Thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your cozy attic room and found it well-equipped with amenities like the coffee maker and small fridge. It's great to know that our excellent location and convenient parking added to your positive experience.We apologize for any inconvenience you experienced with the front desk service. We understand how important it is to have assistance readily available, and we are currently working on improving our staffing to ensure more consistent availability.Your feedback is invaluable to us as we strive to enhance our guests' experience. We hope to have the pleasure of welcoming you back in the future and providing an even more seamless stay.Warm regards,

Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you enjoyed our amazing location and appreciated the beautiful historical decor of our property.We sincerely apologize for the discrepancy regarding the bed size and the firmness of the mattress. Your comfort is our top priority, and we're sorry to hear that the bed did not meet your expectations. We will be investigating this matter to ensure that our room descriptions are accurate and will take steps to address the issue with the mattress.

Thank you for the perfect note of 5 out of 5. We are extremely happy that you enjoyed you stay at our property!

Bonjour Carol !Thank you for your glowing review! We're thrilled to hear that you found your stay at our hotel fantastic. It's wonderful to know that you enjoyed the charm and convenience of our attic room, along with the thoughtful amenities like the Nespresso machine and heated bathroom floors.We're delighted that our team could assist you with your heavy electric cooler and make your stay more comfortable. Providing exceptional service is always our goal.We're also thrilled that you enjoyed your dining experience in our restaurant. It's truly rewarding to hear that it was the highlight of your trip.Thank you for choosing to stay with us and for appreciating the unique architectural style of our hotel. We can't wait to welcome you back for another delightful stay in the future!Warm regards from the whole team!

Thank you for your positive feedback! We are glad to learn that you enjoyed your stay.We hope to see you again soon!

Thank you for your positive feedback! We are glad to learn that you enjoyed your stay.We hope to see you again soon!

Merci beaucoup pour cette rétroaciton positive. Nous sommes heureux que vous avez aimé votre séjour parmi nous.En espérant vous revoir bientôt !

Merci beaucoup pour cette rétroaciton positive. Nous sommes heureux que vous avez aimé votre séjour parmi nous.En espérant vous revoir bientôt !

Thank you for sharing your positive experience! We're delighted to hear you had a great time with your family. We look forward to welcoming you all back soon!

Thank you for your wonderful review! We're delighted to hear that you had a perfect stay with us and that our front desk team could accommodate your early check-in request. It's fantastic to know you found our hotel to be a romantic retreat. We look forward to welcoming you back for another memorable stay soon!

Thank you for your glowing review! We're thrilled to hear that you found our hotel to be a delightful surprise. Our quaint building indeed holds a lot of charm, and being centrally located in Old Quebec adds to its appeal. We appreciate your tip about the stairs and lack of elevator – it's helpful for future guests to know. We hope to welcome you back for another memorable stay soon!

Thank you for your fantastic review! We're thrilled to hear that you found our hotel to be an ideal spot to experience the beauty of Quebec City. Being situated close to both the upper and lower parts of the city truly offers the best of both worlds. We're glad our friendly staff could enhance your experience. We hope to have the pleasure of welcoming you back soon for another memorable visit!

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our charming property and found our service friendly and accommodating. We'd be delighted to welcome you back anytime you're in the city!

Thank you so much for the wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our rooms to your liking. We hope to have the pleasure of welcoming you back soon for another great experience!

Thank you for your glowing review! We're delighted to hear that you found our hotel beautiful and enjoyed the spacious room with its Rococo theme. It's fantastic to know that you also had a great dining experience at our restaurant. We can't wait to welcome you back for another wonderful stay!

Thank you for your positive review and wonderful comments. We are glad you enjoyed your stay at our property!

Thank you so much for this positive review! We are thrilled to read your comments. You are welcome back any time!

Dear Guest,Thank you for your wonderful 5/5 review! We're delighted to hear you found our place clean and cozy. Hope to see you again soon!Warm regards,

Dear guest,Thank you so much for the fantastic 5/5 rating! We're delighted to hear you had such an enjoyable stay with us. Your feedback is greatly appreciated, and we can't wait to welcome you back for another memorable experience!

Dear guest,Thank you for your positive feedback! We're pleased to hear you enjoyed the Nespresso in your room and found our bag holding service convenient. We aim to make your stay as comfortable as possible. Hope to see you again soon!

Thank you for taking to time to write us this review. We will definitely be looking at lot closely at maintenance including our bathroom fans with housekeeping. Thank you

Dear guest,Thank you for your wonderful review! We're thrilled you enjoyed our central location in Old Quebec and the charm of our historic building across from the Chateau Frontenac. We couldn't agree more! Hope to see you again soon.

