Hi Mylène, We are truly sorry to hear you did not have the wonderful experience we aim to provide our guests. We understand the importance of a peaceful night's sleep and deeply regret the noise issues that disrupted your rest. Note that in such cases, you can always request our front desk for a room change, and based on availability, we will shift you to another, more peaceful room. Our dedicated team is always available to resolve your concerns promptly and make your stay as comfortable as possible. We have also noted your comment about the bathroom, and we appreciate the opportunity to improve future guest satisfaction. Thank you for bringing these matters to our attention. We hope you'll consider us again, as we are eager to make things right and share a more comfortable and enjoyable experience on your next visit.Best Regards,Customer Care Team

Many thanks for the 5 out of 5 rating, Annie! We appreciate your choice to stay with us at Super 8 by Wyndham Quebec City, and we are thrilled to hear you enjoyed our accommodations and found our property beautiful. We put a lot of effort into maintaining a great facility for our guests' comfort and enjoyment, and your endorsement of our hotel is gratifying. It was a pleasure to host you, and we eagerly await your next visit and the chance to delight you again. Thanks again for your kind words and support. Safe travels!Best Regards,Customer Care Team

Dear guest, thank you for taking the time to leave a review. We're glad to hear that you enjoyed your stay at Super 8 by Wyndham Quebec City. Your feedback is important to us, and we appreciate your kind words. We hope to have the opportunity to welcome you back again in the future. Safe travels!Best Regards,Customer Care Team

Dear Genevieve, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!Best Regards,Customer Care Team

Thank you for staying with us at Super 8 by Wyndham Quebec City and awarding us a 5/5 rating, Bruno! We hold ourselves to exemplary service standards and are delighted to hear you were satisfied with the service provided during your stay. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we can't wait to see you again soon for another positive experience. Thank you for choosing us. Safe travels!Best Regards,Customer Care Team

Thanks so much for sharing a 5/5 rating of our hotel, Renée! We are thrilled you had a great stay at Super 8 by Wyndham Quebec City! Providing our guests with clean and comfortable accommodations is of utmost importance to us, and we are delighted to have provided you with suitable accommodation for your trip here. Knowing that you intend to stay with us again truly makes us happy, and we can't wait to have you back soon and share another enjoyable experience with you. Thank you for making us your hotel of choice on this journey. We are grateful for the opportunity to serve you. Safe travels!Best Regards,Customer Care Team

Hi Pierre, It's unfortunate your recent visit did not meet your expectations. We appreciate your preference for a room for people with reduced mobility, and we regret that you did not receive the room type you were looking for. We understand this was inconvenient for you and apologize for any discomfort you experienced. Unfortunately, the room type is never guaranteed when you book a room on a third-party channel. You get to make a preference instead, which is subject to the hotel's availability after direct bookings are assigned their guaranteed room types. In the future, we recommend you book via the hotel's brand website or call the hotel directly to guarantee a particular room type. We are sorry you couldn't complete your stay due to health reasons. It is noticeable that the fact that we were not able to offer any reimbursement for your early check-out caused you some dissatisfaction, and we have forwarded your comments to our dedicated management team for review. Thank you for taking the time to share your feedback. We hope to have another opportunity to serve you better under more favorable circumstances. We wish you good health and pleasant travels ahead!Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

merci!! Bonne journée!!

merci!! Bonne journée!!

Dear Mr. Mujee After you finished eating your breakfast. You were leaving to your roon with a huge amount of food. Our general manager advised you kindly that the food need to be consumed at the breakfast area. You throw all the food on the wall next to the garbage bin and you told to F*** her , A****le. I never heard something like this in my whole life from a customer. Now you have the guts to say that she is the worst manager. We will not autorised that king of behavior at our property.Don't your dare act like that again!

