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Recensioner av Best Western Thurrock Hotel

3 out of 5
Best Western Thurrock Hotel
Ship Lane, Aveley, Purfleet, England

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 178 av 513 recensioner" "
8 - Bra i betyg. 191 av 513 recensioner" "
6 - Okej i betyg. 75 av 513 recensioner" "
4 - Dåligt i betyg. 41 av 513 recensioner" "
2 - Väldigt dåligt i betyg. 28 av 513 recensioner" "

8,2/10

Renlighet

8,2/10

Personal och service

7,6/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

8/10 Bra

Mark

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was ok
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Mike

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Having previously stayed here twice, I was aware of what was provided for a stay. On this occasion though, a suite came up at an affordable price so I was given much more in the way of space and luxury which included a jetted bathtub which was a sublime way to finish a long, tiring day. Breakfast was wonderful as usual and I could not ask for a better piece of accommodation.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Angela

A very clean and lovely place. Staff very welcoming and well presented. Rooms are large and comfortable bed. Only negative feedback I can give is no lamp/light for when you don’t want the main lights on. I enjoyed my break and will return when I’m in the area again.
Bodde här 2 nätter i maj 2024

8/10 Bra

Eileen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly and helpful staff
Bodde här 1 natt i maj 2024

8/10 Bra

Miriam

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

8/10 Bra

Mario

Gillade: Renlighet, personal och service och bekvämligheter
Room 231 needs modernising room smelt of smoke. And toilet had a drain smell. Towels have a greasy smell as if washed with kitchen items.
Bodde här 1 natt i april 2024

8/10 Bra

Joanna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel but beds very hard & rooms very creaky food was good but I never slept much shame because I loved the hotel
Bodde här 3 nätter i mars 2024

8/10 Bra

Niala, Fleet

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Receptionist was very helpful and friendly. Expedia had said the restaurant was closed but it was actually open and was giving out old information. Good idea to check directly with hotel.
Bodde här 1 natt i mars 2024

8/10 Bra

Nandani

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really helpful staff Great choices for breakfast conveniently located to get to East London and Lakeside Shopping A bit of road noise but heavy drapes shut most of it out.
Bodde här 1 natt i februari 2024
Svar från kim 29 feb. 2024
Thank you so much for taking the time to leave us a review.We appreciate the feedback and look forward to seeing you again.Kindest RegardsThe Best Western Thurrock Hotel

10/10 Fantastiskt

zoe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super night
Super ... Very spacious hotel inc large bedroom. Hotel maybe a bit dated but it's clean today and the staff and super helpful and friendly. I would recommend and definitely stay again ..
Bodde här 1 natt i februari 2024
Svar från kim 29 feb. 2024
hank you so much for taking the time to leave us a review.We appreciate the feedback and look forward to seeing you again.Kindest RegardsThe Best Western Thurrock Hotel

8/10 Bra

Chris

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Shower excellent, hot and powerful 👍
Bodde här 1 natt i februari 2024
Svar från kim 29 feb. 2024
hank you so much for taking the time to leave us a review.We appreciate the feedback and look forward to seeing you again.Kindest RegardsThe Best Western Thurrock Hotel

2/10 Väldigt dåligt

Aaron

Bodde här 1 natt i februari 2024
Svar från Donna 2 mars 2024
Thank you so much for leaving a review for the Best Western Thurrock Hotel.All of your feedback is appreciated. We look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 Fantastiskt

Brian

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Spacious and clean room. Generally comfortable, I found the spring mattress a little uncomfortable. And surprisingly quieter than I expected with the motorways so close by. Reception staff were courteous and friendly. The room felt quite warm with three occupants, but cooled a little with the windows opened a little. And to be honest I didn’t look at adjusting the radiators at all. As we only stayed the one night for a family gathering at Berwick Manor nearby. I’d definitely consider staying here again should the need arise.
Bodde här 1 natt i februari 2024
Svar från kim 29 feb. 2024
hank you so much for taking the time to leave us a review.We appreciate the feedback and look forward to seeing you again.Kindest RegardsThe Best Western Thurrock Hotel

