Altan

Recensioner av The Masthead Resort

2.5 out of 5
The Masthead Resort
31-41 Commercial Street, P O Box 577, Provincetown, MA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 169 av 433 recensioner" "
8 - Bra i betyg. 149 av 433 recensioner" "
6 - Okej i betyg. 66 av 433 recensioner" "
4 - Dåligt i betyg. 28 av 433 recensioner" "
2 - Väldigt dåligt i betyg. 21 av 433 recensioner" "

8,4/10

Renlighet

8,2/10

Personal och service

8,2/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Torkel

Bodde här 2 nätter i juli 2023

8/10 Bra

Per

Gillade: Renlighet
Our room was extremely small and in need of renovation, but we were glad to be able to find a room during one of the busiest week. The other rooms looked ok.
Bodde här 4 nätter i juli 2019

8/10 Bra

Johan

Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice hotel next to the ocean
The hotel is located right by the water and just 10 min from restaurants and stores on Commercial street. A nice walk in.
Bodde här 2 nätter i oktober 2018

10/10 Fantastiskt

Anne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint läge på tippen av Cape Cod
Trevligt ställe direkt på stranden! Mycket Cape Cod!
Bodde här 2 nätter i september 2018

8/10 Bra

Nishith, Worcester

Gillade: Renlighet och boendets skick och faciliteter
Good quick stay for 2 days.
Bodde här 2 nätter i maj 2024

8/10 Bra

Katherine

Gillade: Renlighet och personal och service
Absolutely beautiful area, amazing sunrises from our window.
Bodde här 1 natt i februari 2024

4/10 Dåligt

D R

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2024

8/10 Bra

Keir

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Our unit’s kitchen was extremely dated and though I didn’t intend to spend much time watching tv, I still would have preferred not watching shows on something so unbelievably small (maybe 38 inches in diameter) in such a large living room - with a SPECTACULAR view of the water - but also a large living room devoid of a coffee table, which I did actually find annoying. But those are easily overlooked by the value, charm and view in this very pleasant cottage which my GF and I both liked very much
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Changgyu

Bodde här 1 natt i januari 2024

8/10 Bra

Marisol

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful views
Bodde här 1 natt i november 2023
Svar från KarenL 16 dec. 2023
Marisol, Thank you for staying with us, and we appreciate the positive feedback. The Masthead offers a unique and beautiful piece of the West End of Provincetown, and we are ecstatic to share this experience with you! We pride ourselves on our location in the peaceful West End, with easy access to the dining and nightlife downtown. We also have a texting system for communicating with guest more efficiently, that also facilitates the check in and check out process. Come back soon, and safe travels!

8/10 Bra

Francis

Reste med sin partner
Gillade: Renlighet
Cute spot. We were to talk for the doorways in the up stairs cottage room facing commercial street. Smacked my head really hard like 3 times, they are smaller doorways. It was big tho, and the window overlooking the ocean was beautiful in the mornings. Bed was a full, so two 6 foot plus dudes didn’t fit great and it leaked thru the window above it (it was down pouring so hopefully doesn’t do that all the time). I wouldn’t stay in that specific room again but I’d be willing to try another room. All in all it was fine.
Bodde här 3 nätter i oktober 2023
Svar från KarenL 16 dec. 2023
Thanks so much for your great review! We want to be SPECTACULAR for you and all of our guests. We have waterfront suites, Waterfront cottages and rooms to accommodate every guest needs. We keep working hard to make sure that each stay is better than the last! Please come back soon! Safe travels!

8/10 Bra

Ralf

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Joseph M

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic View Room at The Masthead!
We had a very nice overnight stay at the Masthead. Very nice room with a beautiful view.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Walter

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023

8/10 Bra

Tina

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I liked the property and the area just wished our suite had way to access the outside line a balcony also wished it had an way to get ice. Took a pedi-cab downtown was a great time
Bodde här 1 natt i augusti 2023
Svar från KarenL 2 sep. 2023
Thank you so much for taking the time and provide your feedback. We have waterfront suites, Waterfront cottages and rooms to accommodate every guest needs. We have an ice machine right around the office building. We look forward to seeing you again soon!

