. We are looking forward to welcoming you back on Friday. Best regards from the team at the Louren Hotel, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Struttura in un'area residenziale appena fuori dal centro storico che si raggiunge con una passeggiata di 15 minuti. In ogni caso è attaccata alla metro che con 2 fermate ti porta in centro ed in 10 minuti al bus per l'aeroporto. Gestione familiare moto cortese e disponibili per tutto, se non amate il caos dei grandi alberghi è l'ideale. Unica vera pecca è l'arredamento che è un po' troppo old style ... in tutti i sensi. Occorre certamente una ristrutturazione delle stanze che mostrano troppo i segni del tempo. A mio avviso più un ottimo 3 stelle che un 4 stelle.
Bodde här 4 nätter i december 2019
Svar från Mykhaylo KOLESNYK 7 jan. 2020
Dear Guest, Thank you very much for taking the time to complete the survey and sharing your experience regarding your recent stay with Louren Hotel. At the same time, insight such as yours will only aid us in attaining our goals and for this I thank you. We hope that you will choose to return to our hotel in the future so that we can make your next stay with us a brilliant one. Again, thank you for taking the time to share your comments, it is truly appreciated and I will be sure it is shared it with my colleagues. Sincerely, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

10/10 Fantastiskt

ronald

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2019
Svar från Mykhaylo KOLESNYK 7 jan. 2020
Dear ronald, I want to take this opportunity to thank you for providing your feedback regarding your recent stay with us. We at the Louren Hotel strive to provide our guests with a superior experience through our services. We hope that you will choose to return to our hotel in the future so that we can make your next stay with us a brilliant one. Best regards from the team at the Louren Hotel, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2019
Svar från Mykhaylo KOLESNYK 7 jan. 2020
Dear Guest, Thank you very much for taking the time to complete the survey and sharing your experience regarding your recent stay with Louren Hotel. At the same time, insight such as yours will only aid us in attaining our goals and for this I thank you. We hope that you will choose to return to our hotel in the future so that we can make your next stay with us a brilliant one. Again, thank you for taking the time to share your comments, it is truly appreciated and I will be sure it is shared it with my colleagues. Sincerely, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

10/10 Fantastiskt

Laurence M

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect in Prague
As in previous years, the hotel was perfect in all respects. Welcoming staff; clean, comfortable room and delicious breakfasts.
Bodde här 4 nätter i december 2019
Svar från Mykhaylo KOLESNYK 1 jan. 2020
Dear Laurence M, Thank you very much for taking the time to complete the survey and sharing your experience regarding your recent stay with Louren Hotel. I was very delighted to learn that our team members made you feel comfortable throughout your stay. Customer care is amongst our highest priorities and it is always gratifying to receive such positive feedback. Again, thank you for taking the time to share your comments, it is truly appreciated and I will be sure it is shared it with my colleagues. We hope we can welcome you back in the near future. Sincerely, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

10/10 Fantastiskt

Jari

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best value for money
Excellent , tiny boutique hotel with silent street, close the centrum. Really helpful crew, Large junior suite, nice compact breakfast, wating for our next visit to Praque!!
Bodde här 3 nätter i december 2019
Svar från Mykhaylo KOLESNYK 20 dec. 2019
Dear Jari, Thank you for taking the time to share your recent experience with the Louren Hotel. I am happy you enjoyed your stay with us as accommodation plays an important role, during travels. I hope you will choose us again to create more memories whenever you are next in Prague. With kind regards, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

8/10 Bra

JEAN PIERRE

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019
Svar från Mykhaylo KOLESNYK 26 nov. 2019
Dear JEAN PIERRE, Thank you for taking the time to share your recent experience with the Louren Hotel. I am happy you enjoyed your stay overall. I hope you will choose us again to create more memories whenever you are next in Prague. With kind regards, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

