Exteriör

Recensioner av Holiday Inn Express Queensbury - Lake George Area, an IHG Hotel

2.5 out of 5

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 610 av 896 recensioner" "
8 - Bra i betyg. 190 av 896 recensioner" "
6 - Okej i betyg. 46 av 896 recensioner" "
4 - Dåligt i betyg. 20 av 896 recensioner" "
2 - Väldigt dåligt i betyg. 30 av 896 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

6/10 Okej

Fatima

Reste med familjen
Inte prisvärt
Dyrt för vad man får, dålig frukost och allt på plast tallrikar och plast bestick. Irriterande med holdingavgift som tar flera dagar innan man går tillbaka. Hotellet har det nödvändiga men för det priset förväntar jag mig en resturang, pub och fräsch frukost
Bodde här 6 nätter i september 2022
Svar från Rob M - Assistant General Manager 10 sep. 2022
Dear Fatima, Thank you for taking the time to share your experience at the Holiday Inn Express in Queensbury NY.I wanted to apologize that you were dissatisfied with our breakfast. As a Holiday Inn Express, we cannot provide the amenities you are looking for. We appreciate your feedback, and thank you for staying with us.

6/10 Okej

siria, bronx

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
The hotel and reception area was clean and well maintained. The staff were all very nice. Unfortunately, the pull out sofa bed bedding was dirty and after removing the sheets there were crumbs as well.
Bodde här 1 natt i april 2024
Svar från George 1 maj 2024
Siria,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area. On behalf of our team I apologize that your room did not meet your expectations. I will share with our Executive Housekeeper and ensure we are doing all we can do to make sure rooms are being cleaned properly. We hope that the rest of your stay and our fascilities were able to meet your expectations. We enjoyed having you as our guest and we would like another chance to serve you and offer great service and accommodations.

10/10 Fantastiskt

gildo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location and friendly staff! Very clean… definitely recommend
Bodde här 1 natt i april 2024
Svar från George 28 apr. 2024
Thank you for choosing the Holiday Inn Express & Suites in Queensbury/Lake George area. We are glad you enjoyed your stay. i will be sure to share your response with our staff. We enjoyed having you as our guest and look forward to serving you on your next visit.

10/10 Fantastiskt

Cynthia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent accueil. Chambre très bien.
Bodde här 1 natt i april 2024
Svar från George 28 apr. 2024
Cynthia,Thank you for choosing the Holiday Inn Express & Suites for your recent stay. We are glad you had an enjoyable stay. Your feedback is important as we strive to make each stay a great guest experience. Our staff enjoyed having you as our guest and we look forward to serving you in the future.

10/10 Fantastiskt

Falan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cleanliness was amazing
Bodde här 1 natt i april 2024
Svar från Katlyn Daly-Front Desk Lead 27 apr. 2024
Thank you for your review, we hope you'll stay with us again in the future.

8/10 Bra

Jonathan

Reste med familjen
Gillade: Boendets skick och faciliteter
Great stay with the family
Bodde här 2 nätter i april 2024
Svar från George 22 apr. 2024
Jonathan,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area. We are glad your family had a great time. From the indoor heated pool to the hot complimentary full breakfast and free wi-fi. Our staff is ready to serve you on your next visit.

8/10 Bra

Ofelio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Thx
Bodde här 1 natt i april 2024
Svar från Katlyn Daly-Front Desk Lead 21 apr. 2024
Thank you for taking the time to give us a review.

10/10 Fantastiskt

Steffani

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från George 17 apr. 2024
Steffani,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area. We appreciate you taking the time to share your review. Your feedback is important as we strive to provide great accommodations and excellent service. Our staff enjoyed having you as our guest and look forward to your next visit.

10/10 Fantastiskt

Tammy

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great front desk staff and very clean!
Bodde här 1 natt i april 2024
Svar från George 15 apr. 2024
Tammy,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area. We appreciate your positive comments . Your feedback is important to us. We enjoyed having you as our guest and we look forward to serving you on your next visit.

10/10 Fantastiskt

Susan

Reste med familjen
Gillade: Boendets skick och faciliteter
The man at the front desk was superb at customer treatment. We felt great there.
Bodde här 1 natt i april 2024
Svar från George 9 apr. 2024
Susan,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area for your recent stay. Your feedback is greatly appreciated. We are glad that we were able to make your stay an enjoyable one. We look forward to serving you on your next visit.