Dear Chantal, Thank you for staying with us and giving us a positive review of our hotel. We appreciate you taking the time to rate us and share your feedback. While we are glad you had a reasonable stay with us, we truly would have wanted you to love your time with us. We apologize for the noise issue and the smell of cannabis you encountered during your stay, and we are sorry for any discomfort or inconvenience you experienced. We are a smoke-free property, but unfortunately, not all of our guests abide by our rules, and occasionally, as seems to have happened on this occasion, a guest will smoke in a non-smoking room. We wish you had alerted us to this issue during your stay, as we could have taken appropriate steps to remedy the situation immediately and ensure a pleasant stay for you. Nonetheless, we thank you for bringing this matter to our attention and assure you that we strictly enforce our no-smoking policy on hotel premises and have cracked down on those smoking inside the hotel in the past. We certainly understand the importance of a peaceful and relaxing atmosphere for our guests' comfort, and our team will continue to do their best to emphasize silence, especially during quiet hours, to ensure a comfortable stay for everybody who stays at our hotel. Thank you for providing us with valuable insights into your stay. We are constantly striving to elevate the guest experience, and your feedback helps us in that effort. We look forward to another opportunity to host you more successfully and share a more enjoyable experience on a future visit. Safe travels!Best Regards,Customer Care Team

merci :)

Dear Samantha, Thank you for choosing Super 8 by Wyndham Quebec City for your lodging needs on this trip. We sincerely appreciate your stay and your gracious rating. Your satisfaction is paramount, and it's heartening to know that you found the beds so comfortable. We hope your stay was relaxing and you enjoyed a great night's sleep in our cozy beds. It was a pleasure to host you, and we're excited to have you back for another 5-star experience. Thank you for staying with us on this journey. Safe travels!Best Regards,Customer Care Team

Bonjour! Nous sommes ravis d'apprendre que vous avez passé un séjour agréable grâce à notre personnel attentionné, l'emplacement pratique, le prix abordable, la piscine et le délicieux petit-déjeuner continental. Votre satisfaction est notre priorité et nous sommes reconnaissants de vos commentaires positifs. Nous sommes également reconnaissants pour vos suggestions concernant le manque de linges de bain et le bruit autour de la piscine. Nous prenons ces problèmes au sérieux et travaillons activement pour les résoudre afin d'améliorer l'expérience de nos clients à l'avenir. Merci encore pour votre séjour chez nous et nous espérons vous revoir bientôt au Super 8 by Wyndham Quebec City!Best Regards,Customer Care Team

Hello Daniel, Thank you for taking the time to leave a review. We are glad to hear that you found our property clean and well-located. We appreciate your feedback and will use it to continue improving our services for all guests. We hope to welcome you back again in the future. Thank you for choosing Super 8 by Wyndham Quebec City!Best Regards,Customer Care Team

Sandra, Thank you for taking the time to leave your feedback! We're glad to hear that you found the room comfortable and enjoyed the bed and pillows. We're happy to hear that our location was convenient for your needs. As for the brand of the bed, we use high-quality mattresses to ensure our guests have a comfortable stay. We appreciate your inquiry and will look into providing more information on our bedding in the future. Your feedback is valuable to us, and we will use it to continue improving our services. We hope to welcome you back for another great stay soon!Best Regards,Customer Care Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Best Regards,Customer Care Team

Bonjour! Nous sommes ravis d'apprendre que vous avez passé un excellent séjour parmi nous! Nous sommes toujours reconnaissants pour les commentaires de nos clients, car cela nous aide à améliorer continuellement nos services. Merci de votre retour positif et nous espérons vous revoir bientôt au Super 8 by Wyndham Quebec City!Best Regards,Customer Care Team

Hi Caroline, Thank you for taking the time to post your review. We are grateful for your stay and your generosity with the rating. We are glad you had a positive overall experience at our hotel, as reflected in your rating. However, we deeply regret the issues you encountered at the pool, and we are genuinely sorry for the unpleasant pool experience. Maintaining a comfortable and safe environment throughout the hotel, including the pool area, is of utmost importance to us, and it's certainly unexpected for the pool to be left unsupervised. We appreciate you bringing these matters to our attention and assure you that we do not take your concerns lightly. We are committed to providing an enjoyable pool experience for all our guests and are addressing our pool management and safety procedures with the relevant teams to avoid future occurrences. Thanks again for alerting us to these issues and sharing your valuable recommendation. Your feedback helps us immensely, as it allows us to identify areas for improvement and deliver superior experiences for our future guests. We hope to have another opportunity to host you more successfully and ensure your satisfaction with all elements of your stay. Safe travels!Best Regards,Customer Care Team

