Dear guest, we thank you for sharing your feedback. We regret to read that you did not have a good experience. We have staff on site 24 hours and we prioritize our guests safety, this is the reason that we close the street door after sunset, guests just need to ring the bell to enter after 7 PM. We have additional amenities to provide to the guests upon request and we offer free american breakfast. We are a 20 room hotel, we aim to provide a boutique personalize service. We review your comments with the team to ensure our service is delivered as intended. Thank you again, we hope you had enjoy your visit in Quito.

Muchas gracias por sus comentarios. Nos da mucho gusto que tuvo una placentera estadia.

Thank you so much for your comments. We hope you had a fun and pleasent stay.

Thank you for your feedback. We are evaluating the option for a lift. We hope you had a good stay.

Muchas gracias por su comentario.

Thank you for your feedback

Dear guest, thank you for your comments and for choosing our hotel for your stay. We want to ensure that our service is of good quality. We have made some adjustments as cleanliness is our top priority. Thank you again for your comments.

Dear Guest, thank you so much for staying with us. We are in fact 2 blocks from the main plaza and just steps to all major attractions in the old historic Quito. We are happy, you enjoyed your stay.

Dear guest, thank you for your comments. We will look into the areas we need to continue improving to offer a quality service. We are also working with the city and the hotel and restaurant association in the old town to help and find opportunities to the homeless in the city. Thank you for choosing us.

Thank you for staying with us and for your comments. Unfortunately, Parking at the downtown area is very limited. We are working on improving the soundproof of the windows . Thank you again for staying with us.

Thank you for staying with us

Thank you so much for your comments. We hope to continue providing improvements to our service. We are working on your observations. Again, thank you for choosing us for your stay

Thank you for staying with us.

Thank you so much for your comments. Being a colonial house, we are looking at different alternatives to make some changes while keeping its architecture.

Thank you so much for your comments and great hosting you. We are delighted to help and assist our guests. Our tours are personalized and we are happy to guide our guests so they can enjoyed the most their stay while visiting our country.

Thank you for your comments.

Thank you for choosing our hotel. Your feedback is very important to us so that we can continue making the improvements needed to offer quality service. We have checked this issue and has now being solved.

Thank you so much for staying with us while visiting Quito.

Thank you so much for your feedback. We have hot water 24 hours, we are fixing the issue in the room. It is highly important to us your comments so that we can have the opportunity to fix any potential issues. Thank you again for staying with us.

Thank you for selecting our hotel for your stay in Quito. We are happy to read that our service was up to your expectations. We enjoy hosting our guests and showing them our city and culture.

Thank you so much for staying with us. We hope to have the opportunity to host you in the near future.

Estimado huésped, muchas gracias por sus comentarios. Recomendamos siempre a nuestros huéspedes ciertas medidas para su seguridad mientras visitan nuestra ciudad para que su estadía en Quito sea placentera.