10/10 Fantastiskt

Melody

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Even though we booked online, everything was properly prepared when we got there for our stay late evening, and the representative was helpful and had a sense of humor.
Bodde här 1 natt i april 2024
Svar från George 9 apr. 2024
Melody,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area. We are happy that you had a great stay and we were able to meet your expectations. Our team looks forward to serving you on your next visit.

8/10 Bra

ROBERT

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We did not like the highway noise
Bodde här 2 nätter i mars 2024
Svar från Adam 31 mars 2024
I do apologize for the highway noise. I hope this does not keep you from staying with us again. If you do stay with us in the future, please call us ahead of time and request a room away from the highway. We will be more than happy to accommodate. Thank you for staying with us at the Holiday Inn Express.

10/10 Fantastiskt

Julie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
J’ai adoré mon séjour à cette hôtel. Le personnel est vraiment gentil et l’hôtel est parfaite!
Bodde här 1 natt i mars 2024
Svar från Adam 28 mars 2024
Merci d'avoir séjourné chez nous. Nous sommes heureux que vous ayez apprécié votre séjour. N'hésitez pas à revenir !

10/10 Fantastiskt

Susan

Bodde här 1 natt i mars 2024
Svar från Katlyn Daly-Front Desk Lead 6 apr. 2024
Thank you for you review, we hope you'll stay with us again in the future.

8/10 Bra

Kerry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay
Bodde här 1 natt i mars 2024
Svar från Sarah M.-Sales Manager 5 mars 2024
Good evening, Kerry,Thank you for visiting the Holiday Inn Express & Suites of Queensbury-Lake George. On behalf of the management team thank you for your review and rating us 4/5.

10/10 Fantastiskt

Christopher

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and comfy
Bodde här 1 natt i mars 2024
Svar från George 3 mars 2024
Christopher,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area. Thank you for sharing your feedback . Your review is important as we strive to make each stay a great experience. Our team enjoyed having you as our guest and we look forward to your next visit.

10/10 Fantastiskt

Darren

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean from top to bottom ! Staff was very friendly. Room decor was very nice.
Bodde här 1 natt i februari 2024
Svar från George 3 mars 2024
Darren,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area. Thank you for taking the time to share your review of our hotel. We strive to make each guest stay a memorable one and we are pleased to have met your expectations. We enjoyed having you as our guest and look forward to serving you again.

8/10 Bra

Lauren

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service och bekvämligheter
Came here for a hockey tournament and the pool and ping pong area was great for the kids. The adults had places to sit and relax upstairs, and the community room was nice, although no way to reserve it for team get togethers. This posed a bit of a problem one night when there were multiple teams hoping to use the room. Although the hotel is a bit dated, Location is key! Walking distance to the rinks and multiple restaurants and the main strip. Staff friendly and helpful. Breakfast was decent. Rooms clean. Overall good place for families and sports teams.
Bodde här 1 natt i februari 2024
Svar från Sarah-Sales Manager 27 feb. 2024
Good afternoon, Lauren,Thank you for visiting the Holiday Inn Express & Suites Queensbury-Lake George. We typically have meeting spaces that we rent out for free to our groups. Located in Lake George-Holiday Inn Resort i believe has the ping pong table and community room. Thank you for your score and the kind review!

10/10 Fantastiskt

Rebeca

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Quick access right off the highway.
Bodde här 1 natt i februari 2024
Svar från George 26 feb. 2024
Rebeca,Thank you for choosing the Holiday Inn Express & Suites for your recent stay. We appreciate you taking the time to share your review of our hotel. Your feedback is important. When visiting the area again our team will be ready to offer you another memorable expereince.

10/10 Fantastiskt

Mia

Bodde här 1 natt i februari 2024
Svar från George 20 mars 2024
Mia,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area. We enjoyed having you as our guest and are happy that you enjoyed your stay. We look forward to your next visit.

10/10 Fantastiskt

Kelly, providence

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från George 25 feb. 2024
Kelly,Thank you for choosing the Holiday Inn Express & Suites for your recent stay. We are pleased you gave us a great score. Our team strives to make sure each guest has a great experiece. We are glad to have met your expectations and look forward to serving you again.