Dear Stéphanie, Thank you for choosing Super 8 by Wyndham Quebec City for your recent stay and taking a moment out of your busy schedule to review your experience. We appreciate you sharing your thoughts through a positive rating and hope your stay was comfortable and you had easy access to everything you needed. Your satisfaction is important to us, and we're happy we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to providing a 5-star experience on your next visit. Thank you for staying with us on this journey. Safe travels!Best Regards,Customer Care Team

Dear Joshua, Thank you for taking the time to post your review. We strive to deliver a great guest experience and are disappointed if one of our guests leaves with less than a first-rate experience. Your satisfaction is crucial to us, and we would like to know more about how we can make your next stay with us enjoyable. We hope to have another opportunity to exceed your expectations and delight you with a superior experience. Thank you for staying with us on this journey. We value your business and appreciate you taking the time to rate us.Best Regards,Customer Care Team

Dear Pascal, Many thanks for the 5-star review! We appreciate that you have taken the time to let us know how you perceived our accommodation, and we are thrilled that you had a positive overall impression of our hotel. We are glad you liked our property, and it's most rewarding to hear that you'd be willing to recommend Super 8 by Wyndham Quebec City to prospective guests - thanks so much for your kind words and support! We apologize that our complimentary breakfast fell short of your expectations. We are committed to continuous improvement, and your insights help us immensely. Please rest assured that we take all feedback into account as we strive to improve our hotel and its offerings for the enjoyment of our valued guests. We trust that everything else was to your satisfaction, and we hope to have the pleasure of welcoming you back soon for another positive experience at our hotel in Québec City. Thank you for choosing us. Safe travels!Best Regards,Customer Care Team

Hi Paul, Thank you for your review. We take all feedback seriously and are genuinely sorry that our front team member appeared less cordial and helpful than expected. We are committed to our guests' comfort and satisfaction and strive to provide exceptional service to all our guests. While your experience is regrettable, we assure you that it is not reflective of the high customer service standards we expect of our team. We thank you for bringing this matter to our attention, and we will certainly look into this and have corrective measures in place to ensure a superior experience for you and other guests in the future. Despite this, it's heartening to learn that you had a positive impression of our accommodation, and we earnestly request that you kindly not let this experience be your lasting impression of us and give us another chance to re-establish credibility with you by hosting you with our signature hospitality. Thank you for staying with us on this journey. We are grateful for your business and your feedback.Best Regards,Customer Care Team

Dear Annie, It is rewarding to hear your perspective on our hotel, and we are ecstatic to hear that you found our establishment to be very agreeable at a satisfactory price. Providing our guests with a comfortable and enjoyable experience at a fair price is always our goal, and we are glad we hit the mark for you. Your complete satisfaction lets us know we're on the right track, and we eagerly await your next visit and the chance to share another 5-star experience with you. Thank you for choosing Super 8 by Wyndham Quebec City. We hope to see you again soon. Safe travels!Best Regards,Customer Care Team

Dear Marie-France, We sincerely appreciate your choice to stay with us at Super 8 by Wyndham Quebec City and for sharing your thoughts about your experience through a perfect 5/5 rating - thank you so much! We strive to deliver memorable experiences for our guests, and your complete satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to delight you again. Thank you for choosing us. Safe travels!Best Regards,Customer Care Team

Thank you so much for the 5 out of 5 rating, Jimmy! We appreciate that you have taken the time to let us know how you perceived our accommodation, and we are delighted to hear that you found Super 8 by Wyndham Quebec City suitable for children and families - many thanks for the endorsement. We aim to foster a family-friendly environment with comfortable accommodations and convenient and enjoyable amenities, and we are glad to see that reflected in your experience. It was a pleasure to host you, and we look forward to welcoming you and your family again soon for another positive experience. Thank you for choosing us. Safe travels!Best Regards,Customer Care Team

merci :)