Thank you very much for your feedback and positive review. We are happy you enjoyed your stay and sorry about the stairs.We would be happy if you do come back!

Thank you for taking the time to write this feedback. We are deeply saddened to learn that your stay was subpar. We will definitely be looking at the bed to see if there is a way for us to improve it.Thank you

Thank you for your perfect feedback! We are extremely happy to know everything was up to your standards during your stay.We hope to see you again soon!

Merci beaucoup pour vos beaux commentaires et la note parfaite ! Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour parmi nous.N'hésitez pas à revenir nous voir !

Merci beaucoup pour votre rétroaction positive ! Nous sommes heureux d'apprendre que vous avez apprécié l'Auberge !

Thank you very much for your positive review and wonderful comments! We are very happy to read this.

Thank you for your feedback! We're thrilled that you enjoyed our great location and found the spot quiet and comfortable. It's wonderful to hear that everything was within walking distance for you. We hope to welcome you back again soon!

Dear guest,Thank you so much for the fantastic 5/5 rating! We're delighted to hear you had such an enjoyable stay with us. Your feedback is greatly appreciated, and we can't wait to welcome you back for another memorable experience!

Bonjour Sydna, We thank you immensely for your excellent rating on Expedia! It's a pleasure to know that you had an enjoyable stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your experience at our establishment. We hope to have the pleasure of welcoming you again on your next trip. Don't hesitate to contact us if you need anything. See you soon!

Thank you very much Maria!

Bonjour Kristy, Thank you for your feedback! We apologize for any inconvenience you experienced with parking. We understand that it can be frustrating. We're glad to hear that despite this issue, you found everything else to be amazing. If there's anything else we can do to improve your experience, please let us know. We hope to have the opportunity to welcome you back in the future!

Bonjour Karl-Heinz, We thank you immensely for your excellent rating on Expedia! It's a pleasure to know that you had an enjoyable stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your experience at our establishment. We hope to have the pleasure of welcoming you again on your next trip. Don't hesitate to contact us if you need anything. See you soon!

Bonjour Paul,Thank you very much for this wonderful feedback! Your comments are why we want to thrive as a leader in hospitality. We will also look into the odour problem, truly sorry about that.We are glad to know you will be back and we look forward to it!

Merci beaucoup Clément pour cette rétroaction positive et ce merveilleux commentaire. Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour !

Thank you very much for your feedback. We are always delighted to know that guests enjoyed our hotel. Staff is not here at night you are right, as we operate a virtual front desk at night. We hope to welcome you again soon!

Thank you so much for your positive feedback and wonderful comments! We are extremely glad to read this and are happy you enjoyed your stay and our hotel. We will pass the word to our staff, they will be very excited to hear your comments.We hope to see you again soon!

Thank you so much for your delightful review! We're thrilled to hear that you enjoyed your stay at our hotel and that you found our location convenient. It's wonderful to know that our friendly staff and delicious restaurant made your experience even more enjoyable. We hope to have the pleasure of welcoming you back soon!

Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay and that you've recommended us to others. We apologize for the delay in receiving your checkout bill. We have tried to contact you but we havent received a response yet. Please feel free to contact us again,we would love to help you. We appreciate your patience and hope to welcome you back again soon!

Thank you for the positive feedback and wonderful comments! Hope to see you again soon!

Thank you for your feedback and wonderful comments! We will ensure ourselves to pass the information to the restaurant too. We hope to see you again soon!

Bonjour Julius,Thank you for your feedback. We do have a strict policy here at the hotel about refunds. I am truly sorry if you did not like the way our staff handled your situation as guest satisfaction is our goal. We hope you enjoyed the rest of your stay with us!

Thank you very much John for this positive review. It is always nice to know that we succeded expectations for our guests' trip.Hope to see you again soon!

Merci beaucoup pour cette merveilleuse note de 10 sur 10 ! C'est extrêmement apprécié.

Merci beaucoup pour cette rétroaction positive ! C'est toujours très apprécié.

Merci beaucoup Pat ! Nous avons effectivement pas d'ascenceur, mais nous sommes tout de même très heureux d'apprendre que ça n'a aucunement impacté votre séjour.Merci et en souhaitant vous revoir bientôt !

Merci énormément pour cette rétroaction positive ! Nous sommes très heureux que vous ayez aimé votre séjour.En souhaitant vous revoir bientôt !