Not much to reply here..... Lisa, Thank you!!!!!!!!!!!!!!! Manfred Arias Guest Relation Manager Hotel la Mariposa

Dear Sir or Madam, Greetings from La Mariposa! We appreciate your taking sharing your experience with others, it means a lot reading comments as yours, when you clearly experience the hospitality from La Mariposa family, our employees make us very proud. The herds of monkeys that live in the National Park visit us daily. We also have the visit of sloths, red macaws, toucans, coatis, iguanas, armadillos, porcupines, hawks, many other birds and of course many multicolored butterflies. We will continue working to improve and give our clients the best services and in that way they will take an unforgettable experience of their stay at La Mariposa. Thank you very much for mentioning that our views are incredible from any part of the Hotel. Sincerely, Manfred Arias Guest Relations Manager La Mariposa Hotel

Kära fru Jenny, Hälsningar från La Mariposa! Vi uppskattar att du delar din erfarenhet med andra, det betyder mycket läsande kommentarer som din, när du uppenbarligen upplever gästfriheten från La Mariposa-familjen, gör våra anställda oss mycket stolta. Din feedback kommer att delas med laget för att fortsätta inspirera och motivera dem för att leverera exceptionell kundservice. Tack för att du bor på La Mariposa Hotel och vi hoppas att du väljer att bo hos oss igen när din resa behöver ta dig tillbaka till Costa Rica. Vänliga hälsningar, Manfred Arias Guest Relations Manager Hotel La Mariposa

Hola Michele,Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed the breathtaking views from your room and throughout the hotel, as well as the great service provided by our staff. It's wonderful to know that you had a fantastic time at our pool bar and enjoyed the excellent food.We appreciate your understanding regarding the nearby construction and are pleased that it didn't disrupt your stay. Your feedback means a lot to us, and we hope to have the pleasure of hosting you again soon!Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

Hola JoaquinThank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel satisfactory and enjoyed the views. Your comments encourage us to continue providing excellent service. We look forward to welcoming you back for another pleasant stay in the future.Pura Vida :-)Manfred AriasGuest Relations ManagerHotel La Mariposa

Thank you so much Remberth :-) Pura Vida, Manfred AriasGuest Relations ManagerHotel La Mariposa

Hola Bill,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had an excellent experience during your stay at our hotel.It's wonderful to know that our staff, especially Leo, left such a positive impression on you. We take great pride in providing exceptional service, and we're delighted to hear that they went above and beyond to ensure you had a memorable stay.We truly appreciate your kind words and look forward to welcoming you back to our hotel in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Pura Vida, Manfred

Hello Martin, Thank you for taking the time to leave us a review. We're delighted to hear that you enjoyed our beautiful infinity pool and found our staff friendly and helpful. It's great to know that you enjoyed the food at our restaurant and appreciated the nearby dining and entertainment options. We hope to welcome you back for another enjoyable stay in the future.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

Dear Renee,Thank you for sharing your wonderful experience with us!We're delighted that you enjoyed the spectacular ocean views, comfortable pool area, exceptional service, and delicious breakfast options. It was our pleasure to ensure you had a memorable stay, and we hope to welcome you back soon for another enjoyable visit.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

Dear Doug,Thank you for choosing to stay with us at Hotel La Mariposa and for taking the time to share your feedback.We're delighted to hear that you and your wife enjoyed your stay with us. We appreciate your suggestion regarding a flora and fauna tour of our grounds. It's an excellent idea, and we'll certainly consider it for enhancing our guests' experience in the future.We hope to have the pleasure of welcoming you back for another memorable stay soon.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

Hello Anisha, Thank you so much for your kind review. Pura Vida, Manfred AriasGuest Relations ManagerHotel La Mariposa

Hello Juan, We apologize for the discrepancies between your expectations and the room as portrayed in the pictures. Regarding the pool area, we regret any inconvenience caused by crowding and the lack of staff presence for maintenance. We appreciate your feedback and will take measures to address these issues to enhance the experience for our guests.Sincerely, Manfred AriasGuest Relations ManagerHotel La Mariposa

