Hello Stuart thank you for your review. We do not have any bookings under the name of Stuart. We cannot respond to your poor review without knowing when and which apartment you stayed in. However in response we disagree with your comments: our apartments have all been refurbished with new furnishings and interior decorations. You also did not contact us to address the issue of noise. Of course noise travels. However as stated in our guest compendiums, we expect all guests to be considerate of other guests and if you had contacted us, we would have resolved this for you at the time of your stay. It is unfortunate that you did not give us an opportunity to do that - instead preferring to write a poor review under a different name so we cannot determine exactly when you stayed with us. We wish you all the very best in your future travels.

Thank you for your feedback. This guest personally told us why they rated us a 3 but we disagreed entirely with their comments as it mostly came down to the fact the guest failed to read Expedia’s booking site & the policies & conditions.

Thank for you for review.

Thank you for your feedback. We look forward to your next visit.

Thank you for your wonderful feedback. We hope to see you again.