The “owner” is nothing more than a hidden middle man (that you pay for) that sets the reservation at the hotel for you. Anyone can book through the hotel directly.
At check in the hotel disavowed any relationship with VRBO. Another surprise was the hotel required a security deposit that’s not mentioned in the VRBO listing.
The unit was nice, clean and had a great view. But the shower didn't have water (the “owner” was notified via VRBO’s message system and we got a form message that they DO NOT reply through VRBO and then didn’t respond at all). The TV worked with local Mexico channels but the internet was so slow it took 5 minutes to load Yahoo’s web page. The DVD player didn’t have a remote and it’s the type without physical buttons.
The hotel staff was less than professional but the adjoining restaurant was very good and friendly. Be warned you can have guests (our friends were staying in the next building over known as the Sonoran Sea) but they are not allowed in the pool or bar area without a wristband and the hotel will only give you four. No exceptions and offering to pay extra results in no additional wristbands.
We have been to Puerto Penasco many, many times over the years and have never had these issues.
Stay someplace else.