Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 101 av 412 recensioner" "
10 - Fantastiskt
101
8 - Bra i betyg. 164 av 412 recensioner" "
8 - Bra
164
6 - Okej i betyg. 95 av 412 recensioner" "
6 - Okej
95
4 - Dåligt i betyg. 27 av 412 recensioner" "
4 - Dåligt
27
2 - Väldigt dåligt i betyg. 25 av 412 recensioner" "
2 - Väldigt dåligt
25
7,6/10
Renlighet
8,0/10
Personal och service
7,4/10
Bekvämligheter
7,0/10
Boendets skick och faciliteter
7,4/10
Hållbarhet
Recensioner
8/10 Bra
Toivo
12 jan. 2024
Gillade: Renlighet, personal och service och rummets bekvämlighet
Helt ok och vackert
Jag tyckte mycket bra om boendet de hade allt vi kunde önska Boendet ligger mycket fint nära till centrala stan vi är helt nöjda i alla avseenden utom möjligen att byggnaderna är lite slitna och att inte anläggningen har hotellstandard men med tanke på priset som är fantastiskt lågt är det helt ok alltihop
Toivo
Bodde här 1 natt i januari 2024
Svar från Mas 13 feb. 2024
We really appreciate your positive & kind review, we understand the comment about the dated buildings and are definitely looking into that.
10/10 Fantastiskt
Toivo
6 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toivo
Bodde här 1 natt i januari 2024
Svar från Mas 13 feb. 2024
Really appreciate the rating, Toivo. If there are any details you’d like to share about what we are doing well, we’d love to learn more!
10/10 Fantastiskt
Gunnar
1 mars 2019
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Trevligt ställe, lite nedgånget men ganska centralt, 15’ till hamnen. Vänlig personal och lugnt läge. Det var bara 4’ promenad till gondolen på en lite stig bakom hotellet. Kan rekommenderas.
Gunnar
Bodde här 2 nätter i februari 2019
Svar från Norrell 13 mars 2019
Thanks for the lovely review! Glad you enjoyed your stay :)
6/10 Okej
Verifierad resenär
8 juli 2013
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
6/10 Okej
Verifierad resenär
11 mars 2013
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
2/10 Väldigt dåligt
Ryan
Reste med sin partner
27 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a terrible choice to stay there as the locks on the door were nonfunctional. We believed everything would be okay, but in the middle of the night, a stranger entered the room and quickly left upon seeing two people already inside. I felt completely unsafe. The next morning at 7 o'clock, there was a disturbance in the hallway as people were fighting and causing damage, waking us up ( but besides it was good stay very clean and staff was wonderful )
Ryan
Bodde här 1 natt i april 2024
Svar från Mas 1 maj 2024
Hi Ryan, thank you for sharing your experience with us. We're sorry to hear about the issues you encountered during your stay. Your safety and comfort are our top priorities, and we will address the concerns you've raised with our team to ensure a better experience for our guests.
6/10 Okej
juan manuel
21 apr. 2024
Gillade: Renlighet
A
juan manuel
Bodde här 3 nätter i april 2024
Svar från Pinewood lodge 22 apr. 2024
Juan, thank you for the glowing review! We appreciate your feedback and look forward to welcoming you back soon.
6/10 Okej
Christian
15 apr. 2024
Gillade inte: Renlighet och boendets skick och faciliteter
Expensive for fairly shabby lodging.
Christian
Bodde här 1 natt i april 2024
Svar från Mas 17 apr. 2024
Hi Christian, thank you for sharing your feedback with us. We're sorry to hear that you found the lodging to be expensive and not up to your expectations. We appreciate your honesty and will take your comments into consideration as we strive to improve our services.
6/10 Okej
Li
Reste med familjen
14 apr. 2024
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Location is walkable to the town. Room is small, we booked for three people, buy the room is prepared for two people, no daily room cleaning service, I have to ask towels, toilet paper, mugs from the office. 4/2 midnight fire alarm go no explanation. We still don't know what is the cause.
Li
Bodde här 3 nätter i mars 2024
Svar från Mas 17 apr. 2024
Hi Li, thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address your concerns with our team to ensure better communication and service moving forward. We appreciate your understanding and hope to have the opportunity to welcome you back.
10/10 Fantastiskt
Emma
10 apr. 2024
Emma
Bodde här 4 nätter i april 2024
6/10 Okej
Shari
7 apr. 2024
Gillade: Bekvämligheter
The showers did not drain properly, causing water to fill in the shower and overflow outside the shower.
