Started out OK. For what we paid kinda run down and sparse kitchen equip. Sleeps 12...6 forks in unit. Poorly constructed bunk bed nearly killed one of our party when top bunk crashed thru to bottom with normal amount of weight above.They charged us for the repairs! Rained hard last night of trip, sewer backed up and 2 inches of water flooded the entire villa. Roof leaked from skylight and all vents above toilets. I came across another review of this villa unfortunately after we got back where same thing happened in July 2018 without rain. I asked if this had ever happened before and Denise the manager said....oh no first time (outright lie). So they know they are putting guests in this potential situation. We had 2 adults and 9 kids in the group basically ruined the tail end of our trip. Asked for one nights refund and refund of cleaning fee...sorry sir no refunds this was an act of nature. It has happened before and without rain, leaking roof and vents are not act of god and neither is a bed breaking that should hold my wife and I but cannot hold 3 kids sitting on it. They could have made it right but chose not to. BTW when you are communicating back and forth about this place you are renting from the resort and not an individual owner. I get why nobody owns it. I have been coming to RP for years and love RP. There are many great places to stay. Bella Sirena, Las Palomas, Costa Diamante. Go there....don't ever rent this villa or come to Las Palmas....your really taking your chances if anything were to go wrong. Their customer service so so bad it is a joke. I would not take a free trip to this dump.