10/10 Fantastiskt

Kerin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would stay there again
Bodde här 1 natt i augusti 2023
Svar från KarenL 2 sep. 2023
Thank you for staying with us, and we appreciate your feedback. The Masthead offers a unique and beautiful piece of the West End of Provincetown, with easy access to the dining and nightlife downtown. We have plenty of parking for our guests (on site, at the street and extra parking just at some blocks away).Come back soon, and safe travels!

6/10 Okej

Michael

Bodde här 3 nätter i augusti 2023
Svar från KarenL 2 sep. 2023
So sorry to hear your experience with us did not go well. Our team works very hard to be sure all our guests have an enjoyable stay. Please know we have many room options, including 3 bedroom cottages. We really hope that you will give us another chance to Wow you in the future.

10/10 Fantastiskt

Timothy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från KarenL 2 sep. 2023
Thank you for staying with us, and we appreciate your feedback. The Masthead offers a unique and beautiful piece of the West End of Provincetown, with easy access to the dining and nightlife downtown. We have plenty of parking for our guests (on site, at the street and extra parking just at some blocks away).Come back soon, and safe travels!

10/10 Fantastiskt

Arthur

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was so friendly and welcoming. The masthead is located in the quiet west end but it is only a five minute walk to the busier section of Commercial St.
Bodde här 1 natt i juli 2023
Svar från KarenL 2 sep. 2023
Thank you for staying with us, and we appreciate your feedback. The Masthead offers a unique and beautiful piece of the West End of Provincetown, with easy access to the dining and nightlife downtown. We have plenty of parking for our guests (on site, at the street and extra parking just at some blocks away).Come back soon, and safe travels!

10/10 Fantastiskt

Erin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Even though our room had a separate bathroom the room was great and location is great
Bodde här 4 nätter i juli 2023
Svar från KarenL 2 sep. 2023
Thank you for staying with us, and we appreciate your feedback. The Masthead offers a unique and beautiful piece of the West End of Provincetown, with easy access to the dining and nightlife downtown. We have plenty of parking for our guests (on site, at the street and extra parking just at some blocks away).Come back soon, and safe travels!

10/10 Fantastiskt

STEVE MARK

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was immaculate and very comfortable. It included a small kitchen and a small deck. I especially enjoyed sitting on the deck and looking out over the water. The only issue here is parking. Due to the nature of the location, There are limited parking spaces at the facility. There is parking available a short walk away at the Provincetown Inn, for which we were grateful. But it makes managing luggage challenging.
Bodde här 1 natt i juli 2023
Svar från KarenL 2 sep. 2023
Thank you for staying with us, and we appreciate your feedback. The Masthead offers a unique and beautiful piece of the West End of Provincetown, with easy access to the dining and nightlife downtown. We have plenty of parking for our guests (on site, at the street and extra parking just at some blocks away). People park on the yellow area with the flash lights on, unload and the go park to the Provincetown Inn. Come back soon, and safe travels!

2/10 Väldigt dåligt

Ian

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från KarenL 2 sep. 2023
So sorry to hear your experience with us did not go well. Our team works very hard to be sure all our guests have an enjoyable stay. Please know we have many room options, including 3 bedroom cottages. We really hope that you will give us another chance to Wow you in the future.

8/10 Bra

John, Anaheim

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I have never heard of a 10AM check out. 11 AM is standard. They told it used to be 9AM. Only down side to the property.
Bodde här 1 natt i juli 2023
Svar från KarenL 2 sep. 2023
Dear John, since the pandemic our cleaning protocol became more increased. Because we need to use a fogging machine after check out, let it sit and then come back to clean the room. Once is cleaned we use the fogging machine once more. Also, most of our extra housekeeping staff for the summer comes on J1 visas. That process also became more complicated. Then we decided to have an extra hour for cleaning and changed to 10 AM check out time. Thank you!