10/10 Fantastiskt

Alan

Bodde här 1 natt i januari 2024
Svar från kim 29 feb. 2024
hank you so much for taking the time to leave us a review.We appreciate the feedback and look forward to seeing you again.Kindest RegardsThe Best Western Thurrock Hotel

10/10 Fantastiskt

Anish

Great
Bodde här 1 natt i januari 2024
Svar från kim 29 feb. 2024
hank you so much for taking the time to leave us a review.We appreciate the feedback and look forward to seeing you again.Kindest RegardsThe Best Western Thurrock Hotel

2/10 Väldigt dåligt

Sameer

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Not too happy
When I booked I was shown a picture of a room with a nice bath tub and on the listing on hotel.com it also said shower and bath tub in the room but the room only had a shower which was very disappointing, the room was freezing cold with no option to turn the heating on or off so I asked reception how do I get heating and the guy said it would be turning on in an hour which would have been 1am. The room didn’t warm up when I tried to sort this all out the next day the person I needed to speak to wasn’t there and I was also told only junior suites have bath tubs so it was falsely advertised but I didn’t get a refund. Normally I wouldn’t complain but I wanted to soak in the bath tub after a hard week and that was my reason for booking this particular hotel, the room was big and there was an odd banging noise every half hour, as I said not one to complain but this time I was disappointed.
Bodde här 1 natt i januari 2024
Svar från Reservations 22 jan. 2024
Good Morning, We are sorry to hear you had a terrible experience with your stay. Our accounts team are processing you a refund.Regarding our rooms we do have some rooms with a bath, next time you book please request one.Many thanks,Reservations team.

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent location
Very pleased with this hotel. Excellent staff and close to underground for trip into West End and Tilbury Docks!!
Bodde här 2 nätter i januari 2024
Svar från kim 29 feb. 2024
hank you so much for taking the time to leave us a review.We appreciate the feedback and look forward to seeing you again.Kindest RegardsThe Best Western Thurrock Hotel

10/10 Fantastiskt

Joel

Bodde här 2 nätter i november 2023
Svar från kirsty 2 mars 2024
d day,Thank you so much for leaving a review of The Best Western Thurrock Hotel.All feedback is very important to usWe hope to see you back soonKindest RegardsBest Western Thurrock Hotel

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 Fantastiskt

Emmanuel

Bodde här 2 nätter i december 2023
Svar från Reservations 27 dec. 2023
Thank you for taking the time to leave us a positive review, we hope to see you again soon.

8/10 Bra

Paulinus

Bodde här 1 natt i december 2023
Svar från donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

8/10 Bra

Tom

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i december 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated.Look forward to seeing you again soon.Kind RegardsBest Western Thurrock Hotel team

10/10 Fantastiskt

Gary

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

6/10 Okej

Mike

Affärsresenär
Gillade: Bekvämligheter
Gillade inte: Renlighet
Parking was a nightmare. The room was very tatty with marks on the carpet and the bath panel was hanging off. Redeeming factors were a great shower, location close to shopping centre abd a wonderful breakfast.
Bodde här 1 natt i december 2023
Svar från Reservations 7 dec. 2023
Good Afternoon,We are sorry to hear about your recent stay at our hotel. We are currently in the process of renovating our hotel, can I ask which room number it is that you stayed in?Kind Regards,

10/10 Fantastiskt

D

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review for the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

6/10 Okej

Joan

The room was clean but had a smell in the shower and was told to run the water and it will clear. The cold water in the shower did not work in the mixer tap.
Bodde här 1 natt i december 2023

6/10 Okej

Deejai

Reste med sin partner
Gillade: Personal och service
Called out maintenance 3 times as bath flooded bathroom when used. Unable to change temperature on shower. Shower plug hole blocked and tray filled up to brim with water. This was in a room which I paid £150 for the night!!
Bodde här 1 natt i december 2023

8/10 Bra

S J

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fine for pre Tilbury cruise and Lakeside shopping.
Happy other than no lift.
Bodde här 1 natt i november 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 Fantastiskt

Catherine

Bodde här 1 natt i november 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review for the Best Western Thurrock Hotel. We hope to see you again soon. Kind RegardsBest Western Thurrock Hotel team

