Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We are looking forward to welcoming you back to Hyatt Regency Qingdao in the near future.

Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We are looking forward to welcoming you back to Hyatt Regency Qingdao in the near future.

Dear Guest,Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. I was sincerely concerned regarding your comments on the mini bar service which failed to meet your expectations during your stay. I have shared your feedback with the related management team to take this opportunity to look into that right away. Please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We are looking forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future.

Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We are looking forward to welcoming you back to Hyatt Regency Qingdao in the near future.

Dear guest, thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. I was sincerely concerned regarding your comments on the front desk service which failed to meet your expectations during your stay. I have shared your feedback with the related management team to take this opportunity to look into that right away. Once again please accept our sincere apologies for your experience and please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We look forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future. With best regards, Grace Qiu Director of Marketing Communications Hyatt Regency Qingdao

Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. Please allow me to thank you for your kind words, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Grace Qiu Director of Marketing Communications Hyatt Regency Qingdao

Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on the hotel location and staff service. Please allow me to thank you for your kind words, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Grace Qiu Director of Marketing Communications Hyatt Regency Qingdao

Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had an overall great experience staying with us. We look forward to welcome you back to Hyatt Regency Qingdao and having the opportunity to show you our true hospitality in the near future. With best regards, Mariano Silvestri General Manager Hyatt Regency Qingdao

Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on the hotel location and staff service. Please allow me to thank you for your kind words, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Grace Qiu Director of Marketing Communications Hyatt Regency Qingdao

尊敬的客人：您好，非常感谢您给予酒店珍贵的评价，也非常感谢您信赖并选择下榻青岛鲁商凯悦酒店，酒店地址位于青岛市崂山区石老人海水浴场沙滩之上，风景优美，山海壮阔。我们诚挚的欢迎您再次下榻，酒店将秉持一如既往的优质服务以及汇聚特色的美食，为您带来意想不到的优质体验，希望您的此次休闲之旅能够为您留下难忘的记忆，期待与您再次相聚，感谢您的珍贵点评，祝您生活愉快。

Thank you very much for taking your valuable time to share your feedback with us. With best regards, Mariano Ernesto Silvestri General Manager Hyatt Regency Qingdao.

Dear guest, thank you very much for taking your valuable time to share your feedback with us. Following your recent stay at Hyatt Regency Qingdao, I was sincerely concerned regarding your feedback on service during your stay failed to meet your expectations. It’s not typical of the standards we strive to deliver at Hyatt Regency Qingdao. I have shared your feedback with the related management team to take this opportunity to review our operation procedure and retrain our associates to improve our service as per our previous communications. Once again please accept our sincere apologies for the poor experience and please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We look forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future.

尊敬的客人：您好，非常感谢您给予酒店珍贵的满分评价，也非常感谢您信赖并选择下榻青岛鲁商凯悦酒店，酒店地址位于青岛市崂山区石老人海水浴场沙滩之上，风景优美，山海壮阔。我们诚挚的欢迎您再次下榻，酒店将秉持一如既往的优质服务以及汇聚特色的美食，为您带来意想不到的优质体验，希望您的此次休闲之旅能够为您留下难忘的记忆，期待与您再次相聚，感谢您的珍贵点评，祝您生活愉快。

Dear Benjamin, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on guestroom, front desk service, location and surrounding facilities. Please allow me to thank you very much for your kind words. We are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Mariano Silvestri General Manage Hyatt Regency Qingdao

Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. Please allow me to thank you for your kind words, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future.

Dear Benjamin, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on hotel location. Please allow me to thank you very much for your kind words. We are looking forward to welcome you back to Hyatt Regency Qingdao in the near future.

尊敬的WENTING：您好，非常感谢您给予酒店珍贵的评价，也非常感谢您信赖并选择下榻青岛鲁商凯悦酒店，酒店地址位于青岛市崂山区石老人海水浴场沙滩之上，风景优美，山海壮阔。我们诚挚地欢迎您再次下榻，酒店将秉持一如既往的优质服务以及汇聚特色的美食，为您带来意想不到的优质体验，希望您的此次休闲之旅能够为您留下难忘的记忆，期待与您再次相聚，感谢您的珍贵点评，祝您生活愉快。

Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. I was sincerely concerned regarding your feedback on room, machine noise and barbecue smell during your stay failed to meet your expectations. It’s not typical of the standards we strive to deliver at Hyatt Regency Qingdao. I have shared your feedback with the related management team to take this opportunity to review our operation procedure and retrain our associates to improve our service as per our previous communications. Please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We look forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future. With best regards, Mariano Silvestri General Manager Hyatt Regency Qingdao

Dear Gregory, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on the beach, the sea and your overall feeling of Qingdao. Please allow me to thank you for your kind words, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Jane Ruan Director of Operations Hyatt Regency Qingdao

Dear Guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback. Please allow me to thank you for your kind words, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Carl Duggan General Manager Hyatt Regency Qingdao

Dear FABRIZIO, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Carl Duggan General Manager Hyatt Regency Qingdao

Dear Shohei, Thank you very much for taking your valuable time to share your feedback with us. Following your recent stay at Hyatt Regency Qingdao, I was sincerely concerned regarding your feedback on service during your stay failed to meet your expectations. It’s not typical of the standards we strive to deliver at Hyatt Regency Qingdao. I have shared your feedback with the related management team to take this opportunity to review our operation procedure and retrain our associates to improve our service as per our previous communications. Once again please accept our sincere apologies for the poor experience and please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We look forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future. With best regards, Carl Duggan General Manager Hyatt Regency Qingdao

Dear Shohei, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Please allow me to thank you for your positive feedback on breakfast and your overall feelings of the hotel. I was sincerely concerned regarding your feedback on service, staff English skills and check-in and check-out process during your stay failed to meet your expectations. It’s not typical of the standards we strive to deliver at Hyatt Regency Qingdao. I have shared your feedback with the related management team to take this opportunity to review our operation procedure and retrain our associates to improve our service as per our previous communications. Once again please accept our sincere apologies for the poor experience and please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We look forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future. With best regards, Carl Duggan General Manager Hyatt Regency Qingdao

Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. Please allow me to thank you for your positive feedback, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Carl Duggan General Manager Hyatt Regency Qingdao

Dear R, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. I was sincerely concerned regarding your feedback on guestroom, service, staff English skill during your stay failed to meet your expectations. It’s not typical of the standards we strive to deliver at Hyatt Regency Qingdao. I have shared your feedback with the related management team to review our operation procedure and retrain our associates to improve our service as per our previous communications. Once again please accept our sincere apologies for the poor experience and please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We look forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future. With best regards, Carl Duggan General Manager Hyatt Regency Qingdao

Dear FABRIZIO, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on service and food options. Please allow me to thank you for your kind words. I have shared your feedback with the related management team to retrain our associates to improve English skills as per our previous communications. Please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Carl Duggan General Manager Hyatt Regency Qingdao

Dear Yu Wen, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on the beach and your relaxing time. I was sincerely concerned regarding your feedback on the selectivity of food during your stay failed to meet your expectations. I have shared your feedback with the related management team to take this opportunity to review our operation procedure and retrain our associates to improve our service. Please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We look forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future. With best regards, Carl Duggan General Manager Hyatt Regency Qingdao

Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on the beach, Regency club and food we prepared for you. Please allow me to thank you for your kind words. We are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Carl Duggan General Manager Hyatt Regency Qingdao

Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. Please allow me to thank you for your positive feedback, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Carl Duggan General Manager Hyatt Regency Qingdao

Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. Please allow me to thank you for your positive feedback, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Carl Duggan General Manager Hyatt Regency Qingdao