8/10 Bra

Elisabeth

Gillade: Personal och service och boendets skick och faciliteter
I love being on the water and being able to swim at high tide. Beautiful location. I did not like finding a condom under the bed when we checked in.
Bodde här 3 nätter i juni 2023
Svar från KarenL 9 juli 2023
So sorry to hear something like this was overlooked. Our team works very hard to be sure all our guests have an enjoyable stay. I will mention this incident in our next housekeeping meeting. We hope you can give us another chance to make it up to you. Thank you!

8/10 Bra

Charlie

Bodde här 1 natt i juni 2023
Svar från KarenL 9 juli 2023
Thank you for your review, we look forward to seeing you again soon!

6/10 Okej

elise

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
I was staying at the inn. The room was dinky. The bed was too short, which is really weird because I'm on the short side. No hot water, I managed to take a lukewarm shower at night. While the office was very responsive during the day, it was only open from 9-5. If you have a problem after five tough luck. Also noisy as it was on the street. I will not be back.
Bodde här 3 nätter i juni 2023
Svar från KarenL 9 juli 2023
So sorry to hear your experience with us did not go well. Our team works very hard to be sure all our guests have an enjoyable stay. Please know we have many room options, including 3 bedroom cottages, large waterfront suites, efficiencies and more. We hope that you will give us another chance to Wow you in the future.

8/10 Bra

Robert, Hampton

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Provincetown is full of over-priced lodgings but the Masthead is Not one of them. It’s a bit old and tired but very clean. It also has some wonderful views and a nice lawn overlooking the bay, and very few other places have this! It’s located in the quiet West End of town and is surrounded by charming homes. I’ll definitely return.
Bodde här 1 natt i juni 2023
Svar från KarenL 9 juli 2023
Dear Robert, we really appreciate your feedback! We are glad to hear you experienced the Old Cape Cod Experience! The tides are one of the best features, as you can swim at high tide and walk the flats at low....Come back soon, Safe Travels!

8/10 Bra

Nicolas, Somerville

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i maj 2023
Svar från KarenL 9 juli 2023
We are so glad to hear that you enjoyed your stay. We look forward to hosting you again!

10/10 Fantastiskt

Andrea

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything about this place is amazing
Bodde här 1 natt i maj 2023
Svar från KarenL 9 juli 2023
We are so glad to hear that you enjoyed your stay. We look forward to hosting you again!

10/10 Fantastiskt

annmarie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing spot! Gorgeous views! We will definitely be back!
Bodde här 1 natt i maj 2023
Svar från KarenL 9 juli 2023
Dear guest, we really appreciate your feedback! We are glad to hear you experienced the Old Cape Cod Experience! The tides are one of the best features, as you can swim at high tide and walk the flats at low....Come back soon, Safe Travels!

8/10 Bra

Jerry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från KarenL 9 juli 2023
We are so glad to hear that you enjoyed your stay. We look forward to hosting you again!

2/10 Väldigt dåligt

Stefani

Gillade inte: Personal och service
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Matthew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place was excellent! We originally were planning a day trip through Provincetown, but once we arrived, we just had to stay at least one night. Masthead was one of the only locations that provided same-day booking, and we were not disappointed! We ended up finding a great deal, in a one bedroom, shared bathroom space. Lucky for us, there was no one else booked in this area. That meant we had the washroom all to ourselves! Mind you, we did visit in shoulder season I think the experience would have been a little bit different in the busy season (sharing a shower and bathroom among potentially six people). But it is what it is and the price cannot be beat!
Bodde här 1 natt i april 2023

10/10 Fantastiskt

FRANK

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Love the Masthead. It feels like home
Bodde här 2 nätter i april 2023

6/10 Okej

robert

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When we checked in there was a strong and cold wind that got through the windows and made the room very cold - we could never get the room above 60 degrees. The room key did not work on our door so we had to take all of our valuables with us every time we left the room since we could don't lock the door.
Bodde här 1 natt i april 2023

8/10 Bra

Sean

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice
Bodde här 1 natt i april 2023

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great
Everything was fantastic.
Bodde här 1 natt i mars 2023
Svar från KarenL 10 apr. 2023
A pleasure having you stay with us. Come back soon!

