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Recensioner av Star Hill Hotel & SPA

4 out of 5
Star Hill Hotel & SPA
Rruga Prishtinë-Veternik, Pristina, Kosovo

Recensioner

6,0
10 - Fantastiskt i betyg. 0 av 1 recensioner" "
8 - Bra i betyg. 0 av 1 recensioner" "
6 - Okej i betyg. 1 av 1 recensioner" "
4 - Dåligt i betyg. 0 av 1 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 1 recensioner" "

10/10

Renlighet

10/10

Personal och service

8,0/10

Boendets skick och faciliteter

Recensioner

6/10 Okej

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would stay again if the pool was functional
The hotel was in great condition. Disappointed that the pool wasn’t heated and did not have the ability to swim (which was the reason why I booked the hotel). The electricity kept flickering on and off when in the spa rooms (gave off a kind of creepy vibe). Especially since I was the only one in the area. Breakfast was good. When it was fresh. Room was perfect. Ordered a bottle of wine without knowing the price up front. Came out to 100euro. The wine was delicious however the price was a shock.
Bodde här 3 nätter i januari 2020
Svar från Star Hill Hotel & SPA 6 feb. 2020
Dear Mr.Castle , Thank you for taking your time to review your stay at our hotel. We're sorry to hear about your inconveniences and we kindly explain to you that the problem of electricity was in general for the whole neighborhood , we were working with a generator and that was also the problem that the pool wasn't heated. We really hope for your understanding and look forward into seeing you in the nearest future. Best regards, Star Hill Front Office team.