Hotell med pool i Puerto Quetzal

“From start to finish it was a horrible experience! We had to change key cards three times, there was no hot water, no WiFi, no working tv. Our room was in poor condition and they really need to look after their installations better. They made several mistakes with our booking resulting in me getting charged three times! The check in took close to an hour. The staff was rude and not helpful at all and not a single time did we get an apology or any kind of compensation. A huge disappointment! ”

“This is a lovely hotel at the Pacific coast, a few hours drive from Guatemala City. Outstanding service from lovely staff. Nice albeit crowded pool areas. Do not consider if you need good Wi-Fi. It only works, and badly so, in common areas. That said, we would definitely stay here again. ”

“El hotel es muy bonito y a unos pasos de la playa el personal es bastante amable ! El único tema a considerar es que si vas a descansar esta muy cerca de la discotecas y se escucha a música hasta la madrugada .”

“No towel the pool was dirty noisy pass 2 am ”

“El personal del hotel es muy cordial y siempre están dispuestos a ayudar. El hotel es pequeño pero muy muy cómo, las habitaciones son espaciosas.”

“Amenities are veey durty...no maintennace poor quality of food ”