8/10 Bra

Heather

Bodde här 1 natt i februari 2024
Svar från George 20 mars 2024
Heather,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area for your recent stay. We appreciate you taking the time to share your score of our hotel. Our team appreciates the review. We are committed to offering a memorable guest experience and look forward to serving you on your next visit.

10/10 Fantastiskt

Izabella

Bodde här 1 natt i februari 2024
Svar från George 25 mars 2024
Izabella,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area. We are glad you enjoyed your stay and appreciate your review. It was our pleasure to have you as our guest and our staff looks forward to serving you again.

10/10 Fantastiskt

Shannon

Reste med familjen
Wow we were truly impressed by this hotel! We were passing through the area and, when we arrived for a late check-in, the staff were friendly and genuinely happy to greet us! Our rooms were clean and perfectly spacious. The breakfast was a winner! So many options for our family, including kids. The buffet staff helped us find everything we needed and we enjoyed chatting with them. It’s very evident the staff take great pride in this hotel!!
Bodde här 1 natt i februari 2024
Svar från Katlyn Daly-Front Desk Lead 3 feb. 2024
Dear Shannon, Thank you so much for your review. We appreciate your business, and your feedback is very important to us. We do hope you'll stay with us again, here at the Holiday Inn Express & Suites.

10/10 Fantastiskt

Luis

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från George 2 feb. 2024
Luis,Thankyou for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area for your recent stay. I am glad you had a great guest experience . Our team strives for great accommodations and great guest service. We are happy to have met your expectations and look forward to serving you on your next visit.

10/10 Fantastiskt

Ke'Yonna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and comfortable
Bodde här 1 natt i januari 2024
Svar från George 21 jan. 2024
Ke'Yonna,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area. We appreciate you taking the time to share your feedback. I will share this with our team. We enjoyed having you as our guest and look forward to serving you again.

8/10 Bra

ODALYS

Reste med familjen
Bodde här 1 natt i januari 2024
Svar från Sarah M.-Sales Manager 15 jan. 2024
Good evening, Odalys,Thank you for visiting us at the Holiday Inn Express & Suites of Queensbury-Lake George. We appreciate your business and the 4/5 rating. Hopefully you will come and visit us again soon!

10/10 Fantastiskt

Lee

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the attention given by all the staff members, from the front desk personnel to the manager. They all are pleasant and helpful. Prior to my stay I received text and emails from the manager to let me know the status and ask if I had any additional needs or questions. They offer a free self-serve breakfast area that has a full line of items; omelettes, scrambled eggs, breakfast meats, cereals, juices and warm pastries. The food staff keeps the area extremely clean and fully stocked and there is table seating. They offer free coffee 24 hours and it is always ready. There is no onsite restaurant but there are other dining choices in the area. The cleaning staff was friendly and helpful and kept up with room needs. During this stay, a snow event happened that caused a need to stay one more night. The entire group helped arrange for the extra stay and made it easy to make the adjustments needed. I have stayed at this hotel several times and each time I have had an excellent experience. I don't even think of another hotel when I come to this area. I recommend this hotel to everyone.
Bodde här 2 nätter i januari 2024
Svar från George 13 jan. 2024
Lee,On behalf of the Holiday Inn Express & Suites of Queensbury/Lake George area we thank you for sharing your wonderful comments. Our trained staff are committed to offering great guest service as well as offering a full complimentary breakfast. For guest convenience we offer a fitness center, pool area with jacuzzi, guest laundry, complimentary wi-fi and business center. We enjoyed having you as our guest and we look forward to serving you on your next visit.

10/10 Fantastiskt

Darrell

Bodde här 1 natt i januari 2024
Svar från Sarah M.-Sales Manager 15 jan. 2024
Good evening, Darrell,Thank you for visiting us at the Holiday Inn Express & Suites Queensbury-Lake George. Thank you for the wonderful rating of 5/5, hopefully you will come back and see us again soon!

10/10 Fantastiskt

david

Bodde här 3 nätter i augusti 2023
Svar från George 2 feb. 2024
David,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area for your recent stay. Our team strives for a memorable guest stay by offering great accommodations and great service. We are pleased to have met your expectations and look forward to serving you again.