Hello Kurt,Thank you for the glowing review!We're thrilled that La Mariposa served as the perfect base for your Quepos explorations. Our team works hard to provide a serene atmosphere, and we're glad you enjoyed our pool, bar, and restaurant. We aim to offer a peaceful escape while remaining close to attractions. Thank you for choosing La Mariposa, and we hope to welcome you back soon!Pura Vida ;-) Manfred AriasGuest Relations Manager Hotel La Mariposa

Hola Demitrios,Thank you for your glowing review of Hotel La Mariposa!We're thrilled to hear that you had an amazing experience with us. Our team takes pride in providing exceptional service, and we're delighted that you found our staff friendly and our views incredible.We're also glad you enjoyed dining at our restaurant. Our goal is to offer delicious meals with local flair, and we're pleased that you enjoyed your experience.Thank you for choosing to stay with us, and we look forward to welcoming you back soon for another memorable visit.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

Hello Michael,Thank you for your glowing review and for choosing to stay with us at Hotel La Mariposa. We're thrilled to hear that you had a wonderful experience and enjoyed the great views of the Pacific, our wonderful pools, and the attentive service provided by our staff. Your recommendation means a lot to us, and we truly appreciate your kind words. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay in the future.Pura Vida ;-)Manfred AriasGuest Relations ManagerHotel La Mariposa

Hello Linda,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed our beautiful property, great amenities, and the friendliness of our staff. It's wonderful that you had the opportunity to see a sloth on the property and that you found the ocean view room and pool view amazing.We appreciate your feedback regarding the beds and will certainly look into ways to improve this aspect of our accommodations. Your satisfaction is important to us, and we will strive to ensure a more comfortable experience for our guests in the future.We hope to have the pleasure of welcoming you back for another enjoyable stay.Pura Vida ;-)Manfred AriasGuest Relations ManagerHotel La Mariposa

Hello Anne-Laure, thank you so much for your kind review. Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

Dear Stanley,Thank you for sharing your feedback with us, although we must express our disappointment with the inaccuracies presented in your review.We take guest feedback seriously and thoroughly investigate all claims. However, after careful examination, we found no evidence of bedbugs in the room you occupied. Our hotel adheres to stringent pest control measures, including regular fumigation, to ensure the comfort and safety of our guests.Furthermore, regarding your mention of bloodstains on the sheets, our housekeeping team conducts thorough inspections and ensures all linens are replaced promptly if any issues are identified. We regret any perception of disorganization and assure you that cleanliness and attention to detail are top priorities for us.We regret any inconvenience you experienced, but we cannot accommodate requests for compensation based on unsubstantiated claims. Our team handled your concerns professionally and offered appropriate solutions, as our records indicate.Your feedback is valuable to us, and we appreciate the opportunity to address any concerns. If you have any further questions or would like to discuss your stay in more detail, please do not hesitate to contact us directly.Best regards,Manfred AriasGuest Relations ManagerHotel La Mariposa

Hola Tammie, We appreciate a lot your positive vote :-)Pura Vida, Manfred AriasGuest Relations ManagerHotel La Mariposa

Hola Pam,Thank you for taking the time to share your feedback regarding your recent stay with us. We truly value your input as it helps us to continually improve our services and facilities.We're glad to hear that you enjoyed our pool area. However, we regret to learn about the challenges you experienced during check-in and navigating the property. Your comments regarding the incline and stairs have been duly noted, and we sincerely apologize for any inconvenience this may have caused.Please rest assured that we are reviewing our procedures to ensure that all guests are fully informed about the layout of our property upon booking. Additionally, we will address the issue of friendliness among our staff to ensure that all guests receive the warm and welcoming service they deserve.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

Thank you so much, Jonathan.