10/10 Fantastiskt

Matt

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
Nice hotel, conveniently located just off the M25 at Thurrock/Lakeside. Nice, clean en-suite rooms, with Wi-Fi included. Plenty of parking available, a good selection of breakfast is available at a reasonable price. The restaurant also serves evening meals and there is a nice bar. Lakeside shopping is a short walk/drive away as is Chafford Hundred Rail Station, which provides frequent trains to London or Southend. A great hotel at a great price - I always stay here when visiting London or Lakeside.
Bodde här 2 nätter i november 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 Fantastiskt

debby

Reste med sin partner
Gillade: Bekvämligheter
Nice hotel and staff. Very clean.
Bodde här 1 natt i november 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

8/10 Bra

Andrew

Bodde här 1 natt i november 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 Fantastiskt

PABLO

Bodde här 2 nätter i november 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 Fantastiskt

chukwuma

Bodde här 1 natt i november 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

4/10 Dåligt

Vincent

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not so impressed to be honest. Expected a bigger bed to start with. Got only 3 small beds for 2 adult and a 14 year old child in whst is supposed to be a family sized bedroom. Had mosquitoes bitting my kids all through our stay.
Bodde här 3 nätter i oktober 2023

2/10 Väldigt dåligt

Ismet

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unsere Zimmer wurde nicht aufgeräumt und wir haben auch keine neue Badetücher erhalten. die Zimmer waren ziemlich alt und hat einen starken Geruch, frühstück gab es keine grosse Auswahl es gab immer das gleiche das Auto ist das Geld nicht wert.

8/10 Bra

Stuart

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 Fantastiskt

pat

Bodde här 1 natt i oktober 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 Fantastiskt

Linda

Bodde här 1 natt i oktober 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

2/10 Väldigt dåligt

M

Affärsresenär
Gillade inte: Rummets bekvämlighet
Multiple vehicle break ins, AVOID!!!
I stayed in Executive Suite Room 147, the room itself was nice but was filled with mosquitoes!! The ceiling and walls were already covered with squatted mosquitoes and I added to them but was still bitten in the night In the morning I went out to my Pick-up to find the back had been broken into and £1000s worth of tools and equipment had been stolen. Two other vans had been broken into the same evening as well. The reception mentioned it has happened previously and on a regular basis!! AVOID this hotel like the plague if you’re in a commercial vehicle with expensive kit in the back. There was evidence of other break ins littering the car park, lock assemblies, broken locks etc, it’s clearly a hot spot for break ins
Bodde här 1 natt i oktober 2023
Svar från Kim 3 okt. 2023
Thank you so much for taking the time to message us regarding your stay. Our security system has been updated and a new gate is in production. We try all we can to work with the police for any incidents in the area and they are helping us to become completely secure.Please do come back and give us another chance as we go above and beyond to ensure our guests have the best stay with us. I myself personally will deal with your booking.Kindest RegardsGeneral Manager

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
My short stay (2 nights)
The limited staff were friendly but had difficulty speaking to someone at reception as not available, off doing other functions. Had to change room twice due to lack of basic amenities. Rooms clean, tidy & spacious bed comfortable. There was a party with loud music that finished around 23:30 but was told it should finish around 22:00 - I was offered another move but declined.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Glenn

Bodde här 1 natt i september 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

6/10 Okej

Tariq

Bodde här 1 natt i september 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciate..Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

8/10 Bra

mandy

Gillade: Renlighet och personal och service
Bodde här 1 natt i september 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

6/10 Okej

Daniel

Affärsresenär
Gillade: Personal och service
Bodde här 1 natt i september 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 Fantastiskt

Glenn Dale

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

6/10 Okej

Patrick

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 Fantastiskt

Jacqui

Bodde här 2 nätter i september 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 Fantastiskt

Muhammad Altaf

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team

10/10 Fantastiskt

Hannah

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från Donna 2 mars 2024
Thank you so much for leaving a review of the Best Western Thurrock Hotel.All of your feedback is appreciated as we go above and beyond to make your stay special.Look forward to seeing you againKind RegardsBest Western Thurrock Hotel team