Shari
Bodde här 1 natt i april 2024
Svar från Pinewood Lodge 8 apr. 2024
Hi Shari, thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the showers. Your comments have been noted and will be addressed with our maintenance team to ensure this issue is resolved promptly. We appreciate your patience and understanding.
8/10 Bra
atsushi
3 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hi Atsushi, thank you for taking the time to share your feedback with us. We're glad to hear that you found the private residences comfortable and clean. We'll take note of your concerns about the noise and the lack of shampoo. We hope to welcome you back soon!
10/10 Fantastiskt
Khawaja Muhammad
1 apr. 2024
Khawaja Muhammad
Bodde här 1 natt i april 2024
8/10 Bra
Jennifer
Reste med familjen
1 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and close for walking to and from town/activities
Jennifer
Bodde här 1 natt i mars 2024
Svar från Mas 1 apr. 2024
Hi Jennifer, thank you for sharing your feedback with us. We're delighted to hear that you found our location convenient for exploring the town and activities. We appreciate your kind words and hope to welcome you back again soon.
2/10 Väldigt dåligt
James, Blenheim
Reste med familj och småbarn
31 mars 2024
There is insufficient car parking for clients. We were told it would be first in forst served. If you dont get a park good luck finding one close by.
The fire alarm went off atv2 in the morning and our building plus one other were vacated.
No one turned up, no fire department, police or management.
The fire brigade did arrive later after a customer called them. If it had been a real emergency the buildings would have burned down.
Several customers and families remained locked out of their rooms after the fire alarm was turned off and it took an hour of waiting in the cold until someone turned up to let them in again. This resulted in a very poor nights sleep.
Management and staff did not even offer an apology.
I reccomend you stay somewhere else, we wont go back.
James
Bodde här 1 natt i mars 2024
Svar från Mas 2 apr. 2024
Hi James, thank you for sharing your feedback with us. We are truly sorry to hear about your experience and the inconvenience you faced during your stay. We take your comments seriously and will address these issues with our team to ensure a better experience for all our guests in the future.
8/10 Bra
Anthony
29 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice location and clean
Anthony
Bodde här 2 nätter i mars 2024
Svar från Mas 31 mars 2024
Hi Anthony, thank you for your positive feedback! We're glad you enjoyed our location and found everything clean. We appreciate you taking the time to share your experience. If there's anything we can do to make your next visit even better, please let us know.
10/10 Fantastiskt
Amy
Reste med sin partner
29 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to CBD. Very helpful and friendly staff. Great value.
Amy
2/10 Väldigt dåligt
Anika
27 mars 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Avoid the pinewood lodge. A case of stuffing the maximum number of people into as small a space as possible. Most cheap lodgings have redeeming factors, this doesn't. Almost a case of misadvertising. 13 people on a tiny kitchen and no storage space. Shell out a few extra dollars to stay elsewhere, or save a but more and stay in a cheaper place, I doubt it'll be worse.
Anika
Bodde här 3 nätter i mars 2024
Svar från Mas 31 mars 2024
Hi Anika, thank you for sharing your feedback with us. We're sorry to hear about your experience at the Pinewood Lodge. We appreciate your insights and will take them into consideration as we strive to improve our accommodations. We hope you give us another chance in the future.
10/10 Fantastiskt
Preetam
Reste med familjen
26 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Handy location near to city centre.
Preetam
Bodde här 1 natt i mars 2024
Svar från Pinewood 27 mars 2024
Preetam, thank you for highlighting our convenient location near the city center. We're glad to hear you found it helpful. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your positive feedback!
8/10 Bra
Komal Vishal
Reste med familjen
23 mars 2024
Gillade: Personal och service och bekvämligheter
Friendly staff and availability of fully equipped kitchen
Komal Vishal
Bodde här 1 natt i mars 2024
Svar från Mas 23 mars 2024
Hi Komal, thank you for your positive feedback! We're glad to hear that you found our staff friendly and enjoyed having a fully equipped kitchen available. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your support!
4/10 Dåligt
Natalie
Reste med familjen
23 mars 2024
Gillade: Personal och service
The room was very small with no seats to sit. Very small bathroom and the toilet would keep running . Kettle was too tiny, could barely get it under the bathroom sink. Would not stay here again for the high peice they charged.
Natalie
Bodde här 1 natt i mars 2024
Svar från Mas 23 mars 2024
Hi Natalie, we're sorry to hear about your experience. Your feedback is invaluable to us and we will address the issues you've raised with our team. We see that you stayed in our Deluxe Ensuite room, there is a table and chair in the room plus an entire sitting room in the common area. We strive to provide the best service possible and hope for the opportunity to make it right. Thank you for bringing this to our attention.