Hello Naomi,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the breathtaking views of Manuel Antonio and the Pacific Ocean from our lobby, pool, and your room. It's always a delight to know that our guests have the opportunity to witness the abundant wildlife surrounding our property.We're glad that you found our beach shuttle service convenient. We aim to make your stay as comfortable and enjoyable as possible, and it's wonderful to hear that our shuttle service added to your overall experience.We hope to have the pleasure of welcoming you back for another unforgettable stay in the future!Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

Estimado Luciano,Es con pesar que hemos descubierto, casi dos meses después, que tu estancia en La Mariposa no fue completamente satisfactoria.Nos habría encantado saber de tus inquietudes durante tu estadía para poder brindarte la atención necesaria y mejorar la experiencia de tu grupo. Lamentamos profundamente no haber tenido la oportunidad de hacerlo en ese momento.Esperamos sinceramente tener la oportunidad de recibirte nuevamente y ofrecerte una experiencia que supere tus expectativas.¡Pura Vida!Manfred AriasGerente de Relaciones con los HuéspedesHotel La Mariposa

Estimado Luciano,Es con pesar que hemos descubierto, casi dos meses después, que tu estancia en La Mariposa no fue completamente satisfactoria.Nos habría encantado saber de tus inquietudes durante tu estadía para poder brindarte la atención necesaria y mejorar la experiencia de tu grupo. Lamentamos profundamente no haber tenido la oportunidad de hacerlo en ese momento.Esperamos sinceramente tener la oportunidad de recibirte nuevamente y ofrecerte una experiencia que supere tus expectativas.¡Pura Vida!Manfred AriasGerente de Relaciones con los HuéspedesHotel La Mariposa

Hello Hunter,Thank you for your wonderful review! We're delighted to hear that you enjoyed the beauty of our place, the amazing pool, and the friendliness of our staff, especially Franko. It's fantastic that you had an unbelievable experience and got to witness the toucans and macaws from the pool. We appreciate your kind words and look forward to welcoming you back for more memorable moments.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

Dear Victoria,Thank you for your fantastic review! We're thrilled that you found our staff and service outstanding. It's our pleasure to have upgraded you and provided a room with an exceptional view. Your satisfaction is our priority, and we hope to welcome you back for another delightful stay.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

Hello Kallie,Thank you for sharing your wonderful experience at Hotel La Mariposa! We're delighted that you enjoyed the unmatched views, found our property gorgeous, and experienced incredible service from our staff. It's heartening to hear that the follow-up on booking tours was appreciated. We're glad you embraced the stunning wildlife and beautiful sunsets during your stay.Your feedback is invaluable, and we look forward to hosting you again soon.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

Dear Mark,Thank you for your fantastic review! We're thrilled to hear that you found our view amazing and experienced phenomenal service. We appreciate your feedback about the internet and TV, and we're actively working to improve these aspects for an even better experience on your next visit. We look forward to welcoming you back soon and providing an even more comfortable stay.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

Hello Lisa, Thank you for taking the time to share your experience! We're thrilled to hear you enjoyed the million-dollar view and found our staff exceptional, friendly, and helpful. We appreciate your kind words and can't wait to welcome you back for another memorable stay. If there's anything specific you'd like to share about your favorite moments, we'd love to hear more.Warm regards,Manfred AriasGuest Relations ManagerHotel La Mariposa

Hola Lisa, Thank you so much for your kind 5* vote. Pura Vida ;-) Manfred AriasGuest Relations ManagerHotel La Mariposa

Hola Alaina,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the breathtaking views, spacious and modern rooms, and delicious food. It warms our hearts to know that the service provided by Christopher, Fabian, Gregory, Leo, and the entire team contributed to making your stay comfortable and welcoming.We're delighted you had the opportunity to appreciate the personal touch and tranquility that La Mariposa offers. Observing the local wildlife is always a special treat, and we're glad you had the chance to see macaws, toucans, and monkeys during your stay.Your kind words mean the world to us, and we hope to have the pleasure of welcoming you back for another wonderful experience.Pura Vida :-) The La Mariposa Team

Hola Karen, thank you very much for your kind vote. Pura Vida, Manfred AriasGuest Relations ManagerHotel La Mariposa

Hola Humberto,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our excellent service, prime location, and the overall condition of the property. Your feedback regarding transportation to the beach is valuable, and we appreciate your suggestion. We will certainly work on providing clearer information in advance.We look forward to hosting you again for another wonderful stay.Pura Vida,Manfred AriasGuest Relations ManagerHotel La Mariposa