Dear Sophie, Thank you for making Super 8 by Wyndham Quebec City your hotel of choice on this journey and sharing your positive experience with us and the community! We are grateful for your feedback and pleased to hear that our pet-friendly accommodation was suitable for you and allowed you to bring your furry friend along; we hope you and your four-legged family member had a pleasant and comfortable stay with us. We are happy to hear that you enjoyed the pool with the slide, along with the cleanliness and tranquility of our hotel, and it's great to know that our location was a highlight of your visit. We hope you had a wonderful time exploring the local attractions and activities from our conveniently located hotel. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to make your next stay even more memorable, we'd love to hear those details. We hope to have the pleasure of welcoming you and your canine friend back and look forward to sharing a 5-star experience with you on your next visit. Thank you for choosing us. Safe travels!Best Regards,Customer Care Team

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Thank you so much for the 5-star review, Annie! It is very rewarding to hear your perspective on our hotel, and we are delighted to hear that you had a great impression of our property. We hope your stay was comfortable and you enjoyed your room/hotel amenities. It was a pleasure to host you on this journey, and we're excited to have you back. Thank you for choosing Super 8 by Wyndham Quebec City. Safe travels!Best Regards,Customer Care Team

Dear Colette, Thank you for reviewing your recent stay at Super 8 by Wyndham Quebec City. We appreciate your positive review of our hotel and are pleased to hear that our accommodation met your expectations of quality for the price. We strive to provide our guests with quality accommodations/amenities at an affordable rate, and we are happy to know that we achieved said task with you. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Thank you for choosing us. Safe travels!Best Regards,Customer Care Team

Dear Pascal, Thank you for making Super 8 by Wyndham Quebec City your hotel of choice on this journey. We appreciate that you have taken the time to let us know how you perceived our accommodation, and we are delighted to hear that you had a positive overall impression of our hotel and fast, efficient service - thanks so much for supporting our product/service. We hope your stay was comfortable and you had easy access to everything you needed. If there's anything specific you'd like to see more of or areas where you feel we could improve to make your next stay even more enjoyable, please don't hesitate to let us know. Your insights are invaluable in helping us enhance our product/service. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Thank you for staying with us on this journey. Safe travels!Best Regards,Customer Care Team

Thank you for taking the time to review your recent stay at our hotel, Marie! We appreciate your choice to stay with us at Super 8 by Wyndham Quebec City and your positive rating. We hope your stay was pleasant and you had a good night's sleep at our property. We apologize for any inconvenience caused by the ongoing work in the area. We always strive to minimize disruptions and provide a seamless stay experience to our guests, and we are sorry if we fell short in this aspect. While there is very little that the hotel can do in this regard, we will still look into this issue and see what we can do to ensure a more comfortable and hassle-free experience for our guests. We thank you for your understanding and hope to provide a more enjoyable stay on your next visit. Safe travels!Best Regards,Customer Care Team

Dear Moussa, Thank you for taking the time out of your busy schedule to review your recent stay at Super 8 by Wyndham Quebec City and giving us a 5-star rating! We're thrilled you had a positive experience with us and that we met your expectations on this visit. We appreciate you choosing our hotel for your accommodation on this trip and hope to see you again soon for another satisfying stay. Safe travels!Best Regards,Customer Care Team

Thank you for your comments we are happy you enjoyed your stay with us. as for the Water games for the kiddies they are permantly closed as per the govenment regulations, We look forward to having you stay with us again.

Dear Andree-Anne, Many thanks for sharing such a lovely review of our hotel with us and the community! Your 5-star review brightens our day and motivates us to keep pushing forward and continue striving to deliver exceptional products/services for the satisfaction and enjoyment of our valued guests. We're happy to hear that you found Super 8 by Wyndham Quebec City family-friendly, and it's great to read about your perspective on the room; we are so pleased to have provided you with suitable accommodation for your trip here. Knowing that the children had a great time in the pool fills us with joy, and we trust you had an enjoyable family stay at our hotel. Thank you for recommending our property to prospective guests - your support is invaluable and means everything to us. It was a pleasure to host you, and we eagerly await your next visit and the chance to delight you again. Safe travels!Best Regards,Customer Care Team

Many thanks for the 5-star review, Eve! It's great to be at the receiving end of such a fabulous rating, and we hope you had a wonderful experience at Super 8 by Wyndham Quebec City. We eagerly await your next visit and the chance to exceed your expectations again. Safe travels!Best Regards,Customer Care Team

