The front desk was very helpful, particularly Susana who answered our many questions and helped us set up a tour via taxi of the most popular spots in San Cristobal. Great location. Easy to get to restaurants and the pier. Plenty of fresh water right by the room (Room #4).
The only complaint was that some very small ants started appearing in our room on the second day. We found where they were entering (Room #4) in the back corner, and tried to use soap to dissuade them. Only helped a little. That's probably something housekeeping regularly guards against. But, we had asked for no housekeeping on our second day (wasn't needed in terms of towels or clean-up).
The positives outweighed the negatives. We enjoyed our time in San Cristobal.