Dear Dale,Thank you for taking the time to share your feedback. We're thrilled to hear that you found our hotel amazing, enjoyed the beautiful views, and had a great experience with our restaurant and service. We appreciate your suggestion regarding the TV amenities, and we'll certainly consider it for future improvements. We hope to have the pleasure of welcoming you and your friends back for another enjoyable stay.Pura Vida,Manfred AriasGuest Relations Manager Hotel La Mariposa

Hola Diana,Thank you so much for your wonderful review! We are delighted to hear that you thoroughly enjoyed your week at La Mariposa. It warms our hearts to know that our staff, services, and amenities, including La Papillon restaurant, contributed to one of your best vacation stays. We appreciate your kind words and look forward to welcoming you back for another memorable experience.Pura Vida,Manfred AriasGuest Relations ManagerHotel La Mariposa

Hola Donna,Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel absolutely beautiful and had a great time during your stay. Your feedback is truly appreciated. We would be honored to welcome you back for another wonderful experience whenever you decide to return.Pura Vida,Manfred AriasGuest Relations ManagerHotel La Mariposa

Hola Calef,¡Muchas gracias! Estamos encantados de saber que su estancia con nosotros superó sus expectativas. Brindar una vibra increíble, excelente atención del personal, excelentes instalaciones y la mejor vista en Manuel Antonio es nuestro objetivo. Es fantástico que hayas disfrutado cenando con vista al mar y sus impresionantes atardeceres, además de la increíble experiencia en la piscina. Nos sentimos honrados de que considere nuestras habitaciones las mejores en las que se haya hospedado.Gracias por recomendarnos y esperamos darle la bienvenida nuevamente para unas vacaciones más relajantes, ¡tal vez con su pareja la próxima vez!Pura vida,Manfred Arias Guest Relations ManagerHotel La Mariposa

Dear Jennifer,Thank you for taking the time to share your feedback. We're disheartened to hear that your experience didn't meet your expectations.We pride ourselves on providing clean and renovated rooms, and it's surprising to learn about the issues you encountered. Our team is dedicated to maintaining a high standard of cleanliness and comfort.Regarding the mosquitoes, our location does not have a mosquito issue, but they may enter if windows are left open. We appreciate your insights on breakfast. We'll review our offerings to ensure a delightful dining experience for all guests.Your feedback is valuable, and we hope you consider giving us another chance to showcase the true La Mariposa experience.Safe travels,Manfred AriasSales & Marketing ManagerLa Mariposa Hotel

Hola Ahmed, We sincerely regret that you did not share your concerns or feedback with us during your stay at La Mariposa. We genuinely value our guests' satisfaction and would have made every effort to address and enhance your experience had we been aware of any issues. Your feedback is highly important to us, and we hope to have the opportunity to better serve you in the future.Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

Thank you.

Thank you.

Dear William,Thank you for choosing to stay with us and for sharing your wonderful review! We're delighted to hear that you enjoyed the ocean view, and our friendly staff, and found our shuttle service convenient. We hope to welcome you back for another amazing experience at La Mariposa soon!Pura Vida :-) Manfred AriasGuest Relations ManagerHotel La Mariposa

Hola José, thank you so much :-) Pura Vida

Dear Angela,Thank you so much for taking the time to share your positive experience at Hotel La Mariposa! We're delighted you had a great stay, especially as it was your first solo trip.Making our guests feel comfortable and secure is our top priority, and we're thrilled to hear that you felt welcomed and cared for by our friendly staff. Their dedication to creating a family-like atmosphere truly warms our hearts.We appreciate your feedback about the shower and are happy to hear it lived up to expectations! Regarding the towels, we understand your point and are constantly evaluating our amenities to ensure guest satisfaction. Your input is valuable and we'll consider it as we strive to improve.We're so glad you had an amazing experience overall and that you're looking forward to returning! We'd love to welcome you back and create another unforgettable stay for you. In the meantime, should you have any suggestions or questions, please don't hesitate to reach out.Pura Vida :-) The La Mariposa Hotel Team