10/10 Fantastiskt

Tord

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet, very clean and great location
Bodde här 1 natt i mars 2023
Svar från KarenL 10 apr. 2023
A pleasure having you stay with us. Come back soon!

10/10 Fantastiskt

Julie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this place. Our cottage is perfect. Very quaint and charming
Bodde här 1 natt i mars 2023
Svar från KarenL 10 apr. 2023
A pleasure having you stay with us. Come back soon!

10/10 Fantastiskt

Denise

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable, clean, quiet @ affordable for off Season
Bodde här 1 natt i februari 2023
Svar från KarenL 10 apr. 2023
Thank you so much for this wonderful review! Come back soon and safe travels!

10/10 Fantastiskt

Deborah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
As always, enjoyed our stay!
Bodde här 2 nätter i februari 2023
Svar från KarenL 10 apr. 2023
A pleasure having you stay with us. Come back soon!

8/10 Bra

Homero

Reste med sin partner
Gillade: Renlighet
La estadía estuvo buena
Bodde här 1 natt i februari 2023
Svar från KarenL 18 feb. 2023
Muchas gracias! Esperamos que vuelvas pronto.

10/10 Fantastiskt

Patrice

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful waterfront deck, interior was lovely, had everything you need. Great stay! would return in a heartbeat!
Bodde här 2 nätter i januari 2023

10/10 Fantastiskt

Russell

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cape classic
Masthead is a classic Cape Cod experience. Amazing view and a very cozy unit.
Bodde här 1 natt i december 2022

10/10 Fantastiskt

Lori

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed with another couple and enjoyed having a two bedroom suite with a nice living room, electric fireplace and kitchen. This was more fun, more comfortable and more economical than having two separate rooms. The resort is made up of a number of houses right on the beach and it would be awesome to sit on the long deck in the summer and look out at the harbor (we were here in December). We were in 41C which has a limited water view. The only things that weren't perfect - check in is at 4PM and the room wasn't ready a minute before then, and there was no dish towel nor paper towels in the kitchen. Parking is limited, but there's a town lot close by which is free in the winter. We will be happy to stay here again.
Bodde här 2 nätter i december 2022

8/10 Bra

Edward

Bodde här 1 natt i december 2022

10/10 Fantastiskt

john

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
property and room were fantastic...more than I expected however it lacked adequate Parking. I had to park off property and walk to hotel...at a cost
Bodde här 2 nätter i oktober 2022

10/10 Fantastiskt

Liza

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sweet cape like vibe!
This is one of my favorite places to stay in Provincetown. It is quiet and far out on the West End. It is however quite a walk into town. For example, Probably a 15-20 minute walk to the center And obviously further to some of the great restaurants on the East End.
Bodde här 3 nätter i oktober 2022
Svar från John E. Ciluzzi 24 okt. 2022
Thank you so much for your review! We take so much pride in our work, the property, and community of Provincetown. We've been open year round since 1959 and continue to make improvements to the business to make each stay better than the last! Come back soon and safe travels!

10/10 Fantastiskt

Tim

Gillade: Renlighet och boendets skick och faciliteter
Fantastic value, great waterside location, parking. Perfect room for a weekend getaway.
Bodde här 3 nätter i oktober 2022
Svar från John Ciluzzi 24 okt. 2022
Wow, thank you so much for the wonderful review. We are located in the west end, quiet residential area of Provincetown and am so happy that you enjoyed! Come back soon and safe travels!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2022