Hotell i Pucalá

“Great staff, especially Miss Madeleine. Excellent staff. About the room, I honestly had a bad experience because they didn't change my sheets. The worst thing was that I had been sick and I had to get on an IV and I bled a little in the sheets. And with those same stained sheets, they made my bed the next day. Overall, The front desk staff are excellent.”

“The hotel is big and is close to the Main Street and bus terminal Emtrafesa. The Italian restaurant was best. We went there several times.”

“Buen trato, aparcamiento muy pequeño, pero en la calle tienen cámara de seguridad y da "cierta tranquilidad" aparcar afuera.”

“The location is amazing, room cozy and clean. The customer service is excellent.”

“Este hotel me encanta super limpio , la gente super pero super amable, super comodo , esta en el centro d ela ciudad y puedes movilizarte facil desde ahi!!!! Siempre que vengo a chiclayo escogo venir a este hotel porque es lo mejor!!! No dudes en rentarlo no te vas arrepentir.... gracias casa patrones por tu buen servicio ”

“Todo excelente y la ubicacion”

“Not a bad place, but for the price, It could be better - comparing after a full month in Peru. 1st when I got to my room - hot water didn't work in the shower. I went to the staff and she insisted that that's how showers work and that was fine. I said... no. In no other place in Peru in any hostel, hostal or hotels, showers were so bad. She offered my to change my room the next day and... showers were fine. I don't understand why insist with the customer on something like that. Besides that,...

“Room was neglected, no towels 3 day and the room was never clean staff was friendly ”