Lyxhotell i Puerto Vallarta

“Paid for all inclusive and they had "premium" options so it wasnt really all inclusive. Front desk tried to upsell SPAs everytime they saw us . Had early check in and the concierge said room would be ready in about half an hour but waited almost 2 hours for it. Paid extra for a private beach dinner and when we showed up they weren't ready, they said you can come back tomorrow or wait about an hour an a half very unprofessional. The rooms speaker and tablet would not fully connect at times. Tried...

“La atención desde que llegas hasta que debes salir es simplemente espectacular!!!! Las imágenes que ves en la reserva no muestran lo hermoso que es el hotel y sus habitaciones… la pasamos genial”

“Excelente! Gran playa!”

“Beautiful property, lush greenery everywhere, excellent service, beach lounging & pool hanging are immaculate. Don't miss the lazy river! Will definitely be back.”

“Beautiful resort, and the staff is absolutely amazing. Our concierge Modesta was wonderful!! She took care of everything from dinner reservations to spa and everything inbetween! Truly an amazing vacation!!”

“The best service”

“The room was clean staff was friendly the resort is beautiful”

“Casi no tenian opciones para alergias”