10/10 Fantastiskt

Sarah

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay!
Very pleasant stay here on New Year’s Eve! All of the staff was very friendly, the facilities were clean. Would definitely stay here again.
Bodde här 1 natt i december 2023
Svar från George 9 jan. 2024
Sarah,Thank you for choosing the Holiday Inn Express of Queensbury/Lake Geoge area for your New Years Eve stay. We are glad you had a great stay . I will share your comments with our staff. We enjoyed having you as our guest and look forward to serving you on your next visit.

10/10 Fantastiskt

Carrie

Gillade: Renlighet och bekvämligheter
Bodde här 1 natt i januari 2024
Svar från Cassidy - Front Desk 4 jan. 2024
Thank you, Carrie, for rating us 5/5, if you ever find yourself back in the area again hopefully, we will be able to serve you again.

10/10 Fantastiskt

Roy

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Great place, good breakfast, nice people, nice comfortable room
Bodde här 1 natt i januari 2024
Svar från Cassidy - Front Desk 4 jan. 2024
Dear Roy, Thank you for coming to the Holiday Inn Express & Suites in Queensbury - Lake George. Thank you for the fantastic review, we are happy to hear that you enjoyed your stay with us.

10/10 Fantastiskt

Jan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great for a family!
Stayed for four nights while visiting family in the area during the holidays. Everything was wonderful, we slept great each night and did not hear anything outside the room which is huge when you have children. The staff was wonderful, breakfast was as expected and well stocked. The pool and hot tub were in good shape and the hours were perfect for a family because whether we got back late or got up early, the pool was open. The location was private and we felt safe going in and out at any hour. My only complaint is that they were booked, which was fine, but they didn’t have a ton of towels and the first night we tried to get two because we only had two for a family of four and were told we could only get two if we returned our dirty ones which is not realistic for four people showering. The next day I was told the same but explained that if we could atleast get each a towel we would use them for the remainder of the stay but we needed each our own for sanitary reasons, which they understood and agreed to. But they need to invest in more towels if that’s the case. There’s a McDonalds you can safely walk to and a convenience store next door. We will stay there again when we visit family in the area.
Bodde här 4 nätter i december 2023
Svar från Kat Daly-Front Desk Lead 3 jan. 2024
Dear Jan, Thank you for your review, we hope you'll stay with us again in the future.

2/10 Väldigt dåligt

shirley

Bodde här 2 nätter i december 2023
Svar från Kat Daly-Front Desk Lead 3 jan. 2024
We're sorry your experience didn't meet expectations, we hope you'll give us opportunity to correct that in the future by staying with us again.

10/10 Fantastiskt

Kamel

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel à recommander. Super.
Bodde här 2 nätter i december 2023
Svar från Sarah M.-Sales Manager 1 jan. 2024
Kamel,Thank you for choosing the Holiday Inn Express of Queensbury-Lake George, we appreciate the high score, and you would recommend our property to others! Our staff is committed to making our guest experience rememberable!

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a very nice stay. The room was clean and comfortable and the staff was helpful and welcoming. We will no doubt stay here again.
Bodde här 2 nätter i december 2023
Svar från Sarah M.-Sales Manager 30 dec. 2023
Good morning, David,Thank you for the fantastic review! Our housekeeping manager and her staff take the upmost pride in the cleanliness of the hotel and our guest's rooms, hopefully you will come and stay with us again!

10/10 Fantastiskt

Lori

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från George 29 dec. 2023
Lori,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area for your recent stay. We appreciate you taking the time to rate our hotelv a 5 out of 5. Our team is dedicated to offering a great guest experience and we will be sure to make your next stay a memorable one as well.

2/10 Väldigt dåligt

ozair

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bugs
There were bugs in our room. Bed sheets had a sticky residue which was disgusting
Bodde här 1 natt i december 2023
Svar från George 27 dec. 2023
Ozair,Thank you for sharing your experience about your recent stay at the Holiday Inn Express & Suites Queensbury/Lake George area. I would like to extend my apologies for what you experienced during your recent stay. Our housekeeping staff changes sheets for new arrivals, we use Tide products for our laundry and P&G products for room disinfectant and cleaning. I apologize a bug from outside made it into your room. If during your stay there is an issue with your room please stop by our front desk and our GSA would be happy to transfer you to a room that would meet your expectations. Our behalf of our team we apologize and we look forward to serving you again and having a better guest experience.