10/10 Fantastiskt

BrunoSpinelli, Prato

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ottima posizione per me, pulito ed accogliente, due note migliorabili, mancano dei kleenex in bagno, ciabatte usa e getta di una sola misura ( piccole ) il pagamento effettuato con carta di credito potrebbe essere effettuato anche in euro, pagando in corone sul conto viene indicato ( come corrispettivo ) euro 242,46 ( quanto indicato da Expedia ) al cambio sulla carta di credito addebitati euro 256,36 non è corretto.
Bodde här 3 nätter i november 2019
Svar från William 21 nov. 2019
Dear Mr. Spinelli, thank you for your detailed feedback regarding your stay in our hotel. We are more than pleased that the accommodation met your expectations and we also take into consideration your notes regarding the sandals and kleenex in the bathroom - feedbacks like this are the best way on how to improve our services. As for the matter with the total ammount of payment, I do apologize, but I do not fully understand the issue via this message, however if you would like to obtain a full response on this matter, please, do not hesitate to call us! With regards, William Guest Relations Junior LOUREN HOTEL

10/10 Fantastiskt

john

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel, enjoyed our stay.
Bodde här 2 nätter i september 2019
Svar från William 14 okt. 2019
Good afternoon, thank you for your kind words regarding your stay in our hotel. We are more than pleased that the accommodation met your expectations in every way and we shall be more than happy to see you anytime in the future again. With regards, William Guest Relations Junior

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In a quiet area easy to get from airport and to the city. Lots of good eating places and good supermarket nearby.
Bodde här 4 nätter i augusti 2019
Svar från William 1 sep. 2019
Good afternoon, thank you for your feedback regarding the accommodation. We are pleased that the hotel met your expectations and we shall be more than happy to see you anytime in the future again. With regards, William Guest Relations Junior

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2019
Svar från William 24 aug. 2019
Good afternoon, thank you for your positive feedback. We are pleased that the accommodation met your expectations in every way and we shall be more than happy to see you anytime in the future again! With regards, William Guest Relations Junior LOUREN HOTEL

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel, nice staff, Nice place, good breakfast
Bodde här 3 nätter i augusti 2019
Svar från Mykhaylo KOLESNYK 20 aug. 2019
Dear Guest, Thank you for taking the time to share your recent experience with the Louren Hotel. I am happy you enjoyed your stay overall. I hope you will choose us again to create more memories whenever you are next in Prague. With kind regards, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

8/10 Bra

sepideh

Gillade: Renlighet, personal och service och boendets skick och faciliteter
super søde og hjælpsom personale
vi havde fantastiske ophold i hotel. super søde og meget hjælpsom personale, meget rene og lækre morgenmad.
Bodde här 5 nätter i juli 2019
Svar från Mykhaylo KOLESNYK 31 juli 2019
Dear sepideh, Thank you for taking the time to share with us and other travelers your recent experience with Louren Hotel. I am happy to learn that the services provided met your expectations, and you enjoyed your stay. We appreciate your loyalty and will be looking forward to welcoming you back whenever your travel needs bring you back to Prague. With kind regards, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
We loved this little hotel. It’s away from the noise of old town and the areas with lots of bars, but very close to underground and tram stops and you can buy tickets at the hotel (it’s about 25 min walk to main rail station). The staff are helpful and the memory foam (or similar) mattresses were fantastic! They noticed my son's 18th birthday was coming up and treated us to a bottle of Prosecco, which was incredibly kind. All in all, very attentive service.
Bodde här 2 nätter i juli 2019
Svar från William 27 juli 2019
Good afternoon sir, thank you for this detailed and kind feedback regarding your accommodation. We are more than pleased that the accommodation met all your expectations and we shall continue to do our best in order to make guests as content as you were with our service. I thank you once again on behalf of our hotel and we will be more than happy to see you in the future again. With regards, William Guest Relations Junior LOUREN HOTEL

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i juli 2019
Svar från Mykhaylo KOLESNYK 18 juli 2019
Dear Guest, Thank you for taking the time to share your recent experience with Louren Hotel. I am happy you enjoyed your stay overall. I hope you will choose us again to create more memories, whenever you are next in Prague. With kind regards, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