Le foyer est un foyer d'ambiance seulement, nous allons vérifier le chauffage.Merci

Dear Emmanuelle, Thank you for choosing Super 8 by Wyndham Quebec City for your recent stay and giving us a positive review. Your satisfaction is important to us, and we're glad we met your expectations on this visit. We aim to exceed our guests' expectations, and your insights are invaluable. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Safe travels!Best Regards,Customer Care Team

Merci

Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality. Best Regards,Customer Care Team

Dear Michel, We are always pleased to receive feedback from our guests in relation to their stays at Super 8 by Wyndham Quebec City, and we are thrilled to hear that you had the perfect stay with us - thanks so much for your fabulous rating and comment! We're happy to learn that we have succeeded in providing a great guest experience at our hotel, and we hope to see you again soon for another 5-star experience. Safe travels!Best Regards,Customer Care Team

Hi Priscilla, Thank you for your review. We are disappointed that your experience with us was less than ideal. It's unfortunate to learn that you had an issue with ants in your room. Although we clean our entire hotel to a very high standard, these pests can easily get into the cleanest of hotel rooms and are extremely difficult to eradicate, especially in a climate like ours. We assure you that we work hard with our professional pest-control partners to eliminate pests from our property to the best of our ability. Upon receipt of your comments, we have had our pest-control partners on-site to check the property for infestations. We deeply regret the blockage and heating issues you encountered in the bathroom and apologize for any discomfort you experienced. Our dedicated team is committed to providing the best services to our guests, so we are sorry you felt that way. We take guest feedback very seriously and have alerted our maintenance team to your comments so they can take immediate action to address the bathroom and shower issues you've highlighted. Thank you for bringing these matters to our attention. We appreciate your business and your feedback.Best Regards,Customer Care Team

Dear Marie-Hélène, Thank you for making Super 8 by Wyndham Quebec City your hotel of choice on this journey and for giving us a positive review. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Safe travels!Best Regards,Customer Care Team

Dear Lilibeth, Thanks so much for your generosity with the rating and your gracious feedback about our accommodations. It was a pleasure to have you as our guest recently, and we are thrilled to hear that our hotel bedding met your standards. We are also happy to know that you appreciated the cleanliness of your room, and we hope you had a pleasant and comfortable stay with us. We look forward to seeing you again soon so we can share another 5-star experience with you at Super 8 by Wyndham Quebec City. Thank you for choosing us. Safe travels!Best Regards,Customer Care Team

Many thanks for the 5-star review, Annie! We appreciate your choice to stay at Super 8 by Wyndham Quebec City and are incredibly grateful you took the time out of your busy schedule to rate us. We hope to have you back with us soon for another enjoyable experience. Safe travels!Best Regards,Customer Care Team

Dear Jennifer, Thank you for choosing Super 8 by Wyndham Quebec City for your recent stay and for awarding us a positive rating. We are grateful for the opportunity to serve you and are happy to hear that you appreciated the kid-friendly waterslide, the hotel's convenient location, the friendliness of our staff, and the timely replenishment of our breakfast items - thank you so much for your endorsement of our staff, breakfast service, location, and amenities. We'll be sure to let our breakfast attendants know that their hard work and efforts did not go unnoticed. We regret to hear that your room was not serviced during your stay. We apologize for any inconvenience caused and assure you we'll look into the matter and speak to our team to understand what may have transpired. Here, we would like to clarify that our housekeeping is tailored to your comfort, with full, deep cleanings provided prior to check-in and scheduled cleanings offered during longer stays. If you'd like more frequent housekeeping than the scheduled cleaning or a change of linens, towels, toiletries, etc., you can always request this at the front desk. Despite this, it's heartening to learn that you thought our hotel was great for the kids, and we can't wait to have you back with the little ones for another fun-filled escape at our family-friendly hotel in Québec City. Safe travels!Best Regards,Customer Care Team

Thank you so much for the 5-star review, Irshad! We appreciate that you have taken the time to let us know how you perceived our accommodation and are pleased to hear that you had a positive impression of our hotel in Québec City. We hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to seeing you again soon. Thank you for choosing Super 8 by Wyndham Quebec City. Have a safe trip!Best Regards,Customer Care Team