10/10 Fantastiskt

Hansranie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked everything about this property
Bodde här 2 nätter i december 2023
Svar från Sarah M 26 dec. 2023
Dear Hansranie,Thank you for the positive review, I'm glad you enjoyed your stay with us!

10/10 Fantastiskt

Tae Yeon

Bodde här 1 natt i december 2023
Svar från George 27 dec. 2023
Tae Yeon,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George area for your recent stay. I am happy that you were able to give us a 5 out of 5 score. Our dedicated team works hard to ensure a clean hotel , offering a work out area, pool area with jacuzzi. As well as a full complimentary breakfast , free wi-fi , business center and guest laundry. We enjoyed having you as our guest and look forward to serving you again.

10/10 Fantastiskt

Victoria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från George 24 dec. 2023
Victoria,Thank you for choosing the Holiday Inn Express & Suites for your recent stay. We are happy that you were able to give us a 5 out of 5 review. Our team appreciates the feedback. We look forward to serving you on your next visit.

6/10 Okej

Christopher

Reste med familjen
Gillade: Renlighet och personal och service
Not bad, not great
The hotel is fairly new & appealing. The staff at the hotel did a great job making us feel comfortable and at home. The room was spacious, which was a plus, but it did have a few things I needed to point out. The toilet when flushed, the water would just run. I discovered that the flap inside the toilet bowl wouldn’t go down. I reported it to the front desk & they said they would send someone to fix it. Later that night the toilet issue remained, so we resorted to jiggling the handle to get the flap to go down (our work around). The couch folded out into a bed, which was nice, but the mattress was thin, uncomfortable & made a lot of noise. We loved that the room had a refrigerator. The breakfast was decent.
Bodde här 4 nätter i december 2023
Svar från Katlyn Daly-Front Desk Lead 22 dec. 2023
Thank you for taking the time to tell us about your experience please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fantastiskt

Ruth

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Katlyn Daly-Front Desk Lead 22 dec. 2023
Thank you for taking the time to tell us about your experience please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fantastiskt

Shirley L

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great. Place! Fantastic breakfast. Very friendly.
Bodde här 1 natt i november 2023
Svar från Katlyn Daly-Front Desk Lead 22 dec. 2023
Thank you for taking the time to tell us about your experience please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 Väldigt dåligt

Remi

Gillade: Renlighet och boendets skick och faciliteter
Had issues checking in, process took over a half hour and was given a room that was already taken. Then, the next week, received a large charge with no explanation which the help desk could not identify. Really weird experience.
Bodde här 1 natt i oktober 2023
Svar från Katlyn Daly-Front Desk Lead 22 dec. 2023
Thank you for taking the time to tell us about your experience please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Fantastiskt

Pamela

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från George 20 nov. 2023
Pamela,Thank you for choosing the Holiday Inn Express & Suites for your recent stay. We are happy you had an excellent stay. We enjoyed having you as our guest and look forward to serving you again.

10/10 Fantastiskt

Heather

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från George 17 nov. 2023
Heather,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George Area. We are happy you had a great stay. We appreciate your giving us a 10 out of 10. Our staff is committed to offering great customer service and we look forward to serving you again.

6/10 Okej

Marie Eve, Sherbrooke

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
You should have different floor for hockey (or other) teams. Young players were running around, playing mini stick, screaming, throwing things around in the hall. I ask if we could change floor but unfortunately it was impossible
Bodde här 1 natt i november 2023
Svar från George 12 nov. 2023
Marie Eve,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George Area. I am sorry to hear your stay was only ok and that you experienced an issue during your stay. Our trained staff would be able to speak with the guests and inform them their are other guests in hotel and we do not tolerate unattended children running around hotel and making noise and disturbing other guests. My sincere apologies . We appreciate your review and we appreciate your business. We enjoyed having you as our guest and look forward to serving you again.

10/10 Fantastiskt

Wendy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från George 30 okt. 2023
Wendy,Thank you for choosing the Holiday Inn Express & Suites of Queensbury/Lake George Area. We are glad you enjoyed our facilities. Your comments are much appreciated. Our team is committed to offering a great atmosphere with outstanding service. The Holiday Inn Express staff looks forward to serving you on your next visit.