10/10 Fantastiskt

Edilson

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
En la ciudad tendran un excelente servicio.
Súper, excelente servicio.
Bodde här 1 natt i juni 2019
Svar från Mykhaylo KOLESNYK 5 juli 2019
Dear Edilson, Thank you for taking the time to share your recent experience with Louren Hotel. I am happy you enjoyed the service provided. I hope you will choose us again to create more memories, whenever you are next in Prague. With kind regards, Mykhaylo KOLESNYK Director of Operations

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
"..........................................................................................................
Bodde här 2 nätter i juni 2019
Svar från Mykhaylo KOLESNYK 5 juli 2019
Dear Guest, Thank you for taking the time to share your recent experience with Louren Hotel. I am happy you enjoyed your stay overall.. I hope you will choose us again to create more memories, whenever you are next in Prague. With kind regards, Mykhaylo KOLESNYK Director of Operations

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2019
Svar från Mykhaylo KOLESNYK 5 juli 2019
Dear Guest, Thank you for taking the time to share your recent experience with Louren Hotel. I am happy you enjoyed your stay with us as accommodation plays an important role, during travels. I hope you will choose us again to create more memories, whenever you are next in Prague. With kind regards, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

8/10 Bra

Verifierad resenär

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Overall the stay was excellent and I was very happy. I found the Manager of Operations to be extremely helpful and proactive - I would recommend this hotel to anyone I know. My only concern was the departure from the hotel - the taxi booked did not arrive on time and I did not allow for this eventuality. It meant that I nearly did not catch my train for my onward journey.
Bodde här 4 nätter i juni 2019
Svar från Mykhaylo KOLESNYK 21 juni 2019
Dear Guest, Thank you for taking the time to share your recent experience with Louren Hotel. I am happy you enjoyed your stay overall, and the location was handy for your purposes. Also, I'd like to apologize for the inconvenience with a pick-up. We take it seriously, as well as it isn't a regular practice and the service we strive to provide. I hope you will choose us again, so we can serve you better. With kind regards, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Exceeded far and beyond expectations. Excellent
Bodde här 2 nätter i maj 2019
Svar från Mykhaylo KOLESNYK 1 juni 2019
Dear Elizabeth, How wonderful to learn that you truly enjoy your vacation and took only a positive fond of memories. We appreciate your choice, and we are happy to learn that the services provided not only met but even exceeded your expectations. I hope we will have a chance to welcome you back, whenever your travel needs bring you back to Prague. Sincerely, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

8/10 Bra

D, UK

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to public transport and in a quite residential area. Could do with more comfy beds
Bodde här 4 nätter i maj 2019
Svar från Mykhaylo KOLESNYK 1 juni 2019
Dear D, Thank you for taking the time to share your recent experience with us and other travellers. I was happy to learn that you enjoyed your stay overall. We appreciate your valued feedback. I hope you will choose us again to create more memories whenever you are next in Prague. With kind regards, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i maj 2019
Svar från Mykhaylo KOLESNYK 30 maj 2019
Dear Guest, Thank you for taking the time to share your recent experience with Louren Hotel. We appreciate your choice. I am happy to learn that you enjoyed your stay and took a great fond of memories. I hope you will choose us again whenever your travels bring you back to the city of Prague. With kind regards, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

8/10 Bra

Patricia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quaint hotel in Prague 3 district
Nice, quaint hotel near public transportation in a quiet area of Prague 3. The hotel is reasonably priced , the bed was comfortable and the breakfast was quite good. The room was small but fine for our short stay.
Bodde här 2 nätter i maj 2019
Svar från Mykhaylo KOLESNYK 27 maj 2019
Dear Patricia, Thank you for choosing Louren Hotel during your recent trip to Prague. I was happy to learn that you enjoyed your stay overall. I am disappointed to hear, that the room layout did not fully meet your expectations at the same time. Despite that shortfall, it is a pleasure to read your positive positive feedback. I hope you will choose Louren Hotel again whenever your travels bring you back to Prague. With kind regards, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