10/10 Fantastiskt
Suresh
15 mars 2024
Suresh
Bodde här 1 natt i mars 2024
8/10 Bra
Shari
13 mars 2024
Gillade: Bekvämligheter
Really like the proximity to Queenstown this lodge is located!
Shari
Bodde här 1 natt i mars 2024
Svar från Pinewood Lodge 19 mars 2024
Hi Shari, thank you for your positive feedback! We're glad to hear that you enjoyed the location of our lodge near Queenstown. We strive to provide a convenient and enjoyable experience for all our guests. We appreciate your review and hope to welcome you back again soon!
2/10 Väldigt dåligt
Tejaswy
Reste med familjen
13 mars 2024
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Did not let us check in on time and kept us waiting for hours.
Tejaswy
Bodde här 2 nätter i mars 2024
Svar från Eugen 14 mars 2024
Hi Tejaswy, we're sorry to hear about your experience with us. We apologize for the inconvenience caused by the delay in your check-in process. Your feedback is valuable to us, and we'll make sure to address this issue to improve our service. Thank you for bringing this to our attention.
10/10 Fantastiskt
Paul
Reste med sin partner
11 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and quiet. Functional. Well located
Paul
Bodde här 2 nätter i mars 2024
Svar från Eugen 14 mars 2024
Hi Paul, thank you for taking the time to share your experience with us! We're thrilled to hear that you found our location clean, quiet, and convenient. We appreciate your positive feedback and hope to welcome you back again soon.
8/10 Bra
Alan
11 mars 2024
Alan
Bodde här 2 nätter i mars 2024
10/10 Fantastiskt
Rhondad
7 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We liked the common kitchen and eating area and the common living room. Also appreciated all the outdoor eating tables available. It was a nice space for us as a couple but also great for a group of family or friends.
Rhondad
Bodde här 1 natt i mars 2024
Svar från Mas 8 mars 2024
Hi Rhonda! We're thrilled to hear that you enjoyed our common areas and outdoor dining options. We strive to create a welcoming space for both couples and groups. Thank you for taking the time to share your positive experience. We look forward to welcoming you back soon!
8/10 Bra
Karen
Reste med familjen
7 mars 2024
Gillade: Personal och service och bekvämligheter
Excellent location to access the town centre. Reasonable shared facilities
Karen
Bodde här 3 nätter i mars 2024
Svar från Mas 8 mars 2024
Hi Karen, thank you for sharing your feedback with us! We're glad to hear you found our location convenient for accessing the town center. We appreciate your comments on our shared facilities and will continue to strive for improvement. We hope to welcome you back soon!
8/10 Bra
Shari
6 mars 2024
Gillade: Personal och service och boendets skick och faciliteter
Shari
Bodde här 1 natt i mars 2024
8/10 Bra
Cara
Reste med familjen
6 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, clean, and quiet. Loved the views from the patio
Cara
Bodde här 2 nätter i mars 2024
Svar från Mas 8 mars 2024
Hi Cara, thank you for taking the time to share your feedback. We're thrilled to hear you enjoyed the nice, clean, and quiet environment, as well as the views from the patio. We appreciate your kind words and hope to see you again soon!
8/10 Bra
Stephen
Reste i grupp
26 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location. Good value for Queenstown. Would stay again. We were in1 bed self contained apartment.
Stephen
Bodde här 6 nätter i februari 2024
Svar från Cris 27 feb. 2024
Hi Stephen, thank you for sharing your experience with us! We're glad to hear that you enjoyed the location and found value in your stay with us. We appreciate your feedback and look forward to welcoming you back in the future.
8/10 Bra
Colleen
Reste med familjen
25 feb. 2024
Gillade: Personal och service
we felt that this property was not good value for money.
Colleen
Bodde här 1 natt i februari 2024
Svar från Cris 27 feb. 2024
Hi Colleen, thank you for sharing your feedback with us. We're sorry to hear that you didn't feel like you got good value for your money during your visit. We appreciate your input and will take your comments into consideration as we strive to improve our services.
8/10 Bra
Rebecca
15 feb. 2024
Gillade: Renlighet och personal och service
I stayed 2 nights on two separate occasions throughout my stay. Parking was a little difficult but excellent walking distance to main shops. Other guests were quite loud on first stay.
Rebecca
Bodde här 1 natt i februari 2024
Svar från Suz 18 feb. 2024
Hi Rebecca, thanks for the feedback! We understand the limited parking can be tricky at peak times of the year. Apologies you were inconvenienced by noisy guests - we do have a 24-hour security team available to deal with noise complaints, as we have a site-wide property noise curfew of 9pm. Hope to see you again!
