Lyxhotell i Quetzaltenango

“Andrea was helpful, Luis was always there available to help as well. And security is high.”

“Las atenciones del personal”

“La verdad no lo recomiendo la razón es como es posible. Que uno no pueda tener horario libre para llegar si no regresaba a las 11 de la noche me quedaba fuera entonses que chiste tiene rentar un hotel y si uno quiere salir a bailar o alguna fiesta ellos te ponen horario de entrada sin o estoy en casa de papá la verdad jamás volvería a rentar ahí”

“Everything was good.”

“This place was amazing. They treated us like family and were attentive. Anything we needed, especially the older gentlemen that work there, I think he worked there in the evenings. I forgot his name, but I just wanted saw him. We appreciate all the help you gave us. I was there for my father being very sick, then within the days I was there, I lost my father. He did everything to keep us comfort and I wanna tell him thank you very much from the bottom of my heart. I would definitely recommend...

“Agradable clima”

“No había energía eléctrica !!! Y me cobraron a noche cuando tuve que ir a quedarme a otro hotel !!”

“Es un lugar horrible hice mi reservación, cuando llegue al lugar nunca me atendieron estuve esperando y tocando el timbre y también llame simplemente no hay atención. Solo espero que me reembolsen la reservación ”

“It cUsed many problems to get another booking, cause the hotel is out of service.I went and it’s closed. Apparently, a shopping mall will be built soon. I think it would be very good that you make updates to avoid these inconvenients to your customers. I hope the vredit card iwas not charged. The bank says they aren’t responsible for this and still it cannot be seeen on the ststement of account. First time I have this inconvenient. May you help me finding out about payment? Thanks a lot. ”

“We really enjoyed our time at Entre Cerros. There were 7 of us in one cabin but with 2 bedrooms and a loft, there was plenty of room. The small kitchen was helpful. There was a coffeemaker and good coffee, although we really needed a larger water filter. Cookies were on the table when we arrived and firewood was placed beside the outdoor fire pit for our use. The restaurant was better than expected, both breakfast and dinner. Our waiter, Cesar, did a great job serving us and making it special....