8/10 Bra

viviana

Gillade: Renlighet och personal och service
Deberían tener un ascensor q nos deje en los pisos.. Tiene desnivel hay subir c valijas un tramo. Cerca del subte muy buena atención de William y elena
Bodde här 6 nätter i maj 2019
Svar från Mykhaylo KOLESNYK 30 maj 2019
Good morning William y Elena, Thank you for taking the time to share your recent experience with Louren Hotel. We appreciate your choice. I am happy to learn that you enjoyed your stay and took a great fond of memories. I hope you will choose us again whenever your travels bring you back to the city of Prague. With kind regards, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

10/10 Fantastiskt

Maria Del socorro Mirella

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente elección!
Excelente ubicación, muy buen desayuno y excelente atención
Bodde här 3 nätter i maj 2019
Svar från Mykhaylo KOLESNYK 21 maj 2019
Dear ZEYNEP, Thank you for choosing Louren Hotel during your recent trip to Prague. I am pleased to learn that you enjoyed your stay and took only a positive fond of memories. I hope we will have a chance to welcome you again in future. Sincerely, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

2/10 Väldigt dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Do you want to stay at a hotel with no water supply? Go for it. At first, few oz of water come out from faucet followed by no water at all. Then you have to wait 5-10 minutes until their water tank is refilled. It will literally take you at least 45 min to take a shower since you have to stop every 2 min for the water to come out. This is absolutely ridiculous. Don’t even think about taking a bath in a tub.
Bodde här 2 nätter i maj 2019
Svar från Mykhaylo KOLESNYK 22 maj 2019
Dear Guest, Thank you for taking the time to share your recent experience. Unfortunately, I am not able to turn the clock back and fix everything earlier. You are absolutely right, during two days we have experienced an issue with water pressure. I do sincerely apologize for the inconvenience it cause you, I understand how frustrated it could be. I hope we will have a chance to welcome you back to serve you better. Thank you in advance for consideration. Sincerely, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is in a beautiful old building on a quiet street near the metro and tram lines. The beds were not very comfortable, so i probably wouldn't stay here again, as there are plenty of options in Prague .
Bodde här 1 natt i februari 2019
Svar från Mykhaylo KOLESNYK 20 maj 2019
Dear Guest, Thank you for taking the time to share your recent experience with Louren Hotel. I am happy that despite the uncomfortable bed you have enjoyed your stay, and the location was convenient for your purpose. You are right, Prague offers plenty of accommodation however, I hope we will have a chance to welcome you back to serve you better. Thank you in advance for consideration. Sincerely, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 4 nätter i april 2019
Svar från Mykhaylo KOLESNYK 29 apr. 2019
Dear Guest, Thank you for taking the time to share your recent experience with Louren Hotel. I am happy you enjoyed your stay and took a great fond of memories. I hope we will have a chance to welcome you back to serve you better. With kind regards, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

10/10 Fantastiskt

ZEYNEP

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Harika!
Oteli çok beğendik. Metroya 6-7 dk da ulaşılıyor, 4 durak sonra old town’a ulaşabiliyorsunuz. Kahvaltı Avrupa otellerinin standartlarına göre oldukça iyi. Odalar geniş ve tertemiz. Biz çok memnun kaldık.
Bodde här 3 nätter i april 2019
Svar från Mykhaylo KOLESNYK 21 maj 2019
Dear ZEYNEP, Thank you for choosing Louren Hotel during your recent trip to Prague. I am pleased to learn that you enjoyed your stay and took only a positive fond of memories. I hope we will have a chance to welcome you again in future. Sincerely, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i april 2019
Svar från Mykhaylo KOLESNYK 26 apr. 2019
Dear Guest, Thank you for taking the time to share your recent experience with Louren Hotel. We appreciate your choice, and I hope we will be able to welcome you back, whenever your travel needs bring you back to Prague. Sincerely, Mykhaylo KOLESNYK Director of Operations LOUREN HOTEL