8/10 Bra
Judith
15 feb. 2024
Gillade: Personal och service och boendets skick och faciliteter
Judith
Bodde här 2 nätter i februari 2024
Svar från Suz 18 feb. 2024
Thanks for the feedback Judith :) We hope to see you again!
6/10 Okej
Tracy
Reste med sin partner
11 feb. 2024
Liked that it was within walking distance to the center of town.
Tracy
Bodde här 2 nätter i februari 2024
Svar från Mas 13 feb. 2024
We appreciate the review about us being close to the center of town, and other factors on how we could have increased your experience?
10/10 Fantastiskt
Max
5 feb. 2024
Awesome place for a night!
Max
Bodde här 1 natt i februari 2024
Svar från Mas 13 feb. 2024
Brilliant, welcome anytime!
8/10 Bra
Min
31 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location
Min
Bodde här 1 natt i januari 2024
Svar från Mas 14 feb. 2024
Thank you for your positive review!
4/10 Dåligt
John
24 jan. 2024
John
Bodde här 1 natt i januari 2024
4/10 Dåligt
Nigel
18 jan. 2024
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Nigel
Bodde här 2 nätter i januari 2024
Svar från Mas 13 feb. 2024
Hi Nigel, sorry for your negative experience based on your review, would you be able to share some details on how we might improve?
8/10 Bra
Yamamoto
Reste med sin partner
18 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Peter W
Bodde här 1 natt i januari 2024
Svar från Mas 13 feb. 2024
Really appreciate the rating. Care to share any details?
6/10 Okej
Ian
Reste med sin partner
11 jan. 2024
Gillade: Renlighet och personal och service
A little dated, but room was clean. Only about 10-15 min stroll into the lively centre of town.
One piece of advice, the hotel wifi only seems to work if you have a 5g sim, not too good for us oldies 😒
Ian
Bodde här 3 nätter i januari 2024
Svar från Mas 13 feb. 2024
Hi Ian, thank you for your feedback. We appreciate your comment about the hotel being a little dated, and we'll take that into consideration. We apologize for any inconvenience with the wifi and will look into improving it. We're glad you found the room clean and enjoyed the proximity to the town center.
6/10 Okej
Jan
Reste med familj och småbarn
10 jan. 2024
Jan
Bodde här 1 natt i januari 2024
Svar från Mas 14 feb. 2024
Thankyou for your review, could you share some details as to how we could improve?
10/10 Fantastiskt
shian
9 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good nice places will recommend 👌 friends to stay in future
shian
Bodde här 1 natt i januari 2024
Svar från Mas 14 feb. 2024
Thank you for your positive review and your recommendations to your friends.
6/10 Okej
Himasha
Reste med familj och småbarn
9 jan. 2024
Himasha
Bodde här 1 natt i januari 2024
Svar från Mas 13 feb. 2024
Thank you for the rating, Himasha. If you’d like to share any details about your experience, we are always looking for ways to improve.
10/10 Fantastiskt
Joya
Reste med sin partner
6 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great little cabin in walking distance to town, free parking was nice during our stay and so was the hot water, towels, heater, and ironing board. There was also a mini fridge and kitchenette which was nice
Joya
Svar från Mas 13 feb. 2024
Hi Joya, thank you for your wonderful review! We're glad to hear that you enjoyed the amenities at our cabin, including the free parking, hot water, towels, heater, and ironing board. We're also pleased that the mini fridge and kitchenette were to your liking. We hope to welcome you back soon!
10/10 Fantastiskt
Kathryn
31 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Location and great facilities
Set up of the facility was fantastic. Great location.
Kathryn
Bodde här 1 natt i december 2023
Svar från Mas 13 feb. 2024
Hi Kathryn! Thank you so much for your kind words about our facility. We're thrilled to hear that you loved the setup and found the location to be great. We appreciate your feedback and hope to see you again soon!
10/10 Fantastiskt
Momoka
28 dec. 2023
Momoka
Bodde här 1 natt i december 2023
Svar från Mas 13 feb. 2024
We’re thrilled to see you had a positive experience, Momoka. We’d love to learn more about what we did to earn it!
10/10 Fantastiskt
Jan
26 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jan
Bodde här 1 natt i december 2023
Svar från Mas 13 feb. 2024
Really appreciate the rating. We’d love to learn more about what we did to earn it!
10/10 Fantastiskt
Faleniko
21 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Faleniko
Bodde här 4 nätter i december 2023
Svar från Mas 13 feb. 2024
We’re thrilled to hear you had a